DishTV Complaints & Reviews

Compliant A:- I am customer of Dish Tv From last 1.6 Years. Now last week I have shifted my home Dombivli Ambika nagar To Dombivli Garibacha wada Last week then I have contacted Dish TV customer care for service they provide Dealer Contact on 2nd September 2014 Only Re-Installation – Rs. 200 + tax + hardware charges if applicable SEVEN STAR ENTERPRISES (DCC) SHOP NO 7 RAMESH NIWAS SHIV MANDIR ROAD NEAR TATA POWER LINE THANE - 421201 MAHARASHTRA(INDIA) [protected] [protected] Then I have contacted this dealer provided by you for fitting and installation. Then this Dealer provided technician my home on 6 September 2014 for fitting and installation after (completion of work) that they did not provided Bill or Receipt They have charge RS 300. So please provide bill or Receipt me immediately. Compliant B:- As Per Dish TV Customer care my area is cable my service area (Dombivli West :- 421202) is lying under cable violent area. So I want to how Dish TV Decided My Area Is under cable violent area and form which date? And why they dis not inform me before I am facing problem. My VC Number is [protected] My Name: - Deepak Ghanshyam Chaudhari My Register Mobile Number is: -[protected] Compliant C:- When i registered any complaint to the link - http://www.dishtv.in/email-us.aspx. I did not received any confirmation mail and complaint number so please solve my problem as early as possible My VC Number is [protected] My Name: - Deepak Ghanshyam Chaudhari My Register Mobile Number is: -[protected] For Complaint A, B AND C Giving ANS Dish TV Customer care as belows ANS FOR COMPLAINT A:- Dear Mr Chaudhari, Thank you for writing to us. As per conversation, it has been communicated your area is high cable violent area and we are unable to provide the receipt for the same as you have taken the service from free lancer. For any further assistance, please write to us by visiting at -http://www.dishtv.in/email-us.aspx We value your association and assure you of our commitment to serve you better. Warm regards, Radhika Aneja Customer Service DISHTV ANS FOR COMPLIANT B:- Dear Mr. Chaudhari, Thank you for writing to us. We regret to inform you that your service area is lying under cable violent area, hence we are not able to provide the technician visit in your area. Moreover, as per our records there is no specific date for the same due to it depends on service area. For any further assistance, please write to us by visiting at -http://www.dishtv.in/email-us.aspx We value your association and assure you of our commitment to serve you better. Warm regards, Papiya Sarkar Customer Service DISHTV ANS FOR COMPLAINT C:- Dear Mr. Chaudhari, Thank you for writing to us. We regret to inform you that your service area is lying under cable violent area, hence we are not able to provide the technician visit in your area. For any further assistance, please write to us by visiting at -http://www.dishtv.in/email-us.aspx We value your association and assure you of our commitment to serve you better. Warm regards, Himani Customer Service DISHTV So solve my all above complaints as early as possible My Contact Details My VC Number is [protected] My Name: - Deepak Ghanshyam Chaudhari My Register Mobile Number is: -[protected] ID:[protected]@gmail.com Best Regards Deepak Chaudhari

Myself Nishita Singh D/O of Dr.R.K.Singh, Mobile No.[protected], V.C.no.[protected].Yesterday i.e. 27-09-14 channel bindass, dish active games, mtv has been activated on my dishtv account which has not been subscribed by me.Therefore, please deactivate these channels as soon as possible and please correct my next recharge date and switch off date.

