DishTV Complaints & Reviews

Hi my dishtv VCC # is [protected]. i had called dishtv and booked a tech on 16th of august and i was promised that a technician would be there within 24 hrs, its 20 august 2014 today and i am still waiting for a technician, its very hard to understand how they calculate 24 hrs... every time i call them up they are just of no use, no technician came to my house and i am still waiting...My account is recharged upto 2nd Oct and yet i am not able to enjoy or view my services .My STB No has been changed by their distributor Arihant Telecom, Bhuj - Kutch without my permission.I also called disttv asking for help and everyday they say it will be started the next day. i really feel very harrassed by their inhuman attitude... I hope anything can be done now via consumer forum...plz help .My dishtv Complaint No. is 14253140 dated 16 Aug 2014.Must say really pathetic service, because of providers like this we have to face this problems

Since 3rd Aug. I have complained three times but so far my problem is not solved. Last complain id was[protected] which has not been attained by your representative. Since 2009 i am a regular customer of DISH TV but after this problem I am so afraid about the your service. Your local fellows are not responding properly and same has forced us to go against dish tv. I hope you will consider the complain strongly and solve my problem as early as possible. Regards / Radhakanta Dhar. Dish TV Id - [protected]. Mob. No [protected] / [protected]

I had been using dish tv for last 7 years, and had been loyal to the company as a consumer however ever it seems the company has been fleecing consumers of late . I took a new HD connection and was guaranteed a great service while installation but every month the set top get an issue and the phone call to dishtv call centre has one rote reply " Sir we will send you a technician to completely resolve the issue and will charge you RS 175 for the visit " This has been now for over 5 times in last 9 months and no one in dish tv management seem to bother on fixing the issue rather the 3rd party technician only fleeces us by Rs 175 every alternate month . A sad consumer now and am looking to disban the services and association with DishTV for ever unless the management gets in and resolves the issues ... Akhil

Hi my dishtv VCC # is [protected]. i had booked dishtv and booked a tech on 16th of august and i was promised that a technician would be there within 24 hrs, its 17 august 2014 and i am still waiting for a technician, its very hard to understand how they calculate 24 hrs... every time i call customer care they are just of no use, no technician came to my house and i am still waiting... Their distributor Arihant telecom in Bhuj - Kutch has changed my STB No. without my permission and due to this I cannot view the dishtv programs from 15 August . My account is recharged upto 2nd October. I am not able to enjoy or view my services and i also called dist tv asking for compensation and they said nothing can be done about... I hope anything can be done now via consumer forum...plz help. My dishtv complaint no. is 14253140 dated 16th Aug.. Must say really pathetic service, because of providers like this we have to face this problems

Dear sir, other DTH services have more Kannada channels upto 22 Kannada channels like videocan has 22Kannada channels. But Dish TV has only 14 Kannada channels. please add more Kannada channels to Dish TV. Dish TV is cheating for Karnataka & Kannada peoples.

Dear sir I am a valued customer of family pack. Which you have charged for Rs.220/- pm. I do not want to continue as such I want the rate chart for each channels. That I can choice any channels to view. Kindly provide the same to my mail id. Thanks Manmohan kar [protected] [protected]@yahoo.co.in

Dear Sir, I draw your kind attention that we recharged gold pack on time but you deducted our balance in every month without notice.We are watching before few months, several channels are disconnected by your side.Recently we add Hindi regional channels 812 and pay Rs 10.Why should I pay regional channels because your browser have shown channels 812 only pack of Rs 220 pm but we paid every month Rs 280 pm. Please give reasons in this regard and credit to my main balance in our a/c. Thanking you. Shyama Pd Das

Hello,

Good Morning,

Yesterday dated 15-Aug-2014 and @ time 08:46 P.M. from mobile no :[protected] . They had call us from Dish TV H.O. as per they said. and they had promised us my problem will resolved and also tolled us you are in right place ( mean me are in right place ).

According to his promises whatever the part will changed by the service Engg. It will mentioned with serial no or parts no on receipt and also mention the guaranty period and charges.

And also he was promised me you do not get any trouble any more in future .


Today again I had call from your local Dish TV Service Center at @ 9:45 Am from Pune ( Guru Enterprises ) : According to his statement, they will not give us any mentioned ( parts no, Guaranty period ) on concerned Receipt. And Also they will charge parts amount with visit charges.

So that I refused his offer because of whatever conversation with H.O's person had promised us. It showing some deference in both had statement.

So Please guide us what to do.. to fixed this existing problem..

