Dish TV — Vc recharged but dish tv not provide service | |||
I am a customer of Dish TV net work since Oct 2010 I purchased a set top box from Roopasri Enterprises Balanagar, after running 3 years one day that set top box burnt and again I replace that set top box from their dealer at shapur nagar he taken Rs.300.00 and stamped on the service card one dealer name.From that time to 13th Oct 2015 it was running on 13th Oct 2015 I recharged Rs.266/- by online through Rechargeitnow site but the Dish TV unsubscribed all chenalls from 14th Oct 2015 when I asked their customer care executive they told me it is unsubscribed due to it is international VC same thing their all executive told me but one day one of their technical person called me and he told me your VC is showing Dubai place because on 16th Oct 15 it was recharged in USD so here is my point node down sir if the VC was recharged USD on 16th than how they stopped service on 14th Oct 15 after 2-3 days one executive told me you send to us dealer name and address, contact no than we can do something So I went to the dealer and collect the details but that time the dealer given me another name and details which was not matched with the name at the time of providing set top box Laxmi Narasimha enetrprises, chandanagar, with in this period I wrote them so many mails and warn to them I will take legal action if you will not solve this problem.Still they are not respond seriously. it is not a matter for loss of money it is a cheating with customer. Now I am proceed to lodge a case against DISH TV by consumer court SANJAY GAHAN VC no [protected] Mobile no [protected] Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Dish TV Team,
As per your immediate work on this your team solved the problem but why they were taking a long time for solve this if it is solved by your end easily they gave me much more problem and now they are not providing the full service I paid one month amount INR 266 but service was disconnected from start date 14.10.2015 and solve the problem on 02.11.2015 night 10 PM so total 20 days net I unable to get your service why I will bear that amount and as per your team executive told me he can waiver 12 days but after your team given me only 5 days waiver so what is your word, are you really serve your service to the public or it is a drama only, today your executive Mr Rahul called me and told me we already waiver 11 days INR 100 do you think I am a beggar beg you 100 rupees so why you waiver Rs.100 though I paid to you one month service amount you have to give me one month service as per your connection on 02.11.2015 from I want service 30 days from that particular day.
If you can deduct my service amount as you have that facility means you are at server than I can spread all these news to the public and I will send mail whats app message and by the way of social network about your service the proof is your mail .I am giving you 24 hours for this
As per your immediate work on this your team solved the problem but why they were taking a long time for solve this if it is solved by your end easily they gave me much more problem and now they are not providing the full service I paid one month amount INR 266 but service was disconnected from start date 14.10.2015 and solve the problem on 02.11.2015 night 10 PM so total 20 days net I unable to get your service why I will bear that amount and as per your team executive told me he can waiver 12 days but after your team given me only 5 days waiver so what is your word, are you really serve your service to the public or it is a drama only, today your executive Mr Rahul called me and told me we already waiver 11 days INR 100 do you think I am a beggar beg you 100 rupees so why you waiver Rs.100 though I paid to you one month service amount you have to give me one month service as per your connection on 02.11.2015 from I want service 30 days from that particular day.
If you can deduct my service amount as you have that facility means you are at server than I can spread all these news to the public and I will send mail whats app message and by the way of social network about your service the proof is your mail .I am giving you 24 hours for this
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