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DishTV Customer Care
Dish TV India Ltd.
Customer satisfaction rating: 48%
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4393
COMPLAINTS

DishTV Customer Care

Dish TV India Ltd.

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Address
FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 180 3474  [Only MTNL/BSNL Lines]
up
835
down
316
1866 001 3474  [Only Non MTNL/BSNL Lines]
up
572
down
262

Phone:
Phone:
+91 12 0255 0000  [All Lines]
up
823
down
200
+91 11 6001 3474  [Northern India]
up
298
down
103
+91 44 6001 3474  [Southern India]
up
222
down
122
+91 22 6001 3474  [Western India]
up
171
down
80
+91 33 6001 3474  [Eastern India]
up
160
down
82

Additional info
Punjab, Himachal Pradesh, Jammu & Kashmir (STD)
+91 17 2600 1347
+91 17 7600 1347

West Bengal, Assam (STD), Bihar
+91 33 6001 3474
+91 61 2600 1347

Madhya Pradesh, Orissa, Chhattisgarh
+91 75 5600 1347
+91 77 1600 1347
+91 67 4600 1347

Gujarat, Maharashtra, Goa
+91 79 6001 3474
+91 22 6001 3474
+91 83 2600 1347

Tamilnadu, Kerala
+91 44 6001 3474
+91 47 1600 1347

Andhra Pradesh, Karnataka
+91 40 6001 3474
+91 80 6001 3474

Uttar Pradesh, Uttranchal
+91 52 2600 1347
+91 13 5600 1347

Delhi, Rajasthan, Haryana (STD)
+91 11 6001 3474
+91 14 1600 1347

All States (Toll-Free)
1800-180-3474

View More Information...

Customer satisfaction rating
48%
Complaints
4393
Pending
625
Resolved
1951
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

DishTV Complaints & Reviews

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DishTV India — Cheating through online Annual subscription fee

 Anand Pandurangan
We have bought the DishTV service in May 2006 in Hyderabad. We tried to renew on June 2007. To pay the annual subscription...
Complaint comments  Comments  (95)

 RAJESHWAR LAL
the complaints regarding non transmission in my connection had been made on 13.12.07 itself, but still it is unattended.
My registered no. [protected] .My Dish TV is not functioning properly and all channels are not getting signals.I complained on 26th may, 2011 and my complaint no. is 60036898.My problem is not sort even til date.
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    DishTV — No Response of complaint to dish tv

     Bharat Desai
    I have launch my complain for non functioning of dishtv even having paid advance payment.. The complain numaber registerd...
    Complaint comments  Comments  (19)

    Dish TV India Limited — Pathetic Customer Care Cell

     Vijay Tamhankar
    Dear Sirs,

    My experience with customer care cell of Dish TV India has been pathetic.

    I've...
    Complaint comments  Comments  (85)

     sanjoy nandy
    i am suffer this problems .dishtv is a technocal abouse in their customer.dishtv STB before softwear is very good but,after softwer innstolation STB is totaly dishtv proparty.becouse i can not understand why set the INSAT 4B 93.5 dreegee .
    gaa
    sir, i have been complaining against my all blocked cartoon channels to the customercare, but no good results. actually, i had blocked the mention channel, coz, it was reasonable. and now when i want it, unfortunately, i hve forgetten the(4- digits) pin- code. so, sir, i would like to request you to kindly unlocked my effected channel as soon as possible sir. i shall be grateful you forever...Thanking you sir. Name- tasing tamuk, mobile regd no. [protected]
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      Dish TV India — Poor customer care

       Nageswara Rao
      I've sent many mail and spoke with the customer care, however there is no response from them. They opened many tickets...
      Complaint comments  Comments  (18)

      DishTV India — Renewal problems!

       Hardy
      Dear Yama,
      For dishtv dish face will always be on East facing and on 95 degree east ie NSS6 on 95 degree east....
      Complaint comments  Comments  (78)

      Dish TV India — Dishtvindia - shoddy services

       dishtv helpdesk
      Dear Mr. Giduthuri,

      We thank you for writing your valuable feedback on our services. To ensure an action...
      Complaint comments  Comments  (25)

      Dish TV India — Pathetic service!

       Shailendra
      PATHETIC SERVICE , my connections is also not working from past three days.
      Even I spoke to area manager but still...
      Complaint comments  Comments  (27)

       Sumit Gupta
      Hi ,

      I am a poor, suffered customer of dishtv. They are like anything...They inactivated my connection in spite of paying the amount at time.. IF you are going to pay this co online .. forget about it.. it will take ur details and will give SQL serrver error to show u that the amount has been deducted.. u'll try again.. after 3 days u'll find that the amount is deducted twice frm ur CC.. WOW!!!

      Anybody .. could please suggest any way to sue this company for deficiency in service.. what are the proofs required for taking the case into consumer court.. Anybody plssss Help. I wanna sue this company...

      Thanks,
      Sumit

      DishTV — reg service failure

      I have not given vc no in prev. complaint, that is - [protected],
      phone no is - [protected], local care centre of greater noida behaviour was very rude.

