Claimed

Dell India Complaints & Reviews

1.3
Last updated Apr 9, 2024
Complaints 3043
Resolved
773
Unresolved
2270
Quick Links
Statistics
Share
Contacts

File a complaint to Dell India

Having problems with Dell India?

File a complaint and get it resolved by Dell India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Dell India
Customer Service Contacts

Dell India Phone Numbers

Toll free
1800 425 4026
213
161
1800 425 8045
85
83
Phone
+91 80 2506 8026
80
120

Dell India Website

Dell India Head Office Address

No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore
Kolkata
Kolkata District
West Bengal
India
560071

Dell India reviews & complaints page 133

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nishith111
from Ahmedabad, Gujarat
Report
Copy

NOT PROVIDING SERVICE

Address:Gujarat

Respected Sir,

I am using DELL laptop model Inspiron N 5010. My service tag number is 6VWL6BS. I am facing problem with battery's low backup (only about 15 mins.) and in excess heat flow from laptop. Laptop is in warranty till November 17th, 2011. Though they are not replacing my damaged parts. So please take strict legal actions as soon as possible. I am student of Computer Engineering and as a student I use laptop...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ranjan_89
from Chennai, Tamil Nadu
Report
Copy

regarding about the bad behaviour of technical support

Address:Bangalore, Karnataka

THE MANAGER
DELL INDIA PVT LTD
ivyasree Greens,Ground flr.S.No.12/1 12/2AChallaghatta Village
Karnataka
SUB-complain about miss aparna(dell xps tech support team)
sir,
it is very painful to inform you that you tech support miss aparna misbehave with me yesterday.sir i did like the way of talking she is using,yesterday i passed from a bad time,so i request you to please tell her to improve her bihaviour...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nithinlukose
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about the delivery of windows cd

Address:Wayanad, Kerala

My name is Nithin Lukose. I have purchased dell inspiron laptop 5010 on 27/05/2010. I have purchased windows 7 operating system also. But i didn't get the cd with laptop. Further I made an inquiry and customer care of dell asked me to pay RS 300 to HDFC [protected] through RTGS from my account in SBI.The reference number is H[protected] on 24 th of February. I inquired about the delivery status many times to dell customer care but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shivs84
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

laptop stolen

Address:Odisha

sir
my name is shiv shanker suryawanshi. my institute has purchased 20 laptop from your company.
and someone has stolen my laptop. i need MAC ddress n other essential details that can help me to trace my laptop. and i also request you to please try to trace out my laptop and help me in search of my laptop. my laptop details is

LOCATION: BHUBANESWAR
DATE : 02/04/2011
MPODEL :...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bensonr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stolen Laptop

Address:Madurai, Tamil Nadu

Respected Sir,
I am doing my final year M.E in Computer Science and Engineering in R.V.S College of Engineering Dindigul. Last Friday (01-April-2011), me with my friend who too studying with me went to the college to submit our final year project report and returned from the college at 3:00 PM. I reached madurai mattuthavani bus stand at 5:40 PM and got a Nagercoil bus to reach my home town. Bus is supposed to departure at around 6...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sanjeev Kumar Dutta
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unschedule Delivery & Fake Commitment

Address:East Singhbhum, Jharkhand

Myself, Sanjib Kumar, being one of the registered business partner of Dell India Pvt. Ltd. booked few desktop computers in the last month and accordingly as per deal all the payments have been done through NEFT in advance on 18.03.2011, but very sorry to that till date and time I have received only two consignments and other order status are still showing work-in-progrss.
At the same time one more issue, one of the Dell Inside India...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjitmohapatra
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD DISPLAY ; OUT OF ORDER

Address:Ganjam, Odisha

TO 02/04/2011
CUSTOMER SERVICE
DELL INDIA.


My recently purchased Dell Inspiron 1410 Laptop is having LCD problem. Kindly arrange to providr me service ASAP as our's is a Paper-less Office. Below are the details of the said Laptop.
[protected][protected][protected][protected][protected][protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
farhaanolayee
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WARRANTY ISSUE

Address:Jaipur, Rajasthan

sir below u see the pic of my lappy's ac adaptor which is not working frm the past 4 days....i have complained to dell tech support regarding this wid the complain no. 6809531 and they asked me to send the picture of the charger....i send it the same day but there was no response from their side...the next day i called again n daere was another guy who too asked me to send the picture....i send it again n till dere was no response being...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mohit_agrawal17
from Gurgaon, Haryana
Report
Copy

Complaint For Sales Person Rajiv Verma

Address:Harda, Madhya Pradesh

Sir,
I am Mohit Agrawal from harda, Invoic No. [protected], Customer No.[protected], Dell Order No.[protected], Tag No. 9N7H7BS. I want to make a complaint about Sales Person Mr. Rajeev Verma of Dell India regarding his gift offer for Diwali Season. He offered the free gift but at the delivery time he did not delivered the gift with the laptop and now he is not responding to the phone calls.
I want him to deliver the gift.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
alankarmathur
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery and missing items

Address:Alwar, Rajasthan

This is very unfortunate that i decided to buy a Dell inspiriion 15R laptop just because fast delivery and great customer satisfaction with fast assistance.
but what i got..i got nothing from there.
my laptop delivered after 1 month that is not told by dell...n after that i got wrong bag pack and 2 items are missing in my order.
I paid all money but got nothing its headache for me.now...now its about 2 months after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anilnalinam
from Punalur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

System hanging

Address:Kerala

I am Anilkumar, residing at Punalur of Kollam District in Kerala State. I have already purchased a dell laptop Inspiron 14R (4010). My Service tag is 1T6R6BS. My system is hanging due to the non working of fan. And also a complaint regarding windows error. This fact is reported through toll free number. My contact number is [protected]. My email address is [protected]@gmail.com. The complaint of my system may rectified at an early date....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SA NDY
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TO CHANGE THE BATTERY & SPEAKER OF LAPTOP.

Address:Giridih, Jharkhand

Sir,
i want to say you that my laptop which is (DELL INSPIRON N5010,MODEL NUMBER-P10F,SERVICE CODE-FWCS5BS,EXPRESS SERVICE CODE-[protected])there is some problem occure i.e the battery backup is not good &the speakers of the laptop is not perform weell or we can say the volume of the speaker is very low.

so,please solve my above requirement as soon as possible,for this i am highly oblised if you....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
F
fragrnz
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAULTY LAPTOP

Address:Bangalore, Karnataka

The Laptop which I purchased from DELL, in the month of August 2010, has been faulty. I have contacted Dell Technical support regarding the issue of System shut down & restarting. They have neither recorded the complain nor have they solved the problem. Now when my daddy who is a editor of a news paper has asked them repeatedly for a whole syatem replace ment Dell technical department& the Escallations department have been very rude...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
N
naushad97
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hike rate

Address:South 24 Parganas, West Bengal

I Mr Naushad Alam purchase A Laptop from LAPCOMP A UNIT OF GHG SOFTECH LTD E-MALL, SHOP NO. 107B FIRST FLOOR 6 C R AVENUE , KOLKATA 700072 E-MAIL ID [protected]@rediffmail.com invoice no LP/1481/10-11 PURCHASE DATE 18TH OF MARCH 2011. At the time the sales man fixed the rate of Rs 36000/ thirty six thousand of prise of laptop and give me some gift also the prise is net(include VAT 4%) when I purchase the laptop paid the amount by my credit card...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepu1345
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not switching on

Address:Hyderabad, Andhra Pradesh

Hi,
I have been using dell inspiron 1525, recently i am facing problems with my laptop.
Actually i was using this laptop in england and there my charging pin has been spoiled,then i replaced that charging pin in india,i was well able to work on my laptop for few days in india,but with in few days i was back in england.
when i have to work with my laptop, to my shocking i was unable to atleast switch on my laptop.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ASAD123
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD DISPLAY PROBLEM

I BOUGHT DELL XCD28 CELL PHONE LAST FEBRUARAY BUT NOW THE DISPLAY IS SHOWING PROBLEM LINES APPEAR WHENEVR THE CELL SOMES OUT OF STAND-BY MODE OR IT STARTS BLURRING ....THIS IS REALLY NOT EXPECTED FROM A COMPANY LIKE DELL EVEN THE CUSTOMER CARE IS NOT RECHABLE....
Helpful
Be the first one to find this review helpful
Found this helpful?
14 Comments
Report
Copy
V
Victor_JK
from Mumbai, Maharashtra
Report
Copy

NON delivery in time

Address:Chennai, Tamil Nadu

I Booked a DELL Laptop Online on 28 Feb 2011. Estimated Delivery date is 12 days from booking. Today is 16th of March , till now their website says work in progress??
Also their customer care is not bothered about this. Extremely slack people. Bitter experience buying from DELL.
Never recommend to your friends this company...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satish426
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blue screen errors

Address:East Godavari, Andhra Pradesh

i have a problem on my hard disk and sudden blue screen errors in my system . my system configuration is 3 gb ram and 320 hard disk but it's working is too slow ...And i have one more problem in my laptop that is touch pad is not working ............
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pandajrp74
from Belaguntha, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MONITOR NOT WORKING

Address:Odisha

Sir,my self working as a SDE in state owned BSNL and my present posting is at Cuttack(orissa).BSNL had procured 10G Eqpt(ZTE make) from loss running ITI company.along with that,The said company had supplied one DELL laptop in the year of 2008.within a year thae power adapter of that laptop was out of order.I had complained alot before the ITI heda(Mr.Sultan) but all in vein.and I purchased one Adapter frm the market and it start to run.Then...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shaunak
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service, Late Delivery and Fraudulent Ways.

I ordered a dell laptop way back in January, and today is the day it got delivered two whole months after I ordered it. Plus the time when dell was working on my order they ran short of parts as my configuration for the laptop had an i5 in it. They did not intimate me about the situation and kept dragging the delivery date on and on.
Then one fine day I called up dell to inquire about the delay and then they told me only then that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy