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Dell India Complaints & Reviews

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Last updated Feb 26, 2024
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560071

Dell India reviews & complaints page 139

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A
abinayap
from Delhi, Delhi
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Product failure- No service

Address:South Delhi, Delhi

I purchased a Dell N5010 Inspiron 15R laptop in June, 2010 at Himayatnagar, Hyderabad. It had some problem with the hard disk as told by one of their customer care executives and dell service replaced my hard disk in July 2010. Now again my laptop is not working and the problem persists with more defects in my laptop like screen defect, etc. I have been trying to call up Dell for the last 3 weeks but there was no response....
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E
egisindia
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to activate Mcafee antivirus

Address:Raebareli, Uttar Pradesh

Dear Sir,
After completion of one month we are unable to activate our Mcafee antivirus because no response is attended at toll free nos.All toll free nos. are always busy....
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V
Vivek K Aggarwal
from Delhi, Delhi
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Poor after sales support

Address:Delhi

I purchased Dell Laptop inspiron 14R in Jul 10, order number 0631696, service tag CYW46BS. There was an accidental crack on the display on 09 Sep 10 . I spoke to customer care vide SER # [protected]. One Mr Shivam quoted apprx Rs. 18000/- for an accidental cover for 2 yr and display replacement. However subsequent quote of Rs 18875 was for 1 yr accidental cover and the display replacement was sent by him on e-mail. My reply mail asking...
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D
dheeraj 54
from Gurgaon, Haryana
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hard disk not working

Address:Punjab

since i have bought my machine its not working because of failure in hard disk n also not able to get service properly.The customercare emloyees are untrained and never pick the calls and if so then simply transfer call to some other departments which is never been connected resulting in failure of call...my comlaint no is:-[protected]. iam waiting for engineer's visits since 1st of september till date......
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V
Vijay Kumar Sinha
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Power not working

Address:Ranchi, Jharkhand

Since 12.09.2010 I am unable to Swtich on the laptop hance unable to work on it.
Other details of the laptop are as under :Dell Inspiron 1545,IC Class: B ICSE-003
Model No.: PP41L, Service Tag (S/N): C76DWJI
Express Service Code:[protected].
It was purchased in the USA. and is within warranty.
WIN 7 is loaded.
My contact NO[protected]
Address: V K Sinha,
85/C, Road No.1,Ashoknagar,br...
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B
Brij Mohan Agarwal
from Lakhimpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hardware problem

Address:Kheri, Uttar Pradesh

Dear Sir,

I have purchased a New Desktop Dell Computer (Model - Inspiron with Monitor 19" TFT) on 22.03.2010 from M/s Impulse Micro Electronic Pvt Limited , D-28, Sector H, Aliganj, Lucknow ([protected]@yahoo.com ,[protected], 4016189) vide sales invoice No. IMPL/SL/565/09-10 Rs. 29978/- with a warranty for one year till 21.03.2011.
The above desktop is not working since 12th July,2010 due to some hardware probleme...
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L
lalit bhargava
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service

Address:South West Delhi, Delhi

I did such a big mistake when I order a DELL laptop,I ordered a laptop on Aug 11,2010 and till date it is not delivered and they committed to deliver it with in 7 to 10 days and naw its an about a month.I have to follow up on my delivery status many a times but they didn't bother to call once.when ever I used to call at no [protected] Mr.Raju and at no [protected] Miss Gaytri they alway used to tell me that it going to deliver with in...
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C
Complainant32523522
from Pinjaur, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exploitation in the name of Customer Service in a Dell Service Center in India

Address:Bangalore, Karnataka

I went to the Dell service center to get my out of warranty laptop serviced. I experienced a nightmare interacting with technicians who seemed to be more than interested in making me sell my laptop rather than addressing my issues concerning the laptop. The best part was when the security personnel who has handling many customers seemed to be more interested in making me an offer for the laptop. He asked to sell the laptop for Rs 5000/- as...
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Y
yatin aggarwal
from Delhi, Delhi
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no repair within warranty also

Address:Ambala, Haryana

I bought a dell laptop 1563 worth around 34000 in feb 2010. My motherboard has been replaced twice by dell.
Then tochpad has been repalced once and powerbutton panel has also been replaced. I have faced all these replacements with in a month. Now again my touchpad is not working. I register my complaint to dell care regarding the comlete replacemt of my system on 20th august 2010. They admitted my request and gave me surity of the...
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J
jeroz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Dell laptop

Address:Vadodara, Gujarat

Respected Gentlemen,


Re: Non delivery of my Dell Order No.[protected] dated August 5, 2010 ( Laptop booked in Mumbai,
India)

Customer No.[protected]India)

Blue Dart Airway Bill No. [protected] ( Blue Dart, India)

I had booked a Dell laptop in Mumbai, India, on August 1, 2010 from CROMA STORE, Bandra, Mumbai, India. (receipt No.5331...
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M
mishra sandeep kumar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care

Address:Delhi

maim

It is to bring to your notice that i am using your laptop for last 10 month and i am facing a lot of problem in your laptop.

