Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

Dear concern

I have closed my loan no [protected] without any dues outstanding and transfer the loan to pnb on 17-jun-2013. But when today i found that dhfl has reported cibil, this loan status is active as of[protected] and also there is nil oustanding.

My complaint, why dhfl is not close the loan and why reporting to cibil that dhfl is reporting active status to cibil when i have closed the same 5 years back.

My name is parthrajsinh jadeja, i had applied for the home loan (Application no:[protected] against my plot for home construction in mundra with dhfl in feb 2018. I have completed all legal documents and procedure as required by company and law for the same. First cheque received of 3, 80, 000 after plinth level of building but i didn’t get my second cheque till 30 dyas. Even when my home loan cheque was not handover to me and the first instalment of rs. 6444.00 had been debited from my account on 12/09/2018 without any prior information.
I cannot understand the policy of this company, as all my legal documents and procedure are completed, my home loan is been sanctioned and. Which i think is completely unethical and unprofessional.
I would like to notify dhfl that now after all this trauma and difficulties, i do not have confidence in your company that i will get or handover my home loan cheque even after i produce collateral for the property document for the plot no 4, r. S no 103 paiki, gram panchayat no 2/4/62-4, as i had very bad experience with your staff in handling my home loan procedure.
So i would like to request that i have been through lots of difficulties and physical and emotional trauma, so kindly handover my home loan cheque of rs. 380000 as early as possible.

My disbursement is kept on hold with a reason that DHFL is facing problems and not releasing loan amounts for anyone. It's been more than 15 days I'm stuck with this and on the other hand, the builder is charging me interest for the delay in payment. It's very disappointing from DHFLs end.

First, they increased the interest rate from what was promised before taking a loan and not they are charging me pre-emi by not disbursing the complete amount. No point calling contact center as they have no power to resolve and inform you, all they say is contact your relationship/loan provider agent.

The relationship manager says to call the contact center for info. I'm stuck between these guys.

Disbursement is stopped but DHFL is very proactive to charge and deduct the Pre EMI from your bank account. It feels miserable by choosing DHFL. I'm amused how Mr. Shahrukh Khan endorses such a brand with no value to its customers. Pathetic experience till now.

@DHFL If I don't get a resolution within a couple of days I'm gonna go viral on social media.

Dear team,
I am having loan account no 00003387
With dhfl ludhiana branch i approached. But employee of ludhiana branch mr. Jaspreet has referred my case via your dsa mr. Jeevan. As i applied loan of 18 lakh but he has given me additional one cheque of 2 lakh stating that it's compulsory to take 20 lakh loan else ur loan won't be sanctioned. Firstly he kept my cheque with him for 45 days although same got issued by dhfl. Secondly he added insurance in my loan without consent which i got it removed later on.
Last but not the least i applied for pmvy yojna & signed all supportive documents for the sane but it's not done yet inspire of many remainders given to him & now he is not responding to my phone calls.
Such kind of ir responsible dsa's are spoiling brand image of dhfl organization.
You are requested to get my pmvy plan implemented on utmost priority basis. I would appreciate your prompt reply regarding same.
Regards
Gaurav rakheja
Cont [protected]

Dear respected sir/madam

This is state that i am ramesh kumar yadav is having home loan, currently running with you bearing loan account no. 6380. Since currently i am associated with indusind bank and had got opportunity to join hdfc bank. Hdfc had requested me to get the noc from you stating that i have a clear track record for my current loan running loan from your institution.

Since this is hdfc main criteria for the new joining member in their organization, i therefore request you to kindly issue me a clrearance letter or confirm on mail regarding the same matter so that i can comply to their norms and fulfill my joining formalities with hdfc bank.

I have visited several time to dhfl office located at panvel.
Panvel dhfl office employee suggest to go thane head office but i have visited thane head office also but refuse to provide noc letter.
I need faster solution on this otherwise i will lose hdfc bank opportunity.
I will be thankful and greatgul for the kind act of your.

Regards
Ramesh kumar yadav
M.[protected]

I had applied for the home loan against my flat in mumbai with dhfl in june 2018. I have completed all legal documents and procedure as required by company and law for the same. My home loan was sanctioned but i didn’t get my home loan cheque till date, which was disbursed on 10/9/2018.
Above this, now i was demanded to produce additional collateral (Simple registration) for the property document for my another flat a704, to handover the home loan cheque. Even when my home loan cheque was not handover to me and the first instalment of rs. 39, 559.00 had been debited from my account on 15/10/2018.
I cannot understand the policy of this company, as all my legal documents and procedure are completed, my home loan is been sanctioned and now there is again fresh demand for new documents to handover my home loan cheque to me. Which i think is completely unethical and unprofessional.
I would like to notify dhfl that now after all this trauma and difficulties, i do not have confidence in your company that i will get or handover my home loan cheque even after i produce collateral for the property document for the flat a704, (Which is again an expenditure of rs. 40, 000 for me) as i had very bad experience with your staff in handling my home loan procedure.
So i would like to request that i have been through lots of difficulties and physical and emotional trauma, so kindly handover my home loan cheque of rs. 30, 50, 000.00 as early as possible or cancel my application for home loan and return all my documents and my full money charged to me for the same as early as possible

My home loan application no[protected] is approved and last month dhfl deducted approximately 5400 inr as advance emi interest. Moreover this month on 10th, first emi of approximately 13000 has been taken out of my account and loan amount hasn't been credited into my account yet.
Regarding this matter i contacted your customer service executive jyoti, kept on repeating 3-4 sentences (Script), but couldn't resolve my query. I requested to speak to a supervisor, she put my call on hold for 20-25 minutes and then disconnected the call. After that i wasn't able to contact customer service due to closing time. I emailed to your customer services informing this and till now haven't received any response. Without giving any funds to the customer, how can you take installments out of my account.
Please resolve this matter asap.

Mahendra nautiyal
Email: [protected]@gmail.com
Contact : [protected]
*please contact me after 3 pm.

We shri. Madan p. Lotke & others, we applied for commercial loan on 28.08.2018 (In dhfl for commercial property at indrayani nagar, bhosari, pune. This loan proposal has been duly in principle sanctioned by dhfl on 28.08.2018 via letter of offer cum acceptance letter no-dhfl/date: 28 aug 2018. Also taken processing fee of rs. 12600/- in cash by dhfl's representative shri. Rakeh thakur (Mob no. [protected]) on 28.08.2018. But in above letter of acceptance mentioned processing fee paid rs. 5900/- only, why? Against rs. 12600/-.
Secondly, dhfl has not been disbursed loan amount of rs. 32, 21, 155/- in any kind of till date. Meanwhile, they have processed emi of rs. 55178/- on 17.09.2018 and this amount duly debited in my hdfc bank a/c. [protected], why??
We have taken this issue to shri. Kamal kishor, manager, dhfl senapati bapat road, pune branch. They assured for processing of disbursement of loan amount within 7-8 day, but till date not yet disbursed but they have issued me loan cancellation letter on 03.10.2018. Then after also i received sms from hdfc bank of ach debit mandate registered for rs. 110356/- in my a/c... For dhfl. Now, today i received welcome letter dated 31.08.2018 from dhfl pramerica life insurance against above loan a/c. 1883150 without any discussed/verbal communication with me on 16.09.2018 thru speed post ref. No-eh[protected]in

My complaint are-
1. Why emi amount have deducted from my a/c without disbursement of loan amount by dhfl?,
2. Why processing fee amount of rs. 12600/- received in cash but reflecting in letter of acceptance of dhfl?
3. How dhfl can issue loan cancellation after getting first emi of rs. 55178/- from me?
4. How dhfl can issued me insurance welcome letter against above non disbursed loan/cancelled loan?

In above bad experience with dhfl, i run under huge pressure of financial crises, mental harassment from dhfl, my above said property's earlier owner etc. And final result with financial of loss of more than rs. 1 lac without any gain.

Kindly look in matter and give customer support as well.

Madan lotke
(Loan applicant)
[protected]

Dear sir above loan application no sales deed was already submitted from last 25 days but till now original cheque not given by dhfl surat branch, amd any staff, manager was not answering anything, please consider above information on your record and do as soon as possible, from the last few days dhfl surat branch was stoped the payamnets, and bank official given reason @ RBI was issued audit so that bank can stop the disbursement that is wrong, i have already expred my payments condition to seller party, if i have not complete the payments by 20 th octo he will charge interest @2% p.m, and dhfl will not paid this interest, so please do something that can i have recived my disburse ment, this was not only my problrm no. of customer was there and disbursement was not done by dhfl, please help all us... thanking u

This is Kamalakar Singh working as Auditor, in Ministry of Defence. I have applied for home loan through your Kanpur branch. My loan appeal no 01934706 . The company has send me declined msg of my loan on 15/10/18 at 5 pm. The agent Ram Ratan Singh did not explicit the reason of refusal. All documents provided to the agent on time including a cheque of Rs. 2950. The agent is telling my documents did not reach on time then how my cheque was clear before before reaching my entire documents . Please state the genuine reason other wise I will go to court date complaining RTI and CP Gram complain...

My loan sanctioned on 11/07/2018 But till today I did not get the fund from DHFL. I have completed all the paper works and paid processing fee also.
Last week I got an email from DHFL saying that "We are glad to inform you that your Loan request has been sanctioned. We wish to inform you that, due to half yearly closure of books of accounts we are unable to disburse your loan. We will get back to you shortly"

Really I don't know what to now. I spent whatever I had on construction. Now contractor asking balance amount everyday and making big issue.

