DishTV Complaints & Reviews

Hi, This is Naveen Rohitas VC no is - [protected]. The setup box is not working since last 2 days. Actually i am out of india so i am unable to register the complain through registration mobile number. So i am raising the complaint through net, you can contact on [protected] (My wife mobile no). My wife tried so many time to register the complain in customer care but not received positive response. Please resolve this issue as soon as possible. Regards Naveen Rohitas

Hi my self sangram from Nasik.my setup box (vc num- [protected]) stopped working 4 month back.It was having balance around 3500rs. I called nasik dishtv customercare . They said i Need to purchase new one. And i paid 1200rs For new setupbox (vc num - [protected]).they promised that balance from old vc num will be transfered to my New vc num.but nothing happened..i called dishtv representative ( Sagar) and his boss(deepak kothawade) Many times.but mostly they don't answer call. It is around 4 month that no action taken..plD suggess what to do...

Dear sir, I am Ajay Kumar Behera, VC no.[protected], registration mobile no.[protected], model no.AF-7012S, STB serial number-DST[protected] & UA number-[protected] . This VC no activation Super family packs. Before days not show many Oriya channels. I call to customer care, but they asked me this VC no is international VC no. So not solved here. What are doing now I don’t? N.B:-(BEFORE THREE MONTH DATE OF 15.07.2014)

Dear team I have recharge my vc No. [protected] amounting to Rs.600/- online vide IMPS ref No.[protected] on 15th Oct 2014. I am sorry to say that I have not recd recharge messge of same and and my account is not yet updated. Bank transaction was successful. Pls look into the matter and do the needful at the earliest. rk kalra [protected]

The above card is showing deactivated. Says to recharge but I have credit till December. It keeps happening if I don't on the TV for say 2-3- days? I have raised this issue before also but only temporarily rectification has been done. The card is in the name of Jenny kurien. Mail me = [protected]@gmail.com

MY DISH TV VC NO.[protected] REGD.MOB.NO. [protected] PAYTM TRANSACTION ID NO. 1349dbc3eab3bf69 On 11th October'2014 i recharged my dish Tv with Rs.250/- successfully through PAYTM. But even after complaining to the customer care for more than 8 times my dish tv is not recharged. 3 days have gone but i have not got any response.

I have recharge today for 1 month with Rs 320/- but after recharge my switch off date is showing 07.11.2014 and recharge date is showing as 04.11.2014. Please clarify why. My next recharge date should show as 10.10.2014 and switch off date as 13.10.2014. Further my pack was Rs 280/ per month but every time it is being changed as Rs 300, Rs 320/- Regards Sanat Das [protected]/[protected]

our V.C. No. [protected]. is showing 102 message with Blue screen as V.C. Deactivated. Although we have paid Rs. 3010 on 22.08.2014 for Titanium Pack. Which should be valid till April 2015. Where as this message is confusing why should our DISH T.V. stop use when amount is paid for use till April 2015. Pl. up date and let the Dish V.C. made activated. Our E- Mail ID is [protected]@yahoo.com and the registered mobile no. is [protected]. Await reply.

Hi I had registered for a new connection in July for Dish TV tru HD+ vide Token no. 529219 Just after filling my credit card details, money was debited from my account though it was a failed transaction. I had sent a mail and requested customer care to cancel the booking and credit the amount to my account. It's been 3 months now, money has not been credited to my account. My credit card merchant is claiming that DISH TV has informed that the service was provided to me. Look into this issue and treat this urgent. I have called DISH TV n no. of times and have been enquiring status for the same.but not getting any concrete answer. I will be bound to go to customer grievances cell to complain this. Thanks Sumeet [protected]

Dear Concerned, We have incorrectly credited Rs. 500 under our old permanently disconnected VC [protected] around 21:30 hrs on 07OCT14) instead of putting under our captioned HD VC. [protected] For your information, The Transaction ID No for the amount Rs500 deposited is[protected] from one of the DEALER DEALER ID NO 193751 in Mumbai, using their PPCR Mob No: [protected] under old VC No[protected], which was permanently disconnected and replaced with above new HD VC. The dealer is not supportive and cooperating to provide further transactions details telling us that it is our problem since we provided incorrect OLD VC No and asked us to contact you directly. Since this old VC[protected] is no longer existing, I shall be grateful if you would do the needful URGENTLY to transfer the amount to our above HD VC. Both these VCs are pertaining to us in the name of MUKESH BHATIA (e-MAIL ID [protected]@hotmail.com, Tel [protected]) Your prompt action/ response under confirmation to me would be highly appreciated. Kind regards, Mukesh Bhatia

My VC no is [protected]. Every time I recharge I loose my southern channels to which I subscribed to. It has become customary to wait for two days and call the customer care.When I call the customer care the representative is unable to understand and keeps on speaking useless things such as I have subscribed to North Indian Pack. Even after writing to the MD last time and receiving an apology from him the dishTV is not able to resolve the problem. If this continues I will be compelled to go to consumer Court.

