Dell India Complaints & Reviews

i have purchased a new inspiron 15 notebook on 16/10/2014 nd on celebrate dell se offer i have paid 1499rs on 22/10/14, now have received my e voucher... but no update about my extended warrenty . Have called many times but now disappointed.hope this complaint will work....

bought a new dell inspiron 15r before 2 months. it is an core i7 processor.now my laptop is becoming too slow...i want to register a complaint in dell but they are putting my call in hold for 30 to 40 min and then without any response they are hanging up the call...So i hope this message will reach some higher authorities. :( my number is [protected]...

Dear Indian Consumer Complaint Forum, I Pabbati Rajesh customer of Dell laptop purchased Dell inspiron 3542 model with Service Tag no:5D35312 on 17/07/2014 at Dell exclusive showroom at kphb near Technological university JNTU hyderabad. Dell given a college offer for students of worth 1299/- to paid which consists of three additonal benefits which include #1 two years additional warranty extension #2 levis gift voucher #3 senheisser earphones,...

I have purchased a laptap from dell on 13/10/2014. and they have given me a offer of extented warrenty and 3000 eshopping by paying rs 1499. so i payed rs 1499 on 19/10/2010 and it now i have no confirmation of that payment and the offer they said i have called n masseged dell so many times.please help me on this now i want refund of my money with extra charges for wasting my time....

I bought a Dell Inspiron 15 (3521) laptop last year and have faced serious issues. After some time o[censored]sage the left hinge broke off and it led to my display developing lines and the lcd back panel cover to develop cracks. I got it repaired but now the same thing has happened with the right hinge.This laptop is made of substandard plastic body. The hinges are so thin that they break off in time even with minimal usage.I really didnt expect...

Complaint registration id=[protected] The complaint given was not resolved. The complaints was given months before moreover there is no reply. If the complaint is not resolved within 7 days from 1/11/2014 we will be forced to give a case against in the consumer court yours faithfully, Athul...

Sir I have purchased one DELL laptop (Model No: Dell Inspiron 3542 15-8/1TB/2 GB/ Windows 8.1 HJ4X812) on 23 Oct, 2014 vide invoice No. IMC8B6171\14-15 from Trivandrum exclusive showroom. The registration for extension of warranty and Deepavali discount coupon was done at your office on the same day. It is intimated that till date the intimation for payment of additional money for warranty extension is not received. I quote the mail...

i brought a new dell inspiron laptop 3542. after receiving the bill i was asked to register for dell diwali offer that includes 2 years of extended warrenty and 3000 worth coupons. i registered and got a sms that within 7 days they would process and send me the payment link. i mailed dell customer care. they said that the registration is successful. but they haven't given me any payment link. when i mailed regarding the payment, there is...

Hello, I bought DELL INSPIRON 15 3537 on 14th April 2014 via ecom express. It is still in warranty and i want to know about warranty terms n losses to be taken in warranty. Today i took out my laptop out of drawer and found its top cover broken at the corner. M very disheartened as its my precious gadget. Can it be replaced under warranty? if its a yes, i will b highly thankful to your service. Hope to get a positive response....

Dear Sir, I have Purchased Dell Venue 7 on 25th Oct as per the Invoice attached.But While registering for the offer in your website it is showing Service tag is invalid.So I request you to kindly do the needful asap as the same complain was done 4days before but still now no respond from your side and the offer is valid till 7days from the purchase date.And if I have to complain again then please do let me know i will do it. Thanks...

Sir/Madam, I've purchase a DELL INSPIRON 5547 Notebook on 21st october 2014 in Diwali offer(Invoice number-WSRP[protected], ServiceTag-JQCCK22).The product has an offer of 2 years of warranty extension and a gift vocher of Rs 3000 under the payment of Rs1500.I'm supposed to receive an SMS/EMAIL regarding the warranty extension and the payment details.I have not received any such SMS/EMAIL till now.I am trying to contact the customer care...

Hi, I have purchased the new Dell inspiron 14 3442 on the 8th Oct'14. at the time of purchase I was told that after paying additional Rs1499, I would get 02 years extended warranty and gift voucher of Rs3000. But even after paying that amount I have not received any information from dell. Even customer care of dell is also not responding. Akash...

I had contacted Dell out of warranty customer support (Call centre) service as my Dell Inspiron 1545 laptop front and back panels are damaged. As per the confirmation mail on the availability of spare parts from Dell Support team I have made the payment on 26th August 2014 for the dispatch and replacement of these parts. After making the payment, I have received order acknowledgement and as per that the parts are supposed to be replaced by...

Dear sir, I have purchased a dell laptop from dubai and wanted to extend its warranty so i called dell just before 2 days before the expiry of my warranty and i was informed that i need to transfer my product ownership to india in order to avail the service from dell india. The ownership transformation process took 2 weeks and then due to diwali holidays now its almost 1month and 10 days since my warranty expired. sir, normally i am eligible...

Dear Sir, I have bought a new dell venue 7 on 29/9/2014 from compuindia.com and got it delivered by 3rd of october but for some unknown reasons of yours whenever i tried for registering for promotional gifts on www.celebratedellse.com my service tag "615Q122" was shown as invalid due to which i was not able to register for the same, i also tried calling WWW.CELEBRATEDELLSE.COM helpline numbers but no one ever responded to the calls, then...

Though I had purchased Dell laptop model Inspiron touch, i7 processor, many more features with benefits additional warranty, headset, gift voucher, etc, offered by you people after paying an amount in addition to the amount for laptop to avail this offer. After purchasing the laptop I couldn't get these offers till now. what to do to claim this offer? Also, I would like to know whether office 2013 was trial provided with this lap? whether...

My name is Bharat Ravikumar. I bought an inspiron 15 5000 series laptop in August Service tag: s/n BH7N702 I just had my laptop serviced .Now my system won't even boot. Its says no boot device found. I don't know what to do with this laptop and i have a lot of work to do as I am a law student I'm late in submission of 2 project and I am supposed to give a pp presentation tomorrow. I am not at all satisfied with this system and I regret...

On 18th October, 2014 the amazing machine arrived. I was surrounded by at least 30 of my office colleagues who were equally excited to check out this cool new 2-in-1 device called Dell Inspiron 11, 3148. As I was unboxing it, I didn’t mind bragging about it and calling it better than a Mac. I was boasting about its i3 processor, 4GB RAM, Touchscreen which could bend 360 to become a tablet, its light weight and amazing battery time. And...

Sir I ordered Dell 1130 LaserJet printer on 22/7/2014 from snapdeal . Sir it is not working properly .samples are attached ...even print sample is also not printed well Service tag no:- CS4XYK1 i called custmer care they gave me email address and said email your product details to this email address but there is no reply from there side [protected]@supertronindia.com...

sir, My Service Tag is FITZGZI No power supply to CPU kindly arrange service engineer Office of the Assistant Director, Survey and Land Records, COLLECTORATE COMPOUND, East Godavari, Andhra Pradesh, Kakinada, INDIA. PHONE NO:[protected]...