Dell India Complaints & Reviews

Dell/Vostro — Charging Problem

Hi,

We have a laptop of Dell Vostro. But now its showing problem in charging. It doesn't gets charge.

Its service tag is 919WVG1

My contact number is 91.981.591.8855

Please help me out to solve this problem.

Thanks,
Bhawna

vostro 1014 — keyboard is not working

dear,sir
my laptop keyboard is not working.modal no.vastro1014. i was purchased from care centre shop no.7 ashriwad complex pl sharma road meerut. plz sir solve out the problem as soon as possible.

from
shashank patel
meerut

dell laptop vostro 1014 — keyboard keys broken

hi i have a dell laptop ... some keyboard keys r broken.. i wnts to replace keys ..... my mob no. [protected]

Touch pad not working correctly? Is the touchpad software installed? Give it a try again.

Heat dissipation is a good thing because if the fans dont push hot air away from sensitive components then that is a problem.

Go to facebook.com/dell-india. Post a message and the dell representative Tulsi will see what she can do.

The Sorcerer
Hardware BBQ

power on but no display.
sir, i baught new lap on 3 june 2011(dell inspiron 15r n5110) from Dhaka, bangladesh.my lap is not working properly .i mean wen i turn on my power button there is no display at all .as i attempted to install N5110-A05 driver and aborted that setup by task manager then the system got hang up so i restarted my lap from then onwards as power button is swictched on, no display in screen and in harddrive there is no flashing even .so i kindly request u to solve this problem as soon as possible it is very very important for me...

MY DELL INSPIRON 1545 WILL NOT CHARGING SINCE ONE MONTH. AND WHAT,S THE DIFFERENCE BETWEEN INSPIRON 1525 AND 1545. PLZ KINDLY HELP US.........

Hi all,
i bought dell inspiron 1545, the battery is giving backup of only 30 min., the battery is facing this problem exactly after the warranty period, I even purchased their warranty extension for 1 year for 5K , and they are also not replacing the battery. this is pathetic . cheated by dell 2 times .
i called dell technical support and after 15 min. of waiting was able to talk to the person, i explained my battery problem and she was giving excuses that the battery can't be replaced after 1 year. than asked her to connect me to her manager , Mr. JASPAL. he was also not ready to listen o this issue and giving excuses that battery is not replaced after 1 year( though it is 1 month only after 1 year completion and battery life is below 30 min.). i decided to give negative referrals to all the person who i know about dell. please people who are considering to purchase laptops refrain from purchasing dell.
-vaibhav gupta
service tag no. FXLF3BS
mobile no. [protected]

100% High Quality Original 85Wh Dell GP952 0GW252 GW252 RU[protected] Battery for Dell Inspiron 1545 Laptop

Specification:
Battery Type : Li-ion
Voltage : 11.10V
Capacity: 85Wh
Cells: 9 Cells
Color: Black
Product Type : Original Battery (Brand New)
Warranty : One year warranty
Get it at
http://www.dell-laptop-battery.com/dell-inspiron-1545-laptop-battery-85wh-origin...⇄

Dell 1464 — charger not functioning

A laptop no. dell 1464-red [protected]@2.13G/2GB/250GB/512MB/DOS/C.C Jb9s4bs purchased on July 3rd 2010 at 19.36 hrs from authorized dealer Advance Computer Shoppe[protected] D-118, Fateh Nagar, New Dehli. Charger of this laptop is not functioning. Warranty of this product is going to be ceased today the July 3rd 2011. Efforts have been made to complaint on No [protected] and [protected] but it was found that timing for complaint is Monday to Friday. Please replace the charger of the laptop.

Present address - Jai Prakash Meena
Room No 9/11, IIM Lucknow (U.P)
Mob.[protected]

DELL INSPIRON 6400 — NOT WORKING PROPERLY

I AM HAVING DELL INSPIRON LAPTOP..

I HAVE PURCHSED IN 2007...AFTER 2 MONTHS DVD WRITER IS NOT WORKING PROPERLY THEN I LOST MY POWER SUPPLY..AND TODAY I AM GETTING ONLY BLUE DISPLAY BUT DELL NOT HAVING ANY ANSWER...DELLL SERVICE IS NOT SOO MUCH GOOD COMPARE TO OTHERS..

SO MY PERSONAL REQEST TO ALL NEVER PURCHSE DELL LAPTOP DESKTOP AND RELATED ALL PRODUCTS OF DELL........

RGDS,
SNEHAL PATEL

Dell Inspiron 6400 — No Support

I extended the warranty of my laptop and it is till 9 sep 2012. when they approached me for warranty extension, they said it is covered till sep so i paid the entire amount. but now they are not providing me the service saying that they provide service for 5 years only. it is a mental harassment and it has affected my work so much.

