Dell India Complaints & Reviews

DELL — illegal sale

sir....
i have purchased a dell inspiron N4030 laptop from P.G.MICRO SYSTEMS PVT. LTD. SCF-22 Sector-14market, near HUDA office, Gurgaon....
I recently came to know the fact that the laptop is imported from Thailand and sold to me which is an unauthorised sale in India....
So kindly please send me a mail confirming that this is an unauthorised sale, so that proper action should be taken against the dealer and get my money back.......


SERVICE TAG NO.- 91ZQPP1

CUSTOMER DETAILS :- NIRBHAY SRIVASTAV
CONTACT NO.- [protected]
e-mail- [protected]@gmail.com

Hi,

The della group is issuing Fake ID and Password and these ID and Password are not working.


Please take some action against this company

Monuj
Ph. No [protected]

this is a fraud company giving wrong Id AND password.plz take stringent action against the company.they r cheating innocent people n not responding to there greviences.



kavita singh

DELL — Keypad

Mere laptop ke kuch key work nahi kar rahe hai so plz check my laptop.

Did you make some efforts from your end and contact dell?

Search for Dell India in facebook and leave a message. A personnel called Tulsi will do the needful.


http://hardwarebbq.com

firndly advice me 2 u is to rep the kbd as the kbd r not repairable

Hello, I am Nitika from the Dell Social Media outreach team.
Please accept our apologies for any inconvenience faced.
As per your post what I understand is there is a keyboard problem which makes a constant beeping sound the time you start your PC .According to the system details you provided we found that a service already been created for replacement of the keyboard.
There is a slight backlog in the specific part required and we estimate that we will be able to close this service call by Wednesday. Once again please accept our apologies for the delay.

If in case you do face any challenges in the process, please feel free to contact me directly by sending me a private message or by through a reply to this blog. I will also send an e-mail to our concerned team in order to expedite the process for you.
We would recommend you do not post your private information on a public forum and if in incase any specific contact details need to be shared, please use a private message.


Thanks & Regards
DELL_NITIKA_K
Dell Social Media Responder
www.dell.co.in/support
http://www.facebook.com/dellindia
http://twitter.com/dellcares

Hello, I am sujeet from the Dell Social Media outreach team.
Please accept our apologies for any inconvenience faced.
As per your post what I understand is there is a keyboard problem which makes a constant beeping sound the time you start your PC .According to the system details you provided we found that a service already been created for replacement of the keyboard.
There is a slight backlog in the specific part required and we estimate that we will be able to close this service call by Wednesday. Once again please accept our apologies for the delay.

If in case you do face any challenges in the process, please feel free to contact me directly by sending me a private message or by through a reply to this blog. I will also send an e-mail to our concerned team in order to expedite the process for you.
We would recommend you do not post your private information on a public forum and if in incase any specific contact details need to be shared, please use a private message.


Thanks & Regards
dell_sujeet_s
Dell Social Media Responder
www.dell.co.in/support
http://www.facebook.com/dellindia
http://twitter.com/dellcares

Harddisk not detect

system not working, when switch on a message appear in the monitor hard disk drive failure

touch panel has break

Touch panel has break.

SCREEN HAS GET LOCKED

MY PHONE HAS GOT LOCKED, AND I FORGOT MY UNLOCKING PASSWORD.IT IS NOT GETTING OPEN. SO PLEASE GIVE ME SOLUTION HOW COULD I OPEN MY PHONE MY IMEI NO. IS : [protected] MODEL-TYPE:- V01B-V01B001 EXPRESS SERVICE CODE : [protected]

DELL — broadband problem

our broad band problem is when we on it on morning it shows that "internet does not
display on web page" or "web page is expired" even when we off on our computer

Greetings from Dell,

Regret to hear about this issue with your Dell System. Let us help you to resolve the problem.
This issue you have described is an issue which is only noticed if a USB mobile internet is used. Are you using a Mobile broadband connection like Tata Photon/ MTS / MBlaze etc ? If that is the case please make the changes to your computer as below.

