Claimed

Dell India Complaints & Reviews

1.3
Last updated Apr 9, 2024
Complaints 3043
Resolved
773
Unresolved
2270
Quick Links
Statistics
Share
Contacts

File a complaint to Dell India

Having problems with Dell India?

File a complaint and get it resolved by Dell India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Dell India
Customer Service Contacts

Dell India Phone Numbers

Toll free
1800 425 4026
213
161
1800 425 8045
85
83
Phone
+91 80 2506 8026
80
120

Dell India Website

Dell India Head Office Address

No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore
Kolkata
Kolkata District
West Bengal
India
560071

Dell India reviews & complaints page 101

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rvsrao1969
from Hyderabad, Telangana
Report
Copy

Code number of Wndows 7

Address:Hyderabad, Andhra Pradesh

We have purchased Laptop of Service Tag No: 3M345BS and Sno: [protected] and which is preloaded with Windows 7. Now we would like to format the laptop. So kindly provide the Code Number for Windows 7 to register the license thro’ net after formatting. Kindly do the above needfull....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RajeshPawar
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unjustified delay in replacing faulty parts

Address:Pune, Maharashtra

Hi i bought a dell inspiron laptop for my dad, since the day it was bought it has been giving us problems with the keyboard, when we registered the complaint with the call centre, the email that we received was that they do not have the spare and there is delay due to unavoidable reasons for supplying the part. I really don't understand what the term "unavoidable reasons " means . Also additionally they have the audacity to put it over...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anshulgadia46
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing the tag transfer from singapore to surat.

Address:Surat, Gujarat

Dear sir, I bought my dell laptop from singapore. Right now it has some problem with its motherboard and when i contacted dell for the same they asked me to get the ownership tag transferred from singapore to india. I applied for the same as per their instructions. I even got a mail from their side saying that the tag transfer is successful but when i contacted the technical team of dell for the help they are arguing that the tag is not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PsnehaP
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper service provided

Address:Pune, Maharashtra

Hello, I own a Dell Studio 1555 laptop.It's warranty period is over due 3 years back. I was facing issues while starting it ON. I was getting beep sound when power button was pressed. I concerned the issues with below dell service centre. "Digicomp Complete Solutions Ltd. Pune 411 004. Tel:[protected] / 97, +91-[protected]" They analyzed the issue and stated that Motherboard of the laptop has to be changed. I approved for the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Damodar 1970
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Laptop unit found defective

Address:Thane, Maharashtra

I have purchased Laptop unit model no 3542 serial no.9SLW412 from Reliance Digital Virar outlet on 28 /8/14, while operations it found that R letter not functioning properly hence same was brought into the notice of Reliance Digital officials and handed over unit to them for further action. They registered complaint with dell and given complaint no. as[protected] with clarification that at present Dell d'ont have the required spares and...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
prasadr7
from Thane, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

accessories haven't received

Address:Thane, Maharashtra

Self, prasad malusare from thane mumbai

I was apply for the good accessories before 2months, But i didn't get any proper reply from dell team.

Can you please register my conplaint & my cheque still not diposit.

I was ask many time for shyam (dell team member) but they replied 4 or 5 times approx then all mails getting stopped.

I got last reply for 1 september they said (...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pramod Pruseth
from Bengaluru, Karnataka
Report
Copy

Did not receive the Back to college offer items

Address:Bangalore, Karnataka

Hi, I got a mail from [protected]@rwp.in on Aug 20 saying we received your documents and We shall validate the documents received and shall revert on the same in 7-10 working days. Sep 12 I got another mail from [protected]@rwp.in saying, we are pleased to inform that the claim request has been processed and the warranty entitlement with an additional 2Yr NBD+24/7. But the below two are still pending 1. Levis voucher code 2.The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shaileshverma82
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LAPTOP REPLACEMENT DELAY

Address:New Delhi, Delhi

Subject: Dell system replacement - Service tag : B0CY1Z1 <<#[protected]#>> My Dell laptop has stopped working at Date: 12 july 2014 so i complained to Dell technical support deptt. and after the 4 time system's part replacement (i.e. Harddisk, Motherboard, battery and then all together). Techinal department transferred the case to "System replacement" deptt. For which, after finishing the documents and other formalities...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jyrm5
from Ottappalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell laptop not performing

Address:Palakkad, Kerala

i had purchased a dell laptop 3 weeks aback a i7 processor with 8gb ram and touch screen worth close to 70k. I am completly speechless about the performance of this laptop, Absolutly rubbish. i was previously using a dell i3 studio laptop which was way better than this i7 inspiron. it takes ages to start a program and to restart or to shut down or what ever you do. more over it gets hanged.!!! even with only windows ofice and internet connection...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinodvns71
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Genuine windows 7 home edition supplied

Address:Varanasi, Uttar Pradesh

I have purchased a inspiron 360 desktop computer - Tag No. D48S8R1 Express Tag No. - [protected]. This computer was shipped in India in April 2012. Now it reports to have a non genuine window 7 home edition. I tried to repair the disk provided by the Dell as directed by dell technical support video clip. It erased all the free games and dell support programs. It worked nearly a month and now again started flashing the same massage of being...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deb1bhu
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell next Day onsite service has too many conditions