      DishTV — they r very care less

      i purchase my dish tv one month before but they r not installing dish tv in my home i complain many times but they r responding they r very careless for there customers.

      Dish TV — No installation after twice complain

      I requested to custommer care for reinstalation twice in last week, but no responce. They claim to get back within 24 to 48hr. My VC no is [protected]
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         suhas Nemivant
        Dear sir,
        on 17 july we have recharched our subcriptionFor rs 660 with Shubham telecom they have said that validity will be till 20 oct & on 22 oct when we went for renewal we were shocked to note that already we have due of Rs 735 out standing even though we have received SMS 0n our mobile that our renewal due on 20 oct how come we have Rs 735 due . we are unable to understand , If we call customer care either it is engage or they dont lift the phone . Cant we have a smooth deal ? every time argument , do we want entertainment or head ache my VC no [protected] its in my dauther's name Renuka Nemivant
        My cell no is 91-[protected]
        I hope Matter will be taken care or if we are at fault pl explain us.
        Dear sir
        we are active full package but some chanel is not active my card no;[protected]-7 pls actvat thnk you
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          DishTV — cheaters (DishTV)

           melvinaloysius
          Dear Sir,
          I (Melvin Aloysius, Cellphone: [protected]) am subscriber of DishTV (VC number [protected]). I had renewed...
          Complaint comments  Comments  (55)

          Dish TV - Freedom Plus Package — Non Availabilit of the Channels which are in the Package

           RAMESH THAKUR
          I have renewed my account for one year on 22nd September, 2007 but some channels which are in the Package are not displaying...
          Complaint comments  Comments  (1)

           Advocate Dr. Rajkamal Singh
          Me & my wife we both are lawyers. This complaint is intended to generate awareness amongst people.

          We have one connection in the name of my wife from dish tv under vc no. 0150451xxxx at our home in vizag.

          From the second week of installation we are having regular troubles with the services of this company.

          We registered made 9 complaints so far with this company and their representatives, registered even 3 complaints vide nos. 9165395, 9210408 & 9245304. They have such incompetent service staff those even can not fix the disc properly.they have one website www.dishtvindia.in but that also is just useless.

          I am a cricket fan therefore for t20 cup & one day series between india & australia i took connection from local cable operator & we are paying them also.

          Now we are filing a case against this company before the hon' district consumer dispute redressal forum in vizag. The consumer dispute redressal forums are the best option for general customers for quick & convenient redressal of their grievances in india.

          Dish TV India — Poor service

          Dish TV's customer service is very pathotic. they make our life miserable. once by slip i paid amount in another VC #. to get that amount credited back to my a/c i would have spent more than rs.500 on calls. i have been so far given 5 comlaint #s with none been resolved. everytime i f/up with the complaint they give new complaint #. their servive us v v v v v v v poor.

          after hearing my repeated calls they of late divert me to some recorded message for more than 15 min (literally) to make us sick and not let us follow any more with them. it is useless. all o[censored]s should take it to consumer court.
          Last two months no action from dishtv side, we r facing lot fo problem in dishtv

          DISH TV CABLE CONNECTION — VERY POOR SERVICE

          Sir,

          We have two TV cable connections of 'Dish TV' installed at our Institutuin (Hindustan College of Science & Technology) for which we got Annual Maintenance Contract (AMC). The VC card Number of these connections are (1) [protected] & (2) [protected].

          The problem is this that the local service provider located at Agra (COD Colony) having mobile No [protected] does not provide smooth service. We have to call many a times then only the rep comes and above all after 48 hours or more. Here in the institution the students press hard make our position very auckward and help less to answer the students.

          We are so fed up that we are planning to approach the COURT to get redresal of our grievances.

          From next year we are also planning to change the service provider if the services remain same way.

          Hence direct the local dealer/service provider at Agra to attend our complaints urgently in future.

          Dated : 10/11/2010 Dr SS Verma
          Manager of Hostels
          HINDUSTAN COLLEGE OF SCIENCE & TECHNOLOGY
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             Jitender sharma
            sir maine dish tv 27 july ko install karaya tha . last 10 days se dish poor chal rahi hai . meri problem solve ki jaaye . my mobile no. is - [protected]
            i hav 3 dishtv connections as under
            [protected]
            [protected]
            [protected]
            but yr system of renewal i strictly dislike it, also 2 communicate on phone is too complecated, i hav renewd then now 4 one year but expiry of these, i will get them surrendered. im extremely unhappy wid d system n services
            Sir,
            This is to bring to your kind notice that I, ......................., proprietor of ................................has taken a Dealership of Dish TV from Vishal Video and Appliances(P)Ltd. in the month of August 2007.

            I had purchased three setup Boxes of Dish TV, out of which one has been installed as a Demo set at my work place. Firstly,this installation was delayed by 3 weeks,and when installed, it worked for a week and from last one week there has been no access to the same.

            Inspite of my continuous reminders to the Sales Head and Sales Executive,since last one week, there is no positive feed back from their end.



            If this situation is for a dealer then how can I suggest a customer at my end to buy the product.

            If this be the services, i request you to cancel my dealership and henceforth refund me the amount (Rs 7950/-) as paid by me for three setup boxes purchased by me for sales.

