DHL Express India Complaints & Reviews

Many time I have contact with DHL express team but they didn't respond and not resolved my issue though It has reached destination also they didn't deliver my package I have escalated the issue with higher official also but they didn't deliver my package my contact number [protected]...

Please note that above parcel reached Delhi, India on 11.05.2021 from Turkey and we kept on getting notifications daily. In reply to the notification we requested through email on 14.05.2021 that in case the address of delivery being an office is closed due to lock down, the parcel may be delivered to home address mentioned in our mail No action taken.
The parcel contained bill of lading of an import consignment without which the import...

Very very poor service. Not sure if people are really working here. No proper response
A product is in blore from more than 2 months & not yet reached Chennai . And the status is, " It's under customs & it needs to be approved".
Worst services....

Way bill - [protected]

Though my KYC is approved but still I got KYC procedure letter through courier.

The bad part is the courier boy came twice without notice. He says, he did not have my phone number????

Kindly ensure that my main consignment is delivered with prior notice....

My shipment from icici bk was dispatched through bluedart
awb#[protected] on 19th may 2021.

The shipment was not delivered to me, but i got a message that the shipment was already delivered to sanjeet .This person is not in our contact neither he is known person to us.

Please do the needful .The shipment is important for me.

Awb#[protected]...

We have booked the consignment from India, COIMBATORE TO SEOUL, S. KOREA. we have applied for CO. Customs need Shipping bill. DHL local office Manager Mr Sekar tell that it is not his duty and we have to ask and get the shipping bill from DHL toll free number. we have never faced any problem from TNT and we immediately get the shipping bill from TNT. DHL is creating problem to customer. We need the shipping bill immediately. we request you...

I have not received my parcel from Kuwait with airway no [protected] which has been lying in Bangalore for last 10 days. I have submitted my kyc form comprising my Aadhar card which has been accepted. I am a naval officer residing in government accomodation in vishakapatnam. As my present adress is different from the permanent adress I have uploded the allotment letter of present adress as 54 Naval Park which on the allotment letter is given...

Awb [protected]. My shipment is from Maldives to India. And now it's stuck in mumbai. And it's been more than one month. And stil dhl has not delivered my shipment and now they are asking me to appoint my own dhl to get my shipment cleared at my own cost. I have paid them 45000 inr for shipping charges. And now they are telling me that if I dnt appoint cha than they will discard my items. They are not even ready to sent my shipment back to...

I sent a parcel to my Mother in India. Tracking number: [protected]

The required KYC documents were uploaded on the website, still pending approval. And she has received another mail asking for the same documents. When she tries to open the link to load them, it shows already uploaded and pending approval.
These are wedding Invitations and gift wrap in the package.
I need assistance with the status of this parcel...

Dear Sir/ ma'am
Hello, I am Bhavya Mehta, and you can kindly find the entire history of this case by the AWB numbers.
My concerns are as follows-
1. When I booked the shipment, I went to DHL office in Jodhpur which is at, high Court Road, Nai Sarak Coffee House Circle, Beside, Jodhpur, I spoke to Mr khiv Singh who is the retail store supervisor, that I need to get my personal goods shipped from Paris, and I did inform...

Hi,
My parcel WB#[protected] is still not delivered. Both Singapore and Indian DHL are not answering anything. Indian team claims, they havent received anything, otherwise, we received mail on the acknowledgement on the receipt of the inputs shared.
Demand an immediate delivery date and follow up update for ever 3 hours until we receive the parcel.

Thanks,
Siva...

I’ve made a payment on April 11 2021 for the customs.This is a one time personal shipment from USA and not business related.Money was debited from my account.But the payment didn’t show up on DHL site. So made another payment on April 12th.Now the payment made on April 11th has been debited from my account and even the bank and phonepe support told that it was successful.I didn’t receive any refund uptill now which is very frustrating...

Want to change my KYC documents...

Dear Consumer India,

I have two shipments from DHL with Waybill number :
[protected]
[protected]

Its been more than a month now i am calling them everyday in customer care and asking for the update of shipment but there is no respond from them. Actually when i call customer care they always come up with some requirements are pending from my end but i don't get any call or mail from DHL regarding...

Dear DHL Express,

I hope this email finds you well as such difficult times.

I am writing this email to my sheer disgust and agony. The initial conversation that we had about the charges of moving our stuff back to our residence in Pune from Delhi Lajpat Nagar 1, the quotation given by your esteemed company was around 17, 000/- INR. You never mentioned on the call that there would be other surcharges and the...

Hi, I've been trying to sort out my matter . It's been so many days. I am really looking forward. I really want to know by when will I get my parcel . Estimated delivery is 27th . It is the fourth day and it is still stuck there. On your website you have mentioned that your representative will contact me. They don't even attend properly, how can I expect them to call me and inform?
Yesterday your representative was saying something...

I'd delivered my old belonging from UK to India to my old ailing mother. It's been more than 20 days, DHL have not been getting it cleared despite all documentation. Firstly, the DHL had put the contact details wrong on the parcel. They messed the documentation, my mother had to submit documents multiple times as they key harassing photo not clear, asking for more IDs. Now, the DHL have started to demand extra 3000 on my old belongings and...

I was charged remote area charges on a shipment for which I was denied that the area does not lie in the remote area by DHL executive on call. (5th March 2021 at 14:34 by ********12 to [protected])

(I did not have remote area list during the initial shipments so I called DHL customer service and got the answer that the area does not lie in remote area.)
Hence I shipped, but in billing RAS were mentioned.

After...

Hi,

I had couriered this from mohali to USA on 12.04.2021...500 grams of weight paying 4300 rupees for courier to reach USA San hose before 16 april...and this was agreed by DHL

The moment it got dispatched, the date changed to 19 April...why is that so...

The purpose of the courier is that on 17 april the person has a flight on which this package needs to be taken...can u prioritize the delivery...

Sir . I was ordered meticore bottles for weight loss and my order was shipped on 19 th march and on 26 th March arrived in destination country . But when i contact with meticore they are give me a new tracing number than i checked my product arrived Kolkata Air foreign rlo building on 3 rd april but till now no movement in ky order . So plzz sir this is ky humble request plz dispatch my product plzz sir...