DishTV Complaints & Reviews

dear sinr my dish tv rechage 02/04/2015 amount 300 sbi bhind rong rechage bc no [protected] onlione trangiction no -ig00vaezj6 mr distv vc no [protected] pils indosh the trajiction amount my bc no [protected] my payment esymobil is oder no 56605987 pils help my service

I have recharge my dish tv ( customer no. [protected] ) and RMN is [protected] from net banking of SBI, I have got a message that your amount has transfer through INB Avenues india pvt. ltd. and transaction no. IGOOUVFZE8 for 500 rs. on dated 01.04.2015 but my dish tv not recharge.

Everytime we recharge we got error about card refresh and when we call the customer care on the expense of 40/50 rs. they give us various excuses everytime and after harrasing us for many hours they on the dishtv.Now we are facing this from 5 months and this is sheer unprofessional conduct.

Hello Dishtv, My actual recharge date on your site is 24th April but when i switch on the distv it is showing "recharge your viewing card for availing service. I tried to contact different numbers given in your site without any success. Please contact me or correct it ASAP. Thanks, SHINURAJ

Dear sir, My VC No is[protected] & RMN is [protected] I was on ALL SPORTS pack at Rs 335 per month & recharged on 11-03-15 & next recharge date is 08-04-15 A call was there from your side perhaps on 12- 03-15 in regard to promotional offer to view Platinum Pack on experimental basis & if that was liked by me, the pack would be upgraded with efffect from next recharge date, that is 08-04-15 but I have not given consent for upgradation. Meanwhile I have got INVOICE by your mail dated 27 -03-15 showing upgradation & billing thereof &showing next recharge date as 31-03-15. Now I want to know that how unfair things are being done .At the same time it is requested to change my pack to NEW SUPER FAMILY Pack at Rs240 per month with immediate effect .Kindly intimate next recharge date Yours KASHI NATH SINGH

Dear Sir/Madam, My V/C No is [protected] My Registration Mobile No- [protected] Sir, I Recharge My Dish Tv account on[protected] Online worth Rs-500 & also my bank account has given message but currently my dish tv showing Zero balance. so kindly request you please do need fully as soon possible. continue my dish tv a/c recharge otherwise refund amount. thanking you...

Sir i have just recharged my a/c with Rs 250 against vc no [protected] on 28 mar 2015 by your app dish tv downloded from google play. Amount has been deducted from my sbi a/c but my dish tv has not been recharged. Pl refund me or recharge my disch tv.

Inspite o[censored]sing dishtv for 7 service, I am fed up with the constant fight to get good quality HD signal. Only call center employees attend the call. Explain problem daily and they give new solutions. But never a permanent solution. Best reception signal is ERROR 301. NO SIGNAL OR SIGNAL NOT FOUND. THEY WILL KEWP CHARGING U FOR HARDWARE. PL RETURN MY ONE YEAR SUBSCRIPTION CHARGES

Dear All, Please note my VC number is [protected]. Dear All, I made a payment of Rs.1290 from my HDFC credit card on 20th March 2015 auth code is 076687, ARN is 74568225079270038002538.I didnt receive sms or mail so i called up Dish tv the very next moment but they refuse to help and wait for 24 hrs. i called back on 22nd March again and provided all the details and they asked me for transaction id . I didnt get any sms or messgae from Disht TV so i dont have the transaction id. Again they were asking the same thing for a week.Now they are telling that they want to me to wait for another 1 day. There was no call back from there end . each time we were spending more than 50 Rs. for STD and calling these people., i continously called back on 23rd, 24th, 25th, 27th March 2015, which till date i have not got. today it is 28th March time 12.17 a.m i m still talking to them still no resolution. Spoke to Mr.Sanket Kar, floor supervisor, dish tv noida. Please find below mail for further details from Bank regarding the same. WORST SERVICE AND NO RESOLUTION!! mob no:[protected]

Dear Sir/Madam, My V/C No is [protected] My Registration Mobile No-[protected] Transaction id: 507578 Sir, I Recharge My Dish Tv account on[protected] Online worth Rs-300 & also deduct my bank account but currently my dish tv showing Zero balance. so kindly request you please do need fully as soon possible. continue my dish tv a/c recharge otherwise refund amount. thanking you...

