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Dell India Complaints & Reviews

1.3
Updated: Apr 2, 2026
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Dell India reviews & complaints page 135

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M
meenadas
from Mumbai, Maharashtra
Mar 3, 2011
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Address: Lucknow, Uttar Pradesh

I visited dell exclusive store on 2/03/2011 and had a discussion with Mr. Aryan regarding
inspiron 15r DOS, 512 graphic card and i asked for a quotation. On 3rd when i opened my mail at 10:00 am i could not find any quotation in my mail box. I then contacted Mr. Ritesh Singh Ph. no.[protected], 40076186. Mr. Ritesh once again asked to sms my email I.D. to his contact No. [protected] which was duelly done at 11:30 am again when I checked my mail box at 1:46 pm the quotation was not in my mail box. I again contacted Mr. Ritesh and with a casual tone he said I'm send.This sort of employees are employed in your exclusive store?
Aug 13, 2020
Complaint marked as Resolved 
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    rekha512
    from Mumbai, Maharashtra
    Mar 1, 2011
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    Address: Coimbatore, Tamil Nadu

    sir ,
    we purchased dell laptop last year in the month of march.
    my laptop s getting charged but it is showing red cross with
    warning "consider replacing your battery"
    please kindly help me to solve this problem
    contact no:[protected]
    email id:[protected]@gmail.com
    sir,
    i purchased del laptop, i ve damage in lops, dono how to contact ?
    plz reply to my email id:[protected]@gmail.com
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      Y
      yassar.inya
      from Hosur, Tamil Nadu
      Mar 1, 2011
      Resolved
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      Address: Vellore, Tamil Nadu

      I bought a DELL laptop before 4 months[protected].I received the product for the quotation number 24125839.My order details are mentioned below.The quotation which i gave initially is changed without my knowledge. I already informed this issue through mail to Sales Person ( Mr.Himanshu soni ). But, I dint get any response for those mail yet. I dint expect this from DELL. The screen resolution given in the order confirmation letter and final invoice is not as same in the quotation. I paid extra money for upgrading from [15.6 " (720p) WLED (1366x768) Display with TrueLife(TM)] to [15.6 " Full HD(1080p)WLED (1920 x 1080)Display with TrueLife].Now my quotation is changed to (720p) WLED (1366 x 768) Display. I dint get even a single response from DELL.They dint even provided any compensation for me.Kindly take this into your serious attention and make the needful as soon as possible.

      Customer No.[protected]
      Quotation No. 24125839
      Dell Order No:[protected]
      Booking Reference:[protected]
      Service Tag: 4QKW6BS
      Aug 13, 2020
      Complaint marked as Resolved 
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        R
        ravivangoori
        from Mumbai, Maharashtra
        Mar 1, 2011
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        Address: Hyderabad, Andhra Pradesh

        I got my lap top I have ordered with Dell,without the Microsoft Office Home & Business Key and CD which I have ordered & paid . The service engineer & my self have lodged a complaint with the customer care on 4th Feb @ 3-35 p.m and spoke to Ms. Anjum vide case ID No - 7981850 , but so far nothing is happening ?So far I must have called their help line 10 to 12 times and E mailed more than that. I get a stock reply that we are checking with the factory. Is your factory located in another planet? why does it take so long to check with your factory? if a customer in good faith has placed an order with you and waited for a week to get his laptop and finds that the KEY to Microsoft Office & Business is Missing and the CD is not sent , is it not human on your part for you guys to jump in to action and redress the grievance of YOUR CUSTOMER? Is DELL a private enterprise or is it a beauracratic ridden Indian Public Sector Undertaking? I had better opinion about Dell. Now I would like to ask as to Why my Microsoft Home and Business ( Which I have customized during my purchase ) key was not sent and why the CD was not sent? When am I going to get them? It is more than twenty days that I have complained and nothing seems to be happening at Dell. I have request them to take back thesystem and refund me my money, but so far no word from Dell.If this is the kind of after sales support I am going to get from Dell , I do not think people will be interested in continuing the relation ship with Dell - Dr . Reddy @ Clinic2000, Mobile - [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
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          R
          ravibobba
          from Pune, Maharashtra
          Feb 28, 2011
          Resolved
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          Address: Hyderabad, Andhra Pradesh

          Hi Guys,

          New Dell Laptop Inspiron 14R delivered on[protected], Started using the laptop on[protected]. Opened the laptop straight out of box and after initial process I found that the Sound/Volume was not coming out of laptop. Tried few steps to resolve the issue but of no use. There is no volume at all from the laptop. For a brand new laptop and first day o[censored]sing it I didn't expect the condition of laptop to that worse.

          Contacted technical support guys and after few remote diagnostics steps they told they will replace the Internal speakers. I have requested them to replace the laptop but they wouldn't. I got the issue escalated to their superiors. Their customer service sucks big time. They are full of attitude and they don't have the proper customer skills. It would have been a different scenario if the laptop was purchased abroad in USA, UK or any other country. The laptop would have been replaced on the first complaint and part of payment refunded for the inconvenience caused. I can say that from my own experience because I have stayed in UK for 3 years and own a dell laptop. The irony is that for UK customers these same guys provide support. But because it was purchased in India there is no replacement or part refund of the money.

          They treat our Indian customers as big time . Customers in India are no way regarded high. Based on my experience in India I would not recommend any Dell Laptop to any of my friends or family.
          Aug 13, 2020
          Complaint marked as Resolved 
          Respected sir / madam,
          My name is:- Ms. Neetu Narula,
          Address :- C - 7 / 137 / Sector – 8, ROHINI, New Delhi – 110085 . INDIA .
          Phone :- [protected] / [protected] Available on Sunday anytime / Send TEXT
          Email: [protected]@gmail.com
          I have a complaint with dell as when i visited at Dell Authorized service center in Delhi India on[protected] .
          no one helped me . I literally felt sorry for my mistake for buying
          Dell INSPIRON mini 10’’ ( 1018 )
          Service Tag no:- 2G7K3Q1
          Only mistake I did was I got Dell notepad from a dealer .
          i never received any Motherboard CD's or operating System CD to work with it or any assistance from Dell Helpdesk when I dialed[protected] .
          My window is not genuine, that is the message it occurred while I used to scan from Microsoft Essential Antivirus frequently .
          Dell supporters could have given me a little bit of support but they bluntly told me, they cannot help, now I have to buy the original window, which will cost me a lot as I had purchased N Series Model .
          Authorized Centre was in the Position to help me, they had everything which would have bought a smile on my face, but they refused me bluntly that they are not supposed to deal with N series purchased Customers .
          Please tell me is it the customer Services ?
          I came long the way to the service Centre, that is what you get “TEARS “
          as i have N series dell model, i was not even aware that if i have that model, and Dell treats N- Series model customer that way .
          I was literally crying with the Paethic service from dell on the road when I came out from the service center on[protected] in Lajpat Nagar -2 .
          I work with HCL tech. but i purchased dell mini 1018 because i felt dell service is much better, more reliable.
          now i am planning to have better model.
          Do you really think i will really buy dell with such horrible services .
          It breaks my heart to tell all this .
          Please look into the matter and provide help if any .
          Thanks.
          Ms. Neetu Narula
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            T
            Techgrower
            from Delhi, Delhi
            Feb 28, 2011
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            Address: Rajkot, Gujarat

            I have purchase laptop from dell india site.
            before purchase i have confirm that it is completable with windows XP operating system.
            i have chat log of this.
            Then when i purchase they told me that we will not provide you driver. and now they are not responding me.

            Please advice me.

            Thanks
            Ankit
            Hi,

            I had made payment against Order #[protected] on 19-FEB-2011 & was promised a delivery within 1 week. However, the order wasn't delivered on time. Later I was given a delivery date of 09-MAR-2011 which again was revised for 11-MAR-2011 and today again revised for 13-MAR-2011.

            Its been almost a month since this order is pending at your side. I demand CANCELLATION of this order and immediate refund to my account. Someone from support team can call me on [protected] to get the bank name & account number.

            I don't wish to take delivery of this order now. Please arrange for a REFUND immediately.

            Thanks
            Niklesh
            Friends if you believe in friendship, to bhai ek baat par dhyan dena koi bhi laptop lelena, dell kabhi mat lena.
            saale bahut kamine hain dell wale.mene bhi yahi soch kar leliya tha ki, dell ki service achhi hai.magar in kamino ki service to ye hai ke jab jab tumhara koi part kharab hota hai(jo hona hi hai dell ke saath) to naya part daal dete hain, aur tumhara kharab part thoda bahut sahhi kar ke kisi aur ke laptop mein daal denge.ye chainging ye bahut pyar se karte rehte hain aur jaise hi warranty khatam hoti hai to pichhwada dikha dete hain. dell ki maa ki...



            BHai logon if wanna know my suggestion, buy only laptops of Lenovo or HP.
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              farrari123
              from Bhusawal, Maharashtra
              Feb 25, 2011
              Resolved
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              Address: Maharashtra

              white line on the screem
              Aug 13, 2020
              Complaint marked as Resolved 

              monitor — its not working

              my desktop monitor is not working properly please check both of my monitor solve my problem .my mobile no is [protected],[protected]
              screen problem
              my dell moniter is not working, i am purchase from kollam hypertec, date(20 aug 2010), do you help me this problem solved
              Respected Sir,

              My dell moniter is not working, not even display is not showing. i Purchase it from bangalore before one year. Now suddenly the problem arise.Do you help me this problem solved
              My dell moniter is not working
              my dell monitor get off while working, kindly help me in resolving the problem
              my dell monitor is not working
              my dell monitor is black ness
              my dell monitor is working, only three month old, but its switches not working, so i cannot adjust its brightness and contrast, power always on, cannot off monitor, only way to off monitor is supply off, no button responds.
              WHEN I START MY DELL MONITOR THERE IS ABOUT 1.00 cm WIDE LINE ON THE SCREEN WHICH DISAPPEARS AFTER SOMETIME, BUT THE DISPLAY FLICKERS EVERY NOW AND THEN.NATURALLY THIS CREATES IRRITATION TO THE USER.

              Dell — Monitor not display of service code no of 24402447650

              From Health Department Zilla Parishad Solapur no monitor display of Dell Desktop computer which service code no is [protected]

              Key not working

              Hi I recently purchase the Dell Inspiron 15 3542 Laptop on oct 4th 2014. Right now the enter key was not working is only 3 months over even i used rarly

              audio speaker fault

              head phone audio ok but speaker audio dead

              charger problem

              hello, i aman, i had purchased dell vostro on 02/04/2014 from ( shanti computer ) sasaram, dist - rohtas, bihar my charger is not working so pls solve my problem my s/n - is C6KOHZ1

              certain software / search engines not working

              Hi, I am payal . Technical issue : search engine google chrome is not functioning. hence, I would request you to fix this technical Issue to the earliest. [protected]
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                B
                bhutani_sanjiv
                from Mumbai, Maharashtra
                Feb 23, 2011
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                Address: Gurgaon, Haryana

                I (S.Bhutani [protected]) purchased DELL make Inspiron model having service tag no. JFP27BS in Dec.'2010. This unit is consistingly giving trouble since beginning. In Jan.'11, unit remained under repair with DELL's authorised service centre at DLF, Gurgaon for issue of LAN connectivity. I received back the unit after repairs on 05.02.11, it worked fine for just one day and again developed same problem. Now I understand that its mother board had been replaced.

                After repeated follow up with DELL customer care cell, their service personnel visited on 21.02.11. He replaced LAN I/O panel but to no avail. In handling the unit repeatedly for repairs, the key pad had also been demaged. I have already wasted atleast 10 working days in follow up & to get it repaired from DELL's authorised service centre but the problem could not be addressed till date. DELL laptops are giving more trouble than service.

                In view of above, I had requested DELL to replace this unit on 21.02.11 but I have received no assurance from their end so far. Plz look into & help me in replacing my defective laptop.
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                  L
                  lakshya31
                  from Gurgaon, Haryana
                  Feb 23, 2011
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                  Address: Gurgaon, Haryana

                  I have recently bought a dell venue which cost me around Rs. 30,000 and i must say that the phone has a very very poor battery life. I have to charge my phone very frequently. The battery doesn't even last 3 hours even after charging the phone for 9 to 10 hours. I request to everyone who is reading this complaint NOT TO BUY DELL VENUE.
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                    R
                    rahul_shr4
                    from Mohali, Punjab
                    Feb 23, 2011
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                    Address: Haryana

                    Hello Sir,

                    I had purchased a new Dell Xps laptop worth Rs. 51630/- I paid complete amount in advance at the time of booking dated 20th December, 2010. Its service Tag No. is 8T9V7BS. First of all it was delivered very late to me took around 1 month. After receiving my whole unit i inspected and found that the laptop is not functioning well it is having defect in its internal hardware devices like motherboard. while charging it leaks current and i cannot work on it while connected to AC Adaptor because current shock is of big amount. Secondly while i was trying to install My Operating system i found that operating system CD is also not correct and after that Found that Drivers Media CD is also corrupted which was confirmed by the Dell Engineer when i visited to the authorized Dell showroom situated at Sector-20 C Chandigarh from where i have purchased my machine. Engineer after inspecting told me that machine is malfunctioning and it is not working well and also Driver Media CD and Operating System CD were also corrupted.
                    Below is the list of faults :-
                    1) Whole laptop unit hardware.
                    2) Operating System media CD corrupted.
                    3) Drivers Media CD corrupted.
                    I have contacted Dell Customer care many times but everytime i contacted they assure me that engineer will come to your place within 1 to 2 days for faulty laptop pickup and we will give you new laptop. But its now 2 months passed away but nothing is processed and i am heartly frustrated from the services provided by Dell resulted into that I will never suggest any of my known person to purchase any Dell product.
                    I have suffered a lot from this incident because i was not able to contact to my clients which resulted into loss of money and harrasment at my side. Even my whole office work is dependent upon it and i have suffered a lot in my job work.
                    I need my money back from Dell and also the compensation money for all my work suffered due to this which is equal to the two times of the actual cost of new laptop.
                    This is only due to lack of Attention towards their customers by Dell and also the testing team of Dell.

                    Thanks & Regards
                    Rahul Sharma
                    Cyber Law Consultant
                    Cyber Crime Prosecutor
                    Contact No. : [protected], [protected]
                    Email Id : [protected]@gmail.com
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Hello Sir,

                    I am totally agreed with the above case as i have seen many cases same like this against Dell Services that's why i am using HP laptop machine instead of Dell and also suggest others to think twice before shop with Dell.

