DishTV Complaints & Reviews

Address: Mumbai City, Maharashtra, 400055

I am Mahesh Anjarlekar, I customer since 6years to dish tv, my set-top box not working, so dishtv boy coming replaced it dish HD + box but his not giving remote and his charge me 840 Rs, after 15 day's set-top box giving me problems 301signals not found problem. I called customar care his saying this problem is 200Rs charge.

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Address: Kamrup Metropolitan, Assam, 781022

My vc no is [protected]. My set top box stopped working after just 15 months. Had purchased on april 17.
Last time it was working fine. I was back after a week yesterday and it is not working. When called they said i need to pay rs 613 rs including charge of service engineer. Break up rs 413 for set top box and rs 200 for engineer. Feel so cheated. I had already paid package for 3 years and it stopped working after 1 n half year. Why should i pay again. A definitely dissatisfied customer. Want my money refunded for 15 months and let them pick there product. Want refund. Please help.

Oct 2, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

DishTV Customer Care's response Dear Sanjay Das,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 29, 2018

DishTV Customer Care's response Dear Sanjay Das,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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S

shi74bua

Aug 21, 2018

My mobile number is to be changed to [protected] for vc no. [protected] and email changed to [protected]@rediffmail.com

I recharged for Rs 300 from a dealer shop in kuzhithurai and not got accounted and in TV account not showing recharged.

Reply

DishTV Customer Care's response, Aug 22, 2018

Verified Support

Dear Customer(shi74bua),

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].

Regards,
Online Team
DishTV

S

satishuke

from Savantvadi, Maharashtra

Aug 24, 2018

Dear sir/madam,
It's my humble request to please add Lord Buddha tv channel on dish tv, currently we are not able to watch this channel on dish TV...
So please do the needful..

Regards,
Satish Uke

Reply

DishTV Customer Care's response, Aug 24, 2018

Verified Support

Dear Satish,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Sep 1, 2018

Verified Support

Dear Satish,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Non stop calls from dish tv from different mumbai land lines numbers for vc number [[protected]] on my registered mobile number with them which is on do not disturb mode. This is mental harassment. I do not want to renew dish tv subscription for now.

I have called dish tv customer care to stop such call for 2-3 times they told that you will always receive call regarding offfer & activate. They will not stop callling me. No such facility available in their system to stop call.

They suggest changing my mobile number. This is not the solution. It's harassment. Customer care service is very bad.

Can we take legal action on that?

Oct 5, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

DishTV Customer Care's response Dear Chintan Dalwadi,

In order to assist you. Request you to share your registered mobile number as we need a verbal communication in this regard.

Regards,
Online Team
DishTV

Verified Support

Aug 29, 2018

DishTV Customer Care's response Dear Chintan Dalwadi,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: 403103

Hello sir,
My name is sandesh prabhudessai, my vc number [protected], email i'd sanil. [protected]@gmail.com i bought dish tv connection on 21st july, i was using tata sky connection with vc number[protected], i was using multi tv connection on this. Because of offers and dish tv services i thought of closing tata sky connection and switch to dish tv, accordingly i registered online for new connection. I received a call from bina who is sales executive and she offered me fixed pay term offer, i clearly mentioned that i want dish tv multi connection during the call and i want this connection as parent. So she told me to buy this offer activate parent and later on book child connection. I followed the procedure and after a week i called customer care and she told me they cant provide multi tv connection. Since then i am calling daily and i am getting different response from different executive, i requested them to check call recording i if am faulty. I talked to escalation department, there team leader and other executives. I am facing all these difficulties because of wrong information shared by dish tv sales executive. Kindly look into the matter and try to resolve, if my problem cant be resolved at least refund my money so that i can again switch to tata sky again.

Regards
Sandesh prabhudessai

Sep 26, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2018

DishTV Customer Care's response Dear Sandesh Prabhudessai,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 25, 2018

DishTV Customer Care's response Dear Sandesh Prabhudessai,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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K

khemrajani

from Mumbai, Maharashtra

Aug 17, 2018

Dish TV not working...and more over they have pathetic service...every time the technician comes they charge 200 plus some parts he will ask to change and charge ...this is their new way of minting money from common public

Reply

DishTV Customer Care's response, Aug 18, 2018

Verified Support

Dear Customer (khemrajani),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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Address: Udupi, Karnataka, 576201

Dish TV stopped Two Basic channel
1) DD Chandan (It is Govt. Free channel)
2) Kasturi Kannada Channel

In All other DTH Company. They will give it free of cost.

