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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 110

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S
sahiwala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty agreements

Address:Mumbai City, Maharashtra

I have purchase valid receipt from Store in Mumbai on 26th Jun 2011. Equipment : Dell LCD 15.6 " Model No. E1609WC (15.6) Serial No. : CN-0UU[protected]AB1N4B Manufacturer warranty : 3 years on site Manufacturer : Dell I have copy of the duly invoice from the date of purchase which has 3 years warranty on site. From 26th Feb 2014. Problems : Dark patches on the panel resulting blur images and impossible for viewing the contents. Complaint...
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S
sahiwala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty agreements

Address:Mumbai City, Maharashtra

I have brought Dell LCD 15.6" from retailer on 26th Jun 2011 which carry 3 years warranty onsite. After 2 1/2 years On 26th Feb 2014, My LCD receiving showing Blur display and starting showing many black / colourful dark patches on the Front LCD resulting incorrect viewing. I report and complaint to one of the Dell Support Customer care i.e.[protected] /[protected] after holding and waiting in long queue which resulting...
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A
Amit Kharche
from Mumbai, Maharashtra
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Worst Product and Worst Service

Address:Mumbai City, Maharashtra

Dear Sunderarajan / Dell Management, I am utterly disappointed by the service quality of dell management and the attitude shown by their customer support team. I would rate Dell Management as ‘Zero’ or ‘Negative’ in customer satisfaction index. I would like to apprise dell management on the following things: My brother asked for replacement of laptop and same has been given as a link in the below trailing mails. But customer...
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V
vankush94
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My New Dell Inspiron 15R 5537 windows Crash help me

Address:New Delhi, Delhi

Hi Sir
My Name is [removed] I am from Delhi, I want your help

I bought dell inspiron 15r 5537configuration is 4th Gen i5, 4GB RAM, 750GB HDD, AMD 2GB Graphic Card windows 8 pre-installed, price is RS. 54, 000, Unfortunately windows is crash, , dell support team unable to solve my problem, help me my contact no. is - [protected] and email - [protected]@gmail.com, I hope you contact soon as possible

br...
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R
rahimpur
from Jaipur, Rajasthan
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Defective laptop

Address:New Delhi, Delhi

I buy Dell vostro 2520 laptop invoice no.23B94f/13-14/44687 on 18/02/2014.It is defective laptop and not working properly. I want to replace it after complaint some part has come by courier.ur engineer came on 05/03/14, he spent 4 hours on it, he open each and every part of laptop but no result.I am very much upset and want to replace it as ur company is very reputed.

thanks

Priyanka
[protected]
A-1/204,...
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S
Sanjeev Rathod
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service 5521

Address:Jabalpur, Madhya Pradesh

i have purchased Dell Inspiron 5521 laptop in june 2013 and after only 1 month it stopped working so they changed laptop hard disk after sometime it again got failed and than they changed mother board, LCD Screen and after that they changed my dvd drive. every month i faced small or big problem but now again my screen not working, system getting excessive heat, it automatically getting shutdown. and when i complain the same to...
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P
Parth Raval
from Kolkata, West Bengal
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motherboard replacement

Address:Bhavnagar, Gujarat

To whom so ever it may concern. Hello, i am Parth Raval .I have purchased dell studio 1458 laptop (service tag 9xh26bs) on 16/6/2010 (which is out of warranty) On 5/12/2013 unfortunately laptop has stopped working so i contacted dell on [protected] regarding that so they have told me that motherboard is to be replaced so i agreed to that and told me it will be available after few weeks and the next day i called them they told me that it...
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K
kanchan7
from Bengaluru, Karnataka
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Re:Dell Laptop Replacement

Address:Moradabad, Uttar Pradesh

My dell laptop service code is [protected].I bought my laptop 4 months back.Now its not working.I am not able to switch on my laptop.I call so many times to customer care.they are not taking any action.I am fed up from dell service.I waste my money and time both.Please take some action for replacing my dell laptop as soon as posible....
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R
rajayu2000
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sub standard Ultra book

Dell has sold me very sub-standard product, which resulted in 5 times services and more than 75% parts are replaced. Till date the USBs' are not proper even after replacing them twice. This clearly indicates that Dell has sold me very sub-standard product. When I am asking for payment for the cost of repair of Hard Disc, I had been threatened by Dell employee (call came from [protected] at 04.09 PM on 28.01.2014), saying that...
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K
Kanhaiya Jadaun
from Patna, Bihar
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providing duplicate window instead of original

Address:Mathura, Uttar Pradesh

sir, i purchased a dell3521 laptop from LAXMI COMPUTERS, D D PLAZA, MATHURA. they told me that only pirated window8 can work in this computer so they install a pirated version of window8. but now, one of my friend told me that original window can also work in my laptop. so i want to tell you that they cheated me so i request you to register my complaint that's why i can get original window....
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N
neelabh.prajapati
from Delhi, Delhi
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complaint against driver

This incident happen at nirman vihar metro station red light at 8:45 pm(approx). I don't remember bus no. but last four digits are bus no. 8971 and the bus is of DTC ROUTE NO 623 ( FROM Shahdara Terminal to Vasant Vihar CPWD Colony ) and it was a red color Air conditioner bus.The bus driver tries to over take our bike suddenly coming from back and hit our bike, lucky my side dicky got touched otherwise i might be hospitalized. I tried...
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E
Elaya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hard disk problem

Address:Cuddalore, Tamil Nadu

Dear Sir / Madam,

The following 2 systems got the hard disk problem.

