DishTV Complaints & Reviews

We purchased this dishtv a year ago. We are completely dissatisfied. When installed, they asked for extra money for wire whereas in building they could have connected through internal building connections. We paid some 2000 rs. Then, just three months after installation, our set-top box stopped working and technician said that the wire used for installation is fake and need another 2000 rs for new wire. After 3 days of fight, they come to an agreement where they waived off some 400 rs but rest was paid by us. This new wire connection did not last much. Guess what...the connection of wire was made unstable that with a small wind can take that knot of wires away. But customer care was begging for 200 rs technician and then technician said 400 rs for camera then 200 rs for connector...i had to just go with dishtv since i recharged recently. Had i not recharged, i would have donated this dishtv to a beggar Subhash Chandra as a gift/ souvenir from separated customer. No ways to resolve any fight. At last, you have to talk to very indecent customer care and helplessly pay or forget that you ever had dishtv. HELLO DISHTV, IF YOU ARE SERIOUS ABOUT THE ISSUES, PLEASE CHECK, MY A/C NUMBER IS [protected].

We recently experienced very poor & unacceptable service issue with Dish TV. These people deactivated our connection.We recharged with some 6 months package.But still not able to view the channels. We can see 4-5 channels though.We checked the connection & everything is fine& in its place.Now dish TV service people say that their technician will visit our place & will try to identify the problem.Thus all these services will be chargeable.

According to them problem would be due to dialignment in the antenna.

Is this customers fault?? Should we pay forthis??

Or this is company strategy to generate business this way from people???According to us the problem has been deliberately created from Dish Tv & now asking consumers to pay unnecessarily.

We are very disappointed with DISH TV.

Our No is [protected]

My dish tv services stopped without any reason pls resolve the issue as soon as possible. please let me know the problem and solve it KAMALENDU GHOSH DASTIDAR - [protected], e mail id :- [protected]@yahoo.com VC No.- [protected], STB no. :- 1286ABR43DS01788

My dish tv services stopped without any reason and i have made written complaints two time but no response have been received upto yet. i have submitted my details earlier. pls contact or resolve the issue as soon as possible. Mohan [protected] VC No.- [protected]

Dear sir,
Vc no. [protected]
Royal hd pack
Rs/- 7200 paid on[protected]
Next due date[protected]
Vc deactivated on[protected] at 12:05 am
Please let me know why my v c has been disconnected when your charges have been paid till[protected]
Please activate my vc immediately
Thanks
Mehar chand sharma

My set-up box is not working and when I contacted customer care, they told me that I can replace my set-up box with new one by paying Rs. 350/- plus taxes from Ms. M.K.Electronics, , your authorised service centre in laxmi nagar, delhi.when I goes there to shop, they did not behave with me properly and said that I had to pay Rs.350/- plus tax along with Rs. 225/- as service charge for visting my home, and they will give me old repaired set-up box with only 90 days warranty, whereas I am intrested in getting new set-up box.please inform me how I will get new set up box, and what amount I will have to pay for it. Also clear me that why your customer care representatives are misguiding subscribers by saying that the charges for new set-up box is Rs.350/- plus tax, and it is available at your authorised service centre, and Mr. Kailash Agarwal, the incharge of a service centre says that the dish tv connection is runs not only on my v.c. no. but also set up box no. is registered with my v.c. no., and no other set-up box of dish tv will run with my v.c. card no. [protected] without paying service charge of Rs. 225/-, which is clearly a unfair trade practice.