Dear Sir, I had recharged my dish tv on[protected] at 19:31 through a common service centre, CSC-Sahaj (CYBER-PLAT ONLINE). Unfortunately by mistake ID/voucher no. entered wrongly. From that day I have been complaining to the executives/Sr. Executives of Dish TV Services Pvt. Ltd. regarding above matter, but they are not solving my issue. some time they say that mail to us mentioning the etc. etc., some time they say-tarrif plan has changed, some time they asked for Transaction ID, dealer ID etc. Overall I am dissatisfied with their response.So I m giving you transaction details what I have collected from the service Centre to take necessary action. Thanks for read this mail, and I shall be waiting for your quick and effective action. Details are- Correct ID No.-[protected], wrong ID no.- [protected]. Transaction ID[protected] via CYBER-PLAT. Center/dealer ID-[protected]. Dealer Mob. No-[protected]. Thanking you warm regard- BRUSE MAHER. ASSAM, MOB. NO-[protected]

Dear Sirs, This is my humble request to look into the problem being faced from last one month. We are experiencing the worst quality from few months and now network is totally gone. Service complaint registered last month but technician Arjun came last month and replaced LNPS saying defective but there is no improvement. I have been charged for the part which I don’t know whether changed or not without raising invoice. For past few months we are finding the worst experience of customer service where as cable operators are giving much better services than the giant dish tv is really surprising. For remote I had suffered for so many days and finally I have to purchase local remote from grey market where quality is a big issue. At the time of selling the product sold saying lifetime warranty but now they are saying that set up box needs replacement and cost is applicable…..why? If the part is not damaged or mishandled than where is customer fault, cable operators are never asking for single rupee except monthly charges showing more channels. Please explain me why should we continue dish tv if such poor service is given by dish tv to loyal customers like me. Request immediate response and resolution as we are not able to view any channel. Thanks and regards, Rajiv Mirani Associate VP, ICICI Lombard GICL, Kolkata [protected]

My VC No. is [protected] is registered name of Hisar Real Estate Pvt. Ltd. E-Mail Id [protected]@gmail.com & contact no. is [protected]. My dish tv is not working because where camera is shifted this part is damaged. pls. send the person who changed this part as soon as possible.

Sir, I have recharged my dishtv account through dishtv app by debit card. Rs.375 is deducted from my account. I get massage from the bank.But my dishtv is not recharged yet. I have not been gotten any message from dishtv. To day is the last date to recharge my dishtv. So, I request you to take the necessary action.

[protected] Service Provider Name DISH TV DTH Location Name: Pudukkottai. Order Number DO[protected] Customer Name thamodaran Purchased value (MRP) 500.00 Date 11/03/2015 Subject: JustRechargeIt Order No DO[protected] :: Order Successful From: [protected]@justrechargeit.com ([protected]@justrechargeit.com) To: [protected]@yahoo.co.in; Date: Wednesday, 11 March 2015 2:01 PM

sir mera dish tv connection mere father mrs. hamwant singh k nam s h aur mera vc no. hai [protected] aur mera ragisterd mobil no. hai [protected] hai.. mera card refres error bata raha h.tv screen par 1 msg karne k liye likha tha aur likha tha msg karne k 15 min bad dishtv chalu ho jayegi. mujhe msg kiye hue 1 ghante ho gaye avi tak start nhi hui h isliye mai chahta hu ki meri problem jald solve ki jay

sir I have done wrongly recharge other VC No. instead of my own VC No. Kindly correct the mistake by the help of the following details and refund the amount: WRONG VC NO. : [protected] RIGHT VC NO. : [protected] DATE & TIME OF RECHARGE:[protected] AT 20:22:05 P.M AMOUNT : RS. 500 TRANSACTION ID : [protected] through MOBIKWIK.COM NET BANKING LOGIN ID : MOHAMMAD3594671 BANK: J&K BANK HANDWARA SOUTH

