Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

Dear Sir/madiam
It's humble submission that I self Arun kaldate my lone code 3654 I have lone close 4 month before but my chola MS policy no.2156/00108579/0196/000/00 policy surrender request no.3836249 have not recived my amount in my self .please I already contact to chola MS and they replied that your amount has sent to DHFL but I haven't received same till date so please request take necessary action .
Thanking you

Hi,

I have reached out the bank for the increase of the interest rate from 8.7% to 8.9% and no one could give a proper explanation on this. When i spoke to the branch manager, he said due to operational costs, they increased the interest rate. Moreover after having a discussion, he told for you the interest rate will again increase 0.25% from today and by the end of the day, i got a message saying the interest rate is increased by 0.25%.

When i questioned the brach manger, he again increased the interest rate. What kind of a service is this? Whenever they wish the interest rate will be increased.

The worst bank i have ever come across.

Please dont opt dhfl, go with some other bank. Advise to everyone.

Serious fraud by dhfl - hi guys, i want to share something with all of you. The worst customer service experience i have ever faced in my life. I was struggling to get a home loan from centralized banks last years in 2017. But there fore i came through dhfl advertisements and promotions on tv's, newspapers etc. Every where i saw the great celebrity king khan the shahrukh promoting dhfl. But sorry to say, dhfl is the worst home loan financer in the world. Even worst customer service executives in the world. Dhfl charged amounts for property verification but never verified the property. Excutive, got some money from the builder then everything is ok from dhfl side. They disbursed loan amount to builder without permission. I tried contacting the executives over chat forum, where the executive promised to call within 24 hours, but unfortunately none of them turned up. Again i tried asking them and again they promised to call back and yet again failed to call. And still i haven't got a call from dhfl. I don't know why govt of india is allowing these kind of cheater in the indian market. They charged 42000/- towards insurance. When i told them that i do not need any insurance product with my home loan they said the loan will not be disversed if you do not take the insurance. It's a sheer blackmailing and cheating. There is no one to control these frauds. Rbi should take strict action against these jholchap companies and cancel their licences. After 6 month i paid complete home loan then collect noc and original documents from the branch. My experience is unforgettable with #dhfl

Thanks
Chandan
[protected]

It's been more than 6 months i have not been intimated about the status of pmay.
Whenever i follow up with dhfl customer care centers, they r helpless / hopeless to help me with anything i ask for.
They tell me to visit my home branch.
It's quite difficult to visit home branch during week days.
It shows dhfl customer care is so weak.
And it takes whole day just sitting and waiting for one's turn to get query solved at the home branch.
It's pathetic. They should really work on the customer satisfaction in a true manner.
My pmay acknowledgement no is srdis01087451.
Please take genuine step to solve my query.

Regards,

Vishal suresh nikam
Mobile no.[protected]

It's been more than 3 months and i have not yet been intimated about the status of the same.
Customer care executives seem to be ignorant and tell me to visit my home branch.
It's not possible to visit branch more often during weekdays when u have customer care service centeres for online services.
Honestly speaking, dhfl online services are so weak.
Please improve on the same and work on the satisfaction of customers in a true manner.
My acknowledge for pmay is srdis01087451

Regards,

Vishal suresh nikam
Mobile no.[protected]

Sir,

I have a loan amount 7900000 ₹ . After 2 years I have sold my home and transfer the loan but but they took the one emi extra with loan amount and same time deducted the one emi from the second party, they told me that extra amount will be return to me.

But till now they are not attending me and not refund the amount.

Please help me sir.

Sanjay kumar
Loan code. 00041530
File no. 41851
Lucknow hazrat ganj brach

Loan application no. 01800429
Dhfl vasai west

Applicant: arati shantaram gurav

Dear sir,

Myself had applied for housing loan with your branch in vasai west. Your agent have collected all required documents and processing fee from us and was suppose to hand over disbursement cheque to seller by end mar-2018. But due to some reason cheque was not handed over. Later he kept giving different dates to hand over the cheque, but all dates were in vain. Also he started giving different reasons for not handing over the cheque. Now he is not responding at all. Then we went to your bank branch to know the status but no one in your bank ensure us that cheque is ready or will be handed over on which date.

