DishTV Complaints & Reviews

Sir/madam,
I contacted your customer care helpline as there was an issue with the installation of my dish tv antenna. I asked them to send a technician for the same. I contacted them on 18/10/18 they said that our technician would contact you within 24 hours. But no one contacted. Instead they contacted us on 21/10/18. After repetitive reminder they didn't sent any technician. I would like you to take a strict action against it.

None of the channels coming up on tv and message showing up as low balance. Vc number [protected] is due for recharge. Recharge at any dishtv dealer or visit dishtv.in.

However the dishtv account was recharged on aug 27th for 6 months and switch off date is mar 11th 2019, so how come i am seeing this message.

I am not able to call as rmn has been changed, please update rms as below for this account asap

+91-[protected].

Attaching both error message and payment confirmation email for your reference.
Request you to look into the issue.

Thanks,
Neeta

Hi team,

My registered mobile number is not in service any more and i need to change the registered mobile number.

Old mobile number - +91- [protected]

New mobile number - +91 - [protected]
Also even though i charged my dish tv for 6 months on aug 27th 2018, i am getting message on screen as low balance and none of the channels are working.

Can you please take a look at the earliest, also change my rmn as listed above.

Thanks,
Neeta

Dear sir
Vc [protected]
From yesterday night i am trying to register my mobile number but still not registered. Another side without rmn online recharge could not be done. For online recharge they ask for rmn. It is very bad service.
I have recharged it by rs 500/- through dishtv dealer today but it again switch off date is 05/11/18 i. E rs.500/- for 15 days only. I have not selected such a plan then why you are giving such a costly plan??
I want super family pack for north india which is rs.253/- pm only.
Please don't cheat us. Previously dishtv services were excellent but now these have become very bad. Please do the needful. Otherwise i will have to switch to some other tv.

Hi i am advocate vishal janrao. I want to raise an issue agaunst dish tv recharge dealer and your customer care executive who was so arrogant and unhelpful person. I called at 1.00 am on the date of 18th october 2018 to raised an official compalint against dish tv dealer whom my elder brother paid 100 rs for recharge of dish tv. So as per my request your cce raised request for feedback which was fake because i asked you never ask me name of the dealer or number and you r giving feedback number. So i insist him please go ghrough the notes of my account he was the same person whom we usually deal with but he didnt show courtesy togo back and check the notes instead of it he was arguing with me and finally he kept away the reciver so no one can tried the number. I want action against both an cce and dish tv dealer too or else under the consumer protection act i will sue your dish tv company.

Worst Support i ever had- DishTV - VC NO - [protected]

I am using Dish TV DTH for almost 10 years, Around two weeks time i got a call that "You need to do alignment change and replace dth box with new one and need to pay 400 rs" in a morning

the next day first half they done the process and get 400 from my grandma and told that they need to do some config from office after that only we can see the TV and left,

after one week also they not done that and we are calling that dish tv agent in our area telling daily we come today or tomorrow, i had lost my patience and called customer care on 14 or 15 oct registered one complaint they told with in that day it will be addressed.

After two day also nobody called, again called customer care they are responding like that only 15th your raised complaint why are you expecting result on 17th
after i shouted they called that agent and told by 6 pm they will call, but nobody called, luckily they given that guy number, when i called that person he is shouting as if i did mistake, but they burning my money daily without any service, they only told to replace that new set top box and got 400rs,

sad part is they replaced and got 400 rs from us, but customer care person telling that they have not replaced that one after seeing their database. i dont know where the fraud happens.

Also Dish tv please post how to close your service and get my remaining money in your account if your are not able to support.

We live in delhi and i had on 21st sept 2018 requested dish tv call centre to deactivate my service since we are leaving the country and the call center confirmed to be doing so and also stated that credit balance in account will be carried forward to next period when we return and activate the service.

We were surprised to receive a new bill dated 30th sept for next period and when contacted by email they refuse to clarify why it is happening so and still claiming that service is active. Despite repeated reminders they are not suspending the service just to continue billing. This is unethical.

Funny part is despite informing them that we are outside india they are trying to call india number and refuse to call overseas. They want to verbally explain which i refuse to accept verbally because then we do not have any proof of what is stated and they change their statement. Therefore we insisted to reply by email which they do not despite repeated reminders.

Now since we do not live in india i do not know which ministry to contact. I think they fall under ministry of communication. Can some one help. Incidentally we are senior citizens and still we are being harrased and overcharged.

I have recharged my dish tv connection of VC NO.-[protected] on 22.09.2018 with my UPI BHIM app of Rs.1545 for 3 months.my transaction Id was -S79501708.My this recharge is not reflected in my account even though transaction is completed successfully.I have contacted customer care several times but it they cant resolve my problem. Please look in the matter and either refund my money or recharge my above said connection.

