DishTV Complaints & Reviews

I lodged a complaint regarding a signal problem I am facing since last month. They said that they will send a technician within 24 hrs. Tow they call me and said that we resolve the complaints within 24-48 hrs and our technician will reach ur address by 7 pm. Now that more than 50 hrs have passed since I lodged the complaint, and despite my two reminders, no one has turned up till now. I have recharged my connection again last week as their continuous reminders keep coming and once they deactivate the connection, another 4-5 days are required for re-activation.
My registered mobile number is [protected]. All the relevant info can be obtained through this number.
thanks.

Hi
I would like to complain the authorities to stop sending SMS on my mobile no-[protected] which are always related to promotional schemes.Its a nuscence when you receive the same SMS many times in a single day.If you want to make a customer aware of the scheme a single SMS is enough.Sending so many messages simply means harrassment.I would expect the authorities to take immidiate action and stop the SMS on my cell phone.
SMS received is from TM-DISHTV,my cell operator is BSNI-CELLONE,area-nagpur-maharashtra.

mein dish tv ka recharge karya tha 600rs ka 7/10/09 oximall se pin no.[protected].yeh mujhe milla tha usse mera mobile register tha usse recharge nahi hua hai. or dish tv wale transcation i.d mang rahe hai.

I AM CUSTOMER OF DISHHTV I AM TAKING A DISHTV RECHARGE FREE COUPOUN ON 23-08-09 FOR 300 RS-/ AND I GET 300RS+60RS FREE A LA CARTE PACK THAT MEANS I GET 360 RS- I AM CHOOSING A SILVER PACK WORTH RS 125+UTV MOVIES PACK OF25+ DISCOVERY CHANNEL PACK OF 25 RS- THAT MEANS 125+25+25=175 PER MONTH. I AM RECHARGING IT ON 24TH AUG 09. I HAVE GOT MESSAGE FROM DISHTV DEAR DISH TV SUBSCRIBER YOU ARE ENJOYING SILVER PACK LOADED WITH ADDITIONAL CHANELS AT A PRICE OF RS 25 +TAX PER MONTH. (YOURNEXT RECHARGE DATE IS 23109) BUT NOW I GOT NEW MESSAGE YOUR DISHTV SILVER PACK IS DUE FOR RECHARGE ON 13-10-09 THAT MEANS I AM GETTING 10 DAYS LESS PRESCRIPTION OF DISHTV WHY? PLEASE GIVE ME FEVER
YOURS FAITHFULLY RAJENDRA S PANDIT (MY VC NO IS [protected])

I have a dish tv connection barring VC no:[protected]. I have recharged this vc on 07/10/2009 for a gold package for Rs.500. I was promised by their customer service people that i will get free alcarte package worth of Rs100 for this recharge. Hence i have opted for a alcarte package "Tamil Bonanza" .But the channels pertaining to this al carte package was not received at my end till today (10/10/2009 at 6:00 pm). I have spoken to their customer service several times and also loadged compliants through email.( The comalaint nos are[protected] 3)SRC-09/10/[protected]SRC-10/10/[protected] But no use. till this time i have not received the channels under the said package. even the comapny maintains that it was activated from their end. Also when i spoke last time at 2:55 pm today (10/10/2009) to their customer service Executive Mr.Manikandan, he loadged a complaint no 29951827 and promised me that some senior technical person speak to me within 2 hours (ie on or before 4:55 pm) to resolve the issue. but noboday called me sofar (6:00 pm) and resolve the issue. Also i spoke to one of the team leader on 09/10/2009. He also promised to rectify things within 2 hrs. But all my efforts are in vain, For getting Rs100 Free al carte, i have spend nearly Rs200 on my phone bill in last 2 days. Can any body help me to resove this issue?

i recharge my pack at 5/10/2009 at 10:00 a.m and tyey said there are no received the payment in your account i have thans id i also send e mail in dish tv but my problem was not solved i recharge my pack 250 every month this type problem occur

MY NAME IS MANINDER SINGH.PURCHASED A DISH TV CONECTION IN MAY 2008 BUT DEALER GAVE DEFECTIVE SET TOP BOX.CO.REPLACE SET TOP BOX AND GIVE NEW SET TOP BOX.COMPANY PROVIDE BAD SIGNAL AND DON'T ATTEND CONSUMER COMPLAINTS.IN JUNE 2009 I PURCHASED NEW SET TOP BOX FROM DISH TV DTH CO.BUT COMPANY GAVE DEFECTIVE SET TOP BOX.I HAVE AMC(ANNUAL MAINTENANCE CONTRACT) FROM JUNE 2009 TO MAY 2010.COMPANY REFUSED TO REPLACE DEFECTIVE SET TOP BOX.I WANT CO. REPLACE DEFECTIVE SET TOP BOX.
FROM
MANINDER SINGH
54-C,APNA ENCLAVE RAILWAY ROAD,GURGAON
MOB NO -[protected]

I have recharged my Dish TV account for 06 months with gold package but still i am receiving Conax Conditional Access on the channels like Star Cricket, Star Sports, ESPN, Star Plus etc

These channels access is already paid under gold package

Kindly rectify

Dear sir,
I want to close my dish Tv connection, after this month which is ending On 09/10. my connection no. is [protected], with the name of Rajeev Kumar Jha. I sent this mail tio dish tv,
But my connection was terminated on dated 21st of this month, I am sending all the mailing detail which is sent by dish tv, Pls see all below mails.


