Dell India Complaints & Reviews

I bought inspiron 1564 lap of dell. From the first day itself it starts showing problems. First its A/C adapter gone. Also its card reader was also gone and both are replaced. Then my display got small dot in it. Which is also replaced. After replacing the display my lap upper cover bulged out and called the customer care many times and its been about 4 months they still don't resolve this issue....

hi,,

i purchased dell inspiron laptop on 22/4/2009 ..it had lcd problem and dvd writer problem so they replaced both on 25/1/2010.. since i had a year warranty initially. now the second lcd they have installed has got the same problem and dell is not taking responsibilty for the second lcd what they have installed it worked for 6-7 months and i complained but they want me to buy new lcd again...for Rs.12000..so plz help me...

SUB : NON REPLACEMENT OF DEFECTIVE AC ADAOPTOR SRL NO.CN-0J62H371615 – 9BU-4851-AOO- DP/N OJ62H3 OF PERSONAL LAPTOP OF DELLL STUDIO MODELL AGAINST SERVICE TAG NO.8D5Z4BS AND EXPRESS SERVICE CODE NO.[protected]

BRIEF OF THE CASE
• AC adaptor of Laptop moDell Dell Studio No. CN-0J62H371615 – 9BU-4851-AOO- DP/N OJ62H3 of L V Gireesh, S/O A L Perumal, 43 Pallivilai, Vetturnimadam (PO), Nagercoil, Distt Kanyakumari...

I had purchased one Dell Inspiron 14R N4010 Model Laptop (Batch H6BN6BS) on
[protected] from your dealer Mosad Infoways (P) Ltd., Kochi-25 under their Invoice No. B748 dated[protected].

The laptop developed troubles and failed to function totally within 15 days thereafter.
The laptop was taken to the Dealer for replacement under warranty on[protected] and was acknowledged under their Material Acceptance Receipt...

I brought dell laptop on15 dec 2010 with one year warranty. At that time I didn't know about physical damage warranty which is extendable and optional. Now I have physical damage in my laptop. I went to my dealer but he misbehaved. I did complaint on dell customer service but they have not taken any action yet. Even I am not able to get any email address of dell head center. I am in trouble. Please help me out by giving email addresses...

I Had won the Kingston pen drive 4gb from cramster service a student helping website ..

The pen drive just after 3 months stopped working.. Its not functioning and just showing usb not recognized and i have appiled all means to recover my pendrive but all in vain..

I feel cheated


Please ensure me my rights its under 5 years warranty

I either want my pendrive to work well...

Dear sirs,
I have purchase a dell laptop 18 month ago, this time this laptop is out of warranty, but now i find in laptop LCD sreen problem, i talk to the dell support team and given the issues, but they say this LCD cable problem, and they give me his service centre addresse, i approched the service centre along with my laptop, they charges me 1364/=only diagnostic , and not given any receipt for this payment.
...

SIR, Myslf Rachana Singh,a resident of Jabaplur,purchased a Laptop of Dell comany on 7th of May from SILICON SYSTEMS,NEAR KRISHNA HOTEL COMPLEX,OPP.RANI DURGAVATI MUSIUM,NAPIER TOWN JABALPUR.From the day of purchasing so many problems occured.After complaining several times the problems couldn't be resolved.As per the vendor's suggestion I talked 2 Dell Comany.The comany sent the engineer but all was in a vain.So I gave it back...

Hi,
My name is Simran Talreja. My laptop had a fairly simple problem starting with my laptop touchpad being slightly damaged, and I wanted to clear up my laptop so I saved all the important stuff on a hard-drive and wanted to have my laptop formatted.
The first engineer who came, namely, Vijay Bilare, fixed my touchpad but however managed to rip apart my wi-fi wire and also the hinge of my laptop. He begged me not to complain,...

I purchased a Studio 14 laptop (9P3Z4BS) on February 2010. After it started showing hardware issues related to motherboard two times within the 6 months of its purchase, I asked Dell for a complete system replacement on 9th August 2010. They agreed on complete system replacement, and the replacement process was handled by on Ms. Jyothishree R. She had assured me that after mailing her the necessary documents, she will collect the old laptop...

