DHL Express India Complaints & Reviews

My name is Kirpal Singh. My awb number is
[protected]. My son Gurnam singh sent a parcel worth of 300 euro. But today dhl customer executive information me that we have to pay 21, 266 rupees as a custom on my goods. How a customer can pay custom on goods which is more than its price value. Kindly resolve our problem....

Wrong information provided by KYC team. Misleading information. Caused inconvenience....

We send a parcel of clay ornaments to virudhachchalam, Tamilnadu from Oman Post on 12.08/2021
on 15/08/21 it reached to DHL couriers in three days.
But for no reason, it went to Bangalore, and from there for the past 15 days without any communication, the parcel is in the custody of DHL
In spite of many queries no action taken to deliver the parcel

it is highly irritating to see such irresponsible behaviour...

Hello Team,

I have sent a parcel containing important legal documents from Doha to Bangalore to my lawyer. It's been more than 3 weeks since my shipment landed at Bangalore customs. Since then I am contacting DHL customer care for the clearance everyday. They are asking for new documents everyday to my lawyer. My lawyer sent out them 8-9 documents already.

Every time I contact Customer care they are directing...

I've read the terms and conditions. Why was I not intimated of the custom charges before. I was assured by the dhl official of charges ₹2980 only. And I was assured that no charges will in any case levied from the receiver or the shipper. It was such an embarrassment for us that the receiver had to pay for receiving a gift. Had I been intimated I would have paid from my side. I was kept in dark and had to face this embarassment. I being...

Canada dhl held sub shpt from 16th august, and estimated delivery showing 19th ausgust. there is no holiday between 16th to 19th august. the why dhl hel the sub shpt? Dhl try to show. they are not a perfect handler.
PLS TRY TO UNDERSTAND, WE ARE NOT GAVE YOU SHPT FOR HELD AT YOUR OFFICE. GIVE A DELIVERY...

I had sent Personal gift items of total worth INR 20k to our friend in Calpe, Spain via the DHL. It reached ALICANTE –SPAIN customs on 26th Jul and the consignee received a phone call from Spain Customs to pay the duty. The consignee contacted us to find out if any payment was made from our side and due to the time difference between India and Spain it was late in the night and we checked with DHL on the details and responded to the consignee...

I will send iwatch and airpod pro and his value maxmim 1600 riyal and why to much coustam duty income tex i will send a gift thy recever not aford thats why i want to refund my parsal amd i dont like your serves...

Cost of IPhone cover from Otterbox ordered from Ubuy INR 2247 plus DHL freight INR 1463.
On this DHL has charged me INR 2100 customs duty which is way too high....

I purchased a product Raspberry pi from a USA website for my personal use which cost me approx 7500 inr + dhl delivery charges.
Now when product landed here in India dhl message me that I have to pay custom duty of 7200 inr custom duty and taxes, but when you check Indian laws you will see that taxes on these products is no more than 18%.
The amount they asking me to pay is even higher than the actual product price in India.br...

The shipment is stuck with DHL for 4 weeks now. We have been calling DHL everyday for 4 weeks now and we are not getting proper response from the clearance team. This is by far the WORST customer service we have ever seen. We'd like to escalate to the CEO if possible, that how mad we are. We hope you understand the frustration....

Docket no. T04532983 dated 26july2021..not delivered.. harassment case as courier was very important...

Dear Sirs,
With due respect this is to inform you that from N S Chenulu sent two boxes from Hyderabad to Canada on 28.7.2021 through DHL courier services with tracking ID [protected] to Canana where my daughter Ms. Srimani Kirti Nemani, Unit 202, 64 Benton Street Kitchener, Ontario, CANADA N2G 4L9, Ph.No. +[protected]. Unfortunately they received one box and the other is still pending and the DHL people are not able to trace the...

I had sent a shipment of important documents through dhl express worldwide to Israel from India. I send it on 27/07/2021 and the final delivery date shown was 2/08/2021. The shipment had reached in israel on 31/07/2021, but the local delivery agents of dhl in Israel doesn't delivered the product till now. Its too irresponsible from the side of dhl. Because it is too urgent for me to send that documents. Thats why i choosed dhl for shipping...

A shipment with medicine was booked from kerala to USA on 26th of June with awb no [protected]. The I tem was returned back to India and ia lying at Bangalore International Airport since 8th of July as informed By DHL. Since then we are trying to get the shipment back. Numerous phone calls and Emails are send to DHL but the only response we are.getting since then is your ship me t will be cleared with on 48 hrs. But still now there is no progress...

I had an consignment (Shipment ID: [protected]) being delivered to my city. Consignment base cost is INR 1739 and DHL shipping charges is also around INR 1463. It was a shock when DHL asked me to pay INR 3070 as duties and taxes (three times the base cost of my shipment)

I contacted DHL CUSTOMER care and Mr. Tejpal Singh was involved on 20-July-21 and till date i do not have confirmation whether duties were to be paid by me. In...

This shipment from UK was received @Bangalore DHL facility by 17thJuly2021. This has life saving medical device "portable Oxygen concentrator/filling device with empty cylinders". Since then it is getting delayed from DHL. The KYC document was sent DHL on time..but the team kept asking the KYC document thru mail as they claim that it could not be downloaded from DHL portal. Even after sent the KYC document thru mail and, the BOE checklist...

This is regarding a health supplement natural balance chitosan bought on Ubuy. The cost of product was 1589rs and I paid extra of 1463rs for shipping charges from US to India.
At payment time and even on the Ubuy website they claim 3-6 or 5-9 maximum business days. The order was paid for on 5th July 2021, so I should have received this by 14th July 2021. On 15th July I get the first email from DHL stating the product will reach by...

I refer to my shipment no [protected] send to New Jersey on 13.07.21 and promised by the agent to deliver before16.07.21
Their customer care is telling that it will be delivered on 21 st
There are some perishable goods . DHL says they have Contacted the receiver but my son has not received any call.They also told that they are going to Contact me .
Yesterday I called at Mumbai no and they told me that it will reach yesterday...

Hi,
This is regarding AWB [protected], our Company GST number is not mentioned in BOE, and we are struggling to get update the same.

need urgent help to close this

Rajeev Sharma
[protected]
rajeev.[protected]@mvdtec.com...