I Called customer care for these two channel and gave complaint. The Service Request No. is[protected] on Aug 6th 2018 But No Response. and still problem not solved. I Called them 3 to 4 times regarding this.
they told we will take action immediately. But not taking any action.

Somebody telling to me this problem is not solved until i have to Upgrade to HD Box. My question is why should I upgrade. For Upgradation I have to pay money to DISH TV. This Shows Dish TV is trapping old customer.

So I lodge my complaint in Consumer Complaints. Because DD Chandana is a free channel and govt under channel. They should give free.
Finally I Request to Dish Company give these two channel immediately OR Freely upgrade my SD Box

My VC No. [protected]

Sep 30, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2018

DishTV Customer Care's response Dear Shashikanth,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 24, 2018

DishTV Customer Care's response Dear Shashikanth,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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R

Ranjan kumar prasad

from Nashik, Maharashtra

Aug 17, 2018

Technical team are not working their job properly ...and behaviour of customer care officers are very poor they don't want to understand the customer's problem...very poor response...I will never suggest to anyone for purchasing of dish TV...my complain regarding changing of modem from south zone to north zone...my vc no. Is [protected]

Reply

DishTV Customer Care's response, Aug 18, 2018

Verified Support

Dear Ranjan Kumar Prasad,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 25, 2018

Verified Support

Dear Ranjan Kumar Prasad,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

Dish TV is deliberately creeping in disturbances in Sony TV channels. We have this compliant for a very long time and has been raising the issue to Dish TV but without resolution. They ask for money to rectify the same. Once when we complained, they set it right but only for a day.
The VC # is [protected]

Sep 29, 2018

Complaint marked as Resolved

Verified Support

Aug 25, 2018

DishTV Customer Care's response Dear Arun Zutshi,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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A

arunzutshi

from Mumbai, Maharashtra

Aug 30, 2018

Dish TV is deliberately harassing the Sony customers.

Dear Arun,

As we have informed you earlier, that the technician chargers would be applicable for the visit, but you denied to pay for the same. Moreover, we have taken your feedback that the technician visit should be provided free of cost.

Regards,
Online Team
DishTV

From: Arun Zutshi
Sent: 28 August 2018 19:19:38
To: write2us
Subject: Re: RMN [protected]

Yes, this is DishTV issue. If all other channels can be relayed well, why is Sony being targeted by DishTV. This is all over web in fact. So please rectify from your end and in case that requires you to send Technician do it at your cost.

Thanks in advance and i hope that the matter will be resolved ASAP. Your Customer Care has been irresponsive for over 3 months now.

On Aug 28, 2018 16:15, write2us wrote:
Dear Arun,

As per our conversation on [protected], you are facing the signal related issue on Sony channel, but you are not ready to pay technician visit charges. Moreover, we have taken your feedback that the technician visit should be provided free of cost.

Regards,
Online Team
DishTV

From: write2us
Sent: 28 August 2018 11:17:35
To: Arun Zutshi
Subject: Re: RMN [protected]

Dear Arun,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

From: Arun Zutshi
Sent: 28 August 2018 01:03:49
To: write2us
Subject: RMN [protected]

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Satellite, Cable DTH TVDishTV sony tv
Dishtv — sony tv

1 Review
Ar arunzutshi on Aug 13, 2018
Submit a Complaint
Dish TV is deliberately creeping in disturbances in Sony TV channels. We have this compliant for a very long time and has been raising the issue to Dish TV but without resolution. They ask for money to rectify the same. Once when we complained, they set it right but only for a day.
The VC # is [protected]

Verified Support
DishTV Customer Care's response, Aug 25, 2018

Dear Arun Zutshi,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Complaint comments Add a Comment Updated: Aug 25, 2018
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Why does it needs to have a hd set top box to see sd star sports select channel, i really dont get it. On top of that they have put these select channels in normal packages to fool people so that when they activate this pack they can charge for those channels, wont show those channels and ask costumers to buy their hd set top box worth 800. Well done dish tv well done👏👏👏

Sep 26, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

DishTV Customer Care's response Dear Customer (paddygoa),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 20, 2018

DishTV Customer Care's response Dear Customer (paddygoa),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

View replies

B

Bhawansingh Deora

from Mumbai, Maharashtra

Aug 14, 2018

I rechared todae of 1410 rs but now i wanted to uprade with another pack which is 235 per month...but they gave me pack of 350 rs per month...