My VC number[protected] Current status- Deactivated - showing recharge your DISHTV. But i have recharged (1 year package) in the month of July'2014 for next 1 year. Myself & family members went for "ALL INDIA TOUR" FROM 20th Aug to 27th Sep'14. Now, we switch on Set-top-box today and showing message " Viewing Card (VC) Deactivated. What is the reason? i tried open Web site www.dishtv.in but not open. How to get connection or How to activate? Please advise me - mail id: [protected]@yahoo.com

Sir, I have recharged my dish tv as per details given below: DTH Recharge of ₹ 230.00 on Suvidhaa.com was successful. Your transaction ID is 295677. Transaction Details Recharge for Dish TV # [protected] Success ₹ 230.00 Paid through Net Banking on 18 Sep 2014. Order total ₹ 230.00 But till date my dish TV account has not updated. For details please find transaction detail as under: [protected] IG27540344 Transfer to [protected] SBI

My VC number [protected]
Current status- Deactivated
Reason- Not used since last 3months and notification missed for recharge

Complaint-
1. Dish TV login page not opening for registration and recharge
2. The message reads for dialing a toll free number but number is not reachable
3. There are sites for RECHARGE. I tried but it reads that VC is not valid.

Resolve
RC Sachdeva
[protected]@yahoo.co.in

dear i had recharged by online SBI BANk on[protected] at 8:23 ruppee 185 (one hundred and eighty five) so now a day not activate DISH TV also other information bellow: NAME: Patel Kamleshkumar narayanbhai V C NO:[protected] online SBI Tranjection Number: MSBI[protected]IG000NTNO1 transfer to[protected] Update Mobile number:[protected] E mail:dr.[protected]@gmail.com please to early activate as possible and repy on mobile i wait your reply thank you

Hi, My registered mobile number is [protected] and [protected] my setupbox is not working and i tried to connect to your IVR is it's also not working without working why the IVR and Toll free number is provided to the conumer please i need fast resolution . TRY TO CALL ME ASAP. Best Regards, Murugeswari. S

I have recharge of super family pack 230/- yesterday but my mistake our VC no. is [protected] this is correct one but i have entered [protected] only 1 digit mistake so please check this problem and suggest me and so please rply fast for this complaint and i have 2 time SMS for 57575 Call Me and 12/- for this SMS charges but just one time call your service provider and not follow for this call and ask me but he is talking some times hold me then phone cut and no follow up for this query so please Call Me and solve the issue.

Dear Sir. My RMN is [protected] I have recieved offer from your company via message dated 17/09/14 at 10:45 am as follows: " DishTV offer. Recharge kare Rs. 1375 se aur paye Super Family Pack 1 saal ke liye. Bachaye Rs. 1385. Maze le 235 se bhi adhik channls ke. Hurry, Limited Period Offer." And i have recharged with Rs. 1375 on 17/09/2014 at 12:03 pm. I have recieved earlier the above offer on call by your company number [protected] on 21/08/2014 at 10:00am. So, Please I request you to activate my offer and extend the next recharge date for 1 year. Regards Adv. Jay Gajwani

v c number---[protected] m n ------[protected] name rajiv kumar gupta address---1126/3 seergovardhan varanasi dear sir, we have been messageing since seven days or more arround[protected] and phoning to dish tv because there is no rain and the signal is not coming.. we have lost seven days of paid tv charge. kindly look into the matter and solve my problem. thanking you yours sincerely rajiv

Is VIVEK SHRIRAM BHOPATKAR, AT-POST DEVRUKH, TAL.SANGAMESHWAT, DIST.RATNAGIRI, MAHARASHTRA, bearer of VC No[protected]. From today's noon follwing marathi channels show the message 101 ie Unsuscribed hannel even though my subscription is valid till 2nd NOV. 2014. I hereby request to activate all marathi channels immediate under intimation, why the channels was barred? Expecting positive results without any hesitation. Vivek Bhopatkar vivek.[protected]@gmail.com

HI, I am : Arup Kumar Roy. VC no. - [protected]. STB no. DST[protected]. Res. Mob. no. : [protected] Address. : 1, Bakultala Lane Pushpanjali Apartment. Flat No. 401, 4th Floor Po. : Konnagar. Hooghly. 712235. I am really an unfortunate customer of Dish TV as I am not getting service since last 10 days. Disc is not functioning at all. After recharge about two weeks back the system did not respond when I informed customer care for rectification. Service charges Rs, 170 /- also paid to the representative Mr. Somnath ( Mob. No. [protected]) when he aligned the disc on the roof and later on Mr. Satyajit (Mob. no.-[protected]) restored the line. After very next day same problem happened and since then last 10 days it is not functioning. As Mr. Somnath said, I informed him 4/5 times to come and check, but unfortunately he did not turn up and I am unable to see the programs till now. Pl. arrange to send your representative further to my place immediately and rectify the defect. Awaiting your response soon. Regards, Arup Kumar Roy [protected]

Sir, my new DishTV installation request NO 14744462 submitted AT 0900 hrs on 19/9/2014 through online (Ref by Mis Pooja Contect No [protected] Online Customer Helper) and promise by Mis Pooja my new connection installed before 1830 hrs on 19/9/14 but their technician not install my connection til 1400 hrs 20/9/14 hence my surprise gift (HD DishTV) pending for my family.

SIR, MY NEW DISHTV INSTALLATION REQUEST NO 14744462 SUBMITTED AT 0900 HRS ON 19/9/2014 THROUGH ONLINE (REF BY MIS. POOJA CONTECT NO [protected] ONLINE CUSTOMER HELPER) AND PROMISE BY MIS POOJA MY NEW CONNECTION INSTALLED BEFORE 1830 HRS 0N 19/9/14 BUT YOUR TECHNICIAN NOT INSTALL MY CONNECTION TIL 1400HRS/20/9/14 HENCE MY SURPRISE GIFT (HD DISHTV) PENDING FOR MY FIMILY

Dear Sir/mam, I have purchased Dish TV set top box and dish from one of my friend who has been shifted to out of India. Now I wanted to installed it at my home so I wanted to transfer ownership to my name and my Mobile number to be register to the same account to operate. S/R No. 1286ABR43DS10827 Chip No. [protected] My Name is Bhushan Hiraman More Mobile No. [protected]...

I have the following grievances against Dish TV:1. Every month, there is a connecting Issue saying no signal, especially during prime time TV viewership. For example, today, there has been no rain, yet the signal shows poor. No connection available. 2.The customer service is simply terrible. They keep you on hold as long as you can endure. Today, I got through on my third attempt after being kept on hold for 9 minutes. Then starts the next problem, the service agent is not able to resolve the issue, says its a dish problem. The technician will have to be sent to change the angle of the dish. Firstly, every visit of the technician is charged about 140. Secondly, if there is any change in equipment, additional costs are incurred, higher than the market costs. Why does not the company simply state the angle the dish needs to be aligned to. Imagine bearing an additional cost every month over such issues. 3. The service does not include a number of religious channels of other faiths except the religion followed by the majority of this country. They are not even available a la carte option The only reason I am using this set top box is because it belongs to the owner of the flat. Am still looking for another service provider with less installation charges.

Dear sir, I recharge Rs 230 plain yesterday throw paytm.com but i am still waiting for activation my DTV id is [protected] and ph no is [protected] pls rectified my problem. with best regards to All DTV team Transaction receipt Order no: #[protected] Mon Sep 15 2014 [protected]@yahoo.co.in

Dear Sir,
I requested to upgrade my Standard Set Top Box (VC NO. [protected]) registered in my wife name (Nibedita Ghosh) to HD set top box at 2031 hrs on 09.09.2014. It was informed to me that the installation will be done 24 hours to 72 hours.
A call received on next day (10.09.2014) at 0957 hrs from mobile no. [protected]. The person informed me that he was calling from DISH TV and he was then at Mahipalpur and confirmed my address. On listening that my resident is at Dwarka, he informed that they installation will be done on next day.
A call received at 1222 hrs on 11.09.2014 from mobile no. [protected]. The person informed me that he was calling from DISH TV and he was at Dabri at that time and asked me my address. I noted him my address as he had my old address. The new address i.e. (Flat No. 272, Shubham Apartment, Pocket 4, Dwarka, Sector-12, New Delhi) was noted to him. He informed that he will be at my home within 30 minutes. Accordingly I informed my wife. She waited for the service personnel throughout the afternoon.
Again a call received by me at 1931 hrs from mobile no [protected] from DISH TV representative. Now the person was very arrogant and asked me whether I wanted to install it right then or not. I asked him whether they were ready to installed it right then or not. He again asked me my address. I told him that it was already noted. But he told me that the he was another person. As I was in the traffic, I disconnected the phone. Then I received several calls from mobile no. [protected] who was another person. He also asked me the same question whether I wanted to install it right now or not. As if they wanted to listen an answer in negative. I told them to reach at the address that they have and call me. They again call me and told that they were then at P-167, Rajnagar, Palam at my old address and asked my my floor numbers. I called my the then neighbor and request him to look whether any person from DISH TV were there. He informed that nobody was there. Then I understood that they were playing game with me as they were aware that I would not be available there. They lied to me.
Today (13.09.2014) again a call received from [protected], as I forgot my mobile at home. My wife attended the phone. The person again asked my address and told her that DISH TV representative will be there within 30 minutes. She waited again and at 1551 hrs a call again received by her from DISH TV from Mobile No. [protected] and again asked the address and asked whether she wanted to install it then. As she was going with my Son for attending a class, she requested to install it by 1900 hrs. The person informed that it would be too late and would be installed next day morning.
In view of the above incident I request you to check whether the service provider engaged by DISH TV for Dwarka, New Delhi is well equipped to handle consumers’ request. The misbehavior of the personnel was irritating. The addressed such as “Maharaj”, “Boss” during conversation. Please teach them how to talk with the consumers and address their concerns. Please look into the incident.
An early action is requested to upgrade my existing DISH TV.
Thanking you.

With regards,
Sudipta Ghosh
Mob: [protected]

Hello sir, My VC no is [protected]. and my mobile no is [protected] sir i have issue related to my billing. on 15/09/2014 before downgrade my package i had all sports pack (320 rs/month) and my balance is 4250.45 and my validity is 14/10/2015. when downgrade to new family pack(230/month) then show balance only 3719.94 and validity is 09/01/2016. so why my balance reduce 531 rupees. and which type surcharge is taken to my account. I changed my plan to customer care name avinish .

Dear Sir, I am one of your oldest customers. On 15.12.2013 I got my old set up box replaced by a new HD set up box. Today, a service engineer visited to attend my complaint of "no signal" which was made with your customer care centre a couple of days back. I am informed by the service engineer that, the HDMI cable was not supplied with the HD set up box and my t.v was running on normal audio video cable as a result of which, I am not getting the best quality of pictures on my t.v. Being a lay man I have no knowledge about all this and I had no occasion in the past, to verify whether, the cable supplied with HD set up box was HDMI or any other cable. On having come to know about the non supply of HDMI cable, I confronted with Riddhi & Abhi Enterprises, Brij Vihar, Ghaziabad which had supplied the HD box in exchange of my old box for a sum of Rs. 1490 vide receipt No.836 dated 15.12.2013 but the, executive attending the call refused to do any thing in this regard and dared to say that, I was free to make complaint to any body. This is a case of clear fraud by Riddhi Siddhi Enterprises which is not only cheating the innocent customers but bringing the Dish TV to a bad repute. Kindly look into it take necessary actions in this regard and see to it that HDMI cable is supplied to me immediately failing which I may lodge an FIR with the police. I hope you will take proper action to resolve the problem. Ambhoj Kumar Sinha, Advocate, Supreme Court of India V.C No. [protected] Address: 9/D Takshshila Apartments, Abhay Khand- III, Indirapuram (Ghaziabad) PIN 201014.