Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

My name is ankit mittal. My application no. Is 01299704.
1. I applied hl under floating rates. But still it is up to 9.8 % when your company is asking for 8.35% for new applicants.
2. Let me ask one thing why intrest is changed on insurance which was imposed on me.
When my paied amount was 21.5 lacs and as per company disbursement amount is 2277846.

I was asked to pay 2800/- around to further reduce the intrest 8.7%. Why i should i pay to reduce interest rate when i applied for floating intrest.
I ask you to consider reduced rates from the date when company had reduced.

Dhfl is charging high intrest rate but only intrested to gain new customers not existing customers like me who are not satisfied and willing to transfer loan to another bank.

Regards
Ankit mittal
[protected]

I have taken home loan from dhfl they have included dhfl pramerica life insurance policy without any intimation. Later i changed my loan from dhfl to other bank. I canceled the policy. I spoken with customer care they told that the refund amount is 24000 only. But my policy amount was 50000. For the policy amount is included in the total outstanding amount for which i am paying interest. Already i lossed my amount with paying interest of that 50000. So, please help me to refund my full amount

Dhfl home loan intrest check amount 6190 rs hasbeen all ready paid but my cbill score is not updated by dhfl in this time apply the credit card icici bank application is decliend reason of check bounce amount 6190 rs this amount is i am all ready paid but in cbill account payment is due please take a necessary action and update my cbill thanks sachin gandhi

Officially raised complaints in dhfl but nodal team of dhfl trying to defend the ill practises of their employee and trying to put the blame on customer's head, denying the refund.

My concern is if there was no issue from the dhlf employee’s end then why he & his team mates calling me, threatening me, apologizing me, asking me to come down to their office for a meeting and finally want me to withdraw the complaint?

Complaint regarding unethical charges : srdis00753155
Complaint against dhfl executive : ccdis00751986 & ccdis00753189

Dear sir / madam,

Name : jiger mahendra shah

Loan application number: 01517570

I am compelled to raise this concern after a long chase of 2 months with dhfl employees, who are always trying to dodge the issue & end up giving false promises.

I applied for dhfl loan on june 15, 2017 for an amount of rs. 40, 000 (40 lakhs) which was within my approval limits. During loan applications the dhfl executive mr. Darshan kadam (+91-[protected]) who sits in rustomjee building dahisar west branch mumbai boasted about transparent & quick process of dhfl and will help me get the disbursement done by end of june 2017 (Within 15 days).

To my surprise as dhfl website states rate of interest of 8.35% and i got my sanction letter of rs. 40, 000 lakhs loan and optional insurance of approx. 3.5 lakhs which they said its mandatory with a rate of interest of 8.7%. When i denied to accept the sanction letter they ended up bargaining and reduced my principal loan amount and insurance to rs. 39, 00, 000 & rs. 1, 35, 000 with rate of interest 8.7%. Yes there is bargaining policy in dhfl.

The disbursement cheque of rs. 39, 00, 000 got ready by 28-june-2017, but darshan said as its month-end means they won’t be able to release the cheque. Now why dhfl cannot release a cheque due to month-end? Whats the policy behind this?

During the process they took duly signed 13 blank cheques under the name of dhfl as security and committed to inform me before they deposit any of the cheque. But around 29th june 2017 they deposited a cheque of rs. 8500 without informing me and it got bounced as i was not informed. When i inquired, darshan said they forgot to inform me and apologized and asked me not to tell their higher authority and also asked me to pay the cheque bounce charges of rs. 500 and a demand draft of rs. 8800 now else it will spoil my cibil record.

As i had no knowledge of all this mis-hap i gave a demand draft of rs. 8800 to darshan but now they said as the cheque has bounced due to “customer’s mistake” and darshan portrayed to higher management that it was jiger shah’s fault. They came up with a deal that now they will release the cheque only if i agree to their higher rate of interest of 0.25%. As they cannot re-process my application with same rate of interest. Is there a policy in dhfl that if a cheque bounces the manager has the right to increase rate of interest by 0.50% and then negotiate bargain to 0.25% hike?

During this discussion i had already paid and submitted all the documents and cheques and paid all the amount of processing fees etc, to my disappointment the gap interest of rs. 962 was deducted on 30th june 2017 and without disbusrement of my cheque already my 1st emi was deducted from my account on 10-july-2017 of rs. 32, 000.

Which company deducts emi without disbursement & hand-over of loan cheque to the customer?

I was helpless and my continuous follow up with no response from darshan or his team delayed the process more which breached my commitment to my builder to pay him the loan amount. One day in 2nd week of july i went to dahisar office to meet darshan to get an update regarding my loan application. After waiting for 2.5 hours in office when he got to know that i had came to visit him, i called him approximately 20 times, he ran away from the office saying he has left for the day around 5.30 pm. (Ideally he is in office till 10 pm) what kind of professional behavior is this?

They threatened me that they will only release my cheque only if i agree to their higher rate of interest of 0.25%. So my rate of interest hiked from 8.7% to 8.95%.

Finally i had to give in and agree to their higher rate of interest and they made me send them a mail to their manager rajiv tripathi (+91-[protected]) saying i agree to the higher rate of interest and kindly release my cheque on 22nd july 2017

It more than 10 days now, still i haven’t received any update regarding my new loan application document or any kind of communication regarding my loan. And suddenly again rs. 2154 cheque was deducted by dhfl without informing me on 29-jul-2017 and today again rs. 8280 was deducted from my account by dhfl without any intimation. Dhfl has no records of these deductions. Attaching the statement for the same. So where has my money gone?

29 jul 2017 chq paid-micr cts-mu-dhfl [protected] 29 jul 2017 2, 154.00


I request you to kindly take this on priority and on a serious note and help me resolve these concerns.

I understand the dhfl executives will try to defend them saying it was customer’s mistake and it was delay from customer’s end. But i wish to ask what was the exact reason which caused the delay in releasing a cheque which issued on 28-june-2017?

What made a big delay of 25 days in handing over the cheque when darshan everyday assured that my file is completely approved and nothing is pending from myside or builder's side but still he would manager to come up with a new excuse everyday for not handing over the cheque to me cursing the poor process and system of dhfl?

In your system it shows disbursement date as 30-june-2017 but darshan kadam & rajiv tripathi said that the cheque has some numbering done which was done post 20-july-2017. So if the cheque handover to me and disbursement is done on 30-june-2017, then how come the cheque numbering was done on around 20-july-2017?

I strongly wish to register a complaint against mr. Darshan kadam and his team for all the false promises and mal-practices which was observed during the process.

All i demand is
• refund me the amount of rs. 962 on 30-june-2017 & 1st emi of rs. 32, 000 deducted on 10-jul-2017 without even handing over the disbursement cheque.
• revise my loan application which me & my wife had signed and agreed to i. E rs. 39, 00, 000 at rate of interest less than 8.7%
• help me with all the loan documents which are not sent to me as i don’t even know what amount of emi is going to get deducted on 10-aug-2017.
• clarification of deduction of rs. 2154 on 29-jul-2017 & rs. 8280 deducted on 03-aug-2017.
• a strict action against darshan kadam for all his false practises & promises assuring me to handover me the cheque by 30-june-2017 and unethical charges levied on me due to him.

Approved sanction letter & disbursement cheque dated 28-june-2017 attached for reference.

Many thanks for your co-operation.
Regards,
Jiger shah
+91-[protected]

Hello, the DHFL branch of nashik is rejected my mortgage loan file after they deducting all the processing fee from my account.If dhfl knows that my loan could not be approved then why the deduct the processing fee from me..they have cheated me..any bank takes the login fee if they can give the loan for such a customer.but dhfl officer take first login fee and then reject the loan..they took 6000rs

Dear sir / madam,

Name : jiger mahendra shah

Loan application number: 01517570

I am compelled to raise this concern after a long chase of 2 months with dhfl employees, who are always trying to dodge the issue & end up giving false promises.

I applied for dhfl loan on june 15, 2017 for an amount of rs. 40, 000 (40 lakhs) which was within my approval limits. During loan applications the dhfl executive mr. Darshan kadam (+91-[protected]) who sits in rustomjee building dahisar west branch mumbai boasted about transparent & quick process of dhfl and will help me get the disbursement done by end of june 2017 (Within 15 days).

To my surprise as dhfl website states rate of interest of 8.35% and i got my sanction letter of rs. 40, 000 lakhs loan and optional insurance of approx. 3.5 lakhs which they said its mandatory with a rate of interest of 8.7%. When i denied to accept the sanction letter they ended up bargaining and reduced my principal loan amount and insurance to rs. 39, 00, 000 & rs. 1, 35, 000 with rate of interest 8.7%. Yes there is bargaining policy in dhfl.

The disbursement cheque of rs. 39, 00, 000 got ready by 28-june-2017, but darshan said as its month-end means they won’t be able to release the cheque. Now why dhfl cannot release a cheque due to month-end? Whats the policy behind this?

During the process they took duly signed 13 blank cheques under the name of dhfl as security and committed to inform me before they deposit any of the cheque. But around 29th june 2017 they deposited a cheque of rs. 8500 without informing me and it got bounced as i was not informed. When i inquired, darshan said they forgot to inform me and apologized and asked me not to tell their higher authority and also asked me to pay the cheque bounce charges of rs. 500 and a demand draft of rs. 8800 now else it will spoil my cibil record.

As i had no knowledge of all this mis-hap i gave a demand draft of rs. 8800 to darshan but now they said as the cheque has bounced due to “customer’s mistake” and darshan portrayed to higher management that it was jiger shah’s fault. They came up with a deal that now they will release the cheque only if i agree to their higher rate of interest of 0.25%. As they cannot re-process my application with same rate of interest.

During this discussion i had already paid and submitted all the documents and cheques and paid all the amount of processing fees etc, to my disappointment the gap interest of rs. 962 was deducted on 30th june 2017 and without disbusrement of my cheque already my 1st emi was deducted from my account on 10-july-2017 of rs. 32, 000.

Which company deducts emi without disbursement & hand-over of loan cheque to the customer?

I was helpless and my continuous follow up with no response from darshan or his team delayed the process more which breached my commitment to my builder to pay him the loan amount. One day in 2nd week of july i went to dahisar office to meet darshan to get an update regarding my loan application. After waiting for 2.5 hours in office when he got to know that i had came to visit him, i called him approximately 20 times, he ran away from the office saying he has left for the day around 5.30 pm. (Ideally he is in office till 10 pm) what kind of professional behavior is this?

They threatened me that they will only release my cheque only if i agree to their higher rate of interest of 0.25%. So my rate of interest hiked from 8.7% to 8.95%.

Finally i had to give in and agree to their higher rate of interest and they made me send them a mail to their manager rajiv tripathi (+91-[protected]) saying i agree to the higher rate of interest and kindly release my cheque on 22nd july 2017

It more than 10 days now, still i haven’t received any update regarding my new loan application document or any kind of communication regarding my loan. And suddenly again rs. 2200 cheque was deducted by dhfl without informing me on 1st-aug-2017 and today again rs. 8280 was deducted from my account by dhfl without any intimation.

I request you to kindly take this on priority and on a serious note and help me resolve these concerns.

I understand the dhfl executives will try to defend them saying it was customer’s mistake and it was delay from customer’s end. But i wish to ask what was the exact reason which caused the delay in releasing a cheque which issued on 28-june-2017?

I strongly wish to register a complaint against mr. Darshan kadam and his team for all the false promises and mal-practices which was observed during the process.

All i demand is
• refund me the amount of rs. 962 & 1st emi of rs. 32, 000 deducted without even handing over the disbursement cheque.
• revise my loan application which me & my wife had signed and agreed to i. E rs. 39, 00, 000 at rate of interest of 8.7%
• help me with all the loan documents which are not sent to me as i don’t even know what amount of emi is going to get deducted on 10-aug-2017.
• clarification of deduction of rs. 2154 on 1st-aug-2017 & rs. 8280 deducted on 03-aug-2017.

Approved sanction letter & disbursement cheque dated 28-june-2017 attached for reference.

Many thanks for your co-operation.

Regards,
Jiger shah

I am one of the thousands of victims who are trapped by mvl limited, gurgaon in their real estate projects. I had booked a flat in 2006 in their project mvl coral, bhiwadi. Builder has violated many applicable bylaws and cheated its buyers for unprecedented gains.in 2015 we also got the judgment from hon'able ncdrc. Later some amendments were also made in the final orders. You can see judgement from ncdrc web site case no. Cc/142/2012 and ea/132/2016.

Actually, i would like to project the corrupt nexus between builder-financing banks and regulatory authorities in this project.

1. Nexus of builder and financing bank in mvl coral

I had taken loan from dhfl bank for this project in the year 2007. Normally financing banks are reluctant to finance builder on land deals but they eagerly provide loans to buyers of flats for construction linked payment plans. The payment plan is designed in such a way that you have to pay 90% of the price of flat at the laying of top floor. By that time builder spends only 40%-50% of that money. They stop constructing further and divert funds in their other business. However, financing bank continues to provide loans to new buyers and trap them. It happened in this project also. We paid 90% amount from 2006 to 2010 and project is only partially complete after 11 years.

Other bigger fraud is financing bank ignores the deviations in actual construction from the approved layout plan.

Its a primary responsibility of bank to have a technical verification of the project which includes verification of approved layout plans and construction at site as per the approved layout plan. Home financing banks are normally affiliated to national housing bank. National housing bank has made it mandatory for a financing banks to inspect the construction at building site once in 3 months whether construction is as per approved layout plan or not.

For this project dhfl started financing it after due technical verification of approved layout plans.

But they ignored the violations during construction and helped the builder to trap more buyers for this illegal construction by continuing disbursing loans to them.

When i came to know about the irregularities in construction, i started emailing the bank about these irregularities. But the bank continued financing it ignoring all my emails. When we won the case, i emailed them and asked about the technical verification and action taken on my email. This was their reply:

"the developer was of your choice and as a purchaser, you alone are liable for any delay or default on the part of the developer. Only based on your selection of the developer and decision to purchase the property from him, dhfl sanctioned and disbursed the loan. Also, as a buyer it is your primary duty to satisfy yourself about the developer’scapabilities to construct the project in time and as per approved plans and permissions. You cannot hold the financial institution liable for failure on your part to do the required due diligence as a buyer"

Several times i asked them to address about the core issue of technical verification and trapping gullible buyers into this project favouring the fraud builder but i never got satisfactory answer.

2. Nexus of builder and regulatory authority in mvl coral, bhiwadi where i have invested

There is a town planning authority in bhiwadi which is responsible for enforcing building by laws. It is called urban improvement trust bhiwadi (Uit, bhiwadi).in mvl coral project where i had invested, uit, bhiwadi ignored number of irregularities and allowed the builder to construct further.

In 2015 after i filled a complaint with uit regarding these irregularities, i think one inter - department committee was setup by uit bhiwadi to enquire about irregularities in mvl coral project. It was found, uit junior engineer had ignored the illegal construction at site. He should have stopped the work at the construction of plinth itself. Committee also recommended legal action against him. Recently another victim got a copy of internal note sheet through rti which has disclosed this.

Later on as it happens, matter was suppressed internally in the department... Builder is fined just rs 135000/- for violating approved plan and builder continued to fool gullible buyers in this illegal project.

Rera should include bylaws for financing banks and regulatory authorities also to break this corrupt nexus of builder-financing bank and regulatory authority.

Dear sir
Kindly provide me interest certificate year of 2015, 2016 for it return purpose.
I vised dhfl branch indore. She ask me rs 300/chargeable. I told him 1time we are taking interest certificate.
So please provide me today due to it return date is 05/08/17.
Durgesh singh
Lone a/c no 8479
Indore madhaya pradesh
Regards

Durgesh singh
[protected]

Sir my self sudhir rathor from gwalior.. Mera dhfl ka application id number 01540988 h. Mene aapki dhfl k through purchase of land loan liya tha.. Uska emi or tenure nhi pata h... Pls upadte send to my email id... As soon as possible... Mene many time try kiya h lekin aapka toll free number se baat nhi hi pa rahi h... Jaldi se jaldi meri help karo.. Regard
Sudhir rathor

My self paresh sheth and i have home loan from dhfl. (Lone a/c no.[protected] last disbursement done by bank on 13/07/17 of rs.2, 80, 000/-
And bank given me emi for this disbursement interest for the month is rs.1312/-
My regular emi deducted from sbi since last 3 months and dhfl presented this rs.1312/- cheque to my former bank i. E iob. So this is not my mistake this silly mistake done by dhfl a/c department and they are demanding me for emi, that is right but also demanding for penalty, why should i pay penalty as i have made no mistake? My former bank was iob (Indian overseas bank), and new one is sbi. I have given 10 cheques of sbi with sign. Why they had represented iob (Indian overseas bank) cheque? I have also submitted signed sbi ecs mandate to dhfl.
Plese give me reply and justify my problem otherwise i have to think for other ways for solution and justice

Dear sir,

We would like to inform that the term “variable rate of interest“ (Vri) means the interest rate announced by dhfl from time to time as its retail prime lending rate and applied by dhfl with spread, if any, as may be decided by dhfl on the loan of the borrower. This has been accepted by you vide the loan agreement duly, signed and executed by you. - sir the loan agreement sign by customer with terms where we got not told by any of your agent and same we get informed as per market interest rates its variable since there is no variance was found and the current status is as below.

My loan is from 5 years and loan interest rate is - 11.2 %
New loan pepole get loan interest rate - 8.35%

Which is just making fools according to you "retail prime lending rate and applied by dhfl with spread" is not reduced but the new finance come to attract new customers and so on you can applied the lower rate for new customers.

You making us more full with conversion scheme that showing 9% rate of interest and bank bank fees 2500+gst

Sir i see the practical situation where i found myself get cheat by you with one sentence "vide the loan agreement duly, signed and executed by you." so means am bound to agreed blindly your rules and injustice and there is no any law against cause i signed the documents.

Sir the farmers also thumb on saokar paper and saokar eat their lands but slowly situations got change all saokar get arrasted while they having papers thumb by farmers cause its injustice while overcharge interest rate...

Double side marketing strategy where one of old customer is bare 11.2% and fresh customers get 8.35%... When new customers get old they also know that the protocol from cheated pepole get signed is not in their side lots of hidden clause mentions.

As per process, we have reduced our retail prime lending rate by 40bps (0.40%) to 18.20%. The benefit of reduced cost of borrowing has been passed to your account by reducing the roi on your loan account thrice i. E. By 10bps in may 2015, by 20bps in november 2015 and by 10bps in november 2016 to 11.20%. - this is just the peenuts and nothing but making full to the customers like me who paid you last 5 years and frustrated with your repetitive answers and cheat.
In case you wish to opt for the conversion scheme, we request you to visit the branch after 01/08/2017. We regret to inform you that we are unable to accept your request for revision of roi to 8.35% or applying benefit retrospectively w. E. F. 01/01/2017. - i will better opt my loan to other bank and advice all to the pepole whom i know dont ever go with dhfl since they are just frauds and cheaters. "expected"we are unable to accept your request for revision of roi to 8.35% or applying benefit retrospectively w. E. F. 01/01/2017. " now will continuously post about your fraud so pepole get aware that not to go with you and found better options know practically how you pepole answered.

Kindly treat this as our final response on subject matter. - i may felt you get tired to reply me but sir as much its about my hard work money am not going to tired and will no satisfied.

My name is vitrak dhatrak and i have applied for home loan transfer in dhfl vasai east branch in contact with dhfl employee chandan jhaa and as per his info i got to know that my loan is being sanctioned (Loan code[protected] but i have to take a insurance for which i had to pay 30, 000 inr for which i had given check and it has got cleared i got my sanctioned letter copy from mr. Chandan jhaa on 4 july 2017 at night 9:30and sanction letter itself had dated 01st july in which there was some documents need like loan closing amount from my existing home loan bank and list of document also office verification was pending by hr.
Without any written notice by dhfl or mentioning on sanction letter for pri emi
I got a alert for emi of hosing loan on 10th july for the loan which i have not taken, they have not closed my existing running loan from my existing bank
How can a salaried person pay two emi at same time that also for the loan which is not being taken and now dhfl is saying we have to pay the emi for the loan which is not taken
Due to this my mother who is not well has got more disturbed and getting high blood pressure

Dear sir,

With regard to your below email, we would like to inform that your loan application no. 00736450 was disbursed in november 2011 at the applicable rate of interest at 11.25%. Due to tight liquidity and prevailing money market conditions his increased to 11.60% by january 2014 - when the rate increased has any charges belong to pay me to bank and bank ask me to meed branch to approve the high rates. I am asking this question with you below point."to reduce your roi to 9.00% upon payment of applicable conversion fee for rs.2500 + taxes."

Thereafter, we have reduced our retail prime lending rate by 40bps (0.40%). The benefit of reduced cost of borrowing has been passed to your account by reducing the roi on your loan account thrice i. E. By 10bps in may 2015, by 20bps in november 2015 and by 10bps in november 2016 to 11.20%. - so you means say that repo rate for housing loan declare by rbi not for your guidelines you have your own costing which not publically anywhere announce so we can compare as market showing that the interest rate for home loan get reduce we waiting for dhfl announce retail prime lending rate for existing customers, or customer need to regular investigate.

As a nhb registered housing finance company, we raise our funds from capital markets / financial institutions and our cost of funds are purely linked to prevailing market rates. The rate of interest depends upon the movement of interest rates in the economy and our reference cost. Therefore, we are dependent on actual interest rates in the economy to reduce interest rates. - in another circular, nhb instructed hfcs not to discriminate between old and new customers. Often, in their bid to attract new customers, hfcs charge lower rates from new customers as as compared with the rates charged from old customers. According to the nhb circular, “charging of higher interest rate to old customers against the new customers puts them to great disadvantage, besides the practice being discriminatory. The practice also generally lacks in transparency and fairness... Hfcs are advised to apply uniform rates of interest to old and new borrowers who have same credit or risk profile.” is it also applicable

Repo rate is the rate at which rbi offers banks short term borrowings. This means that change in repo rate will impact cost of borrowing of banks. Reduction in repo rate means that banks can borrow money from rbi at a lesser rate. Kindly note, rbi does not ask banks to lower their rate of interest on existing portfolio due to lowering of repo rate. However, the reduction in cost of borrowing allows banks and fi’s to offer ‘fresh loans’ at lower rates.- the reserve bank of india tuesday cut its key interest rate by 0.25% in its first monetary policy review for financial year 2016-17. The repo rate, the rate at which rbi lends money to commercial banks, now stands at 6.5%. This implies a reduction in the rate helps banks borrow money at a cheaper rate and vice versa. Whenever banks have any shortage of funds, they can borrow from the rbi. Similarly, the reverse repo rate which stands at 6% is the rate at which rbi borrows from banks. Therefore, when the interest rate is low, lending by banking system becomes a bit cheaper, leading to a fall in emi, thereby providing a boost to industry and economy in overall. The twin rates are also a key weapon for the rbi to keep a rein on inflation. Raising the repo rate in a high inflation scenario helps rbi to disincentivise banks to borrow money. This reduces money supply in the economy and helps in keeping inflation under control. Similarly, rbi takes the contrary position when inflation moves southward. Now, a reduction in the key interest rate or repo rate will have the following effects:

Effect on consumers: naturally, a fall in the interest rate prompts one to save less and spend more. Due to low interest rate, loans, particularly home loans will see a rise and this benefits the real estate market.


However, considering your clean repayment record we would like to offer you our conversion scheme. Whereby, we are allowing you a chance to reduce your roi to 9.00% upon payment of applicable conversion fee for rs.2500 + taxes.in case if you wish to opt for the scheme, we request you to kindly visit our thane branch. - if higher rate charged by banks not take my permission and not call me to visit branch why should when market get reduced the home loan all over india dhfl pepole asked me to pay 2250+ tax... Why this monopoly of no options for customers. On january 1, 2017, reduced its lending rate by a good 0.9% after prime minister narendra modi in his new year eve address, urged the banks to focus on the needs of poor and lower middle-class and middle-class. So they forgot that national housing banks are not going to folloew this rules cause they are not under rbi repo rates.

My questions are still same cause whatever the process you made is anywhere will found in customers benifits at any point... Did we take loan so you become saokar and we pay you interest and charges on round and round process. If the system of goverment of india want that poor and middle class people can get the home if financial companies like you charging charges and interest so much what the use. Where is justice in all this case to me if was seen from nov 2011 @ 11.25 to july 2017 last 6 years almost only 0.05% rate of intrest get reduced o my account. What kind of justification where i was searching found that market reduced by 2% & 3% my interest counted in just.05% and will get satisfied with this. "no"

Dear sir,

Good morning!

May we have justice for am respective customer for your bank who raise questions or rights against your saokar protocol..

No changes whether you are repetatively giving us untrustworthy protocol and need to blindly follow, how can we believe in dhfl as housing finance company for ordinary pepole.

My loan should be recount @8.35% and from 1.01.2017. I will not bare any charges cause its dhfl responsibility towards customer not customer responsibility towards dhfl.

Sunita joshi

Dear sir, iam one of the dhfl home loan customers, this is regarding my home loan interest rate, recently all private and nationilsed banks reduced their home loan interest rates and maximum banks applied new reduced interest rates to all existing home loan customers. But my dhfl vsakhapatnam city branch refuses to reduce the rate of interest to my existing home loan which is under variable option. I visited to my branch office regarding home loan, they replied if i pay 3000 rupees then the rate of my existing rate of interest would come down from 9.6 to 9.0. Only. This is very less deduction margin than other banks. Is this true???., because all of my collegues existing home loans reduced to 8.35.

Dear madam/sir,

Please let me know is we are customer for you or beggars so we asking you to give us the correct and useful information rather than just telling your protocol.

The protocol of "savkar system" and monopoly cause we taken loan against property, you pepole over charge interest telling me that under protocol the system is where "if you have flotting rate system and if rate got hike under rbi repo rate or nhb rate you pepole without notification debited to my a/c by increasing my tenure.in case if rbi reduced the repo rate you are hands up with saying you got the notice from nhb later and so on if want to reduce my rate of interest have to pay 2250/- and 200rs stamp paers"" my question why? If took loan flotting rate and its got high in maraket you pepole not interested to tell us to move my loan why when its reduce you pepole telling me to pay you charges for reduce.

Is it your service and people who is middle class taking loan for their one of basic need of home and paying money as principle and the interest you pepole behaving so injustice and greedy to take just double and triple money from them.

I am one frustrated of them who tired to know why and who had made this ridiculous system where actully not an single column for customer.

Please will never stop to spread this and will take this issue on social sites and rbi /nhb consumer court notice untill will not get revert daily will send mail and calls.

I want justice about my hardwork money which is just under your self made protocol you pepole eat.

—
Thanks & regards,
Sunita joshi
Accounts officer
Inline image 1
Buima new building materials (India) pvt. Ltd.,
No - 1512a, 15th floor, wing - c, kailash business park,
Vikhroli park site, vikhroli west,
Mumbai - 400079
Mail id: [protected]@buimaindia.com
Mobile: [protected]

Dear team,
I applied for home loan from dhfl (Coimbatore branch) for inr ~53l, and got it approved (Application no.[protected]. The document also had an additional inr ~2.7l approval for home assurance amount, which was mentioned as optional.

While disbursing the loan amount the sales team is forcing me to buy a life insurance (Which i already own from a different provider), and home assurance insurance worth inr ~1.4l. Even after informing them that as per rbi norms, it is not mandatory to have a insurance with home loan and it totally depend on customer to take insurance or not, they are forcing with their cross-selling.

I also spoke to the branch manager and told him that as per irda, bundling of insurance packages is illegal, but he kept saying that its their bank's policy.

I want bring this to your notice and help me with my disbursement.

Regards,
Nandhakumar b

A. Loan Account Number: 00042145
b. Branch of Loan Account Number: bhavnagar
c. Name of the Loan Account holder: ershad usmanbhai saiyad
d. Mobile Number: [protected]
I have submit a check on 21/06/2017
Now in bhavnagar branch say whom name is nileshbhai that thay have send it to head office to ahmedabad and they have missed plase my check.
And i have complain online also but they answered that they not get anything and say i dont have give check.
The check amount is 3, 00, 000/-
And complaint number is :- cccdis00683166

Dear Sir/ Madam,

I took home loan from DHFL with Loan no. 00003320 amount 12, 31092 year 2011 with agreement of variable loan.

Bank had never inform us when bank rate change whether we enquire over phone they informed the rate not reduced as per RBI guidelines. We are requesting you where the all Bank giving 8:35 to 8:50 rates as per guidelines of RBI DHFL still charged us 11:02 as per their own guidelines.

I want the bank recalculate interest for last 5years as per RBI guidelines and and let me informed.The same amount should be get lessed from my principal amount.

I will personally requested this issue if its not sorted will Go to RBI fulfill their formality and filed legal complaint against same.

Plz look in to the matter on priority.

I took house loan rs.1055260/- on 25th june for 20 years at 11.75 % pa. Variable. Since two years i am getting mail that rate of interest has reduced but installment will be the same. On 26th april, 2017 i approached your ameerpet, hyderabad branch to clarify about the same. The concerned lady asked me to pay rs.3738/-as service charge that now from next month onwards i will be charged 9.25% p. A. And it will be effective from next month onwards. Moreover, i will get a confirmation mail regarding the 5 years decrease in tenure as well as the current rate of interest applicable.

Pratibha singh