Dell India Complaints & Reviews

Dear sir,
Good Morning. i purchase my dell laptop at al ain centre LUCKY STAR COMPUTERS in dubai.i use near 4months i uae, after that i get vacation 2months gone india.
When came back to uae i forget to take my dell acceriess support cd and laptop bill.
Past one month i had problem this laptop sometimes its was hang and some programe missing and i cannot able to use webcam.its requeried...

Hi All Customers,

I purcahsed a new dell battery from Dell, and when asked the executive to tell me how to dispose my old Battery , they just said me that u can throw in Garbage and it will not cause any harm to environment.

since BAttery has to be disposed of properly , we all know that..

That means if they do not Know the Dell Customer Excecutives say what they have in their mind..
That...

I visited dell exclusive store on 2/03/2011 and had a discussion with Mr. Aryan regarding
inspiron 15r DOS, 512 graphic card and i asked for a quotation. On 3rd when i opened my mail at 10:00 am i could not find any quotation in my mail box. I then contacted Mr. Ritesh Singh Ph. no.[protected], 40076186. Mr. Ritesh once again asked to sms my email I.D. to his contact No. [protected] which was duelly done at 11:30 am again when I...

sir ,
we purchased dell laptop last year in the month of march.
my laptop s getting charged but it is showing red cross with
warning "consider replacing your battery"
please kindly help me to solve this problem
contact no:[protected]
email id:[protected]@gmail.com...

I bought a DELL laptop before 4 months[protected].I received the product for the quotation number 24125839.My order details are mentioned below.The quotation which i gave initially is changed without my knowledge. I already informed this issue through mail to Sales Person ( Mr.Himanshu soni ). But, I dint get any response for those mail yet. I dint expect this from DELL. The screen resolution given in the order confirmation letter and final...

I got my lap top I have ordered with Dell,without the Microsoft Office Home & Business Key and CD which I have ordered & paid . The service engineer & my self have lodged a complaint with the customer care on 4th Feb @ 3-35 p.m and spoke to Ms. Anjum vide case ID No - 7981850 , but so far nothing is happening ?So far I must have called their help line 10 to 12 times and E mailed more than that. I get a stock reply that we are...

Hi Guys,

New Dell Laptop Inspiron 14R delivered on[protected], Started using the laptop on[protected]. Opened the laptop straight out of box and after initial process I found that the Sound/Volume was not coming out of laptop. Tried few steps to resolve the issue but of no use. There is no volume at all from the laptop. For a brand new laptop and first day o[censored]sing it I didn't expect the condition of laptop to that worse....

I have purchase laptop from dell india site.
before purchase i have confirm that it is completable with windows XP operating system.
i have chat log of this.
Then when i purchase they told me that we will not provide you driver. and now they are not responding me.

Please advice me.

Thanks
Ankit...

white line on the screem...

I (S.Bhutani [protected]) purchased DELL make Inspiron model having service tag no. JFP27BS in Dec.'2010. This unit is consistingly giving trouble since beginning. In Jan.'11, unit remained under repair with DELL's authorised service centre at DLF, Gurgaon for issue of LAN connectivity. I received back the unit after repairs on 05.02.11, it worked fine for just one day and again developed same problem. Now I understand that...

I have recently bought a dell venue which cost me around Rs. 30,000 and i must say that the phone has a very very poor battery life. I have to charge my phone very frequently. The battery doesn't even last 3 hours even after charging the phone for 9 to 10 hours. I request to everyone who is reading this complaint NOT TO BUY DELL VENUE....

Hello Sir,

I had purchased a new Dell Xps laptop worth Rs. 51630/- I paid complete amount in advance at the time of booking dated 20th December, 2010. Its service Tag No. is 8T9V7BS. First of all it was delivered very late to me took around 1 month. After receiving my whole unit i inspected and found that the laptop is not functioning well it is having defect in its internal hardware devices like motherboard. while charging...

I had order a dell inspiration 15r laptop, my order no is[protected],but as dell was not able to delivered the same on time so i call concern sales person Mr. loard nathan to cancel my order , but he ask me not to cancel the order & for late delivery he committed me a complete cover warranty for one year & a cordless headphone, but after receiving the laptops he started denaying the same that his manager is not approving, i already...

I purchased a laptop from one of the dell authorised dealer in NOIDA. After one week of purchase it started giving burning smell. i loadged a complain to their call centra as the authorised Dealer washed his hands and advised to directly deal with Dell. after loadging complain dell engineer came and replaced mother bord and motor fan. But the problem did not go. Then I was advised to go to service centre. They also could not do any thing....

i had purchase my dell inspiron n 5030 laptop from krishna agencies patna on[protected]. my cash memo number is R02061/10-11.
from[protected] i am calling to dell because my laptop not work properly it select multiple file without any command , automatically shut down without any command , show error message and shut down etc . after several reminder dell replace my system but new laptop also contain same complaint . i seriously...

I had broken down with my brand new laptop Inspron 14R. I talked to dell customer care Executive Named Rajeev with reference of my service Tag no- 723X7BS on[protected] at 10:30 AM. This guy wa so rude and instead of giving the solution, he was blaming me to keep my system update. according ti him I should not download the updates... I wasted my 25 minutes on this and I got the suggestion of not installing the updates. on my system. what the...

The date they said is 8 days from order confirmation but still 17-feb(the delivery date mentioned in the order) i didnot received but still they didnot intimate regarding the delay.

when i called customer care they said that there is delay in the spares thats why ur product got delayed.

I clearly mentioned to them that i need it very urgent, when I ordered. I cancelled my tickets and i postponed my trip to my...

I have applied PF form to my previous organization (Perot Systems) for 1 year back. Still i am not getting any message from PF office. Kindly take necessary action.

ID#: L048070
PF No : TN/48353/7566
ESI. No : 15976027
Bank Name: IOB...

I have purchased dell streak on 28-jan-2011 with imei no-[protected] & service tag-86DHFNI,phone had many problems like...
1-android processor error,
2-gap between front panel & lcd,
3-battery backup was very less
4-problem with messenger
The list go on...
Finally i got my phone replaced on 8-2-2011
With imei no-[protected] & service tag-7BPW1P1
But now also i am...

I PURCHASED A DELL DESKTOP ON 29 JULY 2010 WHIS HAS A ON SITE WARRENTY FOR ONE YEAR . ON 10 DEC 2010 THE SYSTEM WAS NOT DETTIG ON FOR WHICH I MADE COMPLAINT TO DELL AND THERE AFTER THE WERE SIX VISITS OF ENGENNEARS FROM DELL BUT COULD NOT OK THE SYSTEM . FINALLY ON 14 JAN 2011 DELL TEAM DECIDED TO REPLACE THE SYSTEM WITHIN 20 TO 25 DAYS BUT TILL DATE THE SYSTEM HAS NOT BEEN REPLACED AND THERE IS NO RESPONCE FROM DELL AFTER CONTINIOUS MAILS...