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DHL Express India Complaints & Reviews

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Last updated Apr 8, 2024
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DHL Express India Phone Numbers

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1800 111 345
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1800 200 1345
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+91 22 6678 9000
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+91 22 2825 4387

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801 A, Silver Utopia, 8th Floor, Cardinal Gracias Road, Chakala, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400099

DHL Express India reviews & complaints page 7

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R
Jul 19, 2021
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Reg BOE GST issue

Address:Office 202, 2nd Floor krishna Complex, 52 A Hasanpur Ip Extension Delhi

Hi,
This is regarding AWB [protected], our Company GST number is not mentioned in BOE, and we are struggling to get update the same.

need urgent help to close this

Rajeev Sharma
[protected]
rajeev.[protected]@mvdtec.com...
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K
keerthy krishna
Jul 19, 2021
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Packet delivery

There was a packet shipped from hsbc Washington Ronald Reagan on 19th May 2021 to be delivered to hsbc bank chennai. But the same is stuck in DHL Bangalore reason being clearing event on 26th May 2021...
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M
muruj
Jul 16, 2021
Jul 16, 2021
This thread was updated on Jul 16, 2021
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Shipment not cleared by customs

AWB No [protected] received in Bangalore on[protected] and not delivered to me. Contacted your customer care and as guided i have uploaded 1) KYC and subsequently forwarded the required evidences through e-mail like 2) a technical writeup 3) Invoice from vendor 4) a revised invoice from vendor for mismatching in total amount. All these details were called for from me in a piece meal basis. One after another for the past two weeks. Despite...
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S
soumya subramanian
from Ghugus, Maharashtra
Jul 11, 2021
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Misleads customer and accepts food products for shipping

I sent some baby clothes/homemade sweets, snacks/masala power to my daughter who is in Paris through airway bill No.[protected] on 19/6/2021, spending Rs. 13800 through DHL, Chennai. Myself and my wife could not go to Paris to help my daughter who is blessed with the newborn baby because of covid and travel restrictions in Europe. The packets reached Paris on 23/6/2021, but to my surprise the parcel was returned to India (Bangalore) on the...
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S
sathathk
Jul 9, 2021
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International shipments

Address:Coimbatore

This is sathath.k from s technologies at coimbatore..

I want to send ink samples ( machinery ink ) to my client from coimbatore to papua new gunia..

It's my regular shipment..

I was submitted. METERIAL & MSDS, NON DG CERTIFICATE, PROFORMA INVOICE, DECLARATION OF GOODS, IEC, AADHAR CARD ON 26TH JUNE 2021.

BUT, STILL BY SHIPMENT NOT YET MOVED FROM COIMBATORE..

I WAS...
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My airway bill no #[protected]
I have send a courier through DHL and I have mention value of the courier and I have paid courier charges before sending, now when courier arrives india, ask receiver to pay another 80% of the value.
It really surprises me, They ask to the receiver 16000 INR which is 80 percent value of the product. for what and why should the receiver pay the money to DHL, give me a reason....
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U
Unique76
Jul 7, 2021
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Excessive duty/tax for clearance

My DHL way bill no.[protected] held in Kolkata for duty/tax payment of INR 23706.30. The parcel contents some ordinary canvas for painting, photographs and documents., The declared value according to the shipper commercial invoice is $600 and purpose is parsonal effects. The documents of proof already submitted before the clearance process in INDIA. Then what is the reason for calculating such heavy duty charge for consignee.
Previously...
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kavitirumalai
Jul 6, 2021
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The parcel information is not given properly

I (R Aruna) have sent a parcel through your company on 10th April but still, we didn't get any information about the parcel. the parcel does not reach the place where we want the sent and it does not return to our home too. also, they didn't give any information regarding this. kindly do check it quickly....
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premish ephraim
Jul 5, 2021
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Document delivery

We choose dhl for delivering a document to canada the document is forwrded to internetional credential assesment services canada 100 stone road west suite 102 guelph ontario
n1g5l3 canada from cheraman juma masjid p.O kodungallur 680664 the traking reference generated #[protected] as they collected a fees of 4280rs/- from us for 0.05kgs and dose not provide the gst bill when we ask for, mean while our fried send the courrier from kochin...
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Address:Plot No. 66 Anand Engineering MIDC Road number 13, Andheri East, Mumbai, Maharashtra, 400093.

