DishTV Complaints & Reviews

New connection not activated even after 28 hrs after several complaints and no reciept of my payment and no account created on my behalf and giving false excuses and assurances on calling. This is leading to disturb my peace of mind as the customer care people tell me each time to call back but never has that happened. Feeling like this is a forgery on the company part. Also would like to have my refund back.

This is to inform you that as per instructions received from custmer care two different persons and after getting confirmation on e mail for upgradation of my pack i recharged an amount of rs.1, 191.00 to make it rs.4, 999.00. It was conrfirmed by all that my account was having balance of rs.3, 808.00 and after recharge of 1, 191.00 you will get the pack upgraded. Accordingly i recharged and requested on phone as well as by mail to upgrade the pack but unfortunately the same is not yet done by diah tv officials despite repeated requests over phone as well as e mail. This is clear violation of consumer right to get the services hence i request your good office to intervene in this matter to get quick solution/ resolution and advise dish tv to refrain from such wrong marketing practice and penalise the company for not giving intime service to me and for the delay they have made.

Dear Tajuddin,

As per our conversation on [protected], your brother-in-law has tried to book a New DishTV Connection from Saudi Arabia where the transaction has failed but money deducted from his account on 6th Nov. 2018. Hence, informed you that we are unable to help in this case as we are not able to help any DishTV connection which is booked from outside India.

Regards,
Online Team
DishTV

its not true. Najakat zari booked this dish tv from tajuddin zaris`s icici net banking. najakat zari is my brother so i allowed him. This is not fare sir. refund not possible you give me new connection or transfer 1950 to my existing dish tv connection vc no. [protected]

najakat zari cell no.- [protected]

Dear sir/madam,
I had purchased the dish tv on 19.11.2018. At that time your representative told me that you have offer of free sporty shoes for first 100 customers on the same day. So, i finalized the deal and done online payment for the same.

During purchasing they didn't told me that the shipping charges are not extra. So i had purchased your product. Even after that i paid for the shipping charges of amount rs. 199/-.
Now, your representatives telling that no such offers on that day..

So, please tell me the tracking status of my free sporty shoes.

I am unable to watch any hd channels (Dish tv vc no[protected] from yesterday. Your customer care people informed that it is working fine, yet i am unable to watch any hd channel, when i tried calling your customer care people again and again call is getting disconnected automatically. Please look into my problem at the earliest, this is ridiculous services i have ever seen from dishtv

I am a dish tv user and i activated my dish tv dth account for 12 months for max hd club with 1 language pack on 14th april 2018 & switch off date is 13th april 2019 which includes channel named sony espn. When i
Bought this connection they promised me dth connection having recording facility and program remainder facility but now they removed these facilities and remove sony espn channel from my dth without any prior notification or any alert to my mobile or my email id and now they are demanding price for activating these facilities and the channel and giving me reasons like software got upgraded.
But i believe there is no right to remove these facilities and a channel before my switch off date because i already paid for these facilities and the channel.
My dish tv reg. [protected] mobile no. Is [protected].

Hi,

I have been getting non stop calls from dish tv from different mumbai land lines numbers for vc number [protected] on my registered mobile number with them which is on do not disturb mode. I don't know if that's even legal. This is mental harassment. I can't even block the numbers coz they call from different numbers every time. Also the calls comes daily three to four times despite of fact that i have got the connection disconnected
My mobile no is [protected]

Dear sir,
Arround 22 days past i booked online dish tv connection but there payment transaction shown failed & also deduct money from account.
I contacted to dish tv customer care arround 8 to 10mail 7 also call but they told money will reverse within 7th working day but still not reverse,

& 1 guy of dish tv told me money will not reverse. Dish tv customer care not support me

Please sir help me & give me money back.

I am attaching deducted money statement & also mail got from my bank.
Give me reply

So please take care

Booked detail
Tajuddin inayat zari
At post muchari mapari mohalla
House no. 578
Ruhan manzil
Contact no.- [protected]

They are only call & discuss every time same thing from last 20 days & only send mail like we need some detail please send & after send detail they reply we will respond u within 24 hour

Again & again same process

To much trouble

Please resolve this problem & reverse my money as soon as possible

I am highly disappointed the way you people treat your existing customers. My dishtv has not been working for the last 10 days. I made a complaint earlier one week back the reference no was[protected]. After two days the person came and god knows what he rectified. I got my set top box also changed as he mentioned there is a fault in that box. I paid 910 rs for all. Which included visiting charge + set top change + new vc card. Then they closed the complaint mentioning things are ok now.

To my surprise once he left again the same problem started coming. No booting, no channels coming blank screen etc. Again i made a complaint ref no[protected]. During this complaint i have asked the customer care specifically to put this on priority and if this is not done i will mark a complaint to the consumer forum.
I am highly shocked how these people have given work to such illiterate dealers further, who dont even know how to proceed further. No body came, and when i called customer care again, i came to know they have closed my complaint without even informing me or my consent. The reason given by the customer care is that i have not picked up call. That person only called me once [protected] at 11:23am today. When i saw that i called up twice but that bloody person have not even bothered to pick up my call and when i called customer care they said my complaint is closed. How can u close my complaint like this. Did he bothered to call on my alternate number?? No. Because he wanted an excuse not to visit and rectify complaint.
This is bloody not acceptable to me. I have been associated with dishtv for the last 15 years and this is the reward which i am receiving today.

People need to know how they treat their customers. I have been unnecessary harassed by the company and i want the refund of the amount i spent on them. Please help me.

Sandeep kaur
[protected]
Mohali

Hi,

I have been getting non stop calls from dish tv from different numbers for vc number on my registered mobile number with them which is on do not disturb mode. I don't know if that's even legal. Many times i have asked them to stop calling me but they don't. This is mental harassment. I can't even block the numbers coz they call from different numbers everytime.

Hi after customer care executive confirmation i recharged 4999/- for dish prime hd south pack and got activated 1 week ago. Today i received sms that the pack has been changed to old pack without any customer persmission and reduced 2 months validity for this change. How can this happen. Am using this dishtv for the past ten years and this kind of poor attitude and service since year now making customer not happy. Could u pl restore prime hd south pack as it is and next recharge date of nov 2019.
Vijay hyderabad

My dishtv connection is not working from 18th nov 2018 v. C. No [protected]. I contacted their care centre and then came to know that my v. C. No is not exist. I hadnt applied for changing it. Their customer executive said that my set top box is converted to mpg4 automatically. How could they change these things without informing or without my permission. My connection is off from last 4-5 days. I have not received new set top box instead received a call saying i have to submit my old set top box and remote to dish care office and collect new one filling 200 rupees. I want my old connection working with my original account balance (2790 rupees as on 19th nov 2018). Or want refund of that money and they can take away their set top box thing. And i want refund for my loss.

Dear sir,
Arround 17 days past i booked online dish tv connection but there payment transaction shown failed & also deduct money from account.
I contacted to dish tv customer care arround 8 to 10mail 7 also call but they told money will reverse within 7th working day but still not reverse,

& 1 guy of dish tv told me money will not reverse. Dish tv customer care not support me

Please sir help me & give me money back.

I am attaching deducted money statement & also mail got from my bank.
Give me reply

So please take care

Booked detail
Tajuddin inayat zari
At post muchari mapari mohalla
House no. 578
Ruhan manzil
Contact no.- [protected]

My vc #[protected], sony channel not working past 3 days at 9pm to 11pm. I called cc 2 times and without any troubleshoot they said you have alignment issue need technician visit and need to pay 200/-. How is it alignment issue if its working fine in day time and i don't have any issue with any other channels. They said other customer has no any issue. What does it mean how can i know other one has issue or not? I never suggest to any one to go with dishtv.

My dishtv number [protected]
my mobile number is now active [protected]...
now please changing my self number is [protected] plese change number
i will lost my number you do change the number ...
i do not open dishtv app in my phone
i do not use dishtv featuers,
in my phone i will need to helf company to change number

नाम महादेव तुकाराम ठाकरे
Vc नंबर [protected]
मैने dishtv का 1299 का hd connection बुक किया था ।बुक करते समय मुझे 24 घंटे मे आपका connection लग जायेगा ऐसा कहा था ।लेकीन आज 13 दिन हो गये है मैं रोज इनको फोन लगाता हू और ये लोग मुझे रोज मेरा काम छोडके घर पर रहने को बोलते थे जीसकी वजसें मेरा काफी पैसो का नुकसान हुआ है मैं चाहता हू की वो नुकसान dish tv मुझे दे

Dear sir,
Very poor service from dishtv. I have account balance till dec 23 2018. But error showing 102: No account balance. Since 5 days my dishtv restarting automatically after a software update. When contacting customer care they are telling for consultation charge of Rs 200 for technician visit. What a customer will do if it happen every month in warranty period.? I have RMN [protected]. Kindly help me in this regard and how to contact the ombudsman for this.

I booked a new dish tv connection on 17 nov - the details which you can find on - https://www.dishtv.in. i paid rs 1950 online and for which i received an email saying - dear sumit rauniyar, congratulations on choosing dishtv, india’s no. 1 dth service provider. We welcome you to our family. We wish to inform you that we had received the online payment of rs.1950 for1 nos. Dishtv new connections. We will deliver the product at the following address: delivery add: bethaniya homes, flat 303, plot 203, block c, kondapur, hyderabad your booking reference number is 638518 please save this unique reference no:638518 for future reference regarding this transaction. Your installation will be carried out by m/s sri ganesh enterprises (Sf), phone [protected] in case of any query or any information please feel free to call our 24x7 customer care service number[protected]customer care no.) regards, dish infra services private limited. Its now 19 nov. They are unwilling to install a new connection and now they are saying that they could not find the reference number. I want my refund back but they are playing around and do not even call me to enquire about it and neither are they refunding my money. Please help.

Dear Sir/Madam My name is Bongoni Prashanth. My Dish TV ID No.is [protected]. My mobile number is now active [protected]. Now please changing my self number is [protected] and everytime send message and email sent me my email address Prashanth.bongoni.[protected]@gmail.com.So please update my new mobile no.and email address in your system. Thanks and Regard.

Dish tv has sold package of pogo to my vc number [protected]

Now company is asking for rs15 extra per month post package closes.. If they say post package closure, i can understand but before package subscription closes asking for extra charges..

Unable to see channel, recharge switch off date is 19th nov 2018

Unable to see channel from last 7 days..

Calling customer care people they will quarrel and revet "aapki aawaz nhi aa rahi hai"