I complaint for not receiving the signal, according complaint no[protected] on date-13/mar/2015 for VC no-[protected], company engineer came to attend complaint and tell that VC card & set-up box both are not working, and install new set-up box with new VC connection (VC No- [protected]).they convert both connection in multi-vision and not tell us about it. My old connection is also running without my knowledge if I recharge my new connection than the amount is transfer in both connection equally. But I use only one connection. I complaint in customer care about it then they tell me that they can not do anything about it. So please help me for solving this issue, Thankyou With Thank's & Regard Munendra Ph.No- [protected], [protected]

Mr Venkatiesh ( CEO DishTV) I highly recommend you to either switch job from dishtv or fire your customer support team and listen to customer care calls yourself. I am highly disappointed with your customer care service. They are Very unprofessional and have scripted replies with zero solutions. Customer pays for a channel which should be available immediately for view but if not available and customer don't make call in next 24 hours, we have actually wasted our money because Dishtv has a policy of not supporting such calls and just rip-off people. They have not mentioned anywhere about the expiration date/validity of bonus points so that customer can be aware o[censored]sing them in time. No customer loyalty policy is there. I have been using dishtv for the last 7 years(approx) and still no value. I have lost over 1000 points because customer care didn't told me the validity period though I have asked them. Mr Chandan Prasad from dish-tv email support team called me and accused me of not keeping track of expiration date. If they don't have it on their website(myaccount), how can I track it. He also accused me of not asking customer care if not on website. Arey baba how will I know if these points will actually get expired. Amazingly, they have removed the misleading page of Movie on demand channel from my account just while i was on call with them...wow that was fast. I am quite sure this mail will go unread or will get reply with zero satisfaction but I just wanted the team to know the reasons of me discontinuing Dishtv finally. I am going to renew it for one month and the last time now to check out taka-sky or airtel digital..Forums are full of complaints and if you read them.. Maximums issues are same. I believe Dishtv must have a separate city to establish a customer care center to accommodate more people as this issues with their service needs more hiring equivalent to a city. No reputation management system is there to listen to customer queries and answer them with more empathy. Sorry Mr. Ventatiesh for choosing Dishtv and keeping it for 7 years. I wish when people search your name on google, you will find it on top linked to customer care forum. You should know what pathetic company you are associated with or I would say you have not managed properly. Its very sad... -Mayur (subscriber name-U K Sharma - [protected])

Mr Venkatiesh ( CEO DishTV) I highly recommend you to either switch job from dishtv or fire your customer support team and listen to customer care calls yourself. I am highly disappointed with your customer care service. They are Very unprofessional and have scripted replies with zero solutions. Customer pays for a channel which should be available immediately for view but if not available and customer dont make call in next 24 hours, we have actually wasted our money because Dishtv has a policy of not supporting such calls and just rip-off people. They have not mentioned anywhere about the expiration date/validity of bonus points so that customer can be aware o[censored]sing them in time. No customer loyalty policy is there. I have been using dishtv for the last 7 years(approx) and still no value. I have lost over 1000 points because customer care didnt told me the validity period though i have asked them. Mr Chandan Prasad from dish-tv email support team called me and accused me of not keeping track of expiration date. If they don't have it on their website(myaccount), how can i track it. He also accused me of not asking customer care if not on website. Arey baba how will i know if these points will actually get expired. I am quite sure this mail will go unread or will get reply with zero satisfaction but I just wanted the team to know the reasons of me discontinuing Dishtv finally. I am going to renew it for one month and the last time now to Itcheck out taka-sky or airtel digital..Forums are full of complaints and if you read them.. Maximums issues are same. I believe Dishtv must have a separate city to establish a customer care center to accommodate more people as this issues with their service needs more hiring equivalent to a city. No reputation management system is there to listen to customer queries and answer them with more empathy. Sorry Mr. Ventatiesh for choosing Dishtv and keeping it for 7 years. I wish when people search your name on google, you will find it on top linked to customer care forum. You should know what pathetic company you are associated with or i would say you have not managed properly. Its very sad... -Mayur (subscriber name-U K Sharma)