SIR, I have done a online recharg to VC NO -[protected] on 09/04/2014 for rupees 300, but recharge not done, i have called to customer care they said we have not received the payment then i approched to my state bank of india branch then they replied that the transaction is complete the detail of transaction is Txn ID -IGS9539153 Txn No[protected] Reply msg successful Package Name - Dish TV e-rechargeOperator txn ID - ox14269104092014794303018 Mobile-- [protected],[protected] Req. date - 04/09/2014Time -- 14:19 Amount ` 300.00 and i have also mailed to your customer care but no satisfactory answer i recieved..kindly answer me where is the amount of rs 300/-.? please look in this metter. CONTACT DETAIL MAKSUD A SHAIKH MO -[protected] [protected]@GMAIL.COM

dear sir i am costumer of dish tv HD my customer id is [protected]. i am one month holding of my dish tv account on 29june 2014. i called on customer care on 28 July to open my account the told me they open this account and after 15 minuets you vie the channel's. but after one day no channel was open i was caled again on 29 July the says your account have no balance but i am telling before stop of acoount i recharge the account the checked and say your account open after 15 days i told her i am not sending request to open any account they not any satisfactory answer.plz i request to you resolve my issue

Dear sir, last Sunday we complaint to dish customer so given request no[protected] & told with in 24 h/r your problem will be resolve nobody came, now again complain to dish tv so given request no[protected] & told same with in 24 your will be resolve. But till today nobody came for problem solution Really i am very up sate

MY COMPLAINT NO. 13977000 DATED 27.07.14 WAS ATTENDED ON 28.07.14 BYSOME DISH TV REPRESENTATIVE WITHOUT RESTORING THE CONNECTION. I FAIL TO UNDERSTAND HOW THE COMPLAINT IS SHOWN AS CLOSED WITHOUT RESOLVING THE COMPLAINT. I AM NOT ABLE TO WATCH TV TILL DATE. PLEASE LOOK IN TO THE MATTER FROM DISH TV VC NO. [protected]...MOBILE NO. [protected]

Hi, This is to inform you that we are having 5 years old Dish Tv connection..(VC : [protected] )For last couple of months we are having interruption in service most of the time having the alignment issue as per call centre people. If I compare with local cable connection they are offering me HD channels with monthly rental Rs450 as well as servicing charges are free also service is much faster than Dishtv. I am paying per month Rs 599 for rental of HD channels..although during the year 4 to 5 times alignment issue persist and I need to pay Rs 150+service taxes...Due to this every month I need to call customer care for proper delivery of service .Due to this I stopped recharged my Dishtv a/c from Jan to May 2014.But after that again the same story began after recharged on June. I would like to highlight another issue that from the customer care people i got false commitment from Manager, I have the call recording with me regarding that conversation. Also customer care people discut my call although i requested him not to put my call on hold..he did that. Your Dishtv employee Mr.Mukesh was very rude to me...he said that customer care can commit anything which will be not executed in reality. I infromed him all of the conversation is recorded but he replied that u can record as well as capture the details through video camera of the conversation ..he will care a dam for that..I am sending the drop box URL as we dont have the option for sending you the attachment, Please listen all the conversation ..and take the necessary steps. Hope I will get the proper resolution for that. I will send the details to consumer forum after your response. https://www.dropbox.com/s/so0f6sfe16v5kdu/distv_emp_kolkata.3gp https://www.dropbox.com/s/t7h2r7kjs2mfgq8/distv_3.3gp https://www.dropbox.com/s/wx8ifl6jiksa6fj/distv_2.3gp https://www.dropbox.com/s/2bvpiib593tauxp/distv_1.3gp https://www.dropbox.com/s/l0u5hafvc6nthe7/distv.3gp https://www.dropbox.com/s/oj2rex01z3vmjz9/Dishtv_7.3gp https://www.dropbox.com/s/1ehutm1btl5o1kc/Dishtv_5.3gp https://www.dropbox.com/s/6ih4x17i38jxagl/Dishtv_6.3gp https://www.dropbox.com/s/vdaoj7h2iaibkeb/dishtv_4.3gp Thanks & regards Goutam Kayal | [protected]@gmail.com | [protected]

MY dth vc no.is [protected] .i recently recharged for rs.660 wrongly to another vc no.[protected] via paytm.The order no.of the receipt is #[protected] please look into it asap and solve it, Paytm Transaction receipt Order no: #[protected] Sat Jul 26 2014 [protected] [protected]@YAHOO.IN B-121, Sector 5 Noida 201301 We are here for you at [protected]@paytm.comPaytm: Seal of Trust Recharge of Dish TV DTH [protected] for Rs. 660 Rs.660 Total Rs.660 Amount paid Rs.660

Hello

My vc no [protected].

