DishTV Complaints & Reviews

I have DishTv connection at my home.I got a message on my TV screen regarding a recharge offer i.e.{Recharge for only Rs.501/- & get Rs.552/-in DishTv account}.I recharged with an amount Rs.501/- to grab this offer.But I did not get this offer amount Rs.51/-.I contacted DishTv custmoer care, but their reply was unsatisfactory.The representative says you should call our customer care office first to know the terms and conditions, i feel cheated in the name of T&C apply.Now what should I do to teach them a lesson .Matter is only just mare of Rs.51/-, this is not so important but cheating a consumer by way of tricky ways is important.

DEAR C/CARE OF DISH TV, RECHARGE RS.250 MADE ON VC NO. [protected] TXN NO.[protected]. ON DATE 11/10/2014 BUT SAME VC NUMBER IS NO FUNCTIONING PRESENTLY DUE TO RECEIVER FAULTY .NOW I WANT REMAINING AMOUNT FROM OLD VC NO. KINDLY PLEASE BE TRANSFERED ON NEW VC NO.[protected] .NEW VC NO. IS FUNCTIONING AT SAME ADDRESS CUSTOMER MOBILE NO. [protected]. ADDRESS SHASHI PRASAD GUPTA VPO –NAWADIH PS INDRAPURI DISTT-ROHTAS BIHAR 821308

I was not getting many subscribed channels properly. I used to get for some minutes then a screen comes with no signal message. But free to air dooradarsan channels were getting properly. I contacted Dish TV customer care. They told me i have not connected AV cable properly. Then I told them if AV cable is not connected I will not get their Dish TV logo also. Then they told me I have not connected Dish cable properly. Then I told I am getting dooradarsan properly. Then they told to change STB box and around 800Rs will be charged. They told your STB will be replaced with a old stb and there will not be any warranty. Last 10 years I was using Dish TV. I always had bad experience with their call centre. No I have shifted to Videocon DTH.

1. Why is http://www.dishtv.in/ is DOWN STILL?? 2. Any idea how to see my Current Plan? 3. Today there was a display saying "Recharge for Rs. 501 & get value for Rs. 552". I recharged for 4 months (Rs. 2004) and Surprised to see the validity is only for 3 months!!!

Iam feeling very helpless while writing this email to you, please go through mywhole experience with Dish TV. Iam your valuable customer since 3 years and holding 3 dish tv connection, earlier everything was going very smooth but on 10th of October 10:20pm I madea biggest mistake of my life that I have recharged my dish tv throughJustrechargeit.com and by inaccuracy I wrote a wrong VC number [protected]instead of [protected] recharge was successfully done but when my DTHwas not activated I checked and came to know that recharge was done on wrong VChence immediately I called Dish TV customer care but most of the time my callwas disconnected by agent as they were unable to understand my complaint orthey were not perfect in English. I also spoke to supervisor and got different– different process to escalate my issue further, all email attached for yourreference. Finallyafter a long follow up I got the confirmation from the Justrechargeit that mypayment swapping had been successfully processed, amount was transferredto correct VC number on 13/10/2014 please get in touch with Dish TV. Since13th Oct I m in touch with Dish TV via call and via email but no resolutionyet. Firstof all dish tv does not have customer care mechanism for customers complaintthey use to ask the customer to visit on website and login than write theircomplaint, now I m asking you that in corporate industry every company hastheir own customer support email id and grievance redressal for complaint butyou don’t? surprised Iam expecting a proper action from you even I don’t know how the nodal officerwill act on my complaint. Pleasefind the all attached follow up emails I did with myoxigen.com andjustrechargeit.com for your reference so that you can understand my actualpain. It’sbeen more than 6 days now and my dish tv connection is deactivated and yoursincere customer is waiting for revert. Iwould also appreciate you if you will check my all call records made by me onyour customer care no and give strict feedback to all executives whodisconnected my call coz I also lost so much money to dial your chargeable no. Callme on - [protected] With Regards, HAMMAD ALAM | Customer Service Yesterday Iwas clever, I wanted to change the world. Today I am wise I decided to changemyself

