Dell India Complaints & Reviews

Dear Sir / Madam Our Latitude having some problem. All the time we have to keep the charger in the laptop. Once we removed the charger the system getting stopped. We have changed the Battery ordered from DELL and changed in the morning. Again we are facing the same probelm. Kindly arrange to send the person for service the same. regards Kumaresan [protected]...

Well, i submitted my DELL XPS(L502X) laptop to DELL SERVICE CENTRE in SEC-18 on 31/3/2014 for the replacement of my 500GB HDD with 1TB HDD and for cleaning for which i gave Rs.8000/- in total, they said that i'll get my laptop back by 7/4/2014 but they had a robbery in their service centre in which my laptop got stolen too. Today, is 25/4/2014 and till now i have not received replacement for my laptop and they keep on increasing their replacement...

I purchased my Dell Inspiron Laptop 15R 5520 2 years ago. I reinstalled my Operating System 2 days ago and after that when I tried my 'Drivers and Utilities' CD, it wasn't working. This was the case even though I had just broken open the seal.

When I called the customer care number, I was told that since the warranty expired, a new CD cannot be issued free of cost. The representative kept on reinforcing the...

sir, this is with ref to your quote no. 26615214 and[protected] hard disc and Ram. we have recd these quotes from Mr. Prashanth Jadhav from bangalore office. we have paid the amount on09/04/2014 in your account with citi bank. the respective utr No. are[protected] for Rs. 10750 and UTR No.[protected] for rs. 26799. My hospital server is down from 04/04/14 and i immediately contacted support vide SR#[protected] and ask for the support. they...

I have purchased studio 1435 laptop from Dell and purchased the complete cover warranty. Service tag: BX953BS I purchased the external DVD writer. I am not able to boot from it. Escalated to Dell global escalation team. They could not solve the problem. It seems there is bug in the design or BIOS bug. Dell technical team is refusing to accept it. Step 1# I purchased Lenovo USB Portable DVD Burner MODEL: DB65. I connected this to...

This is in respect to laptop within warranty submitted for some boot up issue on 3 April 2014 but to my surprise I have not received my laptop back. Laptop was submitted in sector 18 Noida authorised service centre but the executive says that they had a theft in the centre and all the laptop are stolen. First of all, Dell did not inform customer about the theft on their own. I don't understand why was dell so irresponsible in informing about...

Dear sir, We have placed an order for Dell Inspiron 3647 via your express shipping affiliate Compuindia.com. Following is the order no.[protected] for your reference. We booked the order 22-Mar-2014. Entire purchase amount has been debited from my credit card. We received the order no. only via SMS and have not received an email regarding the same. There was a lead time on the product was 10 days. It is well beyond the...

Dear Sir, I am Mrutunjaya Mohanty, from Sambalpur. I have actually purchased one PC before 7-8 months. From starting CPU create some problems like it needs twice time swiched on and secondly a vibrating sound craeted. Sir, I need one home service and if any problem please change my CPU since warranty period is continuing. Regards, Mrutunjaya Mohanty SBI, SME branch, sambalpur 768001...

i am ABINS KA a DELL VOSTRO 1450 user and i was contacted last 10 days to dell support and they are not responding to my queries and my needs. i am totally dissatisfied with dell customer representatives. my need is that last week i was raising a quotation for pamrest and i don't receive any response from dell support side and i feel those people insulted me. so please help me as you can....

I am having Dell Inspiron 15 3521 laptop, I am experiencing problem working with it.when I plug in the charger, adapter gets the power light and then all of a sudden the light goes off and the laptop breaks down automatically. I had already experienced this problem twice, they had fixed it by replacing the mother board and this is the third time it has happened.Previously when I had launched the complaint for this problem I was assured that...

I purchased a dell inspiron 15 from lapcom peripherals pvt ltd in Delhi on 1 march 2013. Now third time its not working during the period of 11 months, I'm not able to switch on my laptop. I call customer care .i'm fed up from dell service. I waste my money and time both. Please take some Action for replacing my laptop as soon as possible....

I have order DELL LAPTOP with model E5440 with Windows 8.1
Pro edition. When I saw the image of the ordered laptop in website and as well
as the image showed by the sale representatives has the finger print option and
mouse pointer. For this I have paid 62, 670/- through online.

On yesterday I received the laptop and when I opened it I was really shocked to
see that, it doesn't have those options...

Hello,

My Dell service tag no.- 6Y4XGW1.

Its been almost 2 months that I am suffering hell lot due to this DELL laptop. I was dealing with Mr. Sujay Jhadhav for my laptop issues and still nothing is working out. Its been more then a month that I am dealing with him. When I click on important windows updates then its not getting installed, it fails, in task bar, Icons do not appear even after adding it, Dell...

Dear Sir,

Good evening,

Please check the screen shot, Its displaying battery needs to be replaced as i have purchased this laptop last year in the month of June, I request you to check and solve my raised issue.

Looking forward for your support & cooperation.

Best Regards,
Nitin...

Hi, I purchased a new dell Inspiron 14 laptop 7000 series laptop (7437) on 24th March 2012 however I have found that the combo jack for microphone/headset is not working fine, I raised it with dell technical support through service request[protected] and he also confirmed it to be a hardware issue. Service tag for my laptop is 3S8Z2Z1. Now I am very disappointed with this diagnosed fault in my new laptop within a week however I...

I had ordered Dell Latitude E 5440 laptop on 10th March and paid Rs 84, 273/- inclusive of taxes.I had received order confirmation from Dell. Order status showed the delivery date as 22 March. But it was not delivered on the committed date. I was daily checking with Dell sales department but did not receive proper response. Upon checking with Dell customer care department., I was told that sales department has wrongly processed the order...

I have purchased an DELL Inspiron 15 7537 Laptop which Service Tag No.is DZH82Z1. Just after 1 week of purchase it comlrtely dead, so i complaint about this with DELL TECHNICAL SUPPORT on 12th March 2013 with complaint no.[protected], and the customer care person agreed to replace the system. She told it will take maximum 21 to 27 days time to replace. I agreed and told her to start the process. Today it is 25th March. and i am still waitng...

dear sir/mem i have laptop of DELL which was stolen on 17/3/2014 for tracing the laptop police needs MAC ID of the laptop which is unic for every system and not known at the purches time and company says that your systems MAC ID is not available in our database so we cant provide you... so i need MAC ID...

I replaced my dell xps14 speakers as it was having some problem. But within 3 months warranty period, it had some issues and they found that it needs to be replaced. But they claim that warranty expired as my billing data was a bit early in end of october'13, but my part got replaced on 11/1113. I raised this issue in call and I have the mail of my replacement history. Please take this issue and help me replace my speaker....

I purchased a Dell Inspiron 3251 laptop from a Dealer in Mumbai on March 15, 2014 and on March 17, 2014 I contacted the customer service to get the product registered on my name or account as it is mentioned on the box. When I called them I noticed that the product doesn't hold any support or warranty in India. The customer service agent tells me that I have to get in touch with the dealer to get any support on the product that I've purchased...