Thanks and Regards,

Krishna Prasad
VC No : [protected]

Name : Krishna Bihari Prasad.
Register Cell No :[protected]
VC No Is : [protected]

Address :
B-207, Kamal Green Leaf,
Gat No : 571,
Kirkatwadi, Near Zillha Parishad School,
Singhgad Road,
Pune - 411 024

Hi, I have been a customer with DishTV for over 5 years since 2008 and hold 2 VC numbers with them namely[protected] and[protected]. Since the last 6 months, both VC have been facing severe technical issues and the problem is that one cannot even report them since the customer service number is constantly BUSY. However, being patient i have tried calling them multiple times over multiple days. I finally managed to speak to them and they sent across a technician to check into my connections. The error that i am getting is 301-No Signal found and this cannot be rectified by the call center, a technician has to come and check. They charge 225 to just come and visit and check or rectify the issue. The technician who came in was extremely rude and had no idea what he was doing. He first stated that as per his observations, the LNB receiver is faulty and would have to be replaced costing Rs.650. Knowing the ignorant approach by DishTV i decided not to argue and asked him to change the receiver. After changing the receiver, he could still see no network. So he decided to refix the wire connections. He changed the connections and still no network was found. Finally, the technician says that the entire Dish assembly would have to be changed since it is rusted and cannot be aligned. Is this a joke? And why should the consumer keep paying for things when inspite of multiple options being tried, the problem cannot be resolved. The total cost of service, receiver and Dish assembly as stated by the technician is Rs. 2000. Why should i pay it? DishTV should be responsible for providing proper resolution pertaining to their equipment. The next issue that i have is that i have been with DishTV for over 5 years. What is DISHTV doing from their end to reward my loyalty with them? Why cant they do something for customer delight by installing new equipment for free for a customer who has been with them for so long? My entire building has other brands fitted and i am the 'ONLY DISHTV CUSTOMER' in my society. I would really love to change over however am binded by a 3+2 year offer that i have subscribed to and paid in bulk. I paid a total of 30000 rupees and should be getting services until 2018. I treat this as blackmail. DishTV understands that the customer is stuck and would have to replace the equipment to continue using the service else can suffer if he does not. Instead of providing customer delight, customer plight is the focus. Please help. My service has not been utilized over the last 1 month. DIshTV should either refund my balance payment that they are holding or resolve the issue for free themselves for such a loyal customer.

[protected] I have a written acknowledgement from the company stating that my account is recharged till 01 April 2015. Inspite of that every one or two months, the system displays, recharge due and gets deactivated. Now for last more than a week the connection is lying de-activated. No response on complaint sent to their email id. Can someone respond. Regards

Hi my dishtv VCC # is [protected]. i have called dishtv and booked a tech on 9th of august and i was promised that a technician would be there within 24 hrs, its 15 august 2014 today and i am still waiting for a technician, its very hard to understand how they calculate 24 hrs... every time i follow up i get request id, however they are just of no use, no technician came to my house and i am still waiting... i have recharged my account and from last 8 days i am not able to enjoy or view my services and i also called dist tv asking for compensation and they said nothing can be done about... I hope anything can be done now via consumer forum...plz help Request id for technician 14157986, 14157987, 14237855. Must say really pathetic service, because of providers like this we have to face this problems. Regards Pratik [protected]

I got two sms after recharging my Dish Tv in the month of May 2014. First Msg:First one stating that " Post recharge of Rs. 280.00 MOD non stop has been activated on CH. 254 for 27 days. Rs. 21.00 processing fee was levied. Your recharge date is shifted to 21.06.2014" Why the hell is that??? Explain in detail why I am supposed to pay this??? Second msg: New channels Max2 and Discovery kids are added to your pack wef 1 June 2-14. Price of your pack will be revised to 300.00 from next recharge. Who told you to add these two channels and revise my pack price without my consent????? I don't want those channels so delete those and keep the pack price at 280.00. Comply immediately!!! Further, today I received an invoice which says that my pack price is now 320.00..I have sent an email regarding these matters on 28 May 2014. Till date I havent received any reply. Can anyone help? My VC number is [protected].

I am a customer of dishtv with vc no-[protected]. I had a ' family pack' priced about Rs 220/p.m. . it has been increased to about 280/pm.without my consent. Now I have been informed that it is again enhanced to Rs. 320/p.m. without my consent.I strongly protest this kind of activity and request you to change my pack to original family pack with price about Rs. 200 per month.