Hi, This is Naveen Rohitas VC no is - [protected]. The setup box is not working since last 2 days. Actually i am out of india so i am unable to register the complain through registration mobile number. So i am raising the complaint through net, you can contact on [protected] (My wife mobile no). My wife tried so many time to register the complain in customer care but not received positive response. Please resolve this issue as soon as possible. Regards Naveen Rohitas

Hi my self sangram from Nasik.my setup box (vc num- [protected]) stopped working 4 month back.It was having balance around 3500rs. I called nasik dishtv customercare . They said i Need to purchase new one. And i paid 1200rs For new setupbox (vc num - [protected]).they promised that balance from old vc num will be transfered to my New vc num.but nothing happened..i called dishtv representative ( Sagar) and his boss(deepak kothawade) Many times.but mostly they don't answer call. It is around 4 month that no action taken..plD suggess what to do...

Dear sir, I am Ajay Kumar Behera, VC no.[protected], registration mobile no.[protected], model no.AF-7012S, STB serial number-DST[protected] & UA number-[protected] . This VC no activation Super family packs. Before days not show many Oriya channels. I call to customer care, but they asked me this VC no is international VC no. So not solved here. What are doing now I don’t? N.B:-(BEFORE THREE MONTH DATE OF 15.07.2014)

Dear team I have recharge my vc No. [protected] amounting to Rs.600/- online vide IMPS ref No.[protected] on 15th Oct 2014. I am sorry to say that I have not recd recharge messge of same and and my account is not yet updated. Bank transaction was successful. Pls look into the matter and do the needful at the earliest. rk kalra [protected]

The above card is showing deactivated. Says to recharge but I have credit till December. It keeps happening if I don't on the TV for say 2-3- days? I have raised this issue before also but only temporarily rectification has been done. The card is in the name of Jenny kurien. Mail me = [protected]@gmail.com

MY DISH TV VC NO.[protected] REGD.MOB.NO. [protected] PAYTM TRANSACTION ID NO. 1349dbc3eab3bf69 On 11th October'2014 i recharged my dish Tv with Rs.250/- successfully through PAYTM. But even after complaining to the customer care for more than 8 times my dish tv is not recharged. 3 days have gone but i have not got any response.

I have recharge today for 1 month with Rs 320/- but after recharge my switch off date is showing 07.11.2014 and recharge date is showing as 04.11.2014. Please clarify why. My next recharge date should show as 10.10.2014 and switch off date as 13.10.2014. Further my pack was Rs 280/ per month but every time it is being changed as Rs 300, Rs 320/- Regards Sanat Das [protected]/[protected]

our V.C. No. [protected]. is showing 102 message with Blue screen as V.C. Deactivated. Although we have paid Rs. 3010 on 22.08.2014 for Titanium Pack. Which should be valid till April 2015. Where as this message is confusing why should our DISH T.V. stop use when amount is paid for use till April 2015. Pl. up date and let the Dish V.C. made activated. Our E- Mail ID is [protected]@yahoo.com and the registered mobile no. is [protected]. Await...

Hi I had registered for a new connection in July for Dish TV tru HD+ vide Token no. 529219 Just after filling my credit card details, money was debited from my account though it was a failed transaction. I had sent a mail and requested customer care to cancel the booking and credit the amount to my account. It's been 3 months now, money has not been credited to my account. My credit card merchant is claiming that DISH TV has informed that the service was provided to me. Look into this issue and treat this urgent. I have called DISH TV n no. of times and have been enquiring status for the same.but not getting any concrete answer. I will be bound to go to customer grievances cell to complain this. Thanks Sumeet [protected]

Dear Concerned, We have incorrectly credited Rs. 500 under our old permanently disconnected VC [protected] around 21:30 hrs on 07OCT14) instead of putting under our captioned HD VC. [protected] For your information, The Transaction ID No for the amount Rs500 deposited is[protected] from one of the DEALER DEALER ID NO 193751 in Mumbai, using their PPCR Mob No: [protected] under old VC No[protected], which was permanently disconnected and replaced with above new HD VC. The dealer is not supportive and cooperating to provide further transactions details telling us that it is our problem since we provided incorrect OLD VC No and asked us to contact you directly. Since this old VC[protected] is no longer existing, I shall be grateful if you would do the needful URGENTLY to transfer the amount to our above HD VC. Both these VCs are pertaining to us in the name of MUKESH BHATIA (e-MAIL ID [protected]@hotmail.com, Tel [protected]) Your prompt action/ response under confirmation to me would be highly appreciated. Kind regards, Mukesh Bhatia

My VC no is [protected]. Every time I recharge I loose my southern channels to which I subscribed to. It has become customary to wait for two days and call the customer care.When I call the customer care the representative is unable to understand and keeps on speaking useless things such as I have subscribed to North Indian Pack. Even after writing to the MD last time and receiving an apology from him the dishTV is not able to resolve the problem. If this continues I will be compelled to go to consumer Court.

