Dell India Complaints & Reviews

Complaint Directed for the attention of Regional PF Office Bangalore-

My Name is Samrat Goud Pasham and I had applied for my PF withdrawal through Dell International Services Limited at the Regional PF office in Bangalore for account number KN/BN/24960/22913.

The request for withdrawal has gone well over the prescribed 6 month SLA and furthermore the online application for checking status http://www.epfindia.com/indiaepf/loginnew.aspx...

Hi,

I had purchased a Dell Inspiron 1545 laptop in the month of May last year. The service tag no is 6K2C3BS. The booking was done by a dell representative, Namita Srivastava in Croma, Pune and I had opted for payment by Citibank credit card in 12 installments. While booking, Namita told me that the installment would be at 0% interest. Later when I received my credit card bill, I came to know that I was being charged interest...

I have purcased dell 1545 inspiron Laptop on 24/10/2009.It came with preinstalled Windows 7.

But I did not get the genuine Windows 7 CD.On asking it from the retailer shop(Vijay Sales,Mumbai) from where I bought the Laptop ,the retailer is not ready to accept that he has not given me the CD's.Tell me what should I do?
They have also not mentioned about the CD in invoice.

Then I contacted the Dell...

From
N.Sakthivel, Scientist – C, Mobile No.[protected]
Research Extension Center, Central Silk Board, Rajapalayam Road,
Inam Karisal Kulam (Post), SRIVILLIPUTTUR, Tamil Nadu – 626 125.

To
Dell India Pvt. Ltd,
M-4, SIPCOT Industrial Park,
Sunguvarchatram (Post), Sriperumbudur Taluk,
Kanchipuram (Dist.), Tamil Nadu – 602016.
Sir,
Sub: Replacement of ‘ESC’...

PLEASE FIND ENCLOSED THE EMAILS THAT I'VE SEND TO DELL CUSTOMER CARE UNTILL NOW APART FROM REGULARLY CALLING THEM ON CUSTOMER CARE NUMBERS.
PRODUCT TAG NO. IS 5X8N4BS AND
MY CASE NO. IS 2766237 REGISTERED WITH DELL CUSTOMER CARE.

PRODUCT RECEIVED ON 4/1/10 AND SERVICE PENDING EVER SINCE WITH NO UPDATE.

EMAIL CORRESPONDANCE TILL DATE...
Since i've been waiting for quite an indefinite...

I extended the warranty on the Dell laptop computer in August 2009. The money has been collected by dell and till date Dell system does not show extension of warranty. Contacting Dell to fix the laptop has become a nightmare as the technical website does not work. The telephone contact details also do not work and this is the most frustrating experience. Dell after sales service is extremely poor.They do not even give a email id wherein one...

I have Purchased a Dell laptop of XPS 1530 model. In the begining it worked properly... After the expiration of the warranty period the laptop battery has been gone and its not working... it shows there is no battery found eventhough there is a battery... if i contact the customer care means they are simply telling that your warranty period has been expired and so you have to buy a new battery only... When i asked the price of the new battery...

I have purchase a dell desktop from Swetech Computer Consultancy, Civil Lines, Allahabad on 22/10/2009 with this assurance that they will give me original vista with desktop. But when I bring the desktop at home it shows that activate your window, I make a complaint to shop keeper he suggested me contact Dell customer care center and Dell customer care center said that this model no BC944BS is supplied in free DOS state. Now I want to state...

Dear Sir/Madam,

I had purchased a laptop of your company from Meerut (Fortech Computer Systems Pvt, Ltd, 81/1 Nehru Place, Opp Jagat Cinema, Begum Bridge, Meerut) on 06 Feb 2010. The detail of the same is given below :-

Laptop Dell C2d
DELL LAPTOP 1014
JX0R8K1

After 4-5 days some problem occurred in the system, basically the windows was opening and since then the system gets re-boot...

hi i am purchasing dell studio 1555 my service tag no is 7ZGF3BS i have 34mm ExpressCard slot but i did not collect this express card when i taked i want this card please give me the details and i have another problem when i am typing my left side scorll is going another way i dont know what happens in my system please rectify me my mobile no [protected] and [protected] please call me...