There are few things we will check to fix the issue that you are facing:

1. Enter the system bios by tapping f2 key at the dell logo
2. In the Bios screen, please go to the advanced tab in the bios window” click on that”
3. Under advanced tab you will find an the option USB EMULATION “ select DISABLED”
4. To save the changes press F10” restart the system”

Connect to internet and check if the issue is resolved.
If this still does not solve the issue, Please reply on the post again.

We would recommend that you do not post any private information such as your service tag or contact details on a public forum.

Regards
DELL_SUJEET_S
Dell Social Media Responder
www.dell.co.in/support
http://www.facebook.com/dellindia
http://twitter.com/dellcares

hello sir,
Recently I purchased dell inspiron N5050. Problem I'm facing from last one month is that it is going to sleep mode automatically while reading any files or watching movie etc.

This is to bring to your notice that I Malaya Kumar Paul from INDIA, I had bought a
laptop of dell model - Vostro2520 with a One year complete cover
warranty.after few days of purchase I found many problem the Mother Board. i called to customer care and complaint to
them case id[protected], after the repeated reminder they send Engineer he was change mother board after this laptop prblem is not solve, still i am facing same problem Once again i put complain aganst this they will give a complain number to me case id[protected] and they not get touch with me...i want to replace this laptop plz help me forwhich i shll be grateful to u ...
Thanks
Malaya Kumar Paul
+91-[protected]
mail [protected]@gmail.com

Laptop - Dell — Re: Laptop & Money

This is Padmini from chennai, yesterday night my brother was in traveling to go to Vellore by bus but unfortunately somebody stolen his laptop in near Villupuram, today morning only my brother seen his bag .., Rs.300 & his Laptop and charger..,


So sir pls tell me what i can do this situation


pls help us..,

Hi Padmini,
Greetings from Dell.

It is unfortunate that your Dell PC was stolen. I would suggest that you get in touch with the local authorities and log an FIR. We can flag the system on our end as stolen equipment and all services will be barred. We can also give you the MAC ID for your PC incase the system motherboard has not been replaced which can further be shared with the authorities for better tracking. We would require a copy of the Invoice and the FIR to proceed on our end.

Please send us your Service tag and contact details on a private message. Your Privacy is Important to us.

Thanks & Regards,
Dell_Narender_K
Dell Social Media Responder
http://www.facebook.com/Dell
http://twitter.com/#%21/dell
http://www.youtube.com/playlist?list=PLE21F49ACD1A6B608&feature=plcp

Reserve Bank Of India
Central Office
No6, Sansad Marg, Janpath
New Delhi. 110001-INDIA


Your Fund Release Notification In The Amount o[censored]S$40.192, 000.00 Forty Million One Hundred and Ninety-Two Thousand United State Dollars




Dear customer,

Welcome to Reserve Bank Of India. Reserve Bank Of India is Regulated and Stipulated by the Financial Service Authority (FSA) The financial institutions that Governs all Financial activities in India. Whatever you need as regards to your transfer, we have a solution that fits. From international personal banking and mortgages to transfer of won funds we’re here to help.

Message from the Reserve bank of India, I saw your contact email on document submitted in our bank this morning and much pleased to have communication with you. Please, reply me i have a very important payment information for you concerning approval of your payment here $40, 192, 000.00 (Forty Million A Hundred and ninety two thousand United state dollars) And a brand new Nissan saloon car was awarded to you by the ESPN star cricket international lottery office u.k Be advise to contact the office directly in London [protected] for verification from your side concerning the delivery and you have to send us email for directive.

Your funds transfer is 80% limit pending credit to beneficiary's account here in our bank today as winning funds was activated for transfer in London to our bank today 4TH October 2012 in foreign currency (America US Dollars) From the world bank Switzerland head office and approval certificate has been submitted here.


Diplomat Mr. Mike John [protected] (The British diplomatic appointed delivery agent from England representative from the payout office in England has submitted foreign cash and documents that qualifies your payment to this office that we would be sending to you by courier.