Request to please look in the matter seriously and revert back asap.

I have taken loan against property[ commercial property ] from dhfl in april 2017. I have been paying my emi regularly.in april 2018 due to personal reason my emi got bounced. Dhfl recovery department without giving any notice or email, sent a agent on 11th may 2018 to my residence [ though loan not taken against my house ] in afternoon 2pm and he threatened my old parents who were alone as it was afternoon and i was at my factory. He shouted...

I have applied for home loan in dhfl coimbatore. They verified technical and later legal. Everything tooks nearly 3 months.. And again finally they told technically it fails due to encroachment. But they could have identified it in the first technical verification itself. They wasted our time money everything. We are under high pressure. Our family suffered a lot of pressure. They are responsible for that. Is there anyway to file against dhfl regarding this for stress they have given to the customers who seek loan help.

Hi myself venkatesh

My father is salaried employee and took a loan from dhfl around 35lakhs, dhfl played a smart role because of my dad age they included my name in loan as a insurer for loan even i am not making enough to repay minimum instalments. I do not any other choice due to our financial crisis i signed the insurance without proper knowledge.

Recently my father passed away and we are struggling to repay the loan instalments we explain the situation to dhfl to reduce the emi as insurance is on my name. But they were very rude and they are threatening with house seize notices. I don;t know whom to seek for help thinking of suicide but cant leave my mother all alone.

Any help or advice will be really appreciated and must take action against dhfl from consumer court please.

Many thanks

Dear Sir
Request you to please Cancellation of Insurance
Certificate No -GC00003300ZWM00 with emediate efect due to your sales
Exe Mr Ashutosh ([protected] ) sale me a loan ( Loan No 1788616 )
totaly fraud method. your sales Exe says me only one insurance
residential prioperty insurance underwritten by DHFL Premiun amount is
Rs 25016 is manadatory. but as received offer letter he given me all 5
polices with wrong method.he is take my email [protected]@gmail.com
.but not mention this in any where.he his says me deduct amount from
your loan only Rs 25016, but as received the Finacle chq no 45083540
amount 1200000, deduct my 231000 amount and he is also take amount Rs
80000 by cash as a processing fees . so my humble request to you
please cancell all four polices except insurance residential prioperty
insurance underwritten by DHFL Premiun amount is Rs 25016. if it is
not possible please send me F&F amount due to iam unable to continue
this type loan till date deduct my total amount[protected]
Polices Amount & 80000 Processing Fees ) so please understand my
problem & cancell all four polices with emmediate efect .all documents
attached in this mail.

waiting your positive responce

Reg
Indrapal Singh Tomar
Gwalior M P
Mob [protected]
Loan No 1788616

My name is laxmanbhai parmar. I am a central railway employee.
I want to topup my homeloan for rs.2 lakhs. So i have contacted to your baroda branch since 28th april 2018.
But still my loan is not processed.
I have submitted all the documents duly signed by me and my wife. For loan status eveytime i have to contact your agent mr. Roshan then he is telling me that wait for 2 days, wait for 2 days.

But loan is not processed.

Today he is asking for lumpsum rs.1500.00 for loan processing charges. But he is not giving byfurcation for the same.

Please look in to this matter. My current home loan is with dhfl.

Thanks & regards,

Laxmanbhai parmar
[protected]

Dhfl employee not returning my original documents (Sale deed & construction agreement).
Since iam not agree on the loan & the interest given my dhfl-home loan. So i allready send the e-mail & submitted the letter for returning my document
To below :
Mr. Dheena
Branch: kilpauk, chennai
Email. Id is (Dheena. [protected]@dhflsales.com)

Email & letter was submitted on[protected], so for they didnot return my document.

An amount of emi on top up loan for rs. 923 deducted from my cbi a/c no. [protected] on dated 11/08/2017 th. Ch. No. 037450. While i have not avail the loan. Amount deducted on 11/08/17.
I contacted your nearest branch (Chhoti baradari, near pimps hospital, jalandhar, but there is no response.