1. Service Tag : 4RJ2VQ1 ( Express Service Code : [protected] )

2. Service Tag : B9YHTS1 (Express Service Code : [protected] )

Kindly arrange to fix the problem at the earliest.

Thanks & Regards,

Elayaperumal .K,
NMP Readymades,
Chidambaram.

[protected]...
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Y
yutuii
from Delhi, Delhi
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DELL XPS 12 having lots of problem

Address:New Delhi, Delhi

I purchased dell laptop, XPS12 model (ULTRA BOOK) on 21/03/2013 from dell with 3 years Accidental Damage Protection warranty.
After purchase of 3 months (in Jun 2013), I started facing problems in laptop.
Problem was:
(1) System hangs some times when making shutdown or restart. It cannot be rebooted or shutdown or cannot do any work until the battery of the laptop fully discharged. If the laptop was fully charged and...
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R
Ram deavi
from Bengaluru, Karnataka
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Late delivery

Address:Bangalore, Karnataka

HI Every one!!!
My name is Ramdevi I have booked bless 1 when i have booked i got good response even property got price increased up to 10L to 15L but the builder is saying small tail work is pending we need till time up to 2 to 3 months is this will be good sine from builder side...
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Z
Zulfaquar Pathan
from Kathor, Gujarat
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PF Settlement Claim Rejected

Address:Bangalore, Karnataka

> Hi Sir/Madam,
>
> This is regarding my PF A/c #KN/BN/24969/31904.
> I had applied for withdrawl of my PF and I see the following status online-
>
> *Claim ID : *BGBNG[protected]
> *Status : *Claim Form 19 for PF Settlement AGAINST Member Account No
> (BGBNG[protected] has been rejected. Rejection letter is under
> dispatch/ dispatched to address...
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A
Ashraf Lamy
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warranty void

HERE IS MY STORY, i have a dell xps 17 as a exchange system from 3 years almost and still under complete and hard ware warranty for another year, any way about 20 days ago the screen start go plank so i call the dell tec, the did the trouble shooting and the send the tec to my house change the mother board, any way after he did that, he refuse to wait to run a test to see if the pc working or not, so what happened after he left the pc not...
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S
suresh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell Laptop Heat Sink problem

Address:Chennai, Tamil Nadu

Hello Guys, Dont buy Dell Laptop. Laptop is cheap and won't work after 2-3 years. If you buy dell laptop then you have to go with following option: 1. You have to run to service center frequently for display, motherboard, heat problems 2. You should be insured or extend warranty for laptop on yearly basis by paying 5, 000 rupees/year 3. If laptop is not insured/warranty then after two years you have to pay to same dell company...
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A
ajeet16
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FOR WARRANTY UPDATE FROM BILL DATE

Address:New Delhi, Delhi

Dear Sir, We have purchased six laptops vide invoice no. 1062 dtd. 23.10.2013 from I.M. enterprises.Please update the below service tags for warranty. service tag no 1. 1NJHBX1 2. DRR9BX1 3. HDJHBX1 4. 2NYWXX1 5. C2JHBX1 6. HMJHBX1 Thanks/Regards Ajeet Kumar Mobile : 91 [protected]...
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I
idealvipin
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of Laptop

Address:Gurgaon, Haryana

Dear Sir, I am perturbed that every one (Dealer, Customer Care & Shop keeper) is passing buck. And not resolving my problem. This is regarding the credit note provided by Dell & same is not acceptable by Mr. Sanjay (Dealer, Mob No -[protected]) .Mr. Sanjay suggested that the credit not can be accepted only by Dell Customer Care Cell / Shopkeeper I request you to look into matter as I am following with Dell / Shopkeeper/ DELL...
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P
prakash_05
from Chennai, Tamil Nadu
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bad and very worst service

Address:Chennai, Tamil Nadu

i bought dell laptop 3months before from Dell show room(Bharathi Computers, Annanagar)...i have problem now dell inspiron 5521 model...i went to that show room after i had problem in my lap...they tld go dell service center or call toll free no...they didnt responsible word for our laptop..in showroom front saw sales and service we ll provide anything but i u people had any problem they behave like baby sitter mother they donno any thing...i...
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