The Reserve bank of India would not be responsible for any loss of payment coming to you being the owner of this amount if we find out any hold on this transaction maybe non able to claim according to stipulated time or informing a third party to claim on your behalf as a result of double claim. You are to contact this office directly to provide complete and accurate information to enable this office give you the best satisfaction in banking system. Reason for this are ;


(1) You as the beneficiary of these winning funds awarded by the ESPN International Star Cricket Award Office in London must not disclose or allow a third party to know about such payment coming into your account and must be kept Confidential for security of this payment within you and the government of the Reserve bank of India according to the laws of our banking system.



(2) Information of winner documents that are attach on this email must be opened in a secured environment. And all process of claim communication would, be done through email including instructions we would be providing to you from this office on process and procedures for claim.


(3) You should only contact or make inquiries to this office by email from this desk only and the Dhl (i.e Delivery company of DHL ) customer compliant would not be attended to : Only if you attend directly to our office email, take note of incoming mail from us. Do not mail content of this email to any office for verification or whatever, As instructions guided by the Federal Reserve bank of India are assured only from this regional head office.


(4) Fund transfer form for account opening attach here must be completed in block letters and with a pen scan and send through email in response to this email.


(5) You would be contacted by the DHL delivery company directly by email requesting personal identification proofs and postal address including delivery fee charge for that consignment to be delivered to your address according to its weight for transit means as customers are advised not to contact any delivery company or post office to disclosed this consignment content as its already being sealed and guided by the London Life And Mutual funds insurance UK.

(6) Attach on this email is the print out copy of your cheque ready for final signatory approval for cash. Help us with your correct name and address on the online account opening form attach on this email so that we can proceed further, (Most importantly).


The beneficiary must have received endorsed copy of this cheque and documents delivered by your appointment delivery agent from this office as winner cheque is validated for 3 work days.


Cheque is a type of bill of exchange and were developed as a way to make payments without the need to carry large amounts of cash money. While paper money evolved from promissory notes.


If you do not receive your delivery within 2 work day cheque would be dishonored because the drawer's account {ESPN International lottery office England} may has grant limit on this payment. If delay is made from the side of the winner or receiver of these funds not abiding to the laws of the Reserve bank of India and its government. We simply urge you to act according to every correspondence from this office to receive your winning funds.


This Bank will typically disclaim a dishonored cheque not cashed by the beneficiary on signed date for payment to you, If you do not claim on stipulated time, The Lottery company may also issue a stop on the cheque, instructing the financial institution and the government of any of your local bank not to honor a particular cheque.


As such this cheque acts as an assignment of the amount of money to the payee, you as the person named in a bill. We want to use this guidelines and procedures for claim to advise that you cooperate with the courier company for the delivery of these consignments to you as confidential documents that qualifies your payment would be delivered to you by post.


Before we complete the transfer of your funds into your account you are to fill the attach form in this mail. as deposit to your account will be completed after we have officially received the attach form from you as they are very mandatory and we must confirm OK from this office that this consignment has reached to your given address.


In the light of the above, I am urging you to reply with your full information so that we can complete with the transfer process of your funds to you, and also inform you of details on how you will receive your amount and delivery of your brand new Nissan car (Tea Color) in contact with the DHL Delivery company or kindly contact the foreign agent Mr. Mike John [protected] (The British diplomat appointed delivery agent from New England who is presently in India to give you the normal procedures to claim and directives.


NOTE: You are to send a mode of identification (Either a driver's license or international passport or pan card and also two passport size photograph) to this office before this account set up process can be process.Winner that has received this email should not take it as non mandatory and should be attended to immediately by contacting the DHL WORLDWIDE EXPRESS Division New Delhi 110001 by email New Delhi 110001 on respond to this email to help us transfer winning funds payment to you.


Please find attachment copy of fund transfer OPEN form attach on this email, complete the form and send back by email to me so that transfer can commerce.


FOR SECURITY REASONS YOU ARE ADVISED TO KEEP ALL CORRESPONDENCE REGARDS TO THIS TRANSFER CONFIDENTIAL TO YOURSELF ONLY STRICTLY AWAY FROM ANYONE SO THAT YOUR FUNDS WILL BE SAFE FOR SECURITY REASONS.