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K

khemrajani

from Mumbai, Maharashtra

Aug 17, 2018

Dish TV not working...and more over they have pathetic service...every time the technician comes they charge 200 plus some parts he will ask to change and charge ...this is their new way of minting money from common public

Reply

DishTV Customer Care's response, Aug 17, 2018

Verified Support

Dear Customer (khemrajani),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 25, 2018

Verified Support

Dear Customer (khemrajani),

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

P

pandaygpp

from Dharmsala, Himachal Pradesh

Aug 22, 2018

My VC no. is [protected] please solve my issue. they make me fool and they block me

Reply

DishTV Customer Care's response, Aug 22, 2018

Verified Support

Dear Customer(pandaygpp),

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 31, 2018

Verified Support

Dear Customer(pandaygpp),

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Ernakulam, Kerala, 682035

My vc number is [protected].. I took new connection on 3 aug with 1 month titanium pack but till now no channel is coming.. All channels showing not subscribed.. I have called customer care at least 100 times.. Everytime they open new request and close it within 2 min without provide support.. Its been more than a week.. My contact number [protected]

+3 photos

Sep 17, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Aug 10, 2018

Updated by Kailash Thalor The technician who came to install said channels will come in 15 20 min and and went away.. and now he is telling he will not come to solve the issue. His number is [protected]. i have lodged many complaint via customore care but everytime gets same old answer than complaint will be solved in 24 hrs.. but after 24 hrs i get msg that my complaint is closed... no technician visit made ever and just like that closing my complaint and i everyday i am lodging fresh complaint.

Verified Support

Aug 13, 2018

DishTV Customer Care's response Dear Kailash Thalor,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Aug 16, 2018

DishTV Customer Care's response Dear Kailash Thalor,

We tried contacting you on [protected] however, your number was not contactable. Please share an alternate number where we can reach you or contact our customer care[protected]. Moreover, as per our records, you are currently enjoying WORLD PACK (Rs.390*+18%GST=Rs.460 Per Month) along with FULL ON HD (Rs.191*+18%GST=Rs.225 Per Month). Also, inform you that we have sent a Refresh command on your Set Top Box. To allow timely updation, please switch off and switch on the Set-Top-Box from the main power supply and keep it on Channel 96 for 15 minutes. Furthermore, You can also refresh the VC by giving a MISSED CALL on[protected]Toll-Free) from the Registered Mobile Number.

Regards,
Online Team
DishTV

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Address: Kollam, Kerala

VC No. [protected]
From 8th August 2018 night 102 Iow balance plate appears on my TV. I already have balance till 20th August 2018. This is happens the 3rd time in a month, after an employee contacting me to sell an HD box. Yesterday I contacted 3 times to your customer Care executives. But no use at all. I strongly doubted that your agenda for Selling HD boxes is behind this. But I don't want that. Now I am decided to quit your Subscription that continues from 2006. Thanks for your concern about customers.

Sep 23, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Aug 10, 2018

Updated by ShanavasKA My vc no. is [protected].and my monthly Subscription is 301 rupees. My Switch off date is 20th August 2018..But I don't get the channels from 8th August night with 102 low account balance plate. Tomorrow I contacted the reps 3 times. But no use. From 2006?use this DTH. 1 year ago I changed my set top box to dish plus. One month ago a guy called me to change the STB to HD. But I deny that offer. After that this is the 3rd time happens this.. Is the company deliberately cutting the Service for selling the HD Boxes? I want to get my channels with the lost days include.

Verified Support

Aug 13, 2018

DishTV Customer Care's response Dear Shanavas,

As per our telephonic conversation, you confirmed to us that you are not interested to upgrade to HD. Moreover, we have shared the customer care number for further assistance.

