DishTV Complaints & Reviews

I am very annoyed and irritated at Dish TV Customer Service. They do not a C about Caring their consumers. Since last 10 days, I am receiving 301 Signal Not found Error. I have made numerous complains. Dish TV engineers visited my house 4 times but they were unable to diagnose the problem. Ultimately, the last engineer named Rajesh from Rashmeet Associates stated that my Set Top box is faulty. He replaced the Set Top Box and took Rs. 1000 from me, however, after half an hour, the problem returned again. Just half an hour. I made numerous complaints again, however, they never seemed interested in solving the problem. I am unable to watch TV for last 10 days. I missed the opening ceremony of FIFA World Cup. I want my money back. As I write this email, the problem is still persisting and I am yet to get the problem solved. Complaints number:[protected],[protected] and[protected].. It apears that my original set top box was okay. They took the money and cheated me.

Dear Dish TV, I am not receiveing below channels since last last one month please note below my VC Number : [protected] account is valid till 2015. Kindly activate below requested channel ASAP in my package

1. BINDASS CHANNEL 197
2. MAX 2 CHANNEL 211

Myself Suchendra kamble, i am using dish tv services my vc no. is [protected]. Recently(on 31st of may) i changed my set top box from sd to hd+. Since that day i am facing huge & unsolvable problems created by the customer care.
1st problem, i changed my stb on call from customer care which offered me an exchange offer . The person calling me never told me about the change in my existing subscription plan/pack.This costed me around 6 months of reduction my due date, i.e. it got changed from 27 oct 2015 to 9 april 2015.
The new stb provided to me was faulty, it stopped working with in 3 days of activation.
The most harassing part was customer care which never responded on time. Yesterday a technical person visited & took the stb for exchanging saying that he will be exchanging it today 12.30pm.
No one is responding since today morning. neither that technician is answering the call, nor any person from pune customer care MELTEK INFOSYSTEMS PVT LTD. is answering. they are just disconnecting the phone.
This service is HOPELESS
.
PROBLEMS ARE MUCH MORE,


THANKS & REGARDS

SUCHENDRA KAMBLE
[protected], [protected]

Dear sir
I went to change my zee jagran timing 9.00 to 12. Pm for one year. Now i see paras tv on same timing . Please change my dish tv timing...
Dish tv vc no = [protected]
Mob no . = [protected]

Recharge 1 years 27.4.14 but all chanal not working Job sikayat darj ki to bataya aap ka satup box kharab ho gaya hai charges Rs970/- Recharge RsRs1540/-paid Rs2510/- but Still not working my setup box . With 7 months recharge of Rs. 1540.00 your subscription has been extended by 5 additional months. Your Recharge date is accordingly shifted to 17/04/2015. Dear Subscriber, your Service Request No. is[protected]. You will be contacted shortly to fix the service appointment. For any query call [protected]. Date[protected] Dear Subscriber, your Service Request No. is[protected]. You will be contacted shortly to fix the service appointment. For any query call [protected]. Dear Subscriber, your Service Request No. is[protected]. You will be contacted shortly to fix the service appointment. For any query call [protected]. Dear Subscriber, your Dear Subscriber, your Service Request No. is[protected]. You will be contacted shortly to fix the service appointment. For any query call [protected]. Abhi tak notnot workinworking servserviservice

=============
This is regard my stb vcno- [protected]

I have purchase stb in nov 2012 first issue came when set top box was dead in feb 2014 just 2 month after warranty they charged nearly 400 rs for replacing it now again stb they replaced in feburary 2014 became dead on 6th june 2014 they said on replacement boxes they have only 3 months warranty so again i need to pay box charges and visit charges .

This stupid sevices of dishtv i am really fedup and thats why i really wanna share this all n facebook group all over india, blogs, forums, so that others who will gonna think f going with dishtv .
They should be aware of stupid company policies that lonwith monthly rental just after 1 yr .

You will be a like a source to earn either by giving faulty products, pressurising u to take amc, visit charges, replacement charges etc...

Please god save indian from these crooks.


Will really submit this all online to thousands of portals for giving me this harassment of providing me faulty boxes that doesnt have life and u people charge for old boxes u gave and visiting charges whereas we are taking ur services

While i applaud customercare-dishtv for prompt response to my email-complaint, the suggested route...Go to website for filing complaint...Is laughable/unethical. Why is it then customer care?

In my vc [protected], svbc/bhakti/sankara channels in family-devotional platform are blank since 4 days. There are 6 smss from dishtv: we have received your message and shall respond to it shortly. So far nothing happened.

Strangely, my additional vc [protected], svbc/bhakti/sankara channels are fine. Why is that other vc [protected] are blank?

More so, reception is staggering very badly. Worse, the phones would not respond..Dish tv cannot be so unchariutable.

Dish tv service is so bad that it attracts cpa for "deficieny of service". Can the govt. Take tough measures againsdishtv?

Thank you, t sir

S kunjidapadam
[protected]

Dear sir, other DTH services have more Kannada channels upto 20 channels. But Dish TV has only 12 Kannada channels... Some of Kannada channels are Janashree news, Public News, Samaya News, Chintu TV, Suvarna plus, Raj Musix Kannada, E- TV news, Raj News, please add this channels to Dish TV... My VC No.[protected]. E-MAIL: [protected]@gmail.com

[protected] dated 30 may 14 [protected] dated 02 june 14 reminder on 04 june 14 before noon reminder on 05 june 14 at3.50 pm i am sorry to say that till now nobody has eveen contacted.very sorry state of affairs of so called no 1 dth operater. my contact no is [protected], [protected]. .