We look forward to your compliance, for the swift completion of your funds transfer.

In us you can trust. Giving the best in banking system is our priority.






Best Regards,

Mrs. Molina Choudhary
Account Transfer Unit.
New Delhi office
Foreign Transactions Banking



Central Office
No6, Sansad Marg, Janpath
New Delhi. 110001-India

Hello, I am Nitika from the Dell Social Media outreach team.
Please accept our apologies for any inconvenience faced due to misses from Dell. It is unfortunate that you have experienced multiple issues with your Dell PC. As per our records we have approved and started the process of a complete unit replacement for you since you had a poor experience with this Dell PC.

The turnaround time for a unit replacement is about 15-20 days as a fresh system is manufactured and then shipped out. As per details available with us, your faulty system is due to be picked up by dell within 2-3 business days and a new system will be shipped to you as a replacement consequently. The process will also require that you send us some documentation for which our replacement team is already in contact with you.

If in case you do face any challenges in the process, please feel free to contact me directly by sending me a private message or by through a reply to this blog. I will also send an e-mail to our replacement team in order to expedite the process for you.

We would recommend you do not post your private information on a public forum and if in incase any specific contact details need to be shared, please use a private message.

Thanks & Regards
DELL_NITIKA_K
Dell Social Media Responder
www.dell.co.in/support
http://www.facebook.com/dellindia
http://twitter.com/dellcares

Please check my mail trail...its a fraud company, , , please take the strong action over this...

[protected][protected][protected][protected][protected][protected][protected][pr...⇄

Kindly Revert on this.

Regards
Achal Pradhan


From: Achal
Sent: Thursday, October 18, 2012 9:51 AM
To: Della Group
Subject: Re: LOGIN PROBLEM RESOLVED


Dear Della Group,

We are following up many times for my money return back but its still not received to us yet, so please confirm the same otherwise I have to take hard action on your company to be treat as fraud.
Its my last warning to your company...

Regards,
Achal Pradhan


From: Della Group
Sent: Monday, October 15, 2012 12:45 PM
To: Achal
Subject: Re: LOGIN PROBLEM RESOLVED


Dear Sir,


We are trying our best you will be get your refund as soon as possible at your door step, so please cooperate, we have already started the process of refund .


On Mon, Oct 15, 2012 at 12:19 PM, Achal <[protected]@gmail.com> wrote:

Dear Della Group,

Still we have not received my refund back money, 7-8 days has already been passed, Please confirm the same on priority otherwise we will take the strong action.

Regards,
Achal Pradhan


From: Achal
Sent: Friday, October 12, 2012 11:47 AM
To: Della Group
Subject: Re: LOGIN PROBLEM RESOLVED


Dear Concern,

We have not received my refund amount yet now.. please confirm on this.

Regards,
Achal Pradhan


From: Della Group
Sent: Saturday, October 06, 2012 1:13 PM
To: Achal
Subject: Re: LOGIN PROBLEM RESOLVED


Dear Sir,
we have received your request within 7-8 days your refund will be made.

On Thu, Oct 4, 2012 at 1:19 PM, Achal <[protected]@gmail.com> wrote:

Dear Concern,

I am not satisfied with your plan for earning money at home, Request you to refund back my money.

Regards,
Achal Pradhan


From: Della Group
Sent: Thursday, October 04, 2012 12:55 PM
To: [protected]@thedellagroup.com
Subject: LOGIN PROBLEM RESOLVED


Dear Sir/Mam

Please accept our deepest apologies for our mistake in regard to wrong id and password.

Please use these login details-



Please use this

login id:abnl3986ut

password:xtbg1280rj

It was not our intention to create such an awkward and embarrassing situation for you.

If there was any good that came out of this unfortunate experience, it is that we have grown and learned alternative approaches to these situations.

Please feel free to let us of your thoughts and concerns over this matter. You can reach us at [protected]@TheDellaGroup.com

Sincerely,
TheDellaGroup