Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

I am srinivas reddy took home loan of 100000 from dhfl with out my notice dhfl has made insurance of 75000 per annum for 10;years already i have an insurance in lic. I complained about this at customer care many times no response and even i went to bank many times, i am filing police case against agent and bank and, i raised complaint even in irda, why is bank interested in looting public money my insurance no 00587734, mail id [protected]@gmail.com.

Hi,

We have home loan with DHFL and ours is a floating interest rate, we had interest rate of 9% in Mar 2017 and had tenure of around 40months, from then on multiple times the interest is just increasing like anything and now its 10.22% with tenure of 38 months. So in real just 2 months of tenure is reduced in 2 years.

I have seen that RBI has decreased the repo rates in the last 2 years and DHFL did not even decrease the interest rate once.

Its clearly visible that as the tenure is decreasing DHFL is increasing the interest rates and trying to keep the tenure same.

No use of the customer care, its the same response saying your's is floating interest rate and you have signed the consent.. Does this mean you can increase the interest every quarter even if there is decrease in the repo rate from RBI?

The customer care emails are just too technical to confuse the customers.

I am really scared now, will my loan be closed, with every quarter interest increasing.

I have taken loan from DHFL of Rs. 22 Lacs at ROI 8.50% in 2018 after that it the rate of interest has been increased from 8.50% p.a. to 9.72% p.a. I.e. 1.22% has been increased. The current ROI charged is very high as compared to the other NBFC’s & Banks charging. As being a salaried person the continues increase in ROI will affect & disturb my cash flow.

Though RBI cutting the base rate on continuous interval but still that benefit has not been pass by DHFL to the their customer.

As a governing body RBI should look into the matter and try to control them to cover their losses by increasing interest rate and passing the burden to customer.

Date ROI Spread
April 23, 2018 8.7
June 11, 2018 8.87 0.17
August 04, 2018 9.12 0.25
August 10, 2018 9.37 0.25
April 01, 2019 9.72 0.35
1.02

Very very poor bank. Please don't take house loan from dhfl. Initially they will give less interest and within a year they will increase like a hell (4 times got increased in within 6 moths). I didn't get any notice from dhfl like roi getting increased. This is unacceptable. They will not give proper information why they increased roi.
Please my humble advice, please don't take loan from dhfl in future. Please go for any other bank which is not financial.

I have taken a home loan last year and did not receive any loan documents yet. I have called the agent 10 times and he is least bothered. He told us lots of lies at the time of taking the home loan and did not share the reality behind the floating emi rates. Even when the rbi has not made any changes in the emi rate, my home loan interest rate is sky rocketing. Besides, rate has been increased 3 to 4 times over this 1 year and when i am asking for an explanation they simply say they do not know. What kind of reply is that???

I have taken home loan from dhfl they given one installment rest three installment is pending, since 5 month ill regularly call to customer care but no one given any response about my loan pending amount, my house has been delay due to hie bad attitude am also send a mail company ceo but we don, t get any response from his side worst experience.
My loan application number: 01846521
Disburse amount - 1551446
Receive amount -351000 on 6th dec-18
Pending amount-1200000

This is a fraud company and increase roi whenever they do fraud. They will never decrease automatically whenever rbi reduces the roi but keep on increasing the roi at there own will. Now again effective 1st april 2019 they increased 0.35% roi to make customers fools. The reason i received when i called them is, it was their internal policy which makes the increase. This is not the first time. Initially i have taken the lone for 8.75% and later it increased to 12.75% then i paid some money to get it reduced. Like this i have done it twice. Now again my roi has become 10.33% form 9% with in 1 year, where rbi has reduced 0.50% with in this year. Instead of my loan becoming 8.50% it is now 10.33% they will lend money to fraudsters and cannot able to recover them and starts exploiting the customers who are middle class like us and pays on time.
I only suggest new customers not to take money from this fraud company only to get exploited later.
I would like to know if any lawyer in this forum could help me in letting me know the process for filing a case in consumer forum.

DHFLis worst campared to other NBFCs, they have increased interest rate for loan A/c thice within span of 2years, where as RBI is linked lending rates with MCLR and low interest rate on housing loan, where as this disgusting DHFL increased my Lona interest rate to 10.57%
My total tenure of housing loan on 2016 was 240 months, but due to this worst people NBFC my loan tenure was still 258 after repayment of 36 EMIs..!!!

I took loan from dhfl which is floating rate based. Its been around two years, and in that period interest rate has been increased 4 times. Recent increase is on 01st april 2019 by 0.35%. There is no decrease in interest rates despite the fact same has been reduced by rbi. Benefit of rate reduction is not passed to customers. Every time they have a standard reply that as soon as govt will reduce interest rates, same will be reduced for you as well.

This is really harassing for customers and cheating with customers.