A gift was being sent to me by a company as an act of gratitude. I do not work for this company and share no consumer relationship with them. It was a gift stemming from a meaningful moment in a conversation.

Despite my details being correctly provided by the company, DHL Express India did not reach out to me. They do not contact me on my given phone number nor did they write to me on my given email address.

I...
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G
GulmoharC
Jul 3, 2021
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Hold my package

Address:Mumbai India

DHL is holding my package and asking me pay clearance amount 77% but when I asked them about details and all breakdown then they don’t have answer also I asked them notice of clearance but they didn’t provided me anything rather than asking me to pay and send all invoice. I have already sent invoice and all required documents but keep asking send me this and that and Rohit Mishra and Yogesh Parmar in Mumbai office told me that I have...
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L
Lilibet
Jun 21, 2021
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My life saving drugs awb no 9353508710

I am disabled and a senior citizen who is an expat alone. I need my drugs paid to get them sent 4days bit has still not arrived. Your customs clearance personal r people who cannot under stand simple english and think they r gods with no empathy/sympathy nor are they helpful. I pay dhl to do all paperwork etc. Where is it say that an expat who is disabled/vulnerable has to fill customs documents when all details have come to u in an email...
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V
Vivetha
Jun 19, 2021
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Online shopping dress

Address:Shyam traders,peeragarhi,Delhi,west delhi-110087

Fake product given to me ...online shopping in this website very worst...I lost my money750 rupee's...
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shahnawaj28
Jun 18, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
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Shipment on Hold last few days

Very bad for international parcel...
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shahnawaj28
Jun 18, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
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Shipment on Hold last 5 days

Tracking number [protected]

Our shipment on Hold last few days and from the DHL side they are not updating why they taking much time for custom clearance, DHL team should do something bcz of should be important for timely deliver....
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D
dhangill
Jun 17, 2021
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Very bad delivery service

Hello,
i am requesting to everyone who are planning to deliver there products through DHL courier service. please, do not choose them because there service is very bad and thrre customer service employees don’t know how to speak with their clients. Actually they charged from my brother to deliver the parcel at home but after reaching the product at there shipping center they called me that that unable to deliver. So, therefore i...
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Bhavyamehta
Jun 15, 2021
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No response

Address:Jodhpur

Will actually request you all, never book any of your shipment ever from dhl, they all really are terrible professionals, they don't know any of the required information, nor they will except it later. And please never ask anything from these people as they don't know anything 1. Khiv singh ( dhl Jodhpur), 2. Prabhakar (dhl delhi), 3. Poonam (dhl delhi), 4. Suresh ( dhl delhi), 5. Kartar ( dhl delhi), 6. Pooja (dhl mumbai). These are the...
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Veenajanies Dsouza
Jun 15, 2021
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No proper response and extended delivery time

Address:Gunjur Village, Bengaluru, Karnataka 560087

Delivery person picked up package on 8 .6 .2021... Still it's not delivered . And no proper response after 5 days I got way bill... The food items which I had sent it's already spilled out ... DHL person billed around 8600 rupees... Worst service providing .. way bill billed on 12 .6. 2021 . False comitment you are providing . For loss of out dated food delivery . Please refund my money. Want to compliant against delivery person...
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RAJIV VIDWANS
Jun 14, 2021
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About extra charges and bol not received

Address:1030 sadashiv peth near nagnathpar, shreeram building

MY HWB NO IS --[protected]

I received invoice rs 7862.00
but dhl charge me 8047.54

also BIL NOT RECEIVED

PLEASE REPLY URGENT...
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Address:Bangalore

My package from UK was suppose to be delivered long back. My parcel is small token of gift from client website. I put the same address on my package as it is on my id card. The product delivered from origin has different address but although it was clarified by showing email, invoice and AWB which has same product name. Now i dont understand just on what basis they have come to a point to needing more proofs when i have already made it cleart!...
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