Address:Bangalore, Karnataka

I want to highlight Dell services program that is running in India for so many years. My Issue is quite old I first come to know about this in March. I bought a Dell 9020 OptiPlex in September 2013. it Was working fine until in March I noticed that the Webcam is not working. I lodge a complain, but Dell technical support main agenda is "You should in front of your system when you are lodging a complain." So if you are not in front of your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jashish
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem occuring in my Laptop

Address:Gurgaon, Haryana

Respected Sir/Madam, I bought new DELL INSIRON 15 352(Touch Screen) on date 19 June, 2014. The PC is giving me trouble day by day. Sometimes it get stop and the screen get blank, sometimes it get hang and at the end I have to restart it. It's windows also get corrupt. I have reached at it's care centre 3-4 times in two months for this problem. But don't get any fix solution. I have spent thousands of rupees on it, but don't get any profit....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
S Parida
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harrashing of Dealer and not providing service free of cost for my speaker problem in my laptop

Address:Jharsuguda, Odisha

I had purchased a Dell Laptop MODEI VOSTRO 2520-CI3-2GB-500GB-DOS with 2GB DDR3 Laptop RAM on 13th March2014 from IT Square, Jharsuguda, Odisha, India. There is speaker problem and my laptop is on waranty.But the dealer is demanding Rs.2500/- ( two thousand and five hundred) towards to replace the speaker.Still my laptop is in his custody. Therefore you are requested to replace the speaker free of cost or exchange a new one laptop or returned...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Daniel_24
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Screen Problem

Address:Pune, Maharashtra

Respected Sir\ Madam; My name is Vipul Nitin Chakranarayan. My dad gifted me dell inspiron 15 3521 from UAE last year. I am having problem with screen. my screen shows very less visibility after staring the laptop. I dont know what is the problem. kindly help me in this matter. I can see the screen after lighting the torch externally. I can see even my welcome screen and even my Desktop but with very less visibilit. so pls kindly help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
PRATAP128
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SPEAKER

Address:Visakhapatnam, Andhra Pradesh

SIR I HAVE A DELL INSPIRON N 5110 WITH SERVICE TAG NO DQ3YJP1. NOW IT IS UP TO 3 YEARS AND NOW ONE SPEAKER IS MAKING SOME UNNECESSARY NOISE. ALSO THE LAPTOP SCREEN STNDA IS GETIING LOOSE FROM BASE IN ONE SIDE WHILE CLOSING AND OPENIING( LIKE IF WE TAKE A DOOR WHERE THE DOOR IS ATTACHED TO THE STAND BY PLUG AND IN LAPTOP WHERE THE MONITOR SCREEN IS ATTACHED TO THE BASE OF LAPTOP) SO I[censored] CAN SEND SOME REPS O[censored]RS I LL BE GRATE FUL TO U YOURS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raikar86
from Roha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money paid for laptop

Sir/madam I have purchased a dell laptop insipron 3521 and it is under warranty.For 4-5 months it was working well but after that it started givimg me problem, 1st LCD display failed and then HDD both were replaced under warranty, then within one n half months again it breakdown, this time dell says RAM is faulty.i need that laptop every day for my work.I got this defective piece which breakdowns.I told them to replace the laptop or either...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Diksha Pruthi
from Phagwara, Punjab
Report
Copy

enquiry for extended warranty coupon or scheme of 1299

Address:Jalandhar, Punjab

sir/mam, i have enquiry related to my new purchased dell laptop, i have submitted 1299/- for scheme of extending warranty for more 2 year+headphone of 1000/- +levi's coupon of 1500. my model no"LAPTOP DELL S.Tag 9KDZ512" INVOICE no. 1452 dated on 12/08/2014 purchased from "IMPEL INFOSYS shop no. 1 & 2, lubana complex garha road jalandhar. ph:4612356 HAVING TIN :[protected] " i hv purchase this last month but have not get any product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nvs
from Chennai, Tamil Nadu
Report
Copy

LAPTOP FAILED WITHIN 2 DAYS OF PURCHASE

Address:Chennai, Tamil Nadu

Bought a Dell Lap Top on[protected]Sunday) from Dell dealer PINNACLE at 2nd Avenue Anna Nagar. After just one day of purchase, On[protected] the Lap Top did not function and not even getting switched on. Compalint registered on[protected] Compalint no.[protected] dt[protected]. promised to resolve in 2 days. On checking today no concrete reply or time frame for replacement of the lap top...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dharmananda malla
from Mumbai, Maharashtra
Report
Copy

complaint about delay in repairing

dear sir i have purchase dell laptop since 2012 & their is some minor defect & i also contact dell customer care.the service told me that send a quotation i[censored] approved plz deposit requisite amount as per the quotation.then i also deposited requisite amount & send scan copy of deposit with written approve the quotation as per their mail instruction.but still their no reply from their end . then i send it again to their mail august6...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinayak Koyande
from Mumbai, Maharashtra
Report
Copy

dell back to college offer

Address:Mumbai City, Maharashtra

myself vinayak koyande..i purchased a dell inspiron laptop on 15th august.I sent a check worth rs.1299 to avail dell back to college offer.Though my check has been cleared, i haven't got any mail from dell regarding vouchers, warranty extension neither i have received any earphones.This is horrible and worst service from dell.Never expected such a pathetic service from a good company....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy