DIMTS Complaints & Reviews

I am Chandra Mohan resident of Fatehpur Beri New Delhi. I would like to inform you that yesterday(28.10.2020) I took a cluster bus(717-yellow) from QUTUB MINAR METRO STATION to go MAHIPALPUR. I asked the bus conductor to make a ticket for the same and he gave me a ticket of Rs. 10. When I was getting down from the bus at Mahipalpur two officers of the transport dept. stopped me. They told me that your ticket is not valid and they will impose a fine of Rs.200. I requested them that my ticket is valid but they didn’t listen me and taken my ticket and made a challan of Rs.200. The person who made the challan having name Mr. Yatin as he told me. Bothe people misbehaved with me and also were using wrong word for me.
Today I called to transport department customer care no.[protected] they told me that they don’t have any bus with having number(1472) in their record.
Request you to kindly find the attached copy of challan for your reference and investigate the matter.
Kindly let me know the fare for cluster bus from QUTUB MINAR METRO STATION to MAHIPALPUR?
Kindly let me know the fare for cluster bus from QUTUB MINAR METRO STATION to MAHIPALPUR extension (near petrol pump)?
I trust on transport dept. and Delhi gov and I hope I will get a satisfactory revert from you. If there is no fault/mistake from my end then I want my refund of Rs.200 which I paid for challan. And I also want that transport department will take legal action against the both that people.

Thanks
Chandra Mohan
[protected]
[protected]@gmail.com

I am regular passenger on bus route no.179 from narela. today at 4/11/2020 i went to ramdev chowk at 6:45 pm to board a bus which is scheduled to leave at 6:53 PM but no bus came at the scheduled time and thereafter another bus which is scheduled is 7:13 PM but still no bus came. one bus whose no. is DL1PD 4954 was standing at Ramdev Chowk from 6:45 PM but when i asked driver that when this bus will leave he abuses me and said ask the conductor but no conductor was sitting in that bus. so i replied and requested him that no conductor is there so plz tell me the time he again abuses me and said 7:30 PM. so, i decided to sit in the bus with all other passenger. At around 7:30 PM another bus of same route i.e Route no. 179 came. driver ordered all the passenger to leave this bus and board that another bus and also lied to all passenger that the other bus will leave first. so all the passenger leave the bus no. DL1PD 4954 and board the other bus. By this Mischiveous act of driver he wasted the precious time of all the passenger and befooled them by that lie.
DRIVER NAME - NOT KNOWN, BUS NO. - DL1PD4954, TIME - 7:30 PM, PLACE- RAMDEV CHOWK, NARELA
CREDENTIAL OF THIS COMPLAINT CAN BE VERIFIED THROUGH CCTV CAMERAS

Dear sir
I want kind attention about bus is not standing on proper Haiderpur bus stand please resolve it as soon as possible.

Thanks & reads,
Rajeshwar Rohilla
Haiderpur Village
Rout no. 127
Mob. No. [protected]

Bus DL1PC[protected] Orange bus
Main 5 Sal se South Ex mein job karta hun. main daily lajpat nagar bus stand vinobapuri Metro ke pass se South extantion jata hu. Green or Orange bus 5 rupaye Lagte Hain.
Aaj me DL1PC[protected] orange bus mein bus chadha to conductor so raha tha. Mene use uthaya south extension ki ticket Mangi. Uthte hi Nind mein sri niwas Puri bus depot se Andrews Ganj ki ticket kat di.
Main us South ki ticket Kaha Tha aur wo ulta bahas karne Lag gya.
Ek to conductor Job time pe so raha tha.
Aur ulta Ladai karne Lag Gaya.

Baat 5 rs ki nahin hai. Lekin Bande Ko bolne ki tamij Nahin Hai.
Kripya is per action Lijiye.

In early morning at 08:40 am 31/10/2020 a bus driver with a bus number DL1PD 0999 with route number 883 was doing a rash and rough driving and the bus driver jumps the bus breakers and passes away speedly.. He was driving very very rough on a round about.

pls take action of drivers

Dear sir,
Bus no- DL1PD2596, Route no-878, date-29/10/2020, time - 19:25

Marshal is without uniform, Was sitting on the seat
Was on a bus from Tilak Nagar to Uttam Nagar
Landed in Uttam Nagar
Was saying that my job even
I don't go to the depot.

Dear sir,
U want to submit a lot complain about dtc cluster bus. No. DLI-7314
I catch this bus today 24 Oct 2020, and I saw bus conductor scolding to woman to take in bus, in his bus only two woman, only males their, also he scolding to give ticket to both o[censored]s
Plz think about it!

