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Dell India Complaints & Reviews

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Last updated Feb 26, 2024
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Dell India reviews & complaints page 116

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S
syed imtiyaz ahmed
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my laptop service issue

Address:South Delhi, Delhi

i am dealing with some issue with my laptop.
1.getting electric shock from my lappy USB ports and upper body.
2.on my lappy screen there is a horizontal line which is visible at the extreme left hand side of the screen.
i called dell toll free number on 11th of jan 2013 and they replaced some of my parts but there are unable to resolve my issue.
now the are saying that your system is out off warranty.I dealing...
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P
Pawan Prasad
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Bad Service - Complete Cover Warranty

Address:Mumbai City, Maharashtra

Dell Team have changed almost all the parts but don't know why they are not providing me the original parts; LCD which they have replaced is not as earlier as it is now dull and yellowish in color. Now my laptop is not showing original colors as earlier. I had so may discussion with Dell the original lcd is reflective and glossy but the replaced LCD screen is non reflective and grayish in color. I have clicked some pictures as well which...
+1 photos
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S
smahani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATING Customers.

Address:Gautam Buddha Nagar, Uttar Pradesh

My laptop used to shut down automatically due to over heating. I had shown my laptop to a Dell authorized seller(www.pctech.co.in) who was charging me a lot for rectifying the problem. I didn't get the laptop fixed from them because of which I had some argument with the person there.
On showing the system to another person for repair, I got to know that pctech technician has drilled holes in the heat sink..!! He even showed me...
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A
ashish.2363
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss behave by customer care Mr.Shubham

Address:Udham Singh Nagar, Uttarakhand

My Self Ashish Chaudhary. I had purchase A new Brand Dell Inspiron 3520 laptop @ of Rs.35000/- a month ago and with it I got one year site warranty and one year gaurantee. Today when my Adapter Is not Working I compalin at dell tollfree number at [protected] . I had talk to Mr.Shubham. I help him in troubleshooting. after a long period of talk he abused me and said we cant help you out and don't ever try to call again here.
br...
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L
Liyas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DAMAGED HARDWARES

Address:Mumbai City, Maharashtra

Sir,
I purchased a Dell Inspiron N5110 from Chroma showroom , Mumbai on July 2012 and it is under warranty cover of one year up to Jul 2013.Within six months of purchase its hard disc,web cam,display cable damaged and replaced with refurbished parts.Now the web cam is still not working,Dell support centre was saying that the mother board is also need to be replaced.They sent a refurbished motherboard but the part they sent is also...
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A
alok00128
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty claim

Address:Varanasi, Uttar Pradesh

dear sir,
i had purchased dell vostro laptop from network associates sigra varanasi model is vostro 1450 my purchased date is[protected] i had problem in my laptop so i made complain in dell toll free no i had talked there they told me that only one time your speakers will change in warrenty but your warrenty is lapsed on 18-10-12 so it will not changed i ask them that why when i had purchased it on 18-02-12 why my warrenty is expired...
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S
shubham_bajaj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

previous complaints ignored

Address:Ferozepur, Punjab

Sir/Ma'am,
im filling this complaint against DELL international firm as i had purchased a laptop a year and a half ago and i had my cover lid which came along my laptop damaged . i did complain about the matter several times to the customer care of the company but to no response . They kept on ignoring the complaints and asking me to complete further tasks such as sending them the pictures of the damaged part...
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M
mithilesh.singh01
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received

Address:Solapur, Maharashtra

Dear Sir,

I had a call from sandsshoppinghub.com as I have won a Prize from a survey ( before I use to
attend some of survey's online) and I have an option to buy some of the product and I will
receive the product and the prize with it. My reg no SVB5927P this no received from your side Prize won was dell Laptop and Rs. 60 Thousand to 21 Lacs cash guarentrd .
I did payed them as follows 16999+10000...
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T
tribhkumar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement issue

Address:Patna, Bihar

i purchased a all in one inspiron one 19 desktop from dell in september 2010. it came with three year onsite warranty. since august 2012 it started giving problem to which the company attended but the break down became so frequent that i had to register complaint almost daily and it became totally impossible to use the system. so i demanded that they should replace the system to which they agreed but later on they put one condition that "i...
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J
jessemosley
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warranty not extended as promise

My name is Jesse Mosley add 1290nothgate Dr #48 yuba city 95991. In regarding my dell labtop that should still be under warrant the gentlemen said it expired in 2010. And the finance lady agreed it was paid and then I was disconected. The lady I spoke with promised to fix my warranty issue she said for.the misunderstanding regarding Sony labtop [protected]. Fchkbh1
My daughter needs this for school if you could posse ship my a...
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M
manoj20
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake warranty

Address:East Delhi, Delhi

Hi dell and there distributers are fake , providing the fake warranties...
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A
Arun Krishnasamy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For Xp 64-bit Drivers

Address:Dharmapuri, Tamil Nadu

Hi

I bought new Dell Laptop inspiron N5010 model some days ago and i have dell drivers only for Windows 7.

when I want to download driver of DELL site

http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&...

