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[Resolved]  Dish TV — error 402

Address:122001

I was frequently having 402 error. I waited till next recharge date and just previous day called dish tv. They asked me to restart the set top box and it started working.

Now afterrecharging, they are again airing me the 402 error. The initial advertisement just works fine.

Why are you trying to tap my money?

I am planning to change service provider.

My vc number is [protected]

Regards
Smruti ranjan das
+91-[protected]
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Jan 17, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
DishTV Customer Care's response Dear Smruti,

As per our conversation on [protected], you confirmed that your service related issue is resolved. Moreover, your Package is already changed to SWAGAT PACK Rs 209, Total Amount Rs 209 per month, including GST. Please keep the STB on channel 96 for 15 minutes.

Regards,
Online Team
DishTV
Complaint comments 
3 Comments

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Comments

Telgu chanel v6 ETV plus ETV chin ma nttv zee cinema activate cha lunch vc [protected]
Reply
DishTV Customer Care's response, Dec 18, 2018
Verified Support
Dear Mandula Raju,

We tried to contact you on 7327855895 but the number was not contactable. Kindly contact our customer care at 18602583474 or share an alternate number so that needful can be done.

Regards,
Online Team
DishTV
402 error from last 3-4 days
Reply
DishTV Customer Care's response, Dec 18, 2018
Verified Support
Dear Shivani,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Dec 26, 2018
Verified Support
Dear Shivani,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
I recharged dth instead of SUN DIRECTwith Rs.280/ NO.[protected]IHJ2582505 through net banking and amount debited but not reversed, kindly persual the problem
Reply
DishTV Customer Care's response, Dec 20, 2018
Verified Support
Dear Anil,

Hope you are doing good.

Thanks for writing to us. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Dec 28, 2018
Verified Support
Dear Anil,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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