I also have the same problem. I bought my studio15 on Nov 2011. The battery life was so-so initially i[censored] r gaming on it, and after 6 months or so it was around 30min gaming and 1hr non gaming.. now after 20 months it hardly gives 20 mins browsing and prolly 5 mins gaming. I didnt call the customer care as i knew what they will tell, so didnt bother to spend time and efforts.. A totally crappy battery for a otherwise great product which matched all my expectations. Now i am considering a replacement..will probably get a 9cell one this time

EDIT: I bought on Nov 2009 and not 2011

dell inspiron n5010 — Poorest service ever

Its been nearly 20-22 days my laptop isnt working.. I called up customer service.. They don even transfer my call to the respective executive. Within 3 months the hard drive got corrupted, the CD ROM isnt working. I am highly pissed off with this kind of response. If you arent able to give service to the customer, dont claim you do so.

I would want to get my laptop replaced if it doesnt get treated now.

I purchased dell Inspiron Notebook from dell directly. After a year as the warranty got expired we had problem with charger. When contacted the company technical support the person their Mr. Sandeep Sharma told that with charger you need to purchase Battery as well as replace mother board and besides this has to purchase warranty mandatory for one year than only I’ll be able to get charger. When I asked him for local walk in customer care he told that they don’t have any in Jaipur and if you need to call technician you need to pay rs1300 per visit. When mailed only for charger only he deleted mail without reading. (As attached return read receipt with mail)
I am helpless as my laptop is not working kindly advice what action can be taken against such companies and such unprofessional people working

I purchased Dell Inspiron Model with following details.

Service Tag No. - 3KDT5BS
Date of Purchase - 19.06.2010
Place of Purchase - Vijay Sales, Mumbai, India

I had problem in my system, which is not starting, for which I need Dell service engineer at my home for rectifying the problem. For this reason, I am calling Dell Call Center in Mumbai for the past 2 days, almost 10 times I have told my service tag no to them, but nobody is coming on the phone and I had to wait almost 30 mins holding the phone hence wasting my time.This represents very poor after sales service by Dell.

Hence I request you to send your customer support executive to my home for repairing the system. He can call me on my cell as mentioned below.

Rgds,
Aniket More
[protected]

h

i agree.but guys please mention those super selfish person's and shop's name.

3:38:43 PM Customer abc
Initial Question/Comment: can i get standalone switch for dell inspiron?
3:38:49 PM System System
You are now being connected to an agent. Thank you for using Dell Chat
3:38:49 PM System System
Connected with Krishna_Thakur
3:38:58 PM Customer abc
hello krishna
3:39:29 PM Agent Krishna_Thakur
Welcome to Dell India Chat! My name is Krishna Thakur and I will be your Dell.com Chat Expert. I can be reached at [protected]@Dell.com or via phone at[protected] Ext-7375 How can I help you today?
3:39:43 PM Customer abc
can i get standalone switch for dell inspiron?
3:39:53 PM Customer abc
& whats the price?
3:40:14 PM Agent Krishna_Thakur
may i know what is that standlone switch
3:40:43 PM Customer abc
its a cover for the dell inspiron
3:41:31 PM Agent Krishna_Thakur
we mean to say exchagable cover the lid for the lapto
3:41:34 PM Agent Krishna_Thakur
laptop
3:41:38 PM Customer abc
yep
3:42:31 PM Agent Krishna_Thakur
yes it is there in inspiron
3:42:43 PM Customer abc
i have the laptop now i want a cover
3:42:56 PM Customer abc
so what do i have to pay to get one
3:43:14 PM Agent Krishna_Thakur
Thank you for contacting Dell Sales Chat. I understand your concern but we can sell only whole systems. For Spares/Technical support please contact[protected] /[protected]
3:43:40 PM Customer abc
the commercial says i can get standalone switches too

JUST NOTHING AFTER THAT! DISCONNECTED!

battery & body damage

Battery not working properly, body of laptop damaged, system slow

Dell aero touch pad not working

Dear Sir. I am using the Dell aero mobile but now touch pad not working.Kindly arrange the touch pad

keypad not working

dell laptop keypad short

Regarding - Technical Asst

When i Diagnose the system it is showing this error message Error code : 20000142 Validation : 115616 S/N : S2X1JA0C846041 So please help me to resolve this problem as early as possible Thank you

Write a letter to [protected]@dell.com. This goes to the corporate office of Dell and you should get a senior executive resolver to handle your case who would have more authority than the usual tech support in taking decisions.

thanks maverick. i will do that soon... :)