DEAR SIR,

I had purchase a laptop(Service Tag -FGQC6BS) 15THJULY2010. After using 15days it goes down and I had logged a Complained regarding replacement.(complained no[protected] on 3sept2010.I had submitted all the document and hadover the faulty laptop to dell. I got a acknoledgement no. Dell Order Acknowledgement Customer:[protected]. on 28thsept2010.from till date, I have not recieve my laptop and I tried to my sales person...

I have purchased dell inspiron through online order. Now it is in the warranty period. Due to virus attack i had to format the machine. Now when i installed the OS it is showing genuine windows problem. I have requested dell to send me the CD. The request was raised on 03-Aug-2010. After that i have contacted the company many times. But the customer care(what they call that department) every time gives the answer like i'll be getting...

Dear sir
With ref to the above subject,I bought my DELL laptop 45days back, this is the second complaint to my laptop, my laptop speakers are not working properly. Left side speaker works good but right side speaker is not working,Voice is not clear coming like blurr sound. I have already made a calls to dell customer care since 15 days, but there is no response from them,I am facing lot of problem. Is this the care have...

sir, on 4 th of october i give the complaint to dell that the laptop which i got 1 week ago a new one a dell studio 15 1558 laptop is not in proper way so send your engineer to correct this as 1) there was slight sratch on the screen and 2) the laptop outer body is not fitted properly from last 4 th october continously and they are not replyuing correctly please sir look into this matter as earliest as possible. thankyou
...

my laptop which i bought in july was having problems.it was in guarantee period ,on buying they told that for 1 year they have onsite service.but they told that they will not come untill a major damage is there.so i contacted to service centre in lajpat nagar.there srevice was so rough,they even do not bother to pick up d call.every time we have any query we need 2 go there which was very far from my place.after this one i bought i m really...

I HAVE DEPOSITED Rs 550 IN THE NAME OF DELL INDIA PVT. LTD. IN CITIBANK LKO. ON 13/09/10
FOR THE RE CERTIFICATION OF THE WARRANTY.IT WAS ASKED BY ONE OF THE EXEXCUTIVE AND HE ASSURED ME THAT AN ENGINEER WILL VISIT MY PLACE WITHIN 2 DAYS..BUT ITS MORE THAN A MONTH AND NO ONE HAS RESPONDED THOUGH I AM CALLING THEM REGULARLY.PLZ HELP ME OUT AS I NEED TO GET MY LAPTOP FIXED AS SOON AS POSSIBLE.
THE DELL EXECUTIVE NAME IS KAUSHIK...

i have deposited 550 rs in the name of dell india pvt ltd on 13/09/2010 in citi bank for the recertification of my warranty.but till now i have got no response from them though i am calling them regularly.plz help me its really urgent to get my laptop fixed earliest possible.the name of the person i had a talk with is kaushik his mobile number is...[protected] and also with vishal his number is [protected]....

Hi,

I would like to highlight the unfair trade practices and deficiencies in services by Dell India in clear violation of Indian laws of land specifically Sales of Good Act 1930. They are exploiting ignorance of customers and defrauding them. Add to the same, different Dell executives are highly indifferent and least bothered about customer’s plight inspite of the legal notice.

The relevant fact based details...

I bought a Dell Studio 14 laptop (Service Tag: 9P3Z4BS) on 17th February 2010. On May 2010, the laptop showed a problem with the LCD display. The Dell technical representative said that, the issue may be with a faulty motherboard and/or a faulty LCD. He sent a technician and replaced the motherboard first. Seeing the issue not rectified, he replaced the LCD as well. Later, on August 2010 a problem with the keyboard appeared on the laptop....

This was not expected from Dell Service center, being one of such big brands.I had given my laptop for keyboard replacement to a Dell authorized service center in Mumbai. But after few days of receiving it, it was facing problems like heating up, LCD display not working properly.
When i opened the laptop so as to clean up the fan i found that there was no fan to my surprise.They had also broken the studs of the LCD.
This was...