Dell India Complaints & Reviews

I purchased a Dell Inspiron 15R N5010 laptop around 1 and half month back from a dealer in Gurgaon which includes Complete Cover warranty. After using it for 15 days i found there was some manufecturing problems with laptop like internal speakers, palm rest and LCD screen. I contacted Dell India technical support via phone and explained all the issues. Support guy assured me that my laptop unit will be replaced and it will take 25-30 days....

dear sir,
i bought the dell inspiron n5010 laptop which serial number is H1SC6BS on 28-jul-2010. but few days before in my laptop there is a problem in DVD drive it is not work properly it is not play any DVD or CD so please check it as soon as.
thankyou
it is my address
50' deviahilayabai path barnagar
dis-ujjain...

Respected Sir/Madam,

I had purchased a dell studio 1555 laptop last year. The laptop received to me after 10.10.2009. and the invoice(attached) date is 29.09.2009. Now the adaptor (charger) of the laptop is not working. I had called dell regarding this but they refused to take my complaint. Reason was given by them is the warranty is expired as on 29.09.2010. But according the due date mentioned on the bill the warranty should...

DEAR SIR/MADAM,
I have ordered for INSPIRON 14R dell laptop and all further procedure have been fulfilled, my delivery date was on 29 September but today is 8th October and i have received my laptop and on asking about delay then no body is specifying any thing and just baffling me by giving fake contentment and information. Also no positive assistance has been shown by ISHA ARORA(Inside Sales Senior Account Manager) from Gurgaon neither...

I had purchased new laptop of dell co. on 13-July'10 which is creating problems so i contacted dell customer care for replacement they had taken my request on 13-Aug'10 & told me the replacement will take 45 days of time, ihad provided all documents to them required for replacement but it's altready 45 days passed no body come to me & picked my laptop not getting proper respeonse from them they only extend the dates...

I am Pranjali Bhagwat.
I have taken Dell inspiron 1440 laptop with model number 3vswkj1
Its speaker has stopped working after only 3 months.
I have tried to register complaint on your toll free number. And this I have already mentioned in my first complaint via mail.
I have already registered the complaint via mail twice.
Today is the third day of my complaint and this will be my last mail regarding my complaint.br...

After 2-3 months of buying DELL Inspiron, we got problem with display (extreme pink tint). I called up many times. Nobody came to attend. Finally, I got assistance over phone itself and followed the instructions to figure out the problem which was defected LCD and the same needed replacement. Case no.4917201.We called up N no. of times to get the part. At last, we got the info that the part has been delivered (not at our place) from overseas...

Dear Sir/Madam,

I made a purchase of Dell inspiration15 laptop in month of Sept from direct order to dell. my order was devlivered on the time so i inquire and found out that targus entry level back pack not found but targud dfd entry level backpack delivered .so i request to company pls sand targus entry level back pack.

Even i called them many time for compensation Gift but no positive outcome from there executive.br...

Dell is 100% cheater, My Ser Teg No 769VSL1 if you buy new system after if you found some manufactureing deffect .then they send replacement part for your system that is refurbis part (they said Repair & pass by our QC ) it was also diffective , after 10 to 15 days Dell Engineer chake the system & he found part recived from Dell is Deffictive & also some of part is not match with the syatem (so it was differant from new so...

Dear Sir/Madam
I purchase one Laptop battery from Dell India online.I made the payment on 6th
august 2010. I paid Rs 4200 by credit card on 6th August 2010 and when i
received the invoice along with Battery it shows the price of battery is only
Rs 1984.82. I request you to please do the needful in this matter.i am
attaching the copy of invoice for your ready reference.

Thanks and Best Regardsbr...

I have purchased Dell inspiron 1545 laptop with service tag: JKBV4BS in the month of march 2010. The laptop is still having the warranty. Now, it does not turns on.

I had given my laptop to the dealer, where i had purchased for repair. But they gave it back without any repair. Then myself tried to contact the dell customer care online. It is not responding from last week. Please do solve my problem.

Thanks...

I am constraint to write this email only just because of non-support of your technical assistants, managers and customer care in connection of above Laptop / Notebook. It is to inform you that I had purchased a Dell Laptop vide its Model INSPIRON N 4010 and Service Tag No. 3KW46BS through the Invoice No. 5970 Dated: 06.08.2010 from M/s Sciko KGGCO, 2063/39, Naiwala, Krol Bag, New Delhi-5.

It is to further inform you that since...

CASE HISTORY:
" I 'Sushant Singh Parihar' purchased my laptop (Dell Inspiron 15-R N-5010, service tag no.: 85846BS) on 16th of July 2010. But due to some manufacturing defect which was divulged after the purchase, I locked the complain for whole unit replacement (complain no. 4397714) on (next day) July 17th -2010.
("DEFECT WAS:
My battery was not charging at all but the operating interface was responding...

Dear sir, I had paid a amount of Rs7565 for the purpose of warranty extension to Mr. Satya Rai dell executive. Beneficiary Account Name : Dell India Pvt. Ltd. Account # : [protected] Bank Name : CITIBANK NA Address : Prestige Meridian II MG Road Bangalore – 560 001 Swift Code : CITIINBX MICR # :[protected] IFSC code (for RTGS) : CITI0000004 on the date of 14th of july 2010 and my UTR no. is SBINH[protected] and amount transferred in to the...

Service tag : 9CZT6BS
Order number :[protected]

I have already written a request like this before to dell, sent several emails and made 2 phone calls. I am yet to get this simple issue resolved. I am very sorry that I bought from dell.

The laptop which I bought came with Microsoft Office Starter edition. But I have not been sent the product key for it yet, so I am not able to use it. When I open it, I am...

it is stated that I have purchased a Dell studio 1558 notebook Lap Top -OCQT S541031IN8 R/O order No 0492734 Tax Invoice No. 00399929, service Tag No. DK7V4BS, express service code [protected], Model No PP39L, purchase on Invoice dated 27.01.2010 from your company.
But it is regretted to say that the Lap Top is not working satisfactorily since it is purchase either due to manufacturing defect or other defect of Lap Top. The fault...

hello..this is complaint against dell India, i had booked my studio 15 laptop last month on 18th august 2010 and company told dat within 15 working days it will be delivered , now it has passed almost 1 months still the laptops is not delivered against paying the home delivery charges in cash. also wen contact the consumer care of dell no correct information were not given abt above mentioned laptop.wen repeated contacting i came to know...

I am using DELL laptop whose battery charger needed replacement. When I contacted DELL India Pvt. Ltd. , Bangalore , I was informed by Mr. Kishore Subramany, India Consumer Support Specialist that the price of the battery charge was Rs. 1550 and had to be paid in advance. I placed an order along with advance on July 28th. I was promised delivery within 3-4 weeks. In the past three weeks my efforts to get in touch with the company was in...

i purchased from DELL EXCLUSIVE STORE,
ground floor, gedore house,
51 nehru place,
(behind satyam complex)
new delhi 11019

on 26 august 2010
this mail is the acknowledgement i received when i paid the money
i have also sent you an email on BCC which i have written to their 'manager' Mr Varun Sabharwal which will tell all details

[protected] Forwarded message...

hi
i m vikram thakur(working)....i have got a complaint in my laptop that my video and audio files get stuck while playiing................called dell atleast 30 times every time a call of 30 mts and they do nothing every time a new person handle the case and he advise to format it..................
even twice i talked to their managers they are all *******s...i dont want to use the words ...........worst every laptop is dell.......if...