I am an existing customer and they are increasing RPLR rate 4 times in a year, hence by EMI tenure getting increased.We need to pay some additional amount to DHFL to decrease the interest rate. This is getting repeated every year. No other banks doing this
Last financial year already it's increased 4 times and one more time they are increasing from 1st April 2019

I will suggest to all not to take any LOAN from Dhfl. They r totaly fraud and making fool to people . there employee they do not have a knowledge and they r not believable ..never trust on Dhfl .they will charge money first .like processing fee, insurance fee, advocate fee . and then later they will se u will not get LOAN n u will loose all money which u paid.. They charge me more then 5OOOO rs from me and now not giving my money back ..do not trust them ...### company ..

Dear sir/mam,
I arvind panwar (Loan code[protected], took the loan of amount rs. 1076820 in may 2016 for 240 months. I have got pmay subsidyamount on 26 mrch 2019. On next day my tenure was shown 136 monts. But on next day it show 240 monts. How its possible.. I called to customer care, he said that your emi amount will be decrease.
What is this... Bank decided without informing or asking to the customer's concern. I want to decrease my tenure, not emi amount. Please verify this and solve this problem as soon as possible. I am very anxious about this.

Thank you

Arvind panwar
Loan code: 00042534

[protected]

Panwar. [protected]@gmail.com

I have been regularly calling dhfl regarding my emi refund. I had raised my complaint on feb 14 till now didn't received my amount. They are intentionally delaying the refund. They promised that they will refund my amount in 21days.. So please never apply any loans in dhfl. They simply loot the customers. Kindly help me

Name: kethavath krishna
Loan no: 00041297
00044002
00042995

Its over a two months and i am struggling to get the complete lod from dhfl. No help even after writing to [protected]@dhfl or [protected]@dhfl.

Every time whenever i am writing or calling the customer care for the status... They are providing the same incomplete lod or a new date of after after two weeks... Like a fresh request ignoring the original request. Not sure dhfl people are really so incompetent or they are trained to behave like this with customer just to increase dhfl earning by forcefully making people continue with them.

Looks like its a tactic dhfl is following to cheat people by forcing people to continue loan at a higher interest (More than 11%) with them by not providing the required document to transfer the loan.

My loan application number : 00663069
One of the email chain from dhfl with subject line... "ccdis02076559 qrdis02094587 ccdis02076559 qrdis02090089 ccdis02076559 : lod"

Hope there is no need to provide mobile or email address here as it is already with dhfl.

Regards,
-ajay

Hi team,

This is in regards to the refund amount that i was supposed to receive. My emi was deducted on 11th of feb and i was supposed to get that refund amount back in 21 days. It has been more than 1.5 months now and still i am getting the same response that it is in process. I tried contacting the nodal officer as well as the customer care, but i have not received any proper response yet. Dhfl has been playing with us recently and even their customer care number also has been temporarily out of service. Request you to look into this.

This is to bring to your notice that on[protected] chola ms insurance sent a claim of 5, 00, 000 rs to the dhfl account towards my father's loan account. It's been more than 40 days that neither of the dhfl home branch people i. E., dhfl kurnool branch nor customer service from dhfl are giving response. Every month it is getting burden to pay the loan emi with high rate of interest. But these dhfl people not at all responding properly to us. We asked for official confirmation regrading claim initiation from chola ms insurance so that we can close the remaining loan amount but dhfl people are not even responding to us regarding confirmation. Everytime dhfl kurnool branch people are repeating same thing by saying that 'we did not get any confirmation from dhfl head office to give the confirmation and inspite they are only saying that it does not take no longer 3 week' but don't know why its been too late'. I am getting very worse response from dhfl.
So i sincerely request you to give us the official confirmation regarding claim amount and tell us the remaining amount to pay from our side in order to close the loan.

I have a home loan with dhfl plot+Construction
i am not getting payment from last eight months while survey has been completed @01/09/2018
my loan code is -[protected]
i want my foreclosure letter to transfer my loan to another company
kindly provide me foreclosure letter, because i am in big loss if payment not recieved in next few days so kindly do needful and provide my foreclosure letter

I have a loan with dhfl with loan account 00009821. There was a demand raised by my builder lodha splendora riverview on 28 dec 2018 and the payment has still not released. Also after repeated calls and mails, they have asked me to transfer the loan amount to other bank as they are not able to release payment. Who will bear the late payment charges levied to me by the builder because of delayed payment. Dhfl has pathetic service, the reason why they are shutting down i guess

I had closed my loan in dhfl on feb 11.They had promised to refund my excess emi within 21 days.Till now they didn't refunded the amount.They simply loot the customers.Kindly don't take any loans from dhfl.when I contacted customer care they are saying we didn't got any confirmation from head office.Kindly never ever go for dhfl..

My loan code is 00041297

We had applied for a home loan through dhfl on 22nd sep 2018.
And due to their internal issues they could not provide us the loan. Due to which we had to apply a fresh application with another bank. Dhfl took a good amount as pre-processing fee and they promised a refund. We have been writing endless mails to them starting from customer care to their ceo. But no refund is given yet. Please help! Its been 6 months now.