SIr, 1. on 30/09/2014 at 12:39:44PM BW-Dish TV has given an foffer to me on my mob no. [protected] .That offer was: Recharge kare Rs. 1375 se aur paye Super Family pack 1 saal ke liye, BachayeRs 1385. 2. I recharged my VC no. [protected] 0n 04/10/2014 at 7:22PM. 3. on 05/10/2014 at 11:00:29AM, BW-Dishpy sent message :Post recharge 0f rs 1375.00MOD non stop has been activated on ch 254 for 184 days.Accordingly your rechsrge date is shifted to03/04/2015. Why dish tv not given for 1 saal offer upto 03/10/2015 4. Again on 05/10/2014 at 11:02:45AM sent a sms on [protected] :BW-Dishpy : Dear RAHUL SHARMA, Congrats on time recharge of RS 1375 RECEIVED TOWARDS UR SUPER FAMILY Pack under Trnx no.[protected]. ABHI TAK TO MUJHE 1 saal OFFER nahin mila . You are requested to take necessary action against DISH TV & do needful. RAHUL SHARMA FAZILKA PUNJAB Mob. [protected]

VCNO- [protected] My set box which was bought in 2007 with the above VC card was KAON -model KSC-i260MCO (Sl No. [protected]F[protected] This box is now not working, no power supply showing. The above VC card is ok, no problem. My friend gave me another set box which he was using in a Gulf Country. (The VC card was not given to me.) The details of the set box are : Model CD-1004 iS - Sl No: 119ABF05WJ17311 (Also another Sl No.: 10F6ABF51DS87341) Could you please pair my VC Card with this Set Box so that I can continue watching DishTV. If I have to pay any charges, please let me know. The dealer where I have bought my connection in 2006 has been closed down. Please let me know if you can do this online. If any charges to be paid, I am ready to pay. Its been more 2 weeks that I could not watch DishTv. If it is not possible, please arrange refund of the payment I made. I may have to switch to any other DTH services. Thank you for your cooperation. Best regards, C. R. Kutty

Sir, on 8 oct 2014 i recharge a dishtv VC#[protected], this card was in the name of Mr.radhakrishnan munusamy This car was recharge from goa Please sir check and let me know what is the status my email ID#[protected]@gmail.com

VC NO. [protected] RMN: [protected] FROM, RAJU MV, DEVAGANGA, KOODALI PO, KANNUR DIST, KERALA, 670592 SIR, 1. PLEASE SEE MY VC NUMBER. I AM CUSTOMER NEARLY 5 YEARS . I PAID RS. 1260/- TOWARDS SILVER SAVER PACK ON 18/08/2014 (FOR SIX MONTHS) AS PER YOUR ONNAM OFFER AND YOU INFORMED THAT MY NEXT RECHARGE DATE IS 16/03/2015.(TRNXNO.[protected]. THEN YOU INFORMED THAT ONE EXTRA TIME AVAILABLE ME AS PER ONNAM OFFER. BUT TWO WEEKS AGO YOUR MESSAGE RECEIVED BY ON TV NEXT RECHARGE DATE IS 31.10.2014.. WHAT IS THE REASON? 2. I AM THE SUBSCIBER OF SILVER SAVER PACK . BUT NEARLY TWO WEEKS AGO MY MALAYALAM CHNNELS LIKE ASIANET, ASIANET PLUS, KIRANTV, SURYATV ETC. NOT RECEIVED ME. ON THE SCREEN IN IT IS NOTED IT IS UNSUBSCIBED CHANNEL. WHAT IS THE REASON? 3. I CONTACTED YOUR CUSTOMER CARE IN MANY TIMES AND THEY INFOMRED ME THAT MY VC BLOCKED AND SAID TO ME THAT THEY ARE HELPLESS AND ADVICED TO SENT MESSAGE. WHY MY VC BLOCKED WITHOUT ANY REASON. 4. YOUR EARLY ACTION AVAITED. OTHERWISE I TAKE LEAGEL ACTION AGAINST YOU IN CONSUMER COURT FOR COMPLENSATION. YOUR EARLY ACTION AWAITED