            An early reply for the same will be highly appreciated.


            Regards,

            .......................................
            Dish TV's customer service is very pathotic. they make our life miserable. once by slip i paid amount in another VC #. to get that amount credited back to my a/c i would have spent more than rs.500 on calls. i have been so far given 5 comlaint #s with none been resolved. everytime i f/up with the complaint they give new complaint #. their servive us v v v v v v v poor.im adelar no 84482.my mob:[protected]
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               rama52k
              hello

              i am customer of dish tv and i am basically a doctor in hyderabad i had renewaled for one year on 7/09/07 by my credit card after that there was a transaction on 8/9/07 of rs3240 with ref no15461945 but my services are not activated then i have called customer care then they said there was no transaction by my credit card and told me to pay by itz card of rs 3240 to get channels then after confirming with ur customer care people i paid rs 3240 on 10/09/07 with ref no 15514957 then my channels got activated on 11/09/07 and there was claim for credit card of hsbc on 11/09/07 my banker had send sms alert then i first log my complaint on 15/09/07 with complaint no 8783888 then they told me that they will revert my amount with in 48 hours after 48 hours i called customer care then they said it is already reverted my rs3240 on 18/09/07. to my hsbc credit card then i confirmed my bank about that they said there was no such reverstion then i called on 21/09/07 then customer care person had given me new complaint no 8898382 saying that with in 24 hours it will be done . then i called on 22/09/07 then customer person said it is under process it will be done in 4 to 24 hours then from that day i was calling daily 2 to 5 times after that customer person has connected to mr suresh (supervisior) he had with in 24 hours he will rectify my problem then i had called on 26/09/07 they have connected to one more superviser mr gaurav he had al;so promised me that it will solve with in 48 hours after that ur customer care persons use to speak rudely it will be solved u must wait if i ask to connect to any superviser then they use to connect to line which give music of dish tv for more than 30 min and it use to disconnect. On 28/09/07 when i had called they had connected to supervisior mr babu rao and he promised that it will be solved in 24 hours and i had complained to him regarding my customer care people way of neglect answers he told sorry to me and convinced me that he will take my complaint to higher authority and tod me to call customer care next day and he will give me the transaction no of my reversal amout to my bank next day when i called customer care when i told coustemer person to connect to mr babu he said he can not connect like that when i called to ur coustemer care 4 to 5 times after long waiting they had connected to mr babu he said he had spoken to mr mohid in accounts and by night my amount will be reverted but notting had happned when i called custemor care on 30/09/07 ur people are giving negligence answer that it takes time and when i ask to connect to babu or mr gaurav they said that they both are on off. Again I have called on 1/10/07 they said mr babu is on leave after so many calls after waiting on call waiting of more than 45 min i could speak to mr gaurav he remembered me asked me that is it not still solved and told me to wait for 1 day 100 it will be solved with in 24 hours and if not call mr mohid and he had given a no [protected] . Next day i confirmed with my bank is there any reversal they said there was no reversal then i had called to [protected] after calling 2 times the female handaling phone could undustand my problem and promised me that mr mohid will call on my cell he had called me after noon on 2/10/07 said there was problem with some icici so it takes still 2 more days when i called him on yesterday he said it will be solved by today .Today when i called 3-5 times I contacted they said its not in therehands and said u should call to mr mohid only . U might be bored by all this story of one month happening with ur pleople to me by paying 6480 and suffered me a lot its not of rs 3240 amount but service and commitment ur people had with me i might wasted my phone calls more than rs 2000 calling u team and wasted my valuable time as i am a doctor and a radiologist. so please look into this matter and i[censored] cnt revert back my money still its up to u pleople u can renew my package to one more year with good discount which is possible to u .
              i want to known about my pakege, when it finish?
              not working my networking
              not working
              I want to check my Dish tv expire date
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                 n.chandrasekaran
                sir,
                iam using the DISH TV for the past two years,
                but now they denied now for free channel, if you pay for
                paid channels,then only we get free channels, there is]
                no responce from thier customer care, DISH TV is the
                worst satellite tv in india dont think to buy dish tv in india
                Dear Friend,
                First understand the policy that after your subscription is over then you will not be able to watch free channels as well.....previously it was there with dishtv that they provide free channels for a month or so but not and it has been there since more then six months......and also dear nothing is free in this world.....so before going for any conclusion and blaming other we get to know the exact facts....and for your info....dishtv is the most economical DTH service in the world with quality pictures and service.
                Dear Friend,

                You are correct, All free to air channels should be available even though we are not making the paymant.
                I am also facing the simmilar kind of problem.
                if we go for the locally available STB which comes around Rs 1000, they are providing the free service, why cant dish TV provide this?

                We shall go to consumer court.

                Dish TV — free channels

                i have a dish tv connection . i was keeping this connection to watch only free channles. Now
                Dish Tv executives say that for free channels also i have to pay . please confirm for free channels should i pay?
                I Have dish tv connection and recharge it for Rs.500/- on neare abut 1st Augst but i can not see any more channels like HBO, Axn, etc Now I want add extra more channels What is the prsedure ?
                i want recharge the dishtv
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