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Last updated Apr 9, 2024
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No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore
Kolkata
Kolkata District
West Bengal
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560071

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Dell India reviews & complaints page 115

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D
Dinesh kumarr
from Jugsalai, Jharkhand
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no help getting from dell comp side

Address:East Singhbhum, Jharkhand

I m not satisfied from dell service due to no positive response. I want to door service I taken dell laptop due to only for door service.

Thanks
Dinesh kumar
[protected]
Service tag no.- [protected]...
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ketan_thaker
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issues when part is not available

I wanted to buy Dell Ultrasharp Monitor in 24" series and so I contacted Dell India on their Toll Free number (Sales: Call[protected]; the operator on the other end had transferred my call to a sales executive/Technical Support Expert from Devraj Computers (P) Ltd.

HE emailed me a list of available models and the cost; I choose Dell Ultrasharp "U2410" model having COST Rs.34000/-; I asked for a discount and...
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A
abhishekarya85
from Noida, Uttar Pradesh
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Laptop Delivery

Address:North West Delhi, Delhi

Dell India is cheating its customers. They are taking orders for laptops online and after keeping the money for 10 days they call you and say that the laptop is end-of-life.

This has happened to me twice in the last 3 weeks.

They have no sense of customer service or responsibility.

Order No,:[protected] &[protected]

I placed the first order on[protected] and was promised a 14z-Inspiron...
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A
AbhiD99
from Mumbai, Maharashtra
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Worst product ever used

Address:Pune, Maharashtra

Suggestion:-Go for Dell Laptop if you want to buy Headeche not the Laptop.

The Dell Experience:-
Me & my friend Rudra were planning to buy a laptop. Rudra had other options for cheaper & better laptops. I convinced him to go for Dell along with me for the “so called “product QUALITY, service & support. After lots of discussions & brainstorming’s, Rudra finally agreed to go for Dell laptop...
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Kamrun Nehar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Face many problem after Purchasing a Laptop.

Address:West Medinipur, West Bengal

Respected Sir / Madam,
With due request I, Kamrun Nehar, resident of Mugbasan Village – under Keshpur P.S. in Paschim Midnapore district. Would like to draw your kind attention in the matter on how I am suffering after buying a Laptop for my personal used. After facing problem, during used, I had informed the owner of the shop from where that was purchased, for several times but they had not taken any step against my Complaint.br...
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A
aj.melcon
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ultrabook giving electric shocks!

Address:Alwar, Rajasthan

Dear Sir,


I purchased a Dell Ultrabook (system details attached) in the month of November 2012 with 3 years onsite warranty. I received the same in the first week of December 2012.

However after using the laptop for a month, it started giving electric shocks all the over the laptop body when connected to the Charger. I have tried that at multiple locations and with multiple chargers. The problem remains...
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A
amitabh_pradhan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Keyboard delivered

Address:Khordha, Odisha

I have purchased a laptop of Dell Inspiron N5050 in March 2012 which was having the rupee symbol in the

keyboard adjacent to $ symbol. After 8-9 months there was some noise sound found in the keyboard, so the Dell

support staff replaced it with a new keyboard. But that keyboard didn't contain any rupee symbol, so the

support staff said to replace it after somedays. After that date have...
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V
vikasjha
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3rd time Heating Problem in my one year old laptop

Address:North West Delhi, Delhi

Dear Sir,

I bought Dell i5 laptop a year ago by education loan. and i have to face 3rd time this heating problem in my laptop it is too heating at the corner of my fan side..even i cant touch it . at first time this problem identified within 6 months of puchasing date of my laptop and it was repaired by the company by replacing the fan. and 2nd time before the one month of warranty of my laptop the same problem is occurring...
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arpit78
from GAGRET, Himachal Pradesh
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420

Address:Jalandhar, Punjab

ONLINE DELL STORE TOLD ME 3 YEARS OF WARRANTY FOR INSPIRON 15R 7520 MODEL... THEY TOLD ME THAT OFFER IS FOR LIMITED PERIOD AND I PURCHASED THE SAME LAPTOP CONSIDERING 3 YEARS OF WARRANTY

BUT NOW THE CUSTOMER EXECUTIVE ARE SAYING MY LAPTOP WARRANTY IS ENDING IN JULY 2013. I PURCHASED MY LAPTOP IN JULY 2012

NOW PLEASE TELL ME IS THIS 420 OR NOT?????????????