This letter for your information. Cluster driver is not perform his duty not proper way. the cng gas is filled by him on working period in while the meantime evening time . for this cause every passanger to face some problem.this activity is in a routine.please my humble request to you please short out this type problem. please give order that every driver not to allowed fills cng gas working time

Puchase a vaild ticket from mahipal pur to kapeshara in bus no 6367 route no -717.From kapershara to mahipalpur purchased daily 10 / ticket as daily passanger. But tc sumit charge 200/ fine vide 167247 reciept no dt15.10.20.Paid by me.But is i have no suffiecient balance in pocket, who has given him right to check money from my pocket and bag, tc put his hand in my pocket to check money inside bag documents.This is unfair practise for a senoir citzen.I has purched 10 ticket unknown to retun fare rs-15/ mahipalpur to kapeshara.If i have no suffient balance than take legal action .No right to put hand in pocket and roughfly talking to me.Purched vail ticket, want to deptt dimts take action against tc sumit under nagafagarh zone. Either send to pgms if deptt reply is not satisfy me, try to talk with senior officer present on side has no respoce for above such type pratice

As we know that these days public faces difficulties in travelling via buses due to sear issues. Today in the evening around 6pm, waiting for almost 40 minutes at Mangolpuri bus stand near CNG pump. Bus no. 761 route Azadpur to Manglapuri ( DL-1P, D-0073 didn't stop at bus stand even 7-8 seats are vacant on the back side of bus. When people run and reach at red light, he didn't open the door even after so many requests. When I click picture of bus, he used the words do complaint anywhere where ever u want. Kindly do needful as 70 percent of cluster buses staff didn't care about public, they are just completing their rounds. They didn't have manners how to talk with Ladies, senior citizen... Kindly do staffing carefully as most of them are such illiterate people.

Ladies Marshal battamiz bina tu tadak k baat nai karti very unprofessional behaviour i am very upset with her She is so arrogent and Discusting Please take action against her she travel without mask And Driver also qithout mask Agar koi bolne jata hai toh unse ladai kari jati hai marshall k dwara Marshal bina Ticket k sawari baithati hai aur bua me koi social distancing follow nai hoti

Time 7:00pm
Date : 10 oct 2020
Bus 522
Bus no. DL 1PC 5280
EVENING LADY MARSHALL

Bus stop par aane se pahle hi driver bus ki board band kr deta h or stop pe nhi rokta h
Stop se nikalte hi aage jake board chalu kr deta h. ( Begumpur bus stand )
Bus route no. 901

Koi bhi bus seat khali hoti h but nahi rokega or nahi baithaya
Ladies ko dekhte hi vahi rok dega unko baitha lega or gents ko chod dega

Lady home guard ne Na koi social distance follow kara aur Without mask Home guard Lady
Bolne per Battamizi kari gayi aur Mujhe bola gaya ke Zada chuadhary mat ban Driver without mask gaadi chalara tha usko kuch nai bola madam ne mujhse battamizi se baat kari me bohot polite tarike se madam ko bola ke apna mask aap laga lijiye per voh bura mann gayi Aur passanger ko bolne lagi k hatado mast rakhlo jeb me dekh lenge kon chaudhary banega bus number DL 1PC 5260

522cluster
Time 6:45pm
Location: karol bagh
Date: 11/10/2020

Lady home guard ne Na koi social distance follow kara aur Without mask Home guard Lady
Bolne per Battamizi kari gayi aur Mujhe bola gaya ke Zada chuadhary mat ban Driver without mask gaadi chalara tha usko kuch nai bola madam ne mujhse battamizi se baat kari me bohot polite tarike se madam ko bola ke apna mask aap laga lijiye per voh bura mann gayi Aur passanger ko bolne lagi k hatado mast rakhlo jeb me dekh lenge kon chaudhary banega bus number DL 1PC 5260

522cluster
Time 6:45pm
Location: karol bagh
Date: 11/10/2020

I am a citizen of delhi india, I travelled from bank colony to anand vihar on 8:00.i had seen a lady wanted to stop before tahirpur bus stand but he was not let her get out of from the bus, harrassing her.. Delhi transit bus
BUS NO.
DL-IPC
6728
Date: 10 October 2020
Drivers name :Shakeel

Respected Sir
Cluster bus route no 191 starts from Village Harevaly with 20 passengers on board. Upto Mori Gate the driver stops the bus at every stop and starts by changing the gears. When asked why he is stopping the bus when there are no passengers to get down.
It is a humble request to the higher authorities to look into the matter and save the valuable time of passengers. Also by sittings In the bus for a longer time chances of COVID 19 spreading are more.
Thanks and regards
Sewa Singh

This is to inform you that, i Harish, am an employee in the Delhi High Court. I regularly commute from Cluster Bus from High Court to my home(at Shahadra). For this purpose, i take bus, from Zoo bus stand (near high court) for my office and Shahdara terminal for my home.

