Dell India Complaints & Reviews

Dell Vostro new Laptop service tag: 4RCQBN1 (10 months old) Complaints - Poor Product Quality & Service Support from Dell India – unable to start / boot
1. I bought a Dell Inspiron laptop last year in India (Aug 2010) at Hyderabad.

2. The laptop stopped functioning (did not get start/boot) since 01 May 11, then i made several calls to tech support team but there is no response from them.

With...

Dear Sir

I bought a Dell Laptop on 12th June'2010 from Fast Track Computing Limited, Chandigarh, an authorized dealer of Dell Laptops.
Service Tag: 48629M1

I brought it to Gurgaon, where I am currently residing. I faced some problems with my laptop and took it to Dell Service Center twice last year where it was duly repaired. On Saturday, 14th May , I visited the same service center again but I was...

DEAR SIR,

I BOUGHT A DELL INSPIRON 1464 LAPTOP ON 7th JUNE 2011.IT SERVICE TAG NUMBER IS 1QNK5BS. MY COMPLAINT IS THAT ITS CHARGER IS NOT WORING AT ALL AND IT IS STILL UNDER WARRANT.
THIS IS MY REQUEST YOU TO PLEASE KINDLY LOOK INTO THIS MATTER AS SOON AS POSSIBLE.
THANKING YOU IN ANTICIPATION
ISHANT VERMA...

I don't know if it was my badluck that my laptop stopped booting or it was because i was having a Dell Studio 1558. I have been calling Dell support since past 3 days. And all they do is transfer me to n no. of people and then they disconnect the call knowing that when i would call again the same person would not pick the call. they're pretty smart. But is this Fair??? 3 days , laptop not working, so many calls to them, wasted hundreds...

since last two months i am complaining about my laptop's errors and the problems which i am facing.
but the authorities are not solving my problems!
my laptop is still in the warrenty period.
my charger is not charging my laptop and i have to borrow it from my friend everyday and have to charge it. i am am facing many problems but no one is ready to solve my problems.
Case ID: 4430123
Case No:6808782...

hello,

This is rutvik here, i am using dell INSPIRON 6400 from past 5 years and hadnt had a single problem untill recently the display of the laptop is not working. I had connected it to the projector at college to give a seminar there it didnt work, later the display was working only in LCD mode. but i switched off the laptop and again switched it on and was working fine for couple of days. After that the display is completly...

1. I purchased a Dell brand STUDIO-15 Laptop in the month of September 2009, Tag No. 22TY3BS. In Oct 2010, one day the battery of my laptop suddenly quits off. Before it stopped working completely it used to give me about 2.5 hours of backup. From the month of Oct 2010, the battery does not charge when connected to the system with the AC adapter. The system will only function with the AC adapter attached. The system will not function on...

I have online purchased my 2nd dell laptop in Nov'2010. From the starting only it's battery backup has been very poor, nearly 1hr in a 6cell lithium battery. I contacted dell & then one battery was replaced but the battery backup is still very poor which is again 1hr nearly.

I am fed up with this battery problem kindly replace a good battery this time.

the following is the information of my dell...

while selling me the there complete cover warranty they called me everyday for 2 weeks, now when laptop need to avail this service DELL is not responding to my complaints from almost 1 month,

where as the complete cover warranty given by DELL say problems will be addressed next working day,

after long holds over customer care numbers , all representatives behaves like they are very sorry for the trouble but...

i HAVE PURCHASED A DELL LAPTOP, MODEL 5010 INSPIRON ,CORE i3 PROCESSOR,,AUGEST2010
but i can not run any application, software on this laptop
i have contact my dealer but he misbehaved me
i complainte many times but no solution
DELL COMpANY DOES NOT GIVE GURANTTEE
i suggest the people they NEVER PURCHASE DELL LAPTOPS
NEVER NEVER NEVER PURCHASE DELL LAPTOPS
NEVER NEVER PURCHASE DELL LAPTOPSbr...

i bought my laptop in month of December 2010. the very next day its hard disk crashed and the system was at service center for more than two weeks. after a few days its USB ports were not working. hence motherboard was replaced. after a few months again its hard disk was having problem and it was replaced.
from december to april within 5 months i went through three replacements. i asked them to replace the system but they say that...

