[Resolved] DishTV — 402 error on stb | |
As my stb not recharged for 3 months due to some reasons but now recharged but show error 402 viewing card faulty called customer care told need to replace card and our technician visit charge also around RS 500 need to pay. why should I need to pay for viewing card as in phone if sim gets faulty we get it free replaced we are paying for what we are using. Was this information helpful? | |
Nov 29, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Oct 29, 2018 DishTV Customer Care's response Dear Nitin, Hope you are doing good. We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |
 3 Comments | |
Comments
Dear Sir,
I have problem in my Dish TV View Card. my V.C. No. [protected], my mobile No.[protected]
Please resolve my problem as soon as possible
Regard,
Gautam Dutta Mudi
I have problem in my Dish TV View Card. my V.C. No. [protected], my mobile No.[protected]
Please resolve my problem as soon as possible
Regard,
Gautam Dutta Mudi
DishTV Customer Care's response, Jul 6, 2021
Verified Support
DishTV Customer Care's response, Jul 7, 2021
Verified Support
As my stb not recharged for months due to some reasons but now recharged but show error 402 viewing card faulty called customer care told need to replace card and our technician visit charge also around RS 500 need to pay. why should I need to pay for viewing card as in phone if sim gets faulty we get it free replaced we are paying for what we are using please help me.
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV