Dell India Complaints & Reviews

This complaint has been made after the unresponsiveness of the Dell towards the order placed on 12-May-2010 . On 12-May-2010 an order was placed for a Dell studio XPS16 configured with a 128 gb solid state hard drive . Their scheduled delivery date was set to 24-May-2010 which has been extended to 3-june-2010 without any prior notice . This has delayed my Google Summer of Code project which was supposed to be started on 24-may-2010 till the...

My quotation number… IRIS3532479

The order was placed on 22nd April and was to be delivered on 2nd May .They failed to do so and the reason they gave was shortage of parts which is very lame. the new updated delivery date was 10th May .the change of delivery address notification was sent on 4th , however till then the laptop had not even been completely assembled. On 11th when inquired the new date given was 17th May...

I have purchased my DELL studio laptop direct from dell (service tag: C6HV3BS) on Aug'09. After purchase of my system, I have faced weird problem with my DVD-ROM. It’s got replaced three times, which I think is a manufacturing defect from DELL. Because all two DVD-ROMs can`t be faulty.

I have contacted customer care several times for same problem but I didn`t got any satisfactory answer, why my DVD-ROM is replaced for...

To
General Manager,
DELL INDIA PVT LTD.
Divyasree Greens,
Survey No.12/1,12/2A, 13/1A,
Challaghatta,Varthur Hobli,
Bangalore – 560071



From
Dr.Balakrishnan. K.V.
Scientific Officer,
Department of Chemistry,
University of Calicut,
Calicut University P.O.
Malappuram Dist.
Kerala State- 673635. INDIA. ( mobile No. [protected])br...

This is Vasumathi from India. I would like to take your advice before filing this case in consumer court.

I purchased a DELL Laptop when I was in US in July-2005 and I purchased international warranty in India in Sep-2009,I had to service my laptop when I traveled to London,Uk.

I faced so many issues with UK technical support team in terms of servicing my laptop.

At the end, UK technical support...

Hello, I am Ramprasad Dhakad I have purchase Dell Laptop and I have the problem in my laptop that it's lip and the lan port are too loose. Actually this problem is from the beginnig from the time of purchase on about 23rd June 2009 but I don't have time to talk to customer care of dell to tell them about the problem and not having the proper contact number to call them because their is no any service center. and now I'm having...

Dear sir,
i purchased studio-15 laptop in july2009, and u would be surprised to hear that its mother board got crashed in a month . Although the part was replaced at ur service center, delhi,but after facing a lot of problems.

i am so disappointed to know that one year is not yet completed & i am still facing many problems everyday

its DVD writer is NOT working now. And also its mouse stops working...

I have recently purchased a dell laptop. I was told that the Antivirus software i got (McAfee) is for 15 months duration. But now, after one month of purchase, it shows that my limited trial period for antivirus software is finished and i have only few days left for the use of the software. Please help me out....

Also this laptop has got the battery issue....the battery empties so rapidly that it takes only an hour to be totally...

sir, recently i made the payment for buying a laptop of dell by depositing the required sum of money at a citibank in the name of dell india pvt ltd.i have done the required formalities for placing the order as suggested by a dell sales person.on his advice i had sent him the scan copy of the deposit slip as proof of my payment.but still now i have not got an order number and no reply has been forwarded from dell to me.my quotation number...

whoever it may concern

(dell india)

I purchased a dell inspiron 1525 from a certified retailer R.J Computers, G-7 bajaj house, 97. nehru place New Delhi india. on the 19th of february 2009. with an onsite warranty of 18 months.

i came across a problem with my wifi minicard in the january 2010 and reffered to the dell customer support to take over it. but i was refused support on the website quoting...

I purchased Dell Inspiron 545S on 5th December 2009 in Chennai. On 10th March 2010 afternoon, it stopped working. I complained to Dell on 10th. On 13th Marhc, service engineer (from TVS, on contract with Dell) replaced with refurbished motherboard. On 14th it did not start and same problem diagnosed over phone with Dell. Since 14th March was Sunday, I complained on 15th March. The service engineer came with parts on 20th. The part was not...

i had bought dell inspiron laptop around 1 month ago.for a small problem regarding laptop i had cald customer care no.and had a talk with a guy cald parag gogia.the issue was resolved and since then i never put any complaint or contacted dell.but now after one month this person called me up and told me to check my email as it is regarding some upgradation.he told me to follow the link in mail and whatever he said.i did so,only to realise...

Transferred Rs.367.20/- towards the reservation of the ticket from banglaore to dharwad voide follwing transaction . CCA[protected]IG19297791 TRANSFER TO [protected] AVENUES INDIA PRIVATE LTD.

Please give the ticket ( ticket no ) or refund the amount back.

Regards
Sudheer
[protected]...

Hi,

I had purchased a DELL Studio 15 in February 2009. Within the first 2-3 months i started facing issues with the Laptop. SInce then i have practically changed every part of the laptop except the body. The customer service has been even more APPALLING. People on the phone give call back promises but it never happens. So many parts and so early. Once i spoke to some Supervisor and he said that after all its a machine its bound...

There is a Narinder singh (who told in locality) that he is employee
of Dell, Mohali.
who lived at 1481/Phase 3B2 Mohali. till (Feb/March) month end

He shifted above residence and did not pay Rs 400/- to the maid who
worked for him.
Maid(Savitri) is trying to get in touch with him by visiting Dell. She
has already spent huge money/effort on this. But failed to reach him.
Kindly ask...

I had heard a lot about the Laptop of the your Company. So I decided to purchase the Laptop of your Company. But I feel I made the most wrong decision of my life.

I booked the model no. S541251N8-Dell Inspiron (TM) 1564 Laptop from M/s. Vidhur & Co. Pvt. Ltd. vide R. No. 284 dt.[protected] dt.[protected]. I was informed that the Laptop would be delivered to me within 10 working days. Further I was informed that delivery...

to begin with let me introduce myself. i am a retired doctor from the Indian army, who placed an order for a laptop for my son who is doing engineering at Birla Institute of Technology. the details are as follows :-
order no - 0481748 dated 04 Jan 2010
customer No - 973855
reference No IN[protected]
Item - Dell(TM) Studio 14 laptop (S5410241N8)

despite repeated enquiries & telephone calls...

Hi,
The LCD screen on my DELL studio 15 broke and i purchased a new one over the phone , Rs 10,500 for the screen and Rs1364 for an on site technician. This happened on the 26th of January. The person from DELL who took my order promised me the part in 5 working days and also added worst case would be 7-10 working days. After a month i received a LCD screen and 5 days later a technician came home only to tell me the part sent was...

Sir/madam
I Am from Hyderabad(AndhraPradesh) Purchased a Dell Laptop from a Dell Outlet In Secenderabad The Shope person charged More price that the Actual Price & the features what is said are also not up to the mark
The price & model links are belo mentioned For the actuall Price But due to competation in market another vendors were ready to deliver me the same pice at 38000/- and some are ready fro...

This is to bring to your notice that I ( Bhartendu Mihir) had paid for Dell Inspiron 1564 Laptop; System tag: F1Q15BS; Express Service Code: [protected]; Quotation number IRSO3340983 on date 23 Feb, 2010 and I got it delivered at Chennai, India on March 1st 2010.
I would like to mention it that I have bought the Dell Inspiron Laptop for my sister residing at Chennai, India; while I am working at Jamnagar, Gujarat and I had done...