Dell India Complaints & Reviews

Just after a 1 year of purchase, batteries are facing some serious issues. Even it is asking me to replace my batteries. Batteries are gone in just 1 year.
If this is the quality catered by company like Dell, what could happen if we go for other brands?
I paid highest price, when compared to other brands for same configuration, & am getting such kind of worst quality products from the so called leader in PC/Laptop industry....

i am manoj phutela i m purchase a dell vostro 1015 laptop on[protected]
and in this laptop sound problem i have compliant dell and case no. is 2794768 on[protected] and DELL engineeer visit and he say I M change the speaker of laptop and i want to replace laptop but not replace part because i m purchase laptop on[protected] lumsumtime is 48 hours help me i[censored] not replace my laptop i m going on consumer court

thanks,...

Hi,

I purchased Dell Studio 14 laptop on Monday 18th Jan 2010 and received the same on Thursday 21st Jan 2010 as it was a working day I checked the laptop after coming from work. Within use of the same for 20 min I started receiving fatal error and system was not booting.

Next day in morning I reported the same to Dell Customer Service and after all there diagnosis (which took about 2 hrs) it was finally concluded...

I had purchased one Laptop model no. Inspiron 5400 from Dell India Pvt. Ltd.- though online on 18th May'2007. During this purchase I had also taken two years extended warranty for this.

Since last 15-20 days, I am having problem that 3-4 keys (like C,D,E,3) are not getting typed and when it is typing, it is typing 20-30 times at once. I had called many times the Dell toll free number. First they tried to rectify by advising...

Hello Sir/madam,

I have given an order for dell laptop in dec 22 2009, I had send the DD and the order was placed on 29 dec 2009. Due to some reasons, I had to change the delivery address. I had contacted the sales representative and discussed with him about this issue. He assured me that every thing will be fine. He said the delivery of the laptop will be in hold till I give my new address, I tried to call him 2 days later...

I HAVE PURCHASED A DELL INSPIRON 1545 LAPTOP WITH A 4GB RAM AND 250 GB HARDISK OVER EBAY (ONLINE SHOPPING SITE) FOR ABOUT Rs. 38,000/-, BUT AFTER A MONTH THE DVD DRIVE STOPPED WORKING AND THEN THE WEBCAM, I CONATCED THE DELL CUSTOMER CARE FOR THE REPLACEMENT AND THEY NOW SAY THAT THE LAPTOP IS REGISTERED IN AMERICA (US) SO I HAVE TO GO THERE FOR A REPLACEMENT. OR I HAVE TO TRANSFER THE SAME TO INDIAN AND PURCHASE A NEW WARRANTY FOR Rs. 8000/-...

I purchased a DELL Vostro 1015 as per following details:

Service Tag : 8NCTWK1
Express Service Code: [protected]
Date of Purchase : 17/12/2009
Merchant Name : COMPUTER HEART ( PHONE NO:[protected] , [protected], [protected]
Place of Purchase : Guwahati Assam
Amount paid : Rs 31,750/-

I do have the original Invoice/ Receipt. However, I purchased the
Laptop by paying cash...

I purchase a laptop 6 months before. my laptop processing speed is very very low even 3GB RAM.my hard disc is 320GB am using only 50GB.In my laptop keypad one of the key is not working properly.am going to the retailer this issue is not covered this warrenty. you pay rs.6500 this type of issue is covered.what am telling is at the time of purchase they said that one year full warranty.But now they said this type of answers.

Thanks&Regards,br...

hi ,
I have booked for a Dell laptop on 9th January 2010.When i booked the laptop they made fake promises so as to give me the colours which we want and now they couldnot provide me the colour which i want and for which they send a quote and they force me to buy a new colour which i dont want and now after all process they say my order will get delayed and canot sent it on time . what is this, is this a a MNC or a retail shop.
br...

I have placed an online order for the Dell STUDIO14 laptop on 21st of September 2009 and paid the money (Rs 47358/-) on the same date. I have also got the order confirmation e-mail on the same date. After few days I have been called by the Dell employee saying that the production of that laptop has been stopped and they can not provide me that laptop. So I have canceled my order because I didn't have any other option. After canceling...

Hi,
I have ordered new adapter for my Dell laptop on 18/dec/09 and paid the full amount
(1800/-)on same day, as per the customer care executive I supposed to get it in 3 working days, however today is 6/jan/10, I have not receives it yet. When I call the same representative and asking for my shipment details (docket number, courier vendor name) she said I don’t have that details.
I am facing lot of problems as my laptop...

Dell India.

1. Promised delivery in 7 days.
2. Took Money.
3. Stop taking calls and replying to emails.
4. No delivery even after 1 Month. No refund.
5. No response to emails - Customer service takes call, assures service, transfers calls to each other.
6. Outright lying -- i was told once the product is delivered. On another occasion, i was told it on its way, but they are not able to provide...

I purchased One No Laptop bering serial no JHT50K1,REF NO 08225,MODEL NO PP41L,INSPIRON 1545 and express service code [protected] from MAF HYPERMARKET LLC SHARJAHA BRANCH UNDER TRANSATION NO[protected] under International Warranty.

Wireless Internet Card is not working and I am not abel to access Internet from wireless access point....

i am from vizianagaram,andhra pradesh..i study in dehradun..my laptop is broken at the hinge as it fell down on the ground..laptop is working normally and there is no internal damage.only the external finish is broken and i want to change it ....what is the procedure to be followed and the exact cost..im leaving for dehradun on 15 ..so can i get back my laptop before that ? i want a reply soon....

Hi i have applied for EPF in my company DELL International services its been four months now and there is no update on it i have been calling them but i don't get any reply from them as the no one answer ,I sent mails to dellI have sent more than 50 mails to dell i get no reply from them as well I dont know what to do now .i am so fed up with the system.Its a disgrace to have such a big name braging about ethisc and no work in done...

Hi Team,

I am Amol Ghadigaonkar a Tata employee. I booked Dell laptop from Dell Store at Croma Mulund(Mumbai, Maharashtra) on 01/01/2010.
At the time of inquiery sales person of dell told me about the paisaback offer and he told that i will get min 3% and max about the laptop cost discount. But when i took the laptop he was not having the coupan and he will get it on 2nd. i went the shop two times but it was not...

Game: Need for Speed Shift - (an electronic arts game application).

Problem: Enter Key not working during game

Description: After installing this game on my Alienware m15x, i doubleclicked the shift.exe (application) and then the game preview video runs and after the language selection
screen appears where i need to select the regional language.Here i am able to cycle to different languages...

Add me to the list of Dell 1526 Laptop owners whose motherboard died 3 months after the warranty expired. And it was a gift to my neice which makes it all the more painful. From what I've read the battery MAY be the problem, but I am beginning to believe that the battery in these laptops is a poor design and is overheating and damaging (destroying) the motherboard. I would love to see Dell step up and take responsibility for the repairs...

I ordered a Dell Laptop Charger(Adapter) (part no CM 899) on November 4th this year. There i was told on phone by someone called Kartik Pathak that my payment has been confirmed( i made it through the SBI internet gateway successfully) and i will receive it by 10 days. He did not send any reference no. or any quotation or order no. He just sent a mail. After 10 days i called him as the charger had still not arrived. But i was told to wait...

I purchased a brand new Dell Laptop and within 15 days its colour started fading from the edges, even there are some black spots formed on the top cover. I wanted to complain but i did not get get time to do so. However in another few months I noticed that the LCD frame has developed a crack.

To me this was very annoying as I have been using my Laptop very delicately. I have written a complaint to Dell but they say that physical...