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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Kolkata
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560071

Dell India reviews & complaints page 111

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M
madhavpathak
from Dirba, Punjab
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about part changed while sending

Address:New Delhi, Delhi

sir, first of all thanks a lot for taking some response on my complain at least after around 3 months time.the DEALER OF DELL DELL about which i lodged complain is doing this since a long time.at the time of purchase he taken money at first and latter declined that the said laptop(INSPIRON 14 R)is not available and you have to take OLDER VERSION(INSPIRON 1464) because money will not be returned. since one month after purchase OPTICAL...
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kpraturi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation order

Address:Dehradun, Uttarakhand

Hi, I ordered a 660 Inspiron desktop from DELL. The order number is Order #[protected]. Just after I made payment to DELL, I noticed that the configuration is not same as it was required, So within 5 minutes after payment I sent a mail to Dell representative Manish "[protected]@dell.com" for cancellation of the order. He assured me that he will cancel it. 5 Minutes later I got mails and message for shipment of PC. I again...
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ritu khandelwal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dell xcd35 not receiving signal

Address:New Delhi, Delhi

I purchased the dell xcd35 after 1 month it was not receiving signal and i have also used many other sim cards but again the signal was not coming then i reported it to dell service center there they said that the problem can be solved and they keep my phone for about 3 weeks and after that also the problem was not solved they say that the company had stopped making this so please take it back now and come after few days i again went there...
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A
anurag1dwivedi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated by dell and dealer regarding warranty

Address:New Delhi, Delhi

Dear, kindly find the mail receipt of my dell laptop its date is 30 oct 2012 but customer care is saying that we can not send the person because ur validity for warranty is end in 2 aug 2013 and since THREE month i am moving hear and there so kindly do need full and call me other wise i will have to go for consumer coat and i will post this comment in all website Dell is cheating with customers i suggest you to please be aware from...
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G
genticboy
from Rania, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WARRANTY NOT UPDATED

Address:Lucknow, Uttar Pradesh

Respected Sir/Madam I am Sunil Kumar Yadav, I had purchased a laptop from Dell dealer shop, NESCO ( NETWORKING ELECTRONIC SYSTEM CO.) LUCKNOW, HI-TECH PLAZA, LALBAG on 26 march 2013, Model 6TM3NT1, 4050.I paid a large sum for this. But they still not updated warranty status. Lap top speaker not working properly. I contacted Dell Customer Care, and requested them to fix the problem but they said warranty not updated so we could not help,...
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P
premanand02
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stupid laptop design by dell with numpad

Address:Gurgaon, Haryana

It is really well known that the track-pad must be essentially aligned with the center of the screen. But most dell laptops with numpad violated this norm. I purchased one recently and found it to be horrible. IT is best explained here http://me.brandabrand.com/t/stupid-design-in-laptops/6270...
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S
shivb
from Mumbai, Maharashtra
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webcam software

Address:Sikar, Rajasthan

ear sir / madam Hello I am new to the community. I reinstalled my Inspiron 15r n5110 but I need the driver for the integrated webcam, as the Dell Web Cam Central software does not recognize the driver. Could someone please help me? My OS is Windows 7 home premium x64 Service Tag or Express Service Code (5301QR1)...
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A
ajayparihar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell Vostro 2520 performance issue

Address:Solan, Himachal Pradesh

Hi, We at M/S Cosmo Ferrites Limited, Jabli Distt-Solan HP-173209, are very old users of Dell Laptops and having a very good experince with Dell Vostro 2420. But now we have purchased four no. Dell Vostro 2520 Laptops from M/S Modern Computers Parwanoo, Distt - Solan HP-173220 . In this lot of Laptops, we are facing the performance issue, laptops are running very very slow and users are unable to do their work . We have discussed...
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R
R.Ruchi
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replacement of the dell laptop

Address:Patna, Bihar

I purchased a dell laptop, model- Vostro 2420, Service tag-GQBB4Y1 and Service code-[protected] dated 22nd july, 2013. But after the completion of one month only, defect was found with the display of the laptop. The laptop stopped working. I registered the complaint regarding the defect in the display of my laptop to the dell company, with the ticket no- I[protected].I was provided with the technical support for the purpose of repairing the...
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E
Er Gaurav Gupta
from Delhi, Delhi
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complaint not attended n declined by company

Address:New Delhi, Delhi

I have dell laptop model inspiron 14, i have purchased fron bankok n company has served their servie 3 time but cant rectify the problem n now they didnt respond to my complaint, i have thier jobcards that they gave after the repairing, please take action as soon as possible because warrenty is expired in 2014, please take action against it My name is gaurav gupta resident @ mb120, shakarpur, near aggarwal dharamshala, new delhi 110092 My...
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renikuttan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terrible support - Dell laptop out of warranty support

Address:Bangalore, Karnataka

Myself Dr. Siju Susan Jacob, MVSc, currently pursuing PhD from Indian Veterinary Research Institute. Sir I have purchased Dell Inspiron 1545 in 2008 (Express Service Code-[protected]) from U.A.E. It was working so smoothly till 2012. Since the battery backup was too low I was forced to change battery as well as adapter from an authorised dealer. After that my laptop was not switching on properly. Whenever we are keeping in a dry atmosphere...
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sanjay0186
from Jaipur, Rajasthan
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DELL - Not Replacing Speaker (in warranty) - BIG Brand or BIG Fraud

Address:Ghaziabad, Uttar Pradesh

I have purchased a DELL laptop approx 10 months ago and now my speaker is not working, i have heard DELL is a big brand but now i am fed up with DELL they are big fraud, they are not replacing my speakers and trying to make me fool by their terms and conditions. when i purchased DELL Laptop at that time there is no any terms and condition and now at the time of service they have so many terms and conditions. i think they are using low...
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Abhishekgarg123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Configuration Laptop

Address:New Delhi, Delhi

Dear Sir, As per today's laptop configuration all the Laptop coming with Window 8 with 4 GB RAM. I purchased a laptop from Dell and at that time i got information that 2 GB RAM is sufficient for Window 8. After purchasing this laptop i feel that it's speed is very low most of the time it becomes hang. I talked with one of my friend and he checked that my laptop RAM is not sufficient. I talked with Microsoft and they confirmed...
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Shankha Shubhra Chakrabarty
from Kolkata, West Bengal
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Defective Monitor; Service Request Number 883141236 dated 26.09.2013

Address:Kolkata, West Bengal

Ref : My defective Dell Monitor Model No. IN 2020 Mb 1. In response to my complaint on 26.09.2013; I got Service Request Number[protected]. 2. On 02.10.2013 I got a phone call from [protected] regarding replacement of my defective 25' LED monitor. Being asked, the caller informed me that, they are going to send a "refurbished" monitor. 3. On the same day, i.e. 02.10.2013 after returning home I sent you a mail at 16:55...
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Address:Chennai, Tamil Nadu

Dear sir, I (Raguram vasanth .s) user of the dell laptop would like to lodge a complaint against dell customer care service which i have experienced worst with them recently. my uncle bought a dell laptop (inspiron n411z model) in usa with the US /international warranty . Few months back, my laptop started to be terribly slow, i thought some virus would have affected it . so, i reinstalled my operating system again, after reinstallation...
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priyankajiwani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell Laptop

Address:New Delhi, Delhi

Some has posted a fake ad on your website which includes my contact no. [protected]. I have nothing to do with this and i am really harassed with the unwanted calls related to the add. Please Its a request remove the ad or my contact no. Please help me with this Here I Send this URL Link :- "http://newdelhi.olx.in/dell-laptop-iid[protected]"...
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C
chate68
from Bengaluru, Karnataka
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Defective laptop and pathetic Customer Care Service

Address:Udupi, Karnataka

I had bought Dell Inspiron 17R Turbo laptop on[protected]. It had been around 1 month of purchase of my laptop, that I faced issues with the screen (had a dark patch at the center). But the screen was replaced after I contacted Dell Customer Care on their toll free number. Then again, since the beginning of the month of June, I started facing a lot of graphics problem. When I called Dell Customer Care, they ran diagnostics and assured me...
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binod7579
from Bhubaneshwar, Odisha
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kingston Pendrive 4GB designed for dell - Pen drive not working

Address:Bokaro, Jharkhand

BINOD

I Had won the Kingston pen drive 4gb from Bokaro Computer Sec - 4, BOKARO STEEL CITY
The pen drive just after 2 Year's stopped working.. Its not functioning and just showing usb not recognized and i have appiled all means to recover my pendrive but all in vain..

I feel cheated


Please ensure me my rights its under 5 years warranty

I either want my pendrive...
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Sakshi Munjal
from Bengaluru, Karnataka
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Wireless connection is not available in Dell Laptop 1550, Service Tag 6LP2PT1

Address:Jhajjar, Haryana

Dear Sir, I have purchased a Dell laptop 155 2310 M I3/2/500/DOS15.6'/1YR, Service Tag 6LP2PT1, Invoice No. RI/WP/10 on 21.06.2013.Wireless connection is not available in this laptop.After installing drivers, it cant connect Wifi Connection. Kindly consider it . Regards Sakshi Munjal For Times Automation Pvt. Ltd....
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rahuld86
from Mumbai, Maharashtra
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Service not done even after 9 days

Address:Mumbai City, Maharashtra

I have a N4110 laptop with complete cover warranty. My laptop crashed on 27th Sep, 2013 and I made a repair request then. Its been 9 days now and no actions taken yet. I did 4 follow ups after the initial request and everytime they extend the service date. Poor service and worse customer support response. No coordination at all....
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