Y/day your representative (IT Care Indore Mr. Santosh) given replacement of our Set top Box, after the confirmation given by your office, that the old Scheme of Rs. 199/- per month will be continued. eBut immediately after replacement received a message on our mobile that “ “Your pack has been changed to South all sport s Life HD at Rs.415/- pm. On your request. Your next recharge date is 30.10.14” We are not able to continue your new package because Rs. 415/- per month is not affordable to us. Kindly arrange to change the package as our old package “Rs.199/- per month as South Gold Pack. Kindly look into & do the needful, enable us to continue Dish TV only. Thanking you in anticipation, Devasia T.P. 21/2, New Panchsheel Colony, Indore. M.P. [protected] & [protected]

Complaints against :- DishTV Customer Care Dish TV India Ltd. FC-19, Sector-16A, Filmcity Noida Gautam Buddh Nagar District Uttar Pradesh India - 201301 Customer Care Phone Numbers and Contacts Phone:[protected]Only MTNL/BSNL lines) [protected]Only Non MTNL/BSNL lines) [protected]All lines) www.dishtv.in Dear Sir / Madam I have recently shifted home same area (Dombivli West). I was previously availing a DISH TV connection at Dombivli West, having VC No [protected]. I also chose to transfer my DISH TV connection. When I had contacted the customer care helpline, I was told that transferring an existing connection is a hassle free process. However, when I came to my new place of residence at Dombivli West the DISH TV people told me that they would not install any connection over there as it is a cable-violent area (God knows what that means!). Even the customer care executive himself was ignorant of its meaning. His tone was rude and inconsiderate This is the atrocious manner in which customers are being taken for a ride in our country. If they cannot provide a connection in a city like Near Mumbai, and harass customers in this manner, then perhaps they should stop indulging in such glittery promotional campaigns to fool customers. I am customer of Dish Tv From last 1.6 Years. Now last week I have shifted my home Dombivli Ambika nagar To Dombivli Garibacha wada Last week then I have contacted Dish TV customer care for service they provide Dealer Contact on 2nd September 2014 Only Re-Installation – Rs. 200 + tax + hardware charges if applicable SEVEN STAR ENTERPRISES (DCC) SHOP NO 7 RAMESH NIWAS SHIV MANDIR ROAD NEAR TATA POWER LINE THANE - 421201 MAHARASHTRA(INDIA) [protected] [protected] Then I have contacted this dealer provided by you for fitting and installation. Then this Dealer provided technician my home on 6 September 2014 for fitting and installation after (completion of work) that they did not provided Bill or Receipt They have charge RS 300. So please provide bill or Receipt me immediately. Now I am not supposed to see the channels which i need or like to see and that are Z Smile DD Sahyandri (Marathi) Star plus, and few others channels which i need need right now to see immediately please try to contact immediately and clarify or shoot out the problem please. On 08.10.2014 from dish tv called me regarding above problem they told me we have provide technician at your home and charge for that RS 200 + tax. But why I am paying again already last time 06.09.2014 already I have paid RS 300/- and this issue already going on for bill. So please solve my problem as early as possible. My VC Number is [protected] My Name: - Deepak Ghanshyam Chaudhari My Register Mobile Number is: -[protected] Best Regards Deepak Chaudhari [protected]

make call to customer care at 6/10/2014 & take information about 15 days recharge request from them but they did not fulfil our request, we recharge 510 rs recharge yesterday & recharge 2 months .so we request about 15 days recharge and we get 2 months recharge, so pls recharge our set up box for 15 days.my register no is [protected] & my vc no is [protected].

Sir, It is to informed you that the my dish to setup box id no is-[protected].After switch on our to power point then your dish to setup box is please wait loading mode only.We are talk with your customer care executive .Then as per his instruction we are follow but not any result.So we are request to you please send a service engineer of your dish setup box instalation place.As early as possible. Thanking you,

sport pack was activated by us on march 2014 and we called from registered mobile number to deactivate ala carte pack on April 9th but it was not de activated till September...I want refund +compensation This connection\dish tv is used by my mom...she is senior citizen...U cannot take advantage of this and keep on charging...if I don't get any response by tomorrow I will switch her connection to airtel. Also she called many times to deactivate the same PS:They have record that we called to deactivate same in April month so why it was not done ? registered mobile no. [protected]