SIr, 1. on 30/09/2014 at 12:39:44PM BW-Dish TV has given an foffer to me on my mob no. [protected] .That offer was: Recharge kare Rs. 1375 se aur paye Super Family pack 1 saal ke liye, BachayeRs 1385. 2. I recharged my VC no. [protected] 0n 04/10/2014 at 7:22PM. 3. on 05/10/2014 at 11:00:29AM, BW-Dishpy sent message :Post recharge 0f rs 1375.00MOD non stop has been activated on ch 254 for 184 days.Accordingly your rechsrge date is shifted to03/04/2015. Why dish tv not given for 1 saal offer upto 03/10/2015 4. Again on 05/10/2014 at 11:02:45AM sent a sms on [protected] :BW-Dishpy : Dear RAHUL SHARMA, Congrats on time recharge of RS 1375 RECEIVED TOWARDS UR SUPER FAMILY Pack under Trnx no.[protected]. ABHI TAK TO MUJHE 1 saal OFFER nahin mila . You are requested to take necessary action against DISH TV & do needful. RAHUL SHARMA FAZILKA PUNJAB Mob. [protected]

VCNO- [protected] My set box which was bought in 2007 with the above VC card was KAON -model KSC-i260MCO (Sl No. [protected]F[protected] This box is now not working, no power supply showing. The above VC card is ok, no problem. My friend gave me another set box which he was using in a Gulf Country. (The VC card was not given to me.) The details of the set box are : Model CD-1004 iS - Sl No: 119ABF05WJ17311 (Also another Sl...

Sir, on 8 oct 2014 i recharge a dishtv VC#[protected], this card was in the name of Mr.radhakrishnan munusamy This car was recharge from goa Please sir check and let me know what is the status my email ID#[protected]@gmail.com

VC NO. [protected] RMN: [protected] FROM, RAJU MV, DEVAGANGA, KOODALI PO, KANNUR DIST, KERALA, 670592 SIR, 1. PLEASE SEE MY VC NUMBER. I AM CUSTOMER NEARLY 5 YEARS . I PAID RS. 1260/- TOWARDS SILVER SAVER PACK ON 18/08/2014 (FOR SIX MONTHS) AS PER YOUR ONNAM OFFER AND YOU INFORMED THAT MY NEXT RECHARGE DATE IS 16/03/2015.(TRNXNO.[protected]. THEN YOU INFORMED THAT ONE EXTRA TIME AVAILABLE ME AS PER ONNAM OFFER. BUT TWO WEEKS AGO YOUR MESSAGE RECEIVED BY ON TV NEXT RECHARGE DATE IS 31.10.2014.. WHAT IS THE REASON? 2. I AM THE SUBSCIBER OF SILVER SAVER PACK . BUT NEARLY TWO WEEKS AGO MY MALAYALAM CHNNELS LIKE ASIANET, ASIANET PLUS, KIRANTV, SURYATV ETC. NOT RECEIVED ME. ON THE SCREEN IN IT IS NOTED IT IS UNSUBSCIBED CHANNEL. WHAT IS THE REASON? 3. I CONTACTED YOUR CUSTOMER CARE IN MANY TIMES AND THEY INFOMRED ME THAT MY VC BLOCKED AND SAID TO ME THAT THEY ARE HELPLESS AND ADVICED TO SENT MESSAGE. WHY MY VC BLOCKED WITHOUT ANY REASON. 4. YOUR EARLY ACTION AVAITED. OTHERWISE I TAKE LEAGEL ACTION AGAINST YOU IN CONSUMER COURT FOR COMPLENSATION. YOUR EARLY ACTION AWAITED