[protected][protected][protected][protected]br...

sir my v c no is [protected] i want to add espn so sms but is is not available for my set top box

i have recharge my account no.[protected] on 21-09-09 at 5 p.m. frm gold pack to platinium pack upgreadition,at that time center said that it will upgread in just 1 hour's,but after 3 hour's it will be not happen,then i ask to custmor care person mr.r.b.gupta then he told me that i have to stik only one chenal 550,then after some time u will upgread u chenal automatically,but after waitingfor 2 hours there is no result,there is no proper answer frm any of dishtv side,so this is called custmor care,when i pay money then i have to want result?but still at 10P.M. OF 21-09-09 I M WAITING FOR MY UPGREDAED CHENAL SO PL. DO SOMTHING FOR THIS MATTER???

sir i want activate utv moveis n bindass on my dish tv my vc number is[protected]thanks

Hi guys, I renewed my dish TV by online 2 days ago & until now it has not come, there website says it as deactive & the balance shown is zero. what should i do how long will it take more to activate Dish Tv someone please help me I am fed up of Dish Tv problems before the tricked me with parent & child thing & now this year they have not renewed my service what should i do btw I applied for Titanium pack by making one year payment

I paid an amount of Rs.700/- to DISH TV for the recharge vide State Bank Ref No. IG10660499 dated 6-9-2009 at 8.36 am, but the amount has not reached DISH TV as per their e mail sent to me and they are harassing me by sending TV message and mob message that your subscription has expired. Please confirm the payment or rfund the same to my account no SB [protected].

Please send the Dish tv V.C no [protected] validity details

Dish TV deducts Rs. 30 from the amount you reacharge, as late fee if you make the payment after the renew date is expired. Dish TV operates in a pre-paid manner where the customer makes payment in advance, they are not providing any post-paid service. In that case, there should not be any late fee. This is ridicules and I strongly object this looting!

Hi,
My self Krishna, I was reneved my a/c 2 days back but not yet it is activeted.
My VC No. [protected].
Please activate urgently.

To
consumer officer


subject:my complain due to my monthaly silver pack is expired in some 10 days


Respected sir,
On above subject my self Mr:sahebrao.R.rathod From,savarkar nagar Hingoli ,Tq,Dist:HIngoli.my dishtv silver pack is expired in some of 10 days and this pack is of monthley.main is when i recharg my dish A/C R[protected] with Rs.150 my dish tv has start but in some of 10 days it expird why?
when i rechar any typs of sms not got me and als when it expired there is no sms or mail so why?please we are in middle level family plz solve my problems urgently contact with dish cair
thanking you!

Yours Faithfully
S.S.Rathod [protected]
[protected]

Beware Dish TV user and also who wants to buy in future. If you are paying for Dish TV renewal it might not reached to Dish TV (according to Customer Care) and you have to repay (according to Customer Care).
They also not listening your complain only assuring they will do as soon as possible. I don't know I paid on 4th September and not get activated my account till 7th 5 pm.

Pls do not go to what their Brand Abassador SRK claims about the features. I bought a conection 4 yeas ago, an year later when I bought another TV set, I was lured by their child connection offer which featured the same number of channels but at a discounted price (300 for parent and 100 for child) just for the loyal customers. Later on they changed the packages and there was a hell lot of confusion. I talked to their customer support several times but didn't get the clear picture as how much they are charging and for what, but when I did an analysis of what I'm paying and what I'm seeing, I came out with the conclusion that they have taken away the child connection privilege and they are giving me lesser number of channels on it. When i talked to them, they said for the same number of channels, I will have to pay them exactly the same amount for both the connections. I told them that this is cheating and I cannot get out now as I have already invested for their 2 STBs, which would become useless if I go to some other service provider, to which they replied they can't help. Even a company like Reliance Communicaiton is honoring its words like by having reliance "pioneer" offer customers enjoy all the privileges which they were offered in the beginning.
Besides, Dish TV maintenance and equipment quality is very poor. Have to make at least 4-5 calls before a technician visits and once fixed the same problem resurfaces after a few days. I have already given up the hope and am thinking of shifting to some other DTH service provider. Would strictly warn all the readers or prospective buyers to keep away from Dish TV. "Wish Karo, Dish MAT Karo"