I am a Dish TV HD Mega pack subscriber for a long time. VC No is [protected] Bangalore. Request for recharge is not attended immediately, Local Dish Tv provider at south end circle is totally irresponsible. you must immediately cancel its subscription. Call gets disconnected or switched off. Most of the times there is no response at all. No extra days for viewing as promised is provided after the period. There is a lot of inconvenience for renewal/recharge. Package is disturbed in the middle of the package term. Unless these are solved I would never want to continue with the subscription any longer from today as the period of subscription is over yesterday on 3-6-2014. I will shift to some other service provider if not attended immediately. I dont mind with no TV till then. thanks chandrakanth [protected]/[protected]

Dish TV change my monthly plan without inform to me, when i got an SMS regarding plan change, I call back to customer desk, they told 10 minute back there is a missed call from my side to for the plan change, form my side have not called to dish TV or submit any such request . this plan change cause me approx 10K rupees loss . Custome name : Sarang Suneri mobile number : [protected] VC Number : [protected]

Dear Sir, With reference to my Dish TV connection # [protected], kindly note that on May 24, 2014, as per the information given by the customer care executive, due to some problem in Noida, we will be unable to view all HD channels for few hours, but till date we are unable to view the HD channels. Since May 25, 2014, I am sending repeated messages for call back, I received the call on the next day i.e. on May 26, 2014. After which everyday when I send the message for call back, I am getting the calls on next day only instead of the same day. Today I got to speak with the customer care officer finally. They informed me that they will arrange a technician, but the technician visit will be charged @ Rs.300/- + taxes. I just want a clarification from your end that if the fault is not from my end, why should I pay for the technician visit? Also when I asked about the same clarification to one of the customer care executive Ms. Aarshi (Emp Code – 8259), she was very rude on the call and she just told me very rudely that I will have to bear the cost. Also can you please confirm that since I am not able to view the HD channels since May 24, 2014 till date, will I get an extension in the monthly HD channel subscription till the HD channels gets activated. Requesting you kind intervention and help me in getting a positive resolution.

Its been 6 months since I have this connection, the 1st month was busy with their technicians coming home all the time, to adjust the HD channels, which is not solved till today, about the subscriber login, till today I cannot log in, in spite of more than 30 SMS sent to them with my mobile number and mail id, which has cost me some good money, cause nothing is free in DISH TV, last week all of a sudden they dis- activated my subscription, cause my term is over for the Royal Pack paid to them, without any notice or call they have done this. All I want is that Dish TV, gets my subscriber log in properly in place and give me few days of viewing the pack asked for, unless all the channels mentioned by them is visible as promised even today, will be happy to subscribe further. All this info has been sent last week to the nodal officer as well as their customer care, for which as usual there is no reply. I f this is how they work, please tell them to refund the money of the set box and say good bye for ever.

John Chandy
[protected]

Other DTH services have more Kannada channels upto 18 channels. But Dish TV has only 12 Kannada channels. please add more Kannada channels like Public TV, Janashree TV, Samaya News, chintu TV, Suvarna plus, Raj Musix Kannada channel, E-TV News, Raj News, etc.. please add this channels to Dish TV...

This is in reference to dish tv services, my VC no is [protected]. I am consistently facing problems with the quality of services being provided by the service provider and after complaining no one is addressing the issue. I have complaint yesterday 31-05-14 about the cable but no one is bother. And on calling you will hear the ringing and it goes on but no one picks. I am seriously frustrated with the services. Worst connection ever.

This Bloody DishTV people are asking for 255 bucks for dismantling the disk antenna. and again we have to bring it by our owned to the new relocating place. Again we have to pay 225 bucks for re-installation. What a big heck of this stupid service

Vc [protected] &n addl vc [protected] - s kunjidapadam - chennai 600 059 -
Regd mobile [protected]:

Very bad reception since 8 days. Sent sms: dishtv 301 to 57575 from regd mobile. No response. Last sms received response on 30/5/2014: we have received your message.. We will call you back shortly with a resolution." but nothing happened.

Yesterday, i sent email to customer care, but in vain.

Dishtv's system is not in shape. Its service is deficient and calls for action under consumer protection act.

Virtually, i am fed up with dishtv services.

I have purchased this product before 2 months and they tolled me that, u can select yourself, which you like by the Pic by Channels Option based on the assurance I have purchased this product of Dish TV but I could not activate that I have complained about that so many times and mailed also but no response from the company and misguide me also my CV No. [protected] and mobile No.[protected] (Pls check whether it is available or not )

name-yogesh vasistha, Phulera BC no[protected] mb-[protected] pack - super family pichle 2 month she apke super family pack ke sabhi channels nhi mil the he Maine kai bar is sambnd me massage bhi kite lek in aaj bhi merit complaint PR dhiyan nhi diya gay he kya company iske Lia monthly charges me koi choir Devi.agar nhi to mujhe is samsya she kab talk nijat milegi . kya me upbhokta manch ka sahara le sakta hu.kitne din intzaar me bad me upbhokta manch me dishtv company ki complaint or sakta hu.agar aAP ki company grahak ko santusht nhi skti he to mujhe SAP complaint krone ki ijajat dene ki kripa krain.

this is the worst service people i have seen before ...when we give a complaint regarding their product they should have to inform the rules and regualtions...but they never did and expressing their service in worst manner... soon ...it will erase in market also...i wish that ...