Regards,
Online Team
DishTV

Verified Support

Aug 18, 2018

DishTV Customer Care's response Dear Shanavas,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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S

safwanub

from Bengaluru, Karnataka

Aug 13, 2018

My diahtv number is [protected] is registered with [protected] this no pls i want change my mobile no to [protected] pls its required

Reply

safwanub's reply, Aug 6, 2018

I want to change mobile number to 9964208809 vc no 01524603234

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Address: 500025

My vc number is [protected] I am not able to view my any of the channels its showing 101 error and 103 error oh hd channel on my tv since 02/08/2018 and had a technician visit and paid Rs 200 but the problem remains the same .Their is no proper response from the customer care also they are just extending the time by hours and by days.Both the department customer care and technical department are saying the same thing its It related issue and we have mailed it to the concern department, Its a week now and still the problem remain the same .Its very disappointing when paying so much. I request you check the matter as soon as possible.

Sep 27, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

DishTV Customer Care's response Dear Customer (MdNi),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 20, 2018

DishTV Customer Care's response Dear Customer (MdNi),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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G

Ganesh Ayare

from Mumbai, Maharashtra

Aug 14, 2018

Myself Ganesh Ayare, Mobile No.[protected], V.C.no.[protected].I check my account today i.e. 09/08/2018 and found Dish TV the active Music Active Pack without my permission, Please deactivate this channel immediately and please correct my next recharge date and switch off date.

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DishTV Customer Care's response, Aug 16, 2018

Verified Support

Dear Ganesh Ayare,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 16, 2018

Verified Support

Dear Ganesh Ayare,

As per your request, we have deactivated Music Active service from VC 01512290760. Moreover, your next recharge date is 02 Nov 2018 and box next switch off date is 05 Nov 2018.

Regards,
Online Team
DishTV

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Address: Jalaun, Uttar Pradesh, 285205

Usually i recharge my dishtv (Vc no. [protected]) for family pack. Recently i noticed that our pack is expiring without completing 1 month time and i found that there are 2 addon packs active in my a/c (Hd pack and dance pack), which were activated without my consent. I communicated by phone call and email to dishtv. But they have denied to accept their fault and refused to refund money.

Sep 23, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

DishTV Customer Care's response Dear Customer (aksg24),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 18, 2018

DishTV Customer Care's response Dear Customer (aksg24),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Hi I am having new titanium South pack. But all my channels are coming as 101-unsubscribed channel. I am not getting even one channel.
My vc number is [protected].
I am in uae so I am not able to contact customer care also. So kindly solve this issue for me.
When I got the dish everything was working properly suddenly is stopped now.

Sep 24, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2018

DishTV Customer Care's response Dear Srinivasan Meiappan,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 24, 2018

DishTV Customer Care's response Dear Srinivasan Meiappan,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Mumbai City, Maharashtra, 410206

I had done the recharge of 350/-, but most of my channel are skipped.

I had called 6 to 7 times but they are repeadeatly saying wait for 15 minutes your problem will get solve, but yet it not resolved.

Almost i can't able to see my 50% of channel which is available in my pack.

Second thing the problem is from there side then to they are charging me there technition charges.

I totally get frustrated.

Need your help team.

Sep 19, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

DishTV Customer Care's response Dear Satish Kasare,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 18, 2018

DishTV Customer Care's response Dear Satish Kasare,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: 800014

Dear concerned,

Since last 1 year i am using dish tv (Vc no[protected] and on 25th of june 2018 setup box of same stopped working thereafter i have registered the complained and mr. Raju jha ([protected]) from goldcrest from patna came for repairing and replaced the box and for the same they charged approx 800 for old (Not new) setup box and 200 for technician visit and said that we are providing 3 months warranty for same after 1 month the setup box stopped working again i called the customer care and again they charged 200 for technician visit (Mr. Raju jha - goldcreast - [protected]) on 1st of august 2018, once again setup box stopped working on 6th of august 2018 just after 5 days of repairing and called raju jha more than 5 times but he is not picking ph and after picking saying whenever i will come that side will repair the setup box. Now i am requesting to dish tv that kindly refund may paid money and recharged amount (Balance amount approx 1500/-) because of the worst service you have been provided since last month. I dont have much time to call you after 5 or 10 days to repair the setup box.

Rajesh kumar
[protected], [protected]@gmail.com
Vc[protected]

+2 photos

Sep 8, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

DishTV Customer Care's response Dear Rajesh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Aug 08, 2018

DishTV Customer Care's response Dear Rajesh,

As per our service team remarks, your DishTV set-top box related issue has been resolved and channels are working fine. Do let us know in case you need any further assistance.

Regards,
Online Team
DishTV

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I am having my dish tv connection with viewing card number [protected] (Vcn). The mobile number registered with dish tv was +91 [protected] (Current rmn) and would like to it to be changed to my new mobile number +91 [protected] (New rmn).

