DishTV Complaints & Reviews

Hi Team,

I have raise the above complaint number on 19th October.

Content of the complaint is mentioned below:

After checking with the customer care on the offer related to One year recharge which I suppose to get a free swap of refurbishing set top box.

I have recharged 3204 Rs which is for 1 year recharge.
Then I have raised a complaint for that.
Next day, technician called and told that there is no stock availability.

And also from the day I recharged my dish TV is not working.
No technician visited my home till now.
I have raised a escalation 4 to 5 times related to this.
No response as of now.

Even my account has debited for these 4 days which my dish TV is not working.

I called the TN Nodal officer number to escalate this.
No one is picking my call.

Every other month the connection stops working. Sometimes no channels come while other times only free channels show. On complaining to dish TV customer care they tell a service guy visit is required to re-align the dish. This service visit is chargeable at INR200 + GST for which we don't get receipts also and payment is asked in cash. This kind of problem didn't used to happen before and only started this year. For someone who's hardly able to afford a TV connection in house is now asked to pay more than the connection charge every other month. Also, the customer care people are not at all supportive or willing to provide proper information on why and how this problem is happening every other month. This only feels like exploitation of poor populace to take their money especially in present times when everyone is afraid to go out and only option is to sit at home.

My South Channels Are Not Working Properly.Most Of The Times It Is Getting With Error 'No Signal'.
I Have Contacted The Customer Care They Said DishTV Suddenly Stopped Supporting IDTV's, They Are Not Providing South Channels.They Are Asking To Buy New Setup Box As It Stopped Supporting IDTV. I Have Purchased Samsung Smart IDTV, As It Supports Dishtv Without Setup Box.
But After A Year I Have Started Getting Issue With The Channels, They Said They Will Send Technician To Repair Which Will Cost Me The Charges.I Have Denied As Why I Have To Pay For The Technician When There Is Issue From DishTV Itself.
After Few Days It Started Working After Sending Lot Of Emails To The Team.
Suddenly Now Only South Channels Are Not Working.When Contacted CC, They Said "DishTV Merged With Videocon, So Most Of The South Channels Are With Videocon, So Need To Change The Alignment Of Antenna, But Your TV Won't Support ST2 Aligment.You Have To Purchase New Setup Box Paying 1000rs"
When There Is Issue From Their Side Why They Are Asking Customers To Pay For Extra To Resolve Things.
DishTV And Videocon Merged For Their Business Profits.But Why They Are Putting Burned On Customers For This.This Is A Scam

Sir
This is to bring to your kind notice that I have recharge the above V C No [protected] on 10.10.2018 for a period of one year with an amount of rs. 3928/- with your offer of 60- days free with recharge of 12 months. The offer period of 60 days was not given to me at the time of last renewal on 18.10.2019 of Rs. 3860/- under the same offer of 12 month recharge with 60 days free. Now I got a message that my recharge is due on 17.10.2020. The 60 days free period was not given to me either on my first renewal on 10.10.2018 and again on 18.10.2019.
As per your offer at the time of both the renewal I have to get free 60 days period from the due date. In other word the due date for renewal in 2019 would be 10.12.2019 instead of 10.10.2018 and again in 2020 would be 18.02.2021 instead of 18.10.2020.

Please examine the whole issue and confirm they the offer of 60 days free offer period was not given to me when it was communicated by all publicity channel by you during that period.
An immediate response is requested as a display message in continue running on my T.V. set that teh channels would be stopped from the due date as per your records i.e. 17.10.2020
Thanks

I once again request you not to discontinue the present facilities on the above connection till the issue is resolved.
An immediate reply is requested.
Thanks

Anil Kumar Saini
[protected]

Receiving unnecessary call and messages from dish tv as i am not a dish tv member ...plz delete my number bfrom dihv tv rmn .

Dear Consumers complaint,

I am receiving too many call from Dish TV unnecessarily. I am get too distrub. My DND service is already activated. Please resolve the issue.

I complained regarding signal missing, ms lalita asked me to have service from our mechanic chargeable .she did not listen a while but refused any service .sorry to have your connection.thanks.

MS Anand V.C.NO.[protected]

Hi,

I am getting a lot of Service Calls from DISHTV inspite of my number is added in DND.

Request you to please block my number from any service calls.

Thanks for your understanding in advance.

I want to change my Registered Mobile Number as my registered mobile number is no longer available. Kindly please help me with the same. Tried to contact Dish TV customer support several times but they are not responding at all. Very poor customer service.

I have done recharge of rs 607 at DishTV
And the amount has been deducted but DishTV has not received it
I have received this message-
Rs 607 spent on your sbicard at utility cc mum

Sir my old set up box bearing vc no[protected] was unserviceable I purchase a new set up box bearing vc no [protected].in my old vc card a recharge of 300 make by me pls transfer it in my new vc number my registered mob no is [protected] for both vc no. And requested to close my old vc no. I will mail many times but no reply come that side I call many times customer care but he will not help to me....

Respected Sir,

I have already posted a complaint regarding disturbance from dish TV promotional calls.
They kept silince for a fortnight. Now they started their own strategy.

Please resolve

Dear team,

Please remove the 2 active services from my account [protected] (P). My registered mobile number is [protected].
1-cooking active (0 channels)
2-korean drama active (0 channels)

Please remove these services immediate.

Regards,
Sumit kumar

Active service (2)
Rangmanch active (1 channels) 75
Shorts tv active (1 channels)
I did not active or want to see those products but there is no way to cancel or remove or resolve this issue. I could not pay 144 rs for those channel. Will you please cancl those channel s..

Dear sir/madam,
I'am jeeru srinu chitti babu. I consulted customer care for dish tv new connection request. I paid 1400/-for connection. The technician was connected to me for the address. My address is army camp, with the issue of covid 19 there is know entry to other's. Because of this reason my request is closed. I again consulted to customer care they said sent a mail request. So, plz refund my money
Request no: [protected]

I have not given consent to start VAS channels on dish tv still added in my pack, freshly adding it everytime and showing lock in period. Dish tv is Fraudster, looting indian people. Also I should not get marketing calls from fool customer executives.

I have been receiving promotional calls from DishTV continuously and many a times they would literally force me to subscribe to a specific channel or package. Today I was in the office and suddenly my phone rang in the middle of a meeting. I am tired of all these unnecessary promotional calls from DishTV. Just today I received 6 calls from DishTV. This is harassment.

While recharging my DishTV set up box i putted wrong I'd . But it shows Transaction was successful but my DishTV never get recharged .so how wi ll my money be refunded.

Discontinue all active channel from [protected] stb of Dish tv

Hi, I am receiving too many call from dishtv everyday which always irritates my mood. pls pls pls stop gaving me calls to this number