For re-installation purpose 15 September 2018 i called customer care office and register a complaint . they told it will take RS 239

their service men came and ask RS 1900
my mother is alone in home, he will shout and take RS 1400 from mother
that time i called customer care office and told these things - they will told to me they will give the over deducted amount through recharge

then i called after 28 days - he told we will register a complaint now - they will solve within 24hr
after that around 28 times i called them. still they didn't give any response

This is rediculus service, although we have paid for this month but due to balance update the dish TV has stopped the service today which is not tollerable .if any issue related to balance update is pending after several time miss called then it's the provider issue for that why we will suffer from service interruptions...

Hi dish tv
This is to inform you that today at around 5:45pm i tried to recharge my dish tv account vc no.-[protected], registered mobile no.[protected]. The amount for which i recharged was rs.622 since there it showed that on recharging for rs. 622, i would get extra validity for 4 days.

The amount got deducted from my amazon pay balance account (Screenshot attached for reference), however, my dishtv account validity has still not been extended by one month.
Also, the transaction details screen that appeared on the screen after payment was blank (Screenshot attached).

Please suggest asap.
Regards
Suman kumar
C/o saurav kumar
[protected]

2600 rupee new connection online booking 9september 2018 online debit card payment and 10 September dish TV success ful complete delivery and 10 September start pack has stop in 12 October and why I can give 2600 rupee my name is ripendra Kumar Singh VC NO is [protected] and send me reply pincode 282006 please help me thanks.

I am very sorry but i want to disconnect my dishtv connection because complaints are not getting resolved in 24hrs every time. So much time i am wasting everyday to talk to customercare but complaint are not getting resolved for current complaint (301 signal error, no tv from 4-oct-2018) and for old complaints. I never see this kind of customer care and this kind of service from any other services. Please check my complaints with my reg. Mobile number ph. [protected] for new vc no. And old vc no. And please do needful. I want money back for my setupbox and my balance amount of my account.

Hi, i have temporarily deactivated my account vc: [protected]; mobile: [protected] due to some personal reasons. Now today i re-activated it but i am unable to watch the channels. Customer care asked for a technician visit which will cost rs.200.

Though it is not a big amount but i am not satisfied why customer should pay for such issues? You guys are providing a cable connection and if it is not coming it should be you who should troubleshoot it.

Dear sir,

Vc no:[protected] register mobile no :[protected]

I am nithiyananthan from tamilnadu, karur dt, anjur vilage, narikattuvalasu my home i am dish tv customer using dish tv 15 years. Iam recommended dish tv my relative using 10 concoction running, sir dish tv customer care person not support in this time my i call some more time not responsibility answer please follow this proplam. I am full support in dish tv.

Yours sincerely,
Nithiyananthan. S
[protected]

Earlier i have changed my pack by mistaken to "bharat pack rs - 100" with 17 add-on's now when i'm going to upgrade any pack on dishtv website but unfortunately its not changing. I want to change my pack to "swagat pack rs - 209". Kindly have a mercy on me because i'm old customer of dishtv india. Please solve this as early as possible. Vc: [protected]

Sir, i have installed hd free dish connection this year. After every 15-20. Days appears in the screen shows no signal. About this so many times i have discussed concerned authorities but no action has been till to date. As such you are requested to direct the concerned man to solve this problem.
Thanks
Yours
Tatbir kumar verma
Vpo jhikli ichhi
Near shiv mandir
Mob. No. [protected]

​my vc no is [protected].
My setup box is not working. I made a complaint 1 week before in dish tv customer care as my connection has still in guarantee period and. But whenever i called customer care and asking about my complaint they said it will take 24-48 hours. They make us false promise everytime. I am totally pissed off about the service dish tv is providing.

I request either repair my dth setup box or return my money.

Regards
Jagdish

I have kept on writing to dishtv customer care that even though i am keeping on recharging month after month - my issues are not getting resolved. Please check repeat of same emails being sent to dishtv customer care - they dont even bother to call or reply.

Ranjan lala
Sat 10/6/2018, 2:28 pm
Hi dishtv,

I have been keeping on writing emails to you regarding more than 60% of channels not working in my titanium - full-on hd pack.

I would like t bring to your notice; kindly reply.

After recharge, we kept the set top box on channel 96 for one hour.
Hindi & english serial - none of the hd channels are working!
Movies - hindi and english - none of the hd channels are working!! Further - hbo, mnx, wb not working.
Sports - none of the hd channels are working. Even star select 1 & 2 not working.
News - most news channels are not working!!! Cnn & bbc also not working!!
Discovery, etc - all hd channels not working.
If i don't have hd support - please switch me to non-hd and please credit my account accordingly.

Error code is - 301, you are not subscribed to this channel - for all.

I have written enough emails without problems being sorted out. Kindly correct the same immediately.

Regards,

Ranjan lala

I recharge my dish t v account [protected] with rs.400 on three september 2018 morning.
But it not show my account.
Dish t v message me to recharge your plan immidiet otherwise close your dish t v. So please solve my problem. I am a regular customer of your service. I am regular recharge every month before recharge date. So kindly solve my problem early. And we enjoy your service.