Dell is the most respected company in Computer industry, and i am suprise to see the services offered by your respected company .

I have been constantly trying to reach your customer care number ,but after a lot of try only , i am able to talk to customer care executive.br...
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M
maheshNagerkoti
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

out of warranty

Address:Bageshwar, Uttarakhand

sir i purchased the Dell Laptop Inspiron (cost in Indian Rupee 41000=00)N 5010 from Mars Computers Bageshwar Dist-Bageshwar.(Uttrakhand) on 3 july 2010.On 10 july 2010 the charger Adapter was not working properly.The contract no of Mars Copmputers is [protected]/[protected].I go to the Mars Computers and said the problem.The shopkeeper said that the Adopter will go to the Company and back with 7 days.I belived the Mars Computers and back after...
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S
Suchindra O. Shetty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I WANT SEND LEGAL NOTICE TO DELL

Address:Mumbai City, Maharashtra

3rd & Final Reminder

After this mail no more correspondensee

2nd Reminder

All my losses i will recover fm DELL BY ANY COST & TO ANY EXTENDED IF YOU are not solve my problem in normal practice


1st Reminder

Pls. note last TEN days my system is shut down & you have terminated onside warranty with out any prior notice

Regards
Suchindra...
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V
vjaycareer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor response from Amit Chhabra, Sales Manager, dell

Address:Chennai, Tamil Nadu

I ordered a dell inspiron studio 14 laptop on 10th aug '10. They gave me the order confirmation only on 20th aug. When i checked the order status on 21st the "estimated delivery date" was 30th aug. But they failed to deliver and never informed the status of delivery. Till today(1st sep '10) they didn't provide any reason and apologise for their delay. Currently, they changed the "estimated date of delivery"...
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A
anilkumar880
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got major problem dell laptop

Address:Andhra Pradesh

After 1 year 7 months i got major problem in my laptop.I went dell service center Hyderabad(A.P,India) .They told me we do not repairs DELL laptop and your laptop is not in warranty .I told I will pay repair charges for my laptop . They gave me a local laptop service centre address(They have printed address cards) and asked me to go there. After this I am trying to repair my leptop with local service center.

After one month...
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A
amitsial
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAULTY MACHINE AND BAD AFTER SALES SERVICE

Address:Mumbai Suburban, Maharashtra

Ref: order no.:[protected]; customer no.:[protected]; service tag: 8WQF6BS; INSPIRON 560 ST DIRECT BASE

Re: Faulty Machine, atrocious after sales service

I received the delivery of the above mentioned machine on 06.08.10

Engineer visit on 08.08.10; installed the machine

Machine stopped receiving power supply after a loud blast; Complaint registered on 10.08.10; req no.:[protected]br...
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V
vimal gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WINDOWS INSTALLATION

Address:Kota, Rajasthan

Dear Sir,
This is note that I had purchased DELL laptop Model-studio 1558 through online on 07.04.2010. But after 3 months, my notebook was not working correctly due to uneven virus. So I did format my system by My Genuine operating system –windows 7 home premium CD (first time used). System has been formatted successfully by CD but when I do install window then expending files option are not complete successfully, it remains 0%....
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T
Tanya Aditya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMC

Address:West Bengal

I have a Dell Vostro Laptop which was having some problem relating to system getting heated up.I showed at the Kolkata Dell Service Centre where I had to pay around 1400 for complete checking of the system. Post this I was told that the Fan,Cooling Pad etc have to be replaced.When asked for whether they can provide the same separately they kept insisting that I have to extend AMC which will cost me 6k+ Through a friend of mine I got the same...
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A
ashmeet agarwal
from Shimoga, Karnataka
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order of battery

Address:Uttarakhand

I ordered a laptop battery on the 14/07/10 and i still havent recieved it. i have called the company alot of times and they say it will reach in the next 5 working day and its been over a month now and i still havent got it. The person who was attending me gave me her direct line number and she never answers it. And now i just want the company to give my money back as it is not at all a satisfactory service....
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A
Anoop Kumar Jain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Court Case

I’ve just come out of court from the hearing to decide my claim for compensation against Dell Computers.

If you have read my blog, you will know that I chose to take Dell to court at the end of a long dispute regarding two Inspiron 1545 laptops I ordered pre Christmas.

My decision to take this to court was twofold:


First, to receive recognition and some compensation for the appalling...
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