| Address: Pune, Maharashtra |
My channel pack price is rs 320. So I recharged on 28/10/14 for 2Month with rs 640. In which all sony channels are viewed. But on 31/10/14, from my pack sony channels are removed to a-la-card pack, which is chargeable. They inform on sms but not inform that it is chargeable. so after sms for activation, my amount is deducted and recharge date is reduced by some days. And I only send sms to activate one channel, but they activate 2nos of channel and deduct more rupees. I called dishtv customer care, they registed my complaint with No[protected], but not having facility to track online also not able to refund my money. every 6months, they increase the pack price and same time thay remove 3 to 4 channel from same pack and charge more price to active this channel. So please take appropriate action and revert back my money to actual next recharge date. Regards Amol Kandekar Mob No - [protected]
Aug 14, 2020
Complaint marked as Resolved
DishTV customer support has been notified about the posted complaint.
Thanks for voicing your concern. We wish to inform you that IndiaCast channels like Colors, UTV Action, UTV Movies, Bindass, Comedy Central have been added to various base packs with Colors HD! Sony channels may still be viewed at nominal cost (a la carte) by calling customer care or by following the link below http://www.dishtv.in/Pages/DIY/DIY.aspx.
For any further clarifications, please drop us an email along with your VC no. at [protected]@dishtv.in.
Regards,
Online Team
Dish TV