I paid the money for extension of warranty 20 days back till now warranty has not been extended and also i have given the compalint for replacement of bazel .I haven't received the response from the dell representative. I also send the broken pics of bazel to the representative . i have received a call last week friday they said that they will inform me by monday and also said that the warranty will be extended by monday and it will...

Respectable Sir,
I have a Dell laptop with 3 year's warranty. the model no.1014 (Dell Vospro)
and the serial no.B96TBN1.

I have some problem with my hard disk so I went to the service centre but
they denied to repair it because there is fine scratch on back body. They
said "it is body break and your warranty is invalid now."

Actually it is a miner scratch near...

Dear sir ;

I am shankar pd singh posting this complient from At+po-maudah chatur,Anchal+ps-patepur(vaishali), .We have a Dell Laptop which had brought reacentaly it had also completed the warrenty period . My laptop had a problem that its some kay bootan are not work proprly, so it is inconvinent to use .I need the onsite service to resolve this problem.pls note Laptop detail : purchase dealer name-NEW THE WINTEK'S COMPUTER.Add-sp...

Hello,

this is to draw everyones attention to the horrible buying experience of dell and bad customer service of dell.

i ordered an xps laptop on 4th of april.
i transferred money on 4th april.

dell staff named ravi paul ([protected]@dell.com) assisted me in order and told me that maximum delivery time will be 10 days. I told him that i will be leaving city soon, so make sure he takes order...

Dell laptop XPS M1210 Tag no : 9YWQN2J

This is to bring to your attention on the above laptop, the negligence and poor assistance I have had from Dell India which ended up in not enabling to use my laptop to any degree of satisfaction and bearing huge costs which evidently is due to mis-information provided to me and due to the poor co-ordination of the Dell team in India.

I am appending below the summary...

I purchased a Laptop from Dell India in April 2010 bearing service tag F8TK6H1 and after some time i observed a dot on the screen of laptop i contacted the local dealer and informed him about the same who in turn assured me that this is nothing and after six months or so battery of the laptop started giving less back up,I again contacted the dealer and informed him about back up problem of the battery of the laptop who advised me to keep...

Dear Sir,

I have bought my Lap top at Jan 2011, in these three and half months, more than Past TWO and Half months I am facing the issues with My DELL laptop like “BATTERY IS NOT WITHSTAND FOR MORE THAN 30 TO 40 MINUTES AND PEN DRIVE PORTS ARE NOT WORKING PROPERLY AND SYTEM GETTING OVERHEAT AND SYSTEM AUTOMATICALLY GETTING SWITCHED OFF AND SWITCHED ON AND SYSTEM HANGING”, etc.

I am facing these many issues,...

Respected Sir,

I am working as an ASSISTANT ENGINEER - CIVIL for TATA CONSULTING ENGINEERS LTD. I work at TPS II EXPN, NLC, Neyveli. Last Sunday (17-April-2011), I was to travel in the KSRTC VOLVO bus 2132 BNGNYV, from Bangalore to neyveli from shanti nagar bus stand. I boarded the bus, put my laptop bag and luggage bag in the luggage carrier overhead to my seat no 2. Unfortunately after 2 minute my laptop bag was found missing...

Respected sir,
I have complain about my dell laptop 15 R model 1510 that it shut down automatically after using 2-3 hours daily. It is everyday shut down and my work is pospone because when it automatically shut down and I try to turn on it but it failed to turn on so i couldnot work for longer so please help me on my email id priyank.shah.[protected]@gmail.com.
I hav also one more problem related to laptop that...