I had two choices for OS ( Win 7 and Win Vista ) . There are not Win XP driver on this site . I need Win Xp driver

because some...
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A
appuvel
from Mumbai, Maharashtra
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Laptop Warranty

Address:Chennai, Tamil Nadu

Bought my Dell laptop from singapore in the mid of 2011 with two years warranty. i had an hardware problem in the warranty period. Unfortunately the receipt was missed out. now i'm in india. i contacted the dell service centre in chetpet. but they are asking the receipt of purchase. i told the senario but they are not willing to give waranty. they ask me 15000rs for AMC and service. kindly help me on this. i contacted the retailer in...
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A
Ashutosh1g
from Solan, Himachal Pradesh
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Repair or Replacement Issue Against Dell Computer's

Address:Varanasi, Uttar Pradesh

Repair issue company regret to provide service.
Even system is in Warranty (warranty till[protected].
Hello Helpers


Sir I am Dell user. I am using Dell XPS L702x 3D laptop. It's a replaced and upgrade unit on the credit basis and also Dell give me discount. I am happy when I got this system.
But Dell provide me faulty system I do not know why Dell do this with me . I am facing a problem when...
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S
suribhai
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Dell Venue Pro service

Address:Andhra Pradesh

I Purchased a dell venue pro mobile using [url=http://www.fashionandyou.com]Online Shopping[/url] in january 2011, which had 6 months seller warranty. As i am working in kenya i asked one of my friend to get it from india to kenya. After using that mobile for a 4 months it could not be powered ON. So i could not send it back to india and i was waiting for my vacation. After 9 months i went back to india and visited dell service center to...
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S
sunilbharatpur
from Bharatpur, Rajasthan
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Dell Fraudulent - Why we purchase Dell instead of other good brand?

Address:Bharatpur, Rajasthan

Over confidence on DELL is very frustration for each of the person who wants to purchase DELL laptop at any cost. Everybody knows that DELL provides one year complete guarantee but nobody know that it making fraudulent. It never provide complete cover guarantee for any software and hardware.
This is very cheap concept that DELL provide complete cover guarantee. I am exposing this concept for taking an example:
One soap company...
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R
rohinij11
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated by the retailer

Address:Chandrapur, Maharashtra

The shopkeeper sold me a laptop that belongs to dubai but didnt inform me about it while i purchased it. I came to know about it 4 months later from the dell customer care. Now i am not getting any service from the shopkeeper also the dell, india customer care people are helpless because the laptop does not belong to india.
The laptop is still under warranty even though the retailer refused to provide any service.
He is not...
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Jain Badal
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop Carry Case

Address:Central Delhi, Delhi

Hi,

I hope everyone is doing well at Customer Services.
First of all, I would appreciate the quality and performance of your entire products range. Though, everything with the Dell products is satisfactory however I still have an issue which I am hoping to be taken care off by anyone at the Customer Services. If my concern is required involving any customer service Manager, I request engage that dedicated person as...
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M.Satish Narayan
from Tumkur, Karnataka
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Dell mobile service is worst in its class. Service centre is totally a waste.

Address:Bangalore, Karnataka

I bought dell XCD 35 Mobile phone last year, Within in a year's time. The phone started giving too many problems. The phone used to get over heated, and the screen display used to hung up at times and at last the phone started mal functioning. I paid my hard-earned money of 9000 rs to buy this cell phone, within 10 months time(within guarantee) the phone became completely useless. I approached the customer care centre... they made me...
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P
pioneer.amarpal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Delhi

Model Number: Dell Inspiron 15R i5 5520
Order Number :- *********2
Order Date: 20th Nov 2012

Above mentioned are the details which i had got when my laptop was ordered online to compuindia.com in my presence from Dell Exclusive Store, whose address

is provided below.

Dell Exclusive Store,
G -1, Bajaj House, 97 Nehru Place
New Delhi - 110019
Delhi
Phone:...
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