DEN Networks Complaints & Reviews

My aira den cable operators not selected my channels i request you please watch my selected channels and cut author channels cable operators apni man mani chla rahe he so i request help me i view my selected channels and cut author channels den tv cables operator bahut man mani chla rahe he isei me apko bol raha hu kyuki me jo channels dekh na chata hu uske hi pise de ne pade...

Sir,
I have to complain about the wrong and mischevious behaviour of staff. He used to take money every month and after subscription pack i subscribed some family packs channel but from last 10 days we won't get any channel on tv after submission of money. He is not answering the call and also after complaining he wouldn't respond to it. This behaviour is not first time before also the same behaviour shown by him. So plz listen to...

Though trai regulations allow the subscriber to select any combination of free to air/pay channels / brodcast packs within 100 channels, dennetwork agent in udupi karnataka does not acceept. When pointed out that only 25 doordarshan channels are mandatory within first 100,
They plead helpless as dennetwork system does not accept the same.
I have requested as follows: 36 +7 pay channels + 30 fta channels + 25 mandatory doordarshan...

I am a new subscriber of den broadband. I have paid the subscribed amount which is 1500 through paytm on 22 april 2019 as asked by sales executive. After one day it deactivated. When i talk about it to den employees they said its not working due payment issue.. When i said i have already paid the amount they said we will start your service after talking to sales executive. I tried to talk to customer care they said your problem will resolve...

Sir,
My cabel is not working from last 4 days. As i already recharged for the package. But after completing a lot of times no response from them.

Local cable operator of den is very slow in providing service. They don't listen to customer complain. They not picking the call. I try approx 50 + times to connect but they not picking the call.

I'm also trying to connect with den network support number and...

No display of my account in add more services tab in manage pack section.
I do not choose of channels because in my account add more services tab in manage pack section is missing / or not displayed in my list
All time in my account this message is shows any times - expiry date
How will select my channels?...

Den no: [protected]
Smart card no:[protected]
Nds serial no:[protected]
We have subscribed for free channels but we are not getting any of the free channels when we contact our operater he is didn't response to us now we have to pay 150 rs for free channels and no proper bill or receipt is given to us is given to us. Sky net cable tv, unichara is our operator...

Sir,
My cabel is not working from last 5 days. As i already recharged for the package. But after complaiting a lot of times no response from them.

Dream's cable networks (Local cable operator of den) is very slow in providing service. They don't listen to customer complain.
Please do the needfull.

Additional information-
My den card number[protected]
My address - 49/5/h/51...

Ii have cable tv connection of den cable tv network. Local service provider is kundan cable surat. Last 15 days we are not able to see subscribed tv channels though we have paid the fees in full.
My vc no is[protected]. I am staying in palanpor area of surat, gujarat.
I have sent mail to m/s den but there is no response.
We are not able to view the tv channels & m/s kundan cable, adajan surat is not responding.
br...

Den network के द्वारा मुझे उनके पैक लेने के लिए मजबूर किया गया एवं मेरे द्वारा चुने हुए चैनल नहीं दिए जा रहे है
जिससे मुझे अधिक शुल्क देना पड़ रहा है
मेरे द्वारा चुने हुए चैनल...

Sir i choose a channel pack of 99 channel with rs 210 + 18% gst but cable opreter is not activated my pack. He said u choose owr pack of 275. I[censored] choose ur pack then u choose 100plus channel.100 fta channel. And paid channel. Than my bill is 260. Plz help us. And we want 2 know try coustmar care no. To registered owr complent. Present time. Den network is removed channels slect pack. We don't choose owr feviourate channel...

My cable operator is charging extra and in a week more than 2-3 days cable not working, as per trai all channels packs includes gst already but he is overcharging for bill and added gst on total bills, when we call he not reply and services is also not good please resolve this asap otherwise we have to reach higher authoritys, as per government consumers are also have rights, if we are paying monthly why we are not geeting services.
br...

All DEN HD channels aren't working since last 15 days. I had contacted the local cable operator many times but they are unable to resolve the issue. The local cable operator is saying that the problem is from the DEN server room. Hence, I have also tried reaching DEN customer service number but no luck so far.

Here are the details of my account-
Model - Skyworth HDC 7300
CARD ID[protected]
BOUQUET Name...

My network is not working last two months and i regularly calling but he is not picking my call and also visiting his home but he was always not present at home.
What can i do so that i can use your service... This is very poor service of den network.

Cable operators name:-
Jai mata di cable link
Chira chas, bokaro, jharkhand

Regards,
Krishna singh
M no-[protected]
[protected]...

Three months earlier my home renovation was going on so i disconnected the service after renovation since 1.5 months i am asking den service provider to activate my account but he is not doing. If he is unable to do so i asked him to pay my advance so that i can go for some other service provider he is not doing that too. If this complaint is also not heard then i'll straight away move to consider court and i'll drag den to court that's it...

As per above subject mentioned please note that some channels are missing/blocked, hence payment made on reguIar month. So many times we had marked a complaint to our branch but no action had taken place as i have been a customer of DEN cable company from the past 7 years, so far the services have been impeccable, but recently i encountered some really poor customer service from last year.

I noticed that i was charged for March...

My den vc no: is[protected]. I am unable to view subscribed channels since 1st of april. The star india pack (₹49) which i had subscribed is showing unsubscribed.
Cable operator doesn't pay heed to my complaints.
I had already paid him the money for the pack but i am not able to view my subscribed channels.
Please take appropriate action and resolve my issue as soon as possible....

I am regular paid Cable charges to my local cable network, now they are saying ur not paid for 3 months i.e. Dec, Jan & Feb unfortunately I miss Jan months Receipt, Other I shown them after that they immediately update that but still they saying ur not paid jan months bill.

ITS RIDICULOUS, I strongly recommend that nobody use DEN network in our area other area I can't say any thing...

Last 2 day den cable stopped my freechannel service (basic Pack: 130 + GST)
Which directly effect freedom of choice which select by TRAI,
I will call Customer care Services next two day they can't solve it therefore they denied to take compliments.
My DEN Cable Details
Smart Card No:[protected]
Den Serial No: [protected]
NDS No: [protected]...

I am having den connection signal box. The audio and vedio signals are very bad and i have complained this to the local cable service centre. Today he has barred all the incoming calls. I am very much frustrated by his attitude. Please attend this complaint immediately. Otherwise i may be forced to move to the consumer forum seeking relief. My set box no is [protected]. Parkala. Udupi...