Prior to CORONA there was no passenger limit to travel in the bus, however, due to COVID-19 a limit of 20 passengers had been imposed on every bus.

On 29.09.2020, on my way home from High Court, I went to Zoo bus stand at 7:15 p.m. in order to board Route No. 418 bus, with Bus no. DL1PC 6779 but
the conductor and driver of the bus didn't stop the bus on the zoo bus stand stating that the bus is full i.e. 20 passengers (as per new govt. guidelines) were sitting, however, the driver & conductor of the bus stopped the bus on the next red light after zoo (around 50 mts. from the zoo bus stand) and picked up 3 girls, when the conductor was confronted with it, as to why he didn't allow me to board the bus, as noone got down from the bus, the conductor as well as driver abused me and misbehaved with me and pushed me out of the bus. He further stated " yeh toh mere baap ki bus hai, jo mann karega karunga, aur kal se tere stand pe bus bhi ni rukne dunga, jo ukhaad sakta hai ukhaad liyo".

Since then, the Driver & Conductor of the bus regularly cross the Zoo bus stand, but doesn't stop the bus and made illegitimate gestures towards me. Furthermore, because of the acts of the Conductor and Driver, I along with several passengers have to suffer regularly.

Kindly, take immediate action in the matter and punish those persons immediately.
Details of the bus are mentioned hereunder:

Route No.- 418
Bus No.- DL1PC 6779
Bus route- Badarpur to Shahadra terminal
Timing of event- Around 7:15 p.m.
Date of occurence- 29.09.2020 (still continuing)

Today bus no DL1PC6652 Route no. 336 from Munirka to New Seema puri didn't stop at Sarojini nagar bus stand bus was more than half empty time was in between 03.00pm to 03.15pm i was waiting for more than 30 mins.

I m a daily passenger of this route
I was at the shahbad dairy stand in the que arranged by some of marshals of that stand, A very old lady was the first in the que to get into the bus, when bus arrived all stand marshal gave him the sign to stop at the stand and open gate exactly at the front of the que but bus driver didn't didn't responded and stop bus before stand and opened the rear gate then the other public who was not in the que and was not following the instructions of the Corona period they get into the bus first with so much dhakka mukki after them I also some how get into the bus, then the very old lady get into the bus also but the lady marshal of that bus who was already having her lunch at the time of her on duty at the front of the all passengers also without mask at the time of on duty and in running bus, that lady marshal of bus 0616 used abusive language to that very old lady and lady marshal get very old lady to outside with forcefully gave her dhakka from the bus, on the next second the very old lady was on the floor of the road she get wounded then she used abusive language then the lady marshal came back and slapped her very hard after that the very old lady get unconscious. Then other stand marshals get into the bus and after showing this incident, the lady marshal was again started her lunch to eat...she didn't gave any answer of her immoral actions, also she get angry and used abusive language on other marshals who were doing their duties properly. Then the stand marshals reported about this incident to PCR and filed a FIR against her (the lady marshal of cluster bus No. 0616 time 12:30 date 26/09/2020) then they also called ambulance for that very old lady and get her to the hospital, she was really hit hard by that lady marshal, bus driver didn't did his job properly so that the lady marshal had her lunch and didn't get interrupted it was very wrong and after that what the lady marshal of that bus did to that very old lady was not good. The very old lady could die at the moment...it shows that the lady marshal of that bus isn't safe for public and also she wasn't doing her duty properly, she was having her lunch at the time of on duty when passengers were set in the bus, the lady marshal has no sense and moral education how to react with the people and how to talk properly not to use abusive language against the passengers whether she is old or not she shouldn't done this with her the very old lady...I am the witness of this incident and I want her higher authorities supervisor, incharge and DM's to please take strict action against her and discharge her from her
marshal duty without any failure, she is not safe for the public and also she is not fit for the type of public duty. She was absolutely wrong also the bus driver was wrongly stopped the bus. Take strict action against that bus driver also and change his route from 165. It was very wrong what lady marshal did to that very old lady she could die at the moment and she was without face mask at the time of on duty and the conductor was also the without mask. I m requesting her marshal higher authorities supervisor of depot. Incharge and DM's to please take necessary action against her that lady marshal of Bus NO. 0616 route 165 shahbad dairy to Anand Vihar date 26/09/2020 time approximately 12:30 PM.
Thank you