Email id ritesh.[protected]@gmail.com

Dish tv is not allowing to convert my hd connection to sd.

I want this conversion since dec 13.

This is case of harrasment to the customers.

Plz look into the matter.

Ritesh kumar parida
Mobile [protected]

Dear Sir, I am Vipin Kumar and my VC number [protected]. I am customer to dishtv since 2010. It is very bad experience with me regarding services i write third time for bad services. I activated two days ago channels through pick by channel. One channel Sony Max2 channel was selected with my side but mistake of either side PBC channel activated which was not opted by my side. Other 18 channels are right. Kindly activated Sony Max2 channel on my VC no [protected] or disconnect my services. It is not good to write you for small thing. Company always blame to customer that he is wrong but not understand that customer trust company and pay money after hard earn. Thanks Vipin Kumar

When I was called to dish TV customer care and shared channel ( ZEE NEW) number 555 relate information, He talked bad manner and said you called dish TV technical instead of me to continue channel, Otherwise we will switch off all channel……………………………BECAUSE I SAID I WILL PAY ANY THING FOR THIS WAY…….. My complement number :[protected]

sir i have two dish tv connection but i am not satisfied with ur service becouse i am facing lots of problem with the dish tv. i just buy the connection before less than two years (around 21 or 22 months before) in my tv connection, it takes lots of time to regain the channel when the we change the cannel, i have complaint two or three time for same issue, ur engineer come and do some thing and it will work some time after it will wok same as before. before last week ur engineer come in my home for same problem it takes service also. when he go after the same problem comes in my child connection. i call many time but ha can't pick my phone. today ur company another engineer come for the same problem and he tell me ur dish not gain proper signal thats why you can change ur dish and the amount is 650 + 250 service charge. kindly you just stop my services. thank u and my vc no. is [protected] and [protected]. friends dont buy diss tv really bad experience.

Dear Sir. I have been a subscriber of Dish TV for many years. My VC No. is [protected]. I was away from my home for about one month. When I re-started the connection, it was very difficult to resume the connectivity. After great difficulty the dish connection resumed, but a number of channels, which were available earlier have gone missing. Despite repeated scanning, channels like Colors, Star Movies, History, etc. are not being received. Kindly rectify the problem. Sincerely, Ram Singh

I am complaining here for my set up box regarding not working properly from last 3 days. I am providing my connection number here for resolving this problem. VC number -[protected] Mob number-[protected] Hope so, this problem will resolve soon. I shall be thankfull to you.

Channel no. 121(colors) not provided even after payment for the same. i have register a complaint through SMS on 06.07.14 at 09:55 hrs. Response was not proper from side of customer care also. Pls look in the matter and try to resolve the problem as soon as possible. My details are as follows. I have a Dish Tv connection on the following address and with the detail MC Pandey [protected] E-42, Gali no. 02 East vinod nagar Delhi - 91

This is to inform you that Dish TV is not showing me the desired Channel as per the subscribed package. I have subscribed to Super Gold Pack. In spite of following up with your customer care representative day before yesterday, But the some Channels are not provide by Dish Tv .These Channels are Star Gold, Life OK, Bindas, UTV Action, UTV Movies, National Gerography, etc & these channels are removed by you one by one but at the time of purchase this pack all these channels were available. So, requested to you please add these channels in my Super Family Pack otherwise I will be take a legal necessary action against this services. My Details: VC# [protected] email: [protected]@gmail.com. I am not sure about the Business Policy of Dish TV by Misguiding their customer in such a way and not providing desired service by charging for the same. Here by it abides me to raise a complaint in Customer forum to highlight such unethical Business practice. I feel cheated by paying for the desired services and not receiving the services at all.