                    Regards
                    Atulkumar Singh
                    [protected]
                    with my dell new xps while charging it also leaks current .. i can feel it by rubbing my finger near the touchpad. but it is leakage is very less but it may create a big damage to my hardware in future .. may be or may be not ...
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                      A
                      ammitarora
                      from Mumbai, Maharashtra
                      Feb 23, 2011
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                      Address: Hisar, Haryana

                      I had order a dell inspiration 15r laptop, my order no is[protected],but as dell was not able to delivered the same on time so i call concern sales person Mr. loard nathan to cancel my order , but he ask me not to cancel the order & for late delivery he committed me a complete cover warranty for one year & a cordless headphone, but after receiving the laptops he started denaying the same that his manager is not approving, i already contacted to customer care but they people told me that you have to talk with the sales person for this. after 2 days when i was not getting any reply from dell i loged a ticket to return my laptop as per dell policy & also called to customer care to cancel my order then againg Ms. Amita Chaudhary commited me that the commited material ie. one cordless headphones & 1 year complete cover warrenty will dispatch to me & with in 15 days yu will received the same, she asked me for mail a authorization letter that the material is for personal use i provided her thrise but even after 15 days not got the material & not getting any reply from dell

                      Pls help .............

                      this is really very painful that company like dell is giving no reply
                      to his prestigious customers.

                      Amit Arora
                      [protected]@gmail.com
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        Y
                        Y R Chaurasia
                        Feb 21, 2011
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                        Address: Gautam Buddha Nagar, Uttar Pradesh

                        I purchased a laptop from one of the dell authorised dealer in NOIDA. After one week of purchase it started giving burning smell. i loadged a complain to their call centra as the authorised Dealer washed his hands and advised to directly deal with Dell. after loadging complain dell engineer came and replaced mother bord and motor fan. But the problem did not go. Then I was advised to go to service centre. They also could not do any thing. Then I contacted Dell centre thru call centre and requested for replacement of laptop as the unit supplied was defective. They advised on telephone that unit will be deluivered within one month time. But they didnot give any status even after two weeks. Again I cantacted their call centre. every time to call there they will transfer call to 4-5 persons and you have to explain everything to all of them. Finally nothing will happen. I have been talking to them almost every alternate day , but every time sme new person will come and assure that replacement will be done within one or two weeks. They will never reply to our mail only talk on telephone. even they will not connect to their top people. Surprisingly they don not answer by mail and I have daught that Dell have any internal system to handle customer comp[lain by top people. it is always left to the call centrer junior persons who donot reply anythig else than assuring you. Really I do not know how to get back my replacement. my service tag is 631F7BS.
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                          A
                          Amitjha90
                          from Delhi, Delhi
                          Feb 20, 2011
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                          Address: East Delhi, Delhi

                          i had purchase my dell inspiron n 5030 laptop from krishna agencies patna on[protected]. my cash memo number is R02061/10-11.
                          from[protected] i am calling to dell because my laptop not work properly it select multiple file without any command , automatically shut down without any command , show error message and shut down etc . after several reminder dell replace my system but new laptop also contain same complaint . i seriously feel big mistake to purchase dell laptop .
                          so i request to consider my complaint regarding the same. please refund my money or send other model of dell laptop , i will pay extra money of other model if required . In any case i can't accept same model .

                          thanks
                          your's truely
                          Amit Kumar Jha
                          [protected]
                          [protected]
                          [protected]@gmail.com
                          dell customer care not respond properly to their customers
                          hi i ned password inspiron 5030
                          thanks
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                            vipul221
                            from Delhi, Delhi
                            Feb 17, 2011
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                            Resolved

                            Address: Delhi

                            I had broken down with my brand new laptop Inspron 14R. I talked to dell customer care Executive Named Rajeev with reference of my service Tag no- 723X7BS on[protected] at 10:30 AM. This guy wa so rude and instead of giving the solution, he was blaming me to keep my system update. according ti him I should not download the updates... I wasted my 25 minutes on this and I got the suggestion of not installing the updates. on my system. what the HELL...
                            If Dell is going to give this type of fabulous Customer support then everbody can think where it would be
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              vanaparthi.mb
                              from Bengaluru, Karnataka
                              Feb 16, 2011
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                              Resolved

                              Address: Thane, Maharashtra

                              The date they said is 8 days from order confirmation but still 17-feb(the delivery date mentioned in the order) i didnot received but still they didnot intimate regarding the delay.

                              when i called customer care they said that there is delay in the spares thats why ur product got delayed.

                              I clearly mentioned to them that i need it very urgent, when I ordered. I cancelled my tickets and i postponed my trip to my native. due to the product delay

                              Order was given through customer care and the amount paid with my credit card.

                              TIN: [protected] Dt 01/01/2007
                              CST REG NO: 800351 dated 25/11/04
                              Service Tax No: AABCD8893LST001
                              PAN NO: AABCD8893L
                              SEZ License No: F.No.8/1/2007
                              SIPCOT SEZ dated 8th Jan 2007
                              Dell India Pvt Ltd.
                              Registered Office:
                              Divyasree Greens, Ground Floor,
                              12/1, 12/2A, 13/1A, Challaghatta
                              Village,
                              Varthur Hobli, Bangalore South,
                              Karnataka.
                              Telephone:
                              [protected]Toll Free)
                              www.dell.co.in
                              Order Confirmation
                              For the attention of:
                              MR.MOHAN BABU-BAZA1BKZ
                              [protected]
                              C/O.PATNI COMPUTER SYSTEMS LTD
                              PATNI KNOWLEDGE PARK,IT1,IT2
                              ITC INDUSTRIAL AREA,B BLOCK,2N
                              D FLR,A WING,THANE,BELAPUR RD,
                              NAVI MUMBAI
                              400708
                              MRT
                              India
                              Shipping Address:
                              MR.MOHAN BABU-BAZA1BKZ
                              [protected]
                              C/O.PATNI COMPUTER SYSTEMS LTD
                              PATNI KNOWLEDGE PARK,IT1,IT2
                              ITC INDUSTRIAL AREA,B BLOCK,2N
                              D FLR,A WING,THANE,BELAPUR RD,
                              NAVI MUMBAI
                              400708
                              MRT
                              India
                              Customer No:[protected] Order Date: 24/01/2011 Dell Order No:[protected] Page 1 of 3
                              Shipping Method BY- AIR
                              Quotation No. 24643540
                              Payment Terms Prepaid
                              Delivery Type INTERNATIONAL CARRIER
                              Booking Reference:[protected]
                              Salesperson AMRIN SULTANA
                              Sales Person Tel 80000
                              Sales Person Fax 9
                              Sales Person Email [protected]@DELLTEAM.com
                              This is confirmation of your recent Dell order.
                              The Estimated Delivery Date for this order is on or before 17/02/2011
                              Order Status
                              To check on the progress of your order please go to: www.dell.co.in/status
                              You will need your customer number[protected] and Your Order Number[protected]
                              If you have given us an email address please check it regularly for up to date information about your order
                              Frequently Asked Questions
                              For answers to the most Frequently Asked Questions please go to: www.dell.co.in/faq
                              Your invoice will arrive separately 2 weeks after the delivery of your order - it will be sent by post.
                              Description Quantity Unit Price Net
                              Vostro 3400GDN System Chassis 1 33,942.01 33,942.01
                              T520912IN8-Dell(TM) Vostro(TM) 3400 Laptop 1
                              Intel® Core? i3-380M Processor (2.53GHz, 4Threads, 3M cache) 1
                              Energy star 5.0 1
                              14.0" High Definition (1366 x 768) Wide LED Anti-Glare Display 1
                              Palmrest without Finger Print Reader 1
                              Optical drive Bezel cover for DVD/RW - Aberdeen Silver 1
                              LCD Bezel with Camera 1
                              LCD Back Cover Wireless LAN - Aberdeen Silver 1
                              Label for Intel(R) Core(TM) i3 Processor 1
                              Dell(TM) Support Center 3.0 1
                              Info mod -Aberdeen Silver 1
                              Document SERI/EULA (English) 1
                              Tech Sheet for English 1
                              Shippment box for V3400 1
                              ICC factory info mod 1
                              ICC MES Info 1
                              Shipping Documentation 1
                              System Driver for Vostro 3400 1
                              3GB (1X2G+1X1G) DDR3-1066MHz SDRAM, 2 DIMM 1
                              320GB Hard Drive, 7200 RPM 1
                              8X DVD+/-RW Drive 1
                              Roxio Creator Starter Media kit 1
                              Roxio Creator Starter software(Factory Install) 1
                              Power cord (IND) 1
                              TIN: [protected] Dt 01/01/2007
                              CST REG NO: 800351 dated 25/11/04
                              Service Tax No: AABCD8893LST001
                              PAN NO: AABCD8893L
                              SEZ License No: F.No.8/1/2007
                              SIPCOT SEZ dated 8th Jan 2007
                              Dell India Pvt Ltd.
                              Registered Office:
                              Divyasree Greens, Ground Floor,
                              12/1, 12/2A, 13/1A, Challaghatta
                              Village,
                              Varthur Hobli, Bangalore South,
                              Karnataka.
                              Telephone:
                              [protected]Toll Free)
                              www.dell.co.in
                              Order Confirmation
                              For the attention of:
                              MR.MOHAN BABU-BAZA1BKZ
                              [protected]
                              C/O.PATNI COMPUTER SYSTEMS LTD
                              PATNI KNOWLEDGE PARK,IT1,IT2
                              ITC INDUSTRIAL AREA,B BLOCK,2N
                              D FLR,A WING,THANE,BELAPUR RD,
                              NAVI MUMBAI
                              400708
                              MRT
                              India
                              Shipping Address:
                              MR.MOHAN BABU-BAZA1BKZ
                              [protected]
                              C/O.PATNI COMPUTER SYSTEMS LTD
                              PATNI KNOWLEDGE PARK,IT1,IT2
                              ITC INDUSTRIAL AREA,B BLOCK,2N
                              D FLR,A WING,THANE,BELAPUR RD,
                              NAVI MUMBAI
                              400708
                              MRT
                              India
                              Customer No:[protected] Order Date: 24/01/2011 Dell Order No:[protected] Page 2 of 3
                              Shipping Method BY- AIR
                              Quotation No. 24643540
                              Payment Terms Prepaid
                              Delivery Type INTERNATIONAL CARRIER
                              Booking Reference:[protected]
                              Salesperson AMRIN SULTANA
                              Sales Person Tel 80000
                              Sales Person Fax 9
                              Sales Person Email [protected]@DELLTEAM.com
                              Description Quantity Unit Price Net
                              65W 3Pin Power Adapter 1
                              6-cell Lithium Ion Primary Battery (1 Year Warranty) 1
                              Targus Curve 16" Backpack (grey/platinum) 1
                              Vostro 3400 Intel(R) Integrated Graphics Media Accelerator HD 1
                              Dell Wireless Network Card 802.11 b/g/n 1
                              Dell Wireless Network Card 802.11 b/g/n software 1
                              Dell Wireless 365 Bluetooth Module 1
                              Internal Dell(TM) Keyboard (English) 1
                              Resource DVD of Vostro Winery 1
                              Windows(R) 7 Home Basic COA Label(INDIA) 1
                              Genuine Windows(R) 7 Label 1
                              QFE for WIN7 1
                              Genuine Windows(R) 7 Home Basic 32bit (English) 1
                              Genuine Windows(R) 7 Home Basic 32bit DVD Media (Multiple Language) 1
                              Microsoft(R) Office Starter 2010 1
                              Windows Live 1
                              Dell Webcam Central 2.0 Software 1
                              CD Kit - Dell Webcam Central 2.0 Software 1
                              Software Adobe Reader 9.0 Multi-language 1
                              Dell Backup and Recovery Manager (DBRM) for Windows 7 1
                              Trend Micro Worry-Free Business Security Services- 15 months 1
                              Media Kit for Trend Micro Worry-Free Business Security Services 1
                              ProSupport is a service that is ONLY applicable to a business entity 1
                              Visit http://support.dell.com/ProSupport or call [protected] for Tech support 1
                              1Yr ProSupport: NBD Onsite Service 1
                              Regional Support Within Asia Pacific Countries For Notebooks 1
                              Dell's Terms and Conditions apply 1
                              # Limited Warranty: Initial Year Carry-In (Labor) 1
                              # Limited Warranty: Initial Year Carry-In (POW) 1
                              ProSupport: 7x24 Technical Support & Assistance for IT Staff: 1Yr 1
                              For Info Only: 1Yr ProSupport for IT: NBD Onsite Service 1
                              ProSupport: Next Business Day Onsite Service: 1Yr 1
                              ProSupport: Parts Exchange Service:1Yr 1
                              Dell Online Backup 2GB (1 year subscription) 1
                              #MOD,SW,DTSV,OL,1.1 1
                              #MOD, SW, DTSV, OL, 2GB-free 1
                              To activate your online backup account, go to Start, Programs, Datasafe Online 1
                              For infor only: Dell Online Backup 2GB 1
                              For Info Only: Technical Support 1
                              For Info only: Future Technical Support 1
                              For Info Only: Laptop Batteries Carry 1 Year Warranty Only From Invoice Date 1
                              Laptop Batteries Carry 1 Year Warranty Only From Invoice Date 1
                              Mod Specs Info (India) 1
                              Vostro -NB Handling & Insurance Charges 1
                              INR
                              Subtotal 33,942.01
                              TIN: [protected] Dt 01/01/2007
                              CST REG NO: 800351 dated 25/11/04
                              Service Tax No: AABCD8893LST001
                              PAN NO: AABCD8893L
                              SEZ License No: F.No.8/1/2007
                              SIPCOT SEZ dated 8th Jan 2007
                              Dell India Pvt Ltd.
                              Registered Office:
                              Divyasree Greens, Ground Floor,
                              12/1, 12/2A, 13/1A, Challaghatta
                              Village,
                              Varthur Hobli, Bangalore South,
                              Karnataka.
                              Telephone:
                              [protected]Toll Free)
                              www.dell.co.in
                              Order Confirmation
                              For the attention of:
                              MR.MOHAN BABU-BAZA1BKZ
                              [protected]
                              C/O.PATNI COMPUTER SYSTEMS LTD
                              PATNI KNOWLEDGE PARK,IT1,IT2
                              ITC INDUSTRIAL AREA,B BLOCK,2N
                              D FLR,A WING,THANE,BELAPUR RD,
                              NAVI MUMBAI
                              400708
                              MRT
                              India
                              Shipping Address:
                              MR.MOHAN BABU-BAZA1BKZ
                              [protected]
                              C/O.PATNI COMPUTER SYSTEMS LTD
                              PATNI KNOWLEDGE PARK,IT1,IT2
                              ITC INDUSTRIAL AREA,B BLOCK,2N
                              D FLR,A WING,THANE,BELAPUR RD,
                              NAVI MUMBAI
                              400708
                              MRT
                              India
                              Customer No:[protected] Order Date: 24/01/2011 Dell Order No:[protected] Page 3 of 3
                              Shipping Method BY- AIR
                              Quotation No. 24643540
                              Payment Terms Prepaid
                              Delivery Type INTERNATIONAL CARRIER
                              Booking Reference:[protected]
                              Salesperson AMRIN SULTANA
                              Sales Person Tel 80000
                              Sales Person Fax 9
                              Sales Person Email [protected]@DELLTEAM.com
                              Basic Customs Duty 0.00
                              Counter Vailing Duty 3,088.67
                              CVD Education Cess 61.78
                              CVD SHE Cess 30.90
                              Customs Education Cess 0.00
                              Customs SHE Cess 0.00
                              Special Additional Duty 0.00
                              CST
                              - 4%
                              1,484.92
                              Total value: 38,608.28
                              Rupees Thirty Eight Thousand Six Hundred Eight and Twenty Eight Paise Only
                              BY AIR
                              THROUGH CC
                              Billing Address:
                              MR.MOHAN BABU-BAZA1BKZ
                              [protected]
                              C/O.PATNI COMPUTER SYSTEMS LTD
                              PATNI KNOWLEDGE PARK,IT1,IT2
                              ITC INDUSTRIAL AREA,B BLOCK,2N
                              D FLR,A WING,THANE,BELAPUR RD,
                              NAVI MUMBAI
                              400708
                              MRT
                              India
                              (1) The transaction in this document (all sales and services) is subject to Dell's Terms and Conditions available on www.dell.com/ap or on request.
                              Services are provided by Dell as described in the relevant service agreement (which may comprise order forms or "Service Descriptions" available at
                              www.dell.com/ServiceContracts, "Technical Specification Forms" or "Statements of Work ". (2) By signing a Dell Quotation and/or submitting a purchase
                              order pursuant to Dell's Quotation, you acknowledge that you have read and agree to be bound by Dell's Terms and Conditions and any referenced
                              Service Agreement (together the "Agreement") . This Agreement is the final agreement between the parties in connection with the transaction, replacing
                              any preprinted or other terms in any purchase order, invoice or other document issued by either party. (3) The Agreement may not be amended or varied
                              by any other subsequent terms or conditions imposed by you without: (a) prior written approval and signature of Dell's Segment General Manager or their
                              delegate; and (b) a specific reference to this paragraph (3). (4) These commodities, technology or software were exported in accordance with the United
                              States' Export Administration Regulations. Diversion contrary to US law is prohibited
                              Dell India Pvt Ltd.
                              M-4, SIPCOT Industrial Park
                              Sunguvarchatram Post, Sriperumbudur Taluk
                              Kancheepuram District,
                              Tamil Nadu - 602106
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Patni computer system ltd. — credit card not delivered

