Dell India Complaints & Reviews

I have brought a new Inspiron 15R Dell Laptop. It was very unfortunate to see that the buttons (@, #, " and £ ) have been interchanged i.e if I am entering " (Inverted commar) the @is comming on the screen. This was not what I had expected from an International Brand like DELL. Kindly let know what can be the solution. Awaiting your reply. B.Somashekar [protected]@shanfari.com...

I Kanakaiah Bharatha ordered Dell Inspiron laptop on 29/04/2014, order #[protected] and Invoice #[protected]. I have received the product on 2/05/2014. In the order the battery is 6 cell 65 Whr shown and confirmed before place the order with dell sales team. But I received 40Whr with the laptop. Compliant: Kanakaiah Bharatha May 9 to customercare, Prabhat_Singh1 Dear Executive, I Kanakaiah Bharatha ordered Dell Inspiron laptop on...

Sir, this complaint is with regard to the "DELL INS 15R 4200 4 GB I TB 2 GB W8 CC SILVER" laptop that i recently purchased from nehru place by one of your stores there. As mentioned over there, DELL EXCLUSIVE STORE by VIDUR AND CO. LTD i got the laptop on 19th july.The laptop is working well for now, but one of the services promised by him, which remains unfulfilled has bothered me a lot. As told by him within next 10 days of purchase I was...

dear My name is Anoop v Nair from Kerala. I am having Dell inspiron 3520 laptop.from the last few months( from January 2014) onward i am facing an issue with my laptops touch pad. And i already register a complaint to Dell customer care(CC) regarding this issue My complaint number is[protected]. They send technician to my end and replaced the touch pad and mother board many times( minimum of 3 times ). but the issue is not resolved. So...

Service Request Number[protected] was placed by me on 6th of July’2014 and till date and I do not have any resolution from your team. I have purchased the desk top during last week of May’2014 and never expected that I need to wait for almost 7+days on a service request.. This is least expected from Dell. Expect your intervention and a quick resolution. Will be happy if somebody from Dell team takes accountability to this concern and...

Dear sir,
I am kulwant singh ([protected]).. I bought dell laptop (Dell vostro 2520, core i-3, 500 gb hhd, 4gb ram, dos). I wanted to tell u abt that .. When i bought ur laptop with in 3days its speakers damaged.. And when i complained to dealer.. Once he put he told me that .. This is not our problem.. So now you tell me sir.. If its not your dealer problme... So who will handel this .. Plz sir talk to me and gv me sugest about my...

I bought a laptop charger for a Dell computer from "Ms Kopal Computers and laptops". Chenoy Trade Centre, Secunderabad. Suddenly, the charger caught fire and burnt, burning a spot in my bed. Luckily since I was awake, I was able to deal with it at once. On complaining, the dealer says it is not his problem. While I agree that the power cord is to blame and that the power cord is not manufactured by Dell, I expect a company of repute to...

Dear sir, i mahendra pednekar using your dell laptop service code is '[protected]'. Which is not working properly due to battery problem. My warranty expiry date is 13/07/2014. Please do for me......

Sir, I am working in a private college I bought a Dell desktop from Tirunelvei Computer Park on 24.04.2014 .. 2 days back I inserted a CD into the drive.. With in few minutes I heard a sound which destroyed my drive and CD was completed broken.. i just want to claim the warranty.. My service Tag is 36ZW5Z1. My friends asked me to go for HP But i deliberately bought Dell ... but i never expected such problem from Dell system.. highly...

I have been facing serious trouble with the laptop DELL Inspiron 15R 3537 with S/N - 7KVZQZ1 and Express Service Code - [protected]. The laptop was purchased on 25th June 2014 and it refused to start up since July 4th Night. It is simply lying dead as a stone, and there is no movement. I am a student of Indian Institute of Management, Lucknow and have bought the computer from one of the oldest and most reputed computer shops at Lucknow. I...

Hi, my name is avinash sharma, i have submit my laptop to dell srvice centre at janakpuri centre in new elhi.. Got info to submit 11000 inr for repairing.. Submitted the same on 18 june ( i have made several calls to get to know the glith in my laptop as nobdy calles me to inform the same ).. Its been 15 days and i am calling everytime to know the status and answer .. Sorry not the answer, , i should use [censored]ing answer is '' sir...

Dear Sir I have registered a complaint to your customer care by complaint no[protected] dated[protected]. I have also made follow up call for my complaint 3 times. every time I got answer that you will get quotation regarding the spare that require for your laptop. after that next procedure will be done. also I requested to the concerned person (customer care-2 times) to give reminder to the sales teams to send the quotation for earlier...

Dear Sir, I am facing issue of continues vibration in with my newly brought Dell S2240L monitor. I tried basic troubleshooting like reset setting, keeping sound box away from screen ect. but still the issue is not resolved. I kindly request you to provide solution on it. Regards, Irfan...

I always recommended Dell to my friends. Their support was great compared to others. But this issue killed my dell impression. I own a Dell XPS laptop that covers accidental warranty. For the last few months I was experiencing loose connection issue with the USB ports. Also the speakers got noisy distortions. Last few months before it fell down and the side got crack. I couldn't call Dell because I was having exams those days. All these...

On 27/05/2014, a service engineer deputed by dell for motherboard replacement has given the service. The new motherboard was a refurbished motherboard. After few days the system started giving problems such as freezing of screen leading to only option of a force shutdown, during startup at dell logo vertical one inch white strips appearing, also at windows 7 startup screen some graphics appearing through out the screen. Also during this the...

Hello sir,
It makes me ashame & bad on filing this complaint on your:
1. Senior manager, mr. Hanees mohammed, dell technical support, pohu road, chennai.
2. Mr. Ahmed, executive, technical deparment, dell technical support, pohu road, chennai.
Complaint number:[protected].
I had a problem in left side speaker of dell vostron laptop 2520, service tag no: cqpcmv1.
They are not replacing it as...

I purchased a Dell Inspiron 14R 5420 laptop on 16th Nov 2012. Around 2 weeks back, noticed some issue with laptop speed and booting problem. After few days, it started giving message of Hard Disk failure. SMART diagnostic also reveals the same. Is it feasible for DELL to provide some resolution for the same, either replace or repair? Coz as per my understanding, 1.5 years is quite less time for a Hard Drive to get corrupted or fail. Service...

I purchased a dell IN 2030M monitor, on March 2013 I purchased this monitor. Now a few days monitor showing Blue color on black screen, and background picture also showing a Blue lining in some part. Monitor is working properly .But the issue is all black screen showing fully Blue color...

I have purchased dell laptop inspiron i5 from dell exclusive store(1, GF FAIRDEAL HOUSE Nr, SWSTIK CROSS ROAD NAVRANGPURA, AHMEDABAD PHONE:[protected],[protected] on 31-mar-2014 with 45, 000 using credit card of SBI with 5 % cash back offer my receipt no is 009935 and name is VEENA VIJAY ZILKA, This store is running by CARE PVt Ltd, Sitll am not getting the cashbank amount rs 2150 in my account . i have complaining him lots of time but...

Dear All, I seek help from all you respected, big people of Dell as I am very much frustrated and can't call customer care anymore.I was a happy HP customer before and used DV2000 series for 7 years, and never faced any issue at least with customer support. I would like to introduce me first as to make the conversation more meaningful, as I am aware of technical terms and know how of computers.I have done MS in software systems, currently...