Dell India Complaints & Reviews

My daughter has purchased Dell Laptop vide order number[protected]. It is getting overheated abnormally while operating it. Several times I have lodged compliant to the [protected]@Dell.com. No action has been taken by the management against my compliant. This is for your kind action to resolve my problem at the earliest.

Thanks
With regards
K.Satyanarayana
[protected]


---...

We have been using Dell Laptops in the past and have been quite satisfied with the support. We ordered Vostro 3550 laptop - Service tag - 95N6CR1. It was shipped on 16 Oct 2011 with next Business day warranty. The Hinge cover broke and we placed on order for replacement with Dell on 22 Feb 2013. However, things changed once we started following up for the replacement part. We had to make hundreds of phone calls and send countless follow-up...

I have purchased a DELL laptop and its not working properly.My laptop is in warranty period and it is having a hardware problem. DELL has ensured me that for any hardware problem they will be coming at home and solve the problem but now they are saying that, I will have to come to Lucknow to repair my laptop.Its customer care number is [protected]...

This is to bring to your notice that I have been suffering with Dell's Laptop issue and then their co-operation in terms of getting the issues fixed.
My case started on 15 Dec 2012 when Studio Laptop bearing tag B57W2BS went down with no Display issue. I registered a complaint and I was asked to open up the laptop for the CSR to troubleshoot. Till now it was always just the software diagnostics that I used to run. I didn't...

Since my purchase on 15th May 2012, the Dell venue thunder has done nothing but waste time, money and resources. I bought it for Rs 13,700/-

I have till now exchanged the mobile 3 times. Twice in the first 2 months when it could not be charged and in the second instance when the ringer did not work.

The third time we were at fault since it fell (from the pocket and shattered, speaks for how sturdy it is) for...

I have a Dell Laptop whose details are:
DELL Inspiron 15R N5110
Service Tag: B1T0ZR1
Warranty end date:[protected]

I contacted on DELL phone support but their representative is so less techy that they can't even understand a lilttle technical hardware problem neither they are telling to whom next to contact for further queries. My laptop still in warranty and my speaker is not working.
Please...

I bought a DELL INSIRON 15R and there was some problem with its speaker within one week. I called Dell technical support and they sent an engineer. But that person was unable to fix the issue and I have to take my laptop to dell service centre. They said that the issue will be fixed within a week and they will call me once it is done. I got a call on friday that it will take sometime as we are going through shortage of the part that is to...

The mobile was given for replacement at :
DELL AUTHORIZED SERVICE CENTER
J-29 ,Basement and Ground Floor, Sec- 18
GautamBudh Nagar, Uttar Pradesh(India)
Noida 201301

Model : Dell Streak
Order Received Date : 19/03/2013
Service Tag : 1CW12P1

I have sent several mails on '[protected]@dellteam.com' (told by Dell...

I have been facing problems with my DELL system ( INSPIRION N5110 / D0M8KR1) for the last 2 months.
Complaint Reference No: [protected]pending) /[protected]Last one)
Issues faced were:
-System used to get freezed
-Couldn't run multiple tasks ( simple apps and videos) and even after purchase from the beginning had been facing problems to play high graphic games ( in spite of having NVIDIA)
-System...

When I was purchased my dell inspiron 15r laptop at that time i don't know much about laptop. after some time i started facing problem in my laptop like blue screen , hard disk crash etc. due to insufficient knowledge about laptop or hardware after 1 year my warranty get finish. now i am facing lot of problem in my laptop after every 6 month my hard disk gets crash and after updating window 7 home basic it also gets crash.
br...

My self Rajesh Jain and I bought a Del monitor on 17-Mar-2013 from Veera Enterprise (Invoice is attached). I got problem in monitor within 24 hour. I reported same to DEL CS on 18-Mar-2013 and complaint # in[protected].
As per Del I must get fresh replacement as problem occurred within 72 hours. But I am still waiting for the replacement till date.
Del is telling that Selling must happen within 90 days from Order Date. Dealer...

I purchased this laptop (DOS based) on 28th January 2013, I installed my windows on 30th January. Since then I facing issues like mouse freezing hanging of browser. I called to customer care they checked & diagnose my laptop and said there is no hardware issue. You have to install windows again. I did it 3-4 times with a genuine windows key. But problem still persist and I again contacted customer care they checked again and said there...

i purchased a dell inspiron 14r laptop on 19th feb 2013. from the day there is some fault in the laptop. i have taken my laptop several times to the shop from where i borrowed, the take my laptop format it, install a new operating system and give it back to me. but the problem is still there,last time when i took my laptop to them they said they ll show it to the dell guy, again he formatted, installed a new operating system and gave. but...

Good After Noon Sir,
I am from gandhi Engineering college,Bhubaneswar, we have buy 36nos of dell desktop, all systems are working good but, one system are sudden stop working, i checked that i found one system RAM have been not working so kindly come to my college and changed that RAM
System Service tag-9646VQ1
Explal service-[protected]
system Srl no-9646VQ1
Thank'you sir,...

I visited Della adventure park last week. I bought a package of 60 games and when I entered the park there were not more than 30 games and in which most of them were not included in the package. Also, they were having untrained staff which were risking our lives in dangerous adventure sports....

RESPECTED SIR,
I AM RAJ KUMAR S/O JAGDISH CHANDER. I BOUGHT A DELL INSPIRON N5050 (TAG NO:[protected]) ON 22 AUGUST 2012 FOR RS.36,500 AND WAS PROVIDED A GARAUNTEE OF 1 YEAR.
SO, MY LAPTOP STARTED GIVING PROBLEM ON 1 FEB.2013. THEY REPAIRED MY LAPTOP ON[protected]. BUT , WHEN IT WAS REPAIRED, THE PROBLEM REOCCURED. I COMPLAINED AGAIN AGAIN BUT THERE WAS NO POSITIVE RESPONCE FROM THEIR SIDE.br...

dell aero replacement my handset are in service center last 2 months
and nobody give me a p[roper response for my replacement of dell aero.
pls give me a proper update of my replacement otherwise i clam on dell from court

Advo. Rahul Tiwari
contact detail:- [protected]
[protected]@gmail.com...

Case # :[protected]
My system service tag is HN3K8R1. It is a XPS 17. Ever since I have purchased this laptop, Last year and second week of MARCH 2013 may laptop damaged accidently (WHICH IS COVERED IN COMPLETE COVER PROTECTION)
i call Technical support team many time, then i had words with a senior guy he said the XPS model i out of order now. So, the case is now handled by the escalation team and they can't do anything....

Hello,

I bought a dell laptop on Dec'2012, with in 1 month it has been stopped working due to motherboard failure(said by technical support). When I registered the compliant, the laptop got replaced after 12 days.
For replaced laptop also there is issue with the LED display after 1 month, after registering the compliant they sent the engineer for part replacement. Here the engineer came with faulty part(with already...

i had ordered one dell laptop in sbimegamall on 16/3/2013, order no is 847772, i paid Rs,44000 through sbi creditcard, till now the status showing as 'ready for shipping' . i spoke with customer care also, they are not responding properly....