Regd Speed Post


Fax - [protected]
[protected]
To
Dell India Pvt. Ltd.
Divyashree Greens, Ground Floor, # 12/1, 12/1A,13/1A,Challaghatta Village, Varthur Hobli, Airport Inner Ring Road, Bangalore – 560 071. Karnataka. INDIA
Dear Sir,
Reg: Complaint for breach of Terms & conditions in respect of purchase of
STUDIO 14...

I have placed my order for Dell Inspiron (15" Laptop) at Croma Store located in Madhapur,Hyderabad on 2nd February 2010 and provided them all the details required for the dsiaptch and informed me that the order will received in 10 working days.Payment mode is Cash.

They have provided me the Cart Number at the time of placing the order.I have asked them about the OrderId on6th Feb 2010..They said that the Banglore...

I bought a Dell Studio Laptop recently through online booking. However, I found that it gets heated up and the Internet Explorer doesn't open. I called up the consumer complaint and asked them to come over to look into the problem. The technical reps were however quite rude and did not commit anything. Instead I was asked to connect to the internet and let them remotely handle my laptop (knowing fully well that my web browser does...

Sir, I have been using Dell Inspiron 1525 since Jan 2009. I am really unhappy with the product because the silver flanks started fading in less than a year's time. Right now it looks ugly..... I would like to inform you abt the increasing dissatisfaction among dell customers about such things. I request you to take necessary action asap. Either you take necessary action or get ready to lose all your customers to smart laptop companies...

I placed an order with Dell on 05 feb 2010 , Sale representative was Mr Prashanth. I told him clearly that i want it before eve of 09 feb 2010. i told him that i am gifting this machine to my younger brother who is moving out on the eve of 09 feb. he told me that it will be done and i should made the payment.

to my shock for two days he didnt send me the confirmation mail and after 2 days when i remind him about it than he...

I ordered a Dell Studio 15 laptop on 5th January 2010 (fully charged on my credit card), on 12th January I made certain changes to the conifiguration based on an advertisement email sent by Dell for an Intel i5 based system. I was assured by the sales rep that the new order would be uploaded and shipped and that the old order would be put on hold (email confirmation in writing). I waited for the new order confirmation and finally about 7...

i had purchased dell vostro 1088 before 3 months ago...there is no problem in it but its battery backup is very poor.hardly 2 hrs that lappy can work..how can i increse my lappy,s battery backup.....plese rply soon.....thankyou.......!!!!!...

I placed the order with DELL on FEB 1 and Dell offered FREE NEXT DAY SHIPPING on the systems; 2 days later I got an email notifying the production delayed, then the next day they canceled my account with reason due to the shortage of the part and they were unable to fulfill their order; I was so mad because I bought this systems not only for me but for my other relatives; I called DELL customer service then they played the game transfering...

Sir/Madam,
I had purchased a Laptop, Dell Inspiron 1545 (C2D/3/320/win 7) with carry case S/N : G4Z64BS for Rs 36,300/- from M/s ark systems, Nehru Place, New Delhi on 26.10.2009 vide Invoice No. 4855 dated 26.10.2009. Since, 30.1.2010, its charger is not working and due to that battery back up failed and the laptop is not working. Kindly do the needful and replace the charger at the earilest. The laptop is presently being used...

Details of product:

Customer Name: Purushottam Kumar
Item: Dell Vostro 1510
Order No.[protected]
Service Tag No. FXVY2BS
Express service card: [protected].
Invoice No. 341 (TEKNIX )
Date of Invoice: 4th May 2009
Place of Delivery: B-138 2nd floor Lajpat Nagar-1 New Delhi-110024.

I had purchased a laptop bearing model no. vostro model 1510 , for which i had paid...