My old loan id no. 00001553

Reverse if possible in a/c

I understand the behave from your company. I have to address you as follows...
My loan amount to rs 8, 12, 521/- from your finance corporation vide loan code no. 00001087, out of which i have already paid 5, 80, 000/- (Approx) to your end.
And i am ready to make pyment of rs 6, 00, 000 /- as full and final payment of loan be as settlement with you.
Be it mentioned that i am a single mother and i have a 8 years old daughter. And i have no source of income of my own. If my such settlement regarding payment of said amount be not accepted from your end in that event i

And my only daughter would face the starvation becoming homeless. I need to be settled this things. But dhfl not responding properly. Plz help me out with that. Regards mousumi das.

Dear DHFL Team,

I would like to bring to your notice that I have applied loan of rupee 6 Lacs in DHFL Branch Madan Mohan Malaviya Marg Lucknow. My application no is[protected].
I have given all the relevant documents, which is asked, to me by DHFL. And after multiple follow-ups I got a sanctioned letter[protected]Attached) of rupee 654735 against applied Loan rupees 600000.
No one Informed me about Insurance part of rupee 54735 prior that also 2950 rs deducted from my account as a processing charge by DHFL. Now no body is giving a response of the status of Sanctioned Loan.
This is to inform you that your customer service is very very poor and pathetic. Your representative is not aware of rules and guidelines or mis guiding the customer’s which is very disheartening.
As per your representative they are not able to disburse me a loan due to some reason after that when I asked to return the all documents & Cheque they are saying to me to give in writing that now I don’t want to take a loan?????
I have mentally as well physically and financially tortured by DHFL as I have visited to many times……. DHFL Sucks these people are not worthy they always try to fool customers.
Now I want to cancel my Loan request & don’t want to take a loan from DHFL.
This is to request you to return my all documents & cheque in next 10 days otherwise I have to go for consumer court.

Dear sir/ medam

I had a housing loan in DHFL on 18.05.2015 loan no is .1201 amount was10, 32, 447 and then my loan take overd to indian bank on 17.03.2018 balance amount was 10, 11, 000 we closed DHFL loan with Indian bank DD amount of 10, 11, 000.
Still they didn't gave original documents which we were submitted at time of MODD. they saying that 14 pages or missing in original sale deed documents
And they are not responding further questions please kindly help me
Thanking you

I took loan from dhfl sector-22 a chandigarh. My loan no. Is 4335. Dhfl not follow rbi rules. My starting interest rate in jan.2014 is 10.5 % & 2016, 17, 18 change by dhfl 12.70 %. It is a very sad.
Kisi tarah dhfl ka loan jamin girvi rukh ke chukay aur jub apne document original registry lene gaya to mujhse paisa liya gaya rs. 2360. Sector -22 a chandigarh branch.
I m sending this complaint to [protected]@dhfl.com but no response.
Kindly return my extra & wrong charges money from dhfl.

We took home loan from dhfl for 10.75% rate of interest in 2008. That time we were told that it will be fixed for first 3 years and later will be converted into floating. However, it never changed and they haven't communicated anything afterwards. When i wrote an email to the customer care, they confirmed that it can be changed from 10.75% to 8.85% and asked to pay rs.3, 255 as conversion charge.

As suggested, we paid the same on 12th april, 2018 through a check and they confirmed that it can be changed effective from may emi. On 30th april, 2018 again they sent an email stating that it can't be changed as it's a fixed roi.

I strongly suspect their books of records and systems as we never signed on any document to change that from floating to fixed. Kindly advise to take this further.

Loan account number: 01737041

We requested home loan. They processed and finally they revised the interest from 8.5 to 12 percent. So we requested cancellation on 31st march 2018. But still they didn't cancelled. Dhfl bank tried to collect pre emi using our check we stopped payment and also they initiated ecs using that they tried collect emi from our account. Currently we don't have enough amount in our account. So the attempt failed.
Still they are not responding about loan cancellation. We sent lot of request to them. Can you please help us to getting out from this.

Thanks & regards
Aravind kumar ([protected])