Regards
ARPIT SHARMA...
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A
Amritansh Singh
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One time service

Address:Varanasi, Uttar Pradesh

I had a problem with my Dell Inspiron 14 R series laptop. It was getting off as soon as it reached 60 % of battery level. when I called on the toll free no. [protected] for assistance, the lady told me that the problem was with my motherboard. I was asked to make a payment in the name of the company (named above) of a sum of Rs. 11000/- toget my complaint registered and then they would send a motherboard to be replaced. I agreed an made the...
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vikram10_singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Getting Service in Warranty Period

Address:Gurgaon, Haryana

I have Purchase the DELL INSPIRON - N5050 Laptop on the name of DEESHIKA , Dated : 28 August,2012 with Proper Dealer Invoice .Suddenly Laptop Screen is not working and i have launched the Complaint on 14 Febuary 2013 and Case No[protected] is provided by the Dell Executive. and he said that you are not autorized for the Service and your LAPTOP is OUT of Warrenty but i told him that i have purchased this laptop 6 months back and According...
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K
khushal singhal
from Ambala, Haryana
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worst customer services and no support

Address:Panipat, Haryana

I bought dell laptop three months ago.i already had it restored 15 days back , but it is still not working properly.
problems-hanging , slow processing , internet is not working , many such issues,
above all this , the customer care person is also taking me as granted.
kindly act earliest to my complaint

your truly
khushal singhal
[protected]...
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U
umeshmnit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service within warranty

Address:East Delhi, Delhi

Sir,

My computer has got damaged as it dropped from the table. It is under full accidental warranty so I called customer care and call is received by Ishmeet kaur and i told her that my laptop has got damaged by falling from the table. She registered my complaint (complaint no.[protected] and told me to send the pics of my dell laptop(showing the current status). today in the morning when i send them the pic after 20min i got...
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N
nehabakshi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POST WARRANTY SERVICE ISSUE

Address:Vadodara, Gujarat

I brought DELL XCD 35 mobile in Aug'11 from Vadodara worth INR 10,000. In Nov'12 screen problem came and 90% display gone( enclosed is photos for ref). I tried many times to get service support from DELL mobile's service center in Vadodara but they talked quite rudely and did not extend any support.


Further, I contacted DELL India for there support on 18 Dec'12.and explained my problem through e-mail....
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R
rajesh shamra
from Delhi, Delhi
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wrong international sms

Address:Faridabad, Haryana

sub:-wrong international sms sent no-[protected] starting dt-26-jan-13

i have purchase a mobile phone(dell aero) dt-25-jan-13 by Airtel Dail Tel Brands(noida) invoice no-512684


last few days, i am socked that my mobile no-[protected] sent international sms([protected]) three or four time per day

i think that the sms is sent by my dell handset.
but as on date the sms was not...
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V
Vishal Jangda
from Delhi, Delhi
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Providing the warranty support of DELL

Address:Faridabad, Haryana

I bought dell vostro 1550 on 28.2.2012 from a dell re seller and i got 1 year warranty with that system. and according to dell support the warranty of my system is expired on their online portal and i have the invoice of 28-2-12 and dell is not providing me the warranty support for the same. and they are not taking any action my system`s power button is not working fine. and dell is not providing me the warranty support for the same. and...
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S
sures67
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very bad product and service

DEAR FRIEND,

I AM ALREADY REGISTERED COMPLAINT THROUGH DELL CUSTOMER ASSISTANCE ON[protected], BUT ANY ACTION NOT TAKEN TILL NOW.

THIS MY COMPLAINT CASE ID: 18514044 CASE #:[protected]

I AM SURESH V, I PURCHASED DELL LAPTOP INSPIRON N5110 (SERVICE TAG-9QCHDR1) ON 20/04/2012 AT JUBAIL CENTER, SAUDI ARABIA.

MY LAPTOP AUTOMATICALLY POWER OFF IN WORKING TIME SO I GIVEN TO TWO...
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Dell has announced the launch of its 'Back 2 School' offer focusing on families and students preparing for the new school year.

Dell has announced the launch of its 'Back2School' offer focusing on families and students preparing for the new school year. This is a Dell initiative in the direction of fulfilling its promise to offer the maximum value in education and entertainment. Under this offer, Dell has launched a new range of consumer desktop computers with specially designed Disney Pixar 'Cars 2' branding. While it has begun on the 24th of May and will last...

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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Well, who would’ve thought of it! Netbooks haven’t yet been banished from the face of the earth by slates.

Well, who would’ve thought of it! Netbooks haven’t yet been banished from the face of the earth by slates. Dell’s line of netbooks for the Indian consumer has been augmented with the Latitude 2120. The first time we talked about this successor to Dell’s Latitude 2110, the unconfirmed news was about the netbook working its way to the CES with a dual-core processor.It turned out that the Latitude 2120 does come with...
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Dell reported a 17% increase in its sales in its Indian operations in its fiscal third quarter.

Dell reported a 17% increase in its sales in its Indian operations in its fiscal third quarter. But this good performance in India, as also in China, was an exception for the world's third-largest maker of PCs. The company's net income fell 54% to $337 million, and its revenue fell 15% to $12.9 billion in the quarter.

Dell's over-dependence on the commercial segment has meant that it has lost market share worldwide to companies...

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