Old rmn is used by my brother and hence do not want to disturb him whenever there is any issue with my dish tv connection.

Thank you for your assistance.

Sep 8, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

DishTV Customer Care's response Dear Customer (badrisutha),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Aug 08, 2018

DishTV Customer Care's response Dear Customer (badrisutha),

We wish to inform you that we have updated your Registered Mobile Number. Do let us know in case you need any further assistance.

Regards,
Online Team
DishTV

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Address: 201002

Website: www.dishtv.in

My dish tv registered number is [protected] and i recharged my account at 25-07-18 at 346 rs at that time channel pogo & cartoon network is comming on 04 or 05 august 2018 dishtv company has closed these channel. Company is doing every thing what it want with out following any eulw and regulatin. Kindly punish the company and make my money revert with penalty.

Sep 15, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Aug 06, 2018

Updated by vineetbhushan Not following any rule and regulation

Aug 06, 2018

Updated by vineetbhushan Customer is frustrated too much.

Verified Support

Aug 07, 2018

DishTV Customer Care's response Dear Vineet Bhushan,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Aug 07, 2018

Updated by vineetbhushan I am not going to write any email to dish TV.
Dish Tv has to resolve my problem as per consumer court rules.

Aug 08, 2018

Updated by vineetbhushan No action taken by Dish TV till now.
Requested to court kindly take neccesary action against DishTV

Verified Support

Aug 09, 2018

DishTV Customer Care's response Dear Vineet Bhushan,

We wish to inform you that as a valued customer, we have replaced the Disney/Hungama channel instead of Cartoon network/Pogo. Moreover, we have activated Cartoon Network/Pogo and you can watch till your next switch off date i.e.27/Aug/2018. Post, that it will be available at Rs. 12.5 +18% G.S.T = Rs 15/- per month. Kindly note that a lock-in period of 30 active days is applicable on the requested Add-On pack(s) which cannot be deactivated before the completion of the lock-in period. To activate Cartoon Network/Pogo, you can also give a missed call on [protected]/ [protected]. To allow smooth updation, please switch-off your Set-Top-Box from the main power supply, then switch it on and tune in to Channel 96 for 15 minutes.

Regards,
Online Team
DishTV

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V

vineetbhushan

from Noida, Uttar Pradesh

Aug 7, 2018

I am not going to write any email to dish TV.
Dish Tv has to resolve my problem as per xonsumer court.

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I have recently renewed my service with dish tv.

After renewal i have noticed that they have removed few channels from my earlier subscription. When i reached out to the customer care and the seniors they are asking me for additional amount to add the channel back which was part of my earlier subscription.

There renewal notification is an eyewash and does not give complete information to the customer.

A new way to generate additional revenue and taking customers for ride. I need to knock doors of consumer court so that at least other prospective costumers do not fall pray to the advertised services of dish tv. My request reference number lodged with dish tv is[protected]

Sep 20, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

DishTV Customer Care's response Dear Customer (Gkp1970),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Aug 06, 2018

Updated by Gkp1970 I have mentioned my request number in my earlier message and even posted my comments on your CEO page. I am still receiving the same kind of response from all the corners. I feel Dish TV does not seem to interested in retaining the existing customers. Not happy with the way the operations is run by Dish TV.

Verified Support

Aug 08, 2018

DishTV Customer Care's response Dear Customer (Gkp1970),

In order to assist you. Request you to share your registered mobile number at [protected]@dishtv.in as we need a verbal communication in this regard.

Regards,
Online Team
DishTV

Verified Support

Aug 16, 2018

DishTV Customer Care's response Dear Customer (Gkp1970),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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S

sathishalle

Aug 6, 2018

Dear sir,

Very poor service from dish tv so many times called to customer care they didnt respond correctly i taken new connection on 19th july 2018 still theri is issues very bad service please take action against this.

thanks,
Sathish alle
sathish6.[protected]@gmail.com

Reply

S

suresh273

Aug 6, 2018

Dear Sir,

Please note that the registered mobile no. [protected] is no more use, therefore kindly request you to update my new mobile no. [protected] as my registered mobile no. for CV no. [protected].