From: [protected]@gmail.com [mailto:[protected]@gmail.com] Sent: Wednesday, August 13, 2014 11:32 PM To: '[protected]@dishtv.in' Subject: Non-viewing of few channels in Dish TV...VCNO- [protected]<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Dear all, Referring to the VC No [protected], we are unable to see the following DISH channels clearly. (1) Asianet, (2) Surya TV (3) Kiran TV. Please arrange rectification measures including replacement of the SET OF BOX / Remote at your expense. Please note that as all other channels are clearly seen, the fault is at your end or the SET OF BOX for which no expenses can be levied on me. The weather is fine and all other channels are clearly viewed and hence please do needful. Regards K. Devadas

Hello Dear Sir / Madam, I am your existing customer since 10-12 years and my VC No Is : [protected]. Recently last November or December I had replace / Upgraded my set top box from SD to HD . But unfortunately I am strongly facing problem on all HD channels. I had make complain on customer care and Service Engg. was visited twisty, I had made his all payment. But He didn't given any receipt . After Visited 1 week or 2 week all HD channel were worked OK but after 1 or 2 week one by one all HD channel were again having same problem. When I complain on customer care He was/is asking my receipt no. I wasn't any idea about to collect receipt from service engg. and they wasn't given any receipt. Now my all HD channel are gone. I am still paying and recharged my HD Channel in regular basis but last couple of month I haven't seen my all HD channel in good condition. So Dear support please do need full help as early as possible and try to fixed my problem. Otherwise I have to go another alternative solution. I am awaiting your response. My Details: Name : Krishna Bihari Prasad. Register Cell No :[protected] VC No Is : [protected] Address : B-207, Kamal Green Leaf, Gat No : 571, Kirkatwadi, Near Zillha Parishad School, Singhgad Road, Pune - 411 024

Sir, I am Balan Nair my Dish TV VC No is [protected], I had a complaint regarding my setup box some days back for which one Mr Naveen came and replaced with one old and rusty setup box for which I paid 350+150. I have asked him to replace the setup box with another one for which he has promised to replace it if doesn't work, with in one week the setup box stopped working after complaint the same chap came and repaired it in my absence. It worked for one week and stopped working again. I complained to customer care they sent the same chap he repaired the setup box I asked him to replace the setup box he ignored it, after he left once again setup box stopped working . Now at present my setup box is not working .My E Mail ID [protected]@gmail.com . Ph [protected]

My vc no. is [protected]Have been calling the customer care services of dish tv since today ealry morning and have been told that their system is not working, its 2 weeks now that no channels are coming but when its even a day delay of recharge they terminate the services immediately.but who is to take action against them now.My channels are not only not coming but now I do not have the list of them on my receiver..Wherever we are we have paid money and viewing the dish network.I have recharged my connection till 2015 and now getting no feedback.Presently I am in Iran and had brought my receiver so that I do not get homesick, I got the channels for one year very nicely and stopped getting them since 2 weeks now, have come to know hat the dish networked has weakened the beam for countries.But why such an irresponsible step, hav not we paid for our sevices.I request the concerned please do take the needful action.Thanking you Sonia Wadhwa

My DISHTV VC No is [protected], Sir my setup box was not working properly, 15days back my setup box was replaced with old rusty box, I have objected for this but he promised to replace it if doesn't works for which I have paid 350+150, but with in one week setup box stopped working again I have complaint about it same person named Naveen came and adjusted the same setup box in my absence but with in one week the same problem faced again the same person came I requested to replace the setup box but now he is trying to avoid it, When I told him I will report it to your company he says that whatever u want to do it .(Now I am unable to see any channels ) My E mail ID [protected]@gmail.com Phone [protected]

I am Shri Dhan Kumar Magar, Consumer of Dish TV Connection from last above 6-7 years but now suddenly its service is stop working i consult with your costumer care representative, from last 2-3 days but even many call i have not got the my service Resume My V/C-No: [protected] REG.Mobile No.[protected] My Add: Vill- Rupa PO/PS- RUPA WEST KAMENG DISTRICT ARUNACHAL PRADESH Contact : [protected]

My vc No [protected], and registered mobile no is [protected]- For last 4-5 Days dish tv showing either 302 Signal not found or 102 VC Deactivated although i got it recharged on 5th Aug.for last three days i have been calling customer care, first of all if one has to do more than 30-40 attempt to get connected with dish tv customer care, if at all i[censored] get connected u ll land up with one answer system being upgraded and unable to offer any help. Once in a blue moon i understand it happens, but it seems this is regular practice of dish TV customer care.