                              hello,
                              my citibank credit card is returned back to chennai from my previous office address as my office address has changed in between. then what should i do so that my credit card can reach to my new office address.
                              Worst worst customer care
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                                M
                                mranjithc
                                from Mumbai, Maharashtra
                                Feb 15, 2011
                                Resolved
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                                Resolved

                                Address: Tiruvallur, Tamil Nadu

                                I have applied PF form to my previous organization (Perot Systems) for 1 year back. Still i am not getting any message from PF office. Kindly take necessary action.

                                ID#: L048070
                                PF No : TN/48353/7566
                                ESI. No : 15976027
                                Bank Name: IOB
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  U
                                  udit aggarwal
                                  from Hosur, Tamil Nadu
                                  Feb 12, 2011
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  I have purchased dell streak on 28-jan-2011 with imei no-[protected] & service tag-86DHFNI,phone had many problems like...
                                  1-android processor error,
                                  2-gap between front panel & lcd,
                                  3-battery backup was very less
                                  4-problem with messenger
                                  The list go on...
                                  Finally i got my phone replaced on 8-2-2011
                                  With imei no-[protected] & service tag-7BPW1P1
                                  But now also i am facing many problems-
                                  1-hanging problem,
                                  2-while calling there is a huge problem of voice cutting
                                  3-while calling many a times the phone automatically go to headphone mode...even if headphone is not connected....
                                  4-signal problem
                                  I am using dell laptop and was highly influenced with dell,but after buying this phone i think i made a very wrong decision of buying this phone.
                                  I want my refund as soon as possible as i have replaced my phone once but now i dont want replacement i want money.... i also want to suggest dell has a good reputation in india plz continue that....
                                  Udit agarwal
                                  Banglore
                                  [protected]
                                  [protected]@yahoo.com
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  dell streak — Replacement of cell

                                  I purchased a dell streak with a one year replacement warranty, n it cretes problem, it automatically switch off n hanged , with that problem I went four time service center of dell at noida but they always said now its working properly n problem still going on , I m tottally harrassed by service , now I want to replace my mobile
                                  i purchased my dell streak in the.U.S on april- 26 -2011 and i was very happy with my phone but recently it just stopped to charge and i am not able to use my phone at all. i have complained so many times to the service centers, but they seem to pay no heed to my problem . please do the need full ... At least replace my phone Please do it urgently my mail id is [protected]@hotmail.com

                                  dell streak — replacement

                                  I have a dell streak mobile phone. Few days back it automatically hanged up and stopped working. I gave my phone for replacement, the company said it would take 20-25 days for replacement. This is the 38 day, i have yet not received my phone nor any commitment from the company. Does the company think people are fools? people do invest but if the company is acting like this then , this is a major issue of concern for the company in their future business run.

                                  Dell Streak — need urgent replace

                                  i m having a dell streak mobile phone in warranty period the charging base of the phone is damaged i m ready to pay the charges of replacement of the handset but the handset is not available in ur service points so pls arrange me a handset very urgently. plz reply me on my mail id [protected]@hotmail.com

                                  dell streak — Bluetooth not working

                                  i have prchased Dell streak mobile 6 month ago bearing IMEI [protected].i have problem with my mobile that im not able to turned on Bluetooth.i had contact near service centre but they said email to you.so plz solve my problem as soon as possible.my contact num is [protected].addr is Dss 315 sector 9 panchkula.
                                  my dell streak change screen

                                  dell laptop battery discharges quickly, FAN FULL HEATING

                                  dell laptop battery discharges quickly, FAN FULL HEATING

                                  dell powering on laptop problem

                                  I have complained on 25 Jan 2015 regarding my laptop problem. But I haven't got any information that my complain has been registred or not. My laptop is vostro 2520 express service code is [protected]

                                  laptop is unable to switch off

                                  my laptop is not woking properly.many a times it is unable to switch off and switch on. many application is also not working.
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                                    S
                                    sachinxperia
                                    from Jaipur, Rajasthan
                                    Feb 11, 2011
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                                    Address: Uttar Pradesh

                                    I PURCHASED A DELL DESKTOP ON 29 JULY 2010 WHIS HAS A ON SITE WARRENTY FOR ONE YEAR . ON 10 DEC 2010 THE SYSTEM WAS NOT DETTIG ON FOR WHICH I MADE COMPLAINT TO DELL AND THERE AFTER THE WERE SIX VISITS OF ENGENNEARS FROM DELL BUT COULD NOT OK THE SYSTEM . FINALLY ON 14 JAN 2011 DELL TEAM DECIDED TO REPLACE THE SYSTEM WITHIN 20 TO 25 DAYS BUT TILL DATE THE SYSTEM HAS NOT BEEN REPLACED AND THERE IS NO RESPONCE FROM DELL AFTER CONTINIOUS MAILS AND CALLS
                                    KINDLY HELP

                                    SACHIN JAISWAL
                                    [protected]@gmail.com
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                                      B
                                      barun kambam
                                      from Hyderabad, Telangana
                                      Feb 8, 2011
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                                      Address: Imphal East, Manipur

                                      dear sir, i have lodge a complaint related to the price of the laptop product. still i dnt get any response from your organisation. i requested you to please proceed my complaint. for the convienience in finding out my complain i am telling the details of the product...... INSPIRON 14R Laptop, 3 Gb RAM, core i3 processor, 2.40 GHz, 300 HDD, 64-bit operating syatem. Model number is N4010. Purchase on last week of January. The matter is......the owner of the shop has taken RS.40,500/- plus VAT charges of Rs.2025/- i.e in total it cost Rs.42,525/-. Related the matter i talk with him and he asked me not to put up any complain to dell company or any consumer forum. Even he rquest me not to put up complain and he confes and ageed himself as he have taken high unreasonable price he refuse to return the excess amount. as i disapointed i took rate quotation of 2-3 shops and they have in same price renge range between Rs.37,000. to Rs.38,500. All the shopkeepers told me that his price is not reasonable,also says as Included of all taxes VAT is included. they told me that there is not exact price to be sold for the said laptop but there is some limitation that the said Laptop is sold at price of about Rs.37,000. to 38,000. At that time I have only Rs.20,000/- and so in advance i asked him through phone whether he wil able to give the Laptop by paying 20,000/- in advance.According to his acceptence i paid Rs.20,000/- and the remaining due amount i piad on 3rd of feb. When i came to know as he taken unreasonable high price amount why he asked me not to complain? why he doesnt treat well when taking the rate quotation from other shop thak makes clear as he had fraud/frauted me? And why he shouted with a pride and careless that nothing can do against him by any consumer forum. Why he says the consumer forum is nothing that he can do watever he likes. pls consider the matter. reply me on barun.[protected]@gmail.com , mailcare.[protected]@gmail.com #[protected].

                                      Regards,
                                      Barun kambam.
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                                        S
                                        sipah48
                                        from Hyderabad, Telangana
                                        Feb 7, 2011
                                        Resolved
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                                        Resolved

                                        MY PF WITHDRAWAL

                                        Address: Andhra Pradesh

                                        Hi,

                                        I wish to bring to your kind notice the following few lines:

                                        I have applied withdrawal of my provident fund contributions (employer& employee) in the month of September 2010 to the Commissioner PF Organisation Bangalore. Through DELL INTERNATIONAL BANG LORE.
                                        Who has forwarded the same to PF Organisation on 19th October 2010. The same was acknowledged by the commissioner.
                                        Despite my repeated...
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