Thank you for your kind co-operation

beware continuing services with dish tv - Comment #3176190 - Image #0

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Address: Alwar, Rajasthan, 301001

Dear mr dua, i recently bought a dish tv setup box console from_your company_ on 18-jul-18 after 12days i plan for shifting the setup box in my another house, i called on your customer service help line no [protected] five times when first time they picked my call they said... Sir we will send the engineer by today. I asking for charges then she said no its free of cost your i don;t need to be pay but when i got a call from your engineer he said its chargeable i said i have recording of your customer service the said its free of cost. So he don"t agree to understand and go back his office. Then i again received your customer care call they said mistaknly we have said that free of cost thing now you need to pay... That is starting... Very bad experience with your company i said your customer service please switch my account in your company so they switch my account as per my request... But your company like very very bad service and it stopped working i am disappointed and now console is completely useless. Please help me in installation service the product with the new one as the product is in warranty.
Reference no.[protected]
V. C no.* [protected]

Sep 6, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

DishTV Customer Care's response Dear Customer (Indian Pi),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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B

Bj gumber

from Baraut, Uttar Pradesh

Aug 7, 2018

Today HD box red light show
Pls change my HD box free of cost in approval
I m 13 year old customer

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H

himangi agrawal

from Anta, Rajasthan

Aug 7, 2018

Sir I requested many times plz downgrade my package but after so many complaints the refused to downgrade please help me in this matter regards

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Address: Chandigarh, Punjab, 160036

This is regarding the pathetic and false promises.

My VC no. XXXXXXX.
Today I mistakenly added one Add-on pack. and with in next 10 seconds I tried to delete Add-on pack from their website and got message that My request has need registered. Then in 10 minutes, I called customer care, agent said that he has registered the request and add-pn pack will be removed in 1 hours.
After waiting for 5 hours I called customer care again and agent misbehaved with me. He was very rude and hardly interested to hear my complaint and give me resolution. I requested him to have his senior/manage to talk to me. After many requests he said his senior is busy and can not talk to me. Then he said, he has registered a call back for me and his senior will call me back in 15 mins. But waiting for an hour, I had to call customer care again myself. This time, customer care agent was hardly interested to take call and talk to me. Finally he said that he has registered my complaint and with in 15 min my add-on pack will be deleted. I requested him to be on line for 15 mins while my account gets updated. He said Ok. Then he said its not possible because I have to wait for 29 days more to get add-on deleted as per my request. I asked him that he just said that with in 15 mins my pack will be deleted. He said he doesnt know anything. I again request this agent to have his senior talk to me, he put my call hold and then after 10 minutes call disconnected and nobody called me back.

My Complaint Points are -

1. They has put so called lock in period without my knowledge and no confirmation while mistakenly added add-on pack (I wanted to add Supreme Infotainment and mistakenly added Hindi Entertainment).

2. There is no option to switch/modify channels/packs/add-on from website, while they have shown these services but none are working.

3. I am very much disturbed and also insulted by rude behavior of customer care agents.

4. Why the company is cheating with such so called locking period and false promises, that are mere useless.

I want my package to be free from LOCK IN period and let me have the OPTION TO CHOOSE WHATEVER CHANNEL OR PACKAGE I WANT TO SEE. Its none of your business to decide whatever I see.

GIVE ME SOLUTION AT EARLIEST.

Aug 5, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

DishTV Customer Care's response Dear Customer (sm01),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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M

MandulaRaju Mandula

Aug 6, 2018

My channel missing ETV PLUS CHANNEL PAY VCNUMBER [protected] MOBILE NUMBER [protected]

customer service and cheating - Comment #3175905 - Image #0

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Address: 147001

I took full on hd pack of dish tv last year which had all hd channels of dish tv..
But dish people slowly started switching off there hd channels from the pack and asked for extra money to take them.
First when india tour of sa they switched sony ten channels out of pack and asked for extra payment to watch them.
Now they have taken hbo hd out and asking for extra money.
They are cheaters and have no respect for customer.
They just know how to make money from the customer.

Sep 4, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

DishTV Customer Care's response Dear Customer (Chadhaharmit),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

View replies

M

MandulaRaju Mandula

Aug 6, 2018

Sir my pakge change super star telgu pakge Rs 43 telgu pakge update vc [protected] mobile number [protected]

DishTV Complaints & Reviews

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DishTV reviews & complaints page 116

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v. c no.* 02534761988

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customer service and cheating

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remove channels from my pack then ask to pay extra... cheating

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