Me and my family fed up.

Name: Rinees Kp
Mob: [protected]
email: [protected]@yahoo.com

I got a loan from patiala branch. I requested to cancel my insurance policy number gc00003301obc00 and cancelation number is 3833148. Insurancr company cancel my policy on 07/09/2018 and refund the ammount of 42732.88 rs. But this ammount is not credit in my loan account [protected]. Pleasr credit this refund ammount to my loan account as soon as posible.
Narender kumar
[protected]

All the daccuments along with allotment letter of mhada with loan application form and cheque of processing fees handed over to shri zirpe executive of aurangabad branch. After laps of one moth time period he returnig our daccuments saying that dhfl system is not working. He is unnecessary harassing me please direct aurangabad barach to process my loan application to sanction loan immediately

Subhash yerawar

Dear sir,
I have taken home loan from dhfl worth 6, 92000/- with floating rate of interest rate of 11.25 % in 2012. And i am regular in paying the emi. When i have checked my loan statement in this month i come to know that they are charging me interest rate of 14.70%. And in there shahrukh khan ad they are saying the interest is 8.5% (Misleading information), and they have not even revised the interest rate when it was down.. However i had given them multiple reminder. Till date i have paid approx 8, 90000/-.
So request you to please help to settle the excess amount i have paid to dhfl. Help me to provide the closer letter along with my registry copy.
My a/c number is [protected] and number [protected]
Name :- usha kiran shukla. Sr. Citizen

I would like to inform you that i had applied for a housing loan of rs 50.00 lakhs from dhfl bank. For financing my new house, which is in satara, aurangabad.

The said loan was sanctioned by the bank vide their text message dated sept 25, 2018. However, since the sanctioned loan amount is not yet disbursed, on subsequent follow-up with officials, that told that due to technical reason loan not disbursed,

I already invested 10 lakhs in that land, my land owner, in the meantime had been following up with me every alternate day for the payment. And with out loan disbursement we are unable to make payment to the same,

Request you to please look into the matter and revert with proper resolution...

I, tushar jadav, applied for nri home loan from dhfl, nallasoparaa branch, and ha fulfilled all the required documents as per the requirement as per dhfl as on 22-july-18 and loan was approved and disbursed on your system expected disbursement was as of 30-9-18.
Apparently, today after a rigourous followup and escalations, iam in a deep trouble as the disbursement of loan is still pending and i have been debited emi dated 3-10-18 with no prior intimation.
Iam held up as no proper response from zonal heads and managers from mumbai division and nallasopara branch with no deadline for disbursement.
Kindly look into the matter urgently and helpl me get the disbursement for my loan as the delay has caused big loss for this month.

Please contact me urgently on my contact [protected] and email is [protected]@gmail.com

Sir/ madam
I amitesh pandey apply for a loan plot purchase value of plot is 26 lac i applied only 13 lac before 4 month ago i am deputy manager in sbi posted mathura my home district is varanasi my wife is up government employee teacher in basic education department dhfl sanction and processing fees my loan but still not disbursement my loan amount the plot holder ask me about money but by the diffault of dhfl i am not able to pay rest of money kindly look the matter on urgent basis other wise i have to go high court allahabad to take this matter

Thanks and regards
Amitesh pandey
[protected]

Dhfl is the company whom we cannot trust. Worst experience ever!! Applied for plot loan and they are forcing me to take life insurance, home shield insurance etc without which loan will not be approved. Literally being forced by dhfl employees. Never trust them and plan to purchase something. Sincere advise.

We can see the downfall of the dhfl stock recently - fall by 60%.. When customer is not cared.. This is what happens to companies. Good lesson!

Sir, i got a mortagage loan from your company. But not provided clear information regarding disbursing of my loan amount paid me in parts and no clarity regarding interest collected from me and retained 2 advance emi which is nearly 90thousand. My loan term is 13years. Till the end of this tenure it will become nearly 5lakhs above. But you will deduct only this original emi value. You are collecting interest unlawfully from me against the amount with you.
I take loan from you with somuch need. But you forcefully collected insurance, 2 emi s and many other charges.
So i request you that kindly consider my mental agony and make justice.

Thanking you sir/madam

Srinivasarao muni
Loan account no. 00042947

Hi,
I requested for the xerox copies of my original documents around two weeks back. I am not getting proper response from them. They are just dragging as much as they can. They are lying that they called and they are asking us to come directly. If we go and ask, they are telling we didn't ask you to come. Very poor response from dhfl sivanandha colony, coimbatore branch. Please take necessary action.