DishTV Complaints & Reviews

I have 2 dishtv connection in my family at 2 different places. On 22nd april i made a request via twitter to deactivate my second account as there is nobody at that place.

Inspite of providing exact & clear details your customer care guys messed up and instead deactivated my primary account which is at the location where all of the family members are currently.

Please rectify this and activate my dishtv connection immediately with vc no. [protected]

Please activate immediately vc no. [protected]
(Currently account balance is more than rs.2100)

I m done a wrong recharge of dishtv by my paytm number can you please refund my 281 rs to my paytm wallet it done by mistake...

I have dish tv connect, with vnc number [protected], now i would like to change my package from tamil to titanium malayalam hd since my current subscription is expired a few months back, for that i was instructed to go online or through the mobile app to change my package, unfortunately, am a new user so i would like to register while registering as a new user when i input my vnc number it gives me an error {oops! Your no. Is not registered with us. Please use your registered mobile no./ vc no. To login. To register your mobile no. Sms dishtv rmn [vc no] to 57575).
Yesterday i send a msg from my mobile to update my new telephone number [protected]
Sms dishtv rmn [vc no] to 57575 still i was not able to activate

Yesterday (23 April) at 12 noon I recharged my dishtv account vc no. [protected] for Rs. 371. Till now my dishtv account has not been activated. The customer care people are saying that they cannot help us due to this lockdown . So it is my request to kindly refund my money back .
Thankyou
Yours kindly
Anthony barbeja

I have mistakenly recharged wrong vc number [protected] with 340 RS kindly transfer the amount on [protected]

You have added cooking active service
but we don't want it and I am unable to remove it please remove it

Sir/Madam
As per guideline of ministry of broadcasting, all doorsarshan channels are free and some other channels are also free. So without recharge of dish TV, free channels suppose to be functional but itstead Dish TV is asking for recharge even for the free channels.

I recharged my account with 694 rupees but it showing its in pending status. Since my registered mobile number is changed not able to contact also. How can I solve this issue?

I am Ch Sudheer, My V C No: [protected]. I am facing lot of problems in transmission. Asper my selection Channel list is HD Telugu channels, HD Star MMA, HD star sports & HD Sony sports. 20th March 2020 all HD channels deactivated, immediately I contacted customer care people, but they did not gave proper answer. Earlier also similar problem faced and complained to CEO DISH TV. Again same problem is repeating. Till date no service person visited the site. while recharging, they are charging asper HD channel price and their transmission is SD only. Kindly help in this regard.

Thank you

Ch Sudheer
[protected]

Problem highlighted as follows ..
1. Your Product is inferior on terms of auto activation post recharge.. every time you need reminder by call but you don't forget to deduct daily rental charges .learn from Tata Sky..what your six sigma guys are doing to improve the services just come to office and do nothing to improve satisfaction level and quality standards.

2. You ask Rs. 200 for technician visit as per (Monimi )your customer care executive . .She was rude and teaching me professionalism when highlighted the problem that Tv is not recieving signal .Why should I pay for signal correction, Any accessories you are changing its fine with me to pay .. why charge when I m paying daily rental for signal.

3. Least bothered to improve services I have been highlighting the lapse multiple times.

4.When ask to disconnect and give refund of the remaining amount on the account your customer care executive tell me that you can't refund money also as per your policy.

5. Customer care take six minute to come on the call when a customer calls.

6. no record of past complaints in your customer data base.
6.cheating on monthly subscription deduction.

You guys are causing harrashment to cusyomers at all level.

Now because of your ineffective resources and resolution what is left with customer to do other than frustration ..

.Don't forget that every customer is important and one dissatisfied customer talk to 10 others and one satisfied bring 6 others..ask you quality expert (Six Sigma )What a customer expectations is and how it is changing and how soon you will be out of business ..

Dear sir/madam
I am trying to add my phone number [protected] when i send sms from my phone number as dishtv rmn [protected] to 57575 i get a reply back saying (You are not a zing subscriber)
Please add my phone number, so can register for add more channels and etc.

Also i was to call customer care number but no one answer.

Thank you...

Vc no : [protected]
I have recharged my dishtv on 16 march 2020.
At the time of recharging they have shown some of the active services namely aayush active, shorts active and rangmanch active to be free (Rs.0/-).
Then after 3 or 4 days i have got a message regarding the charge being deducted for those services collectively being 163.56 rupees.
When i tried to to remove those services, they have been put in under lock-in period of 30 days.
When i tried after 30 days i. E on 20 mar 2020, still i cant unsubscribe or remove those channels.
This is absolute fraud and they wont accept any complaints or wont reply when mailed the same.

Dear sir/madam

Please add my new phone number [protected] and email id [protected]@gmail.com, because i don't know the old register mobile number, so i can register account
Thank you..

Regard!!

Hello Team,

Below points regarding my DishTv account need immediate attention for resolution:

1. TOPPER active service is activated on my account without my knowledge. I already tried to remove but it is in locking period even i recharge my account then also it shows as in locking period, please remove it asap.Before recharge i already escalated here but no actions taken so far.
2. While recharge i have selected my pack but Star Gold is not working kindly do the needful.

I hope DishTv team will address/resolve my above 2 points without any further delay.

Br// Mukesh Sharma

I have recharged the dishtv on 30 march, 2020 via NetBanking the payment got debited from my account n the DishTV has not recharged, the session has expired.

Below are the details

VC number:[protected]
Amount:Rs 376

Mobile number is [protected] TO WRONG AND I TRUE RECHARGE IS A VC. NUMBER TO [protected] TRANSFER

Sir,
Dd national channel

Mogali program start hote samay pahle jo purana gana - jungal jungal baat chali hai pata chala hai ji are chaddi pahen ke phool khila hai wala gaana aap jald se jald chalu karne ka kasht kare. Kyo ki is gaane se hamare bachpan ki purani yaaden judi hui hai. So please meri request hai ki aap program chalu hote samay wahi purana gaana chalu kare. Meri is prarthna ka reply bhi deve. Dhanyawad.-
Mahesh v. Suthar
Janapur (Rajasthan)

My dish tv vc no-[protected]
Please remove Kids active service
Rmn-[protected]

I'm registered as ramwati, vc no:[protected], last payment on:11/04/2020 of rs. 258. My current plan is of rs. 245. (Which includes 7 alacarte channels, 1 add-on and bst north and dd mandatory bouqet)
I activated it 3 days ago now today is 15/04/2020 it still shows 101. Channel not subscribed also i have asked dishtv customer services for help 5-6 times. But it hasn't worked. They also said company doesn't have refund policy. Covid-19 lockdown makes it more hard without any entertainment and this dishtv sercices are frustrating.
Please help me get my refund atleast. That would be 245+258=rs.503

Name : francis chacko

Email : [protected]@gmail.com
Phone : [protected] / [protected]
Vc number: [protected]
Box type : high definition box (Hd)

I am from dubai, uae. I did a recharge of rs 1644 today morning on april 14, 2020, from dish tv website for 6 month validity and amount also deducted (See attachment for details), but our channels are not activated yet. I sent email and chat messages but nobody responding. Kindly check this immediately and do the needful please.

I also requested to update my registered mobile number. The shop where i bought this setup box has registered his number and i have no contact with him now. I need to do recharge for my dishtv. So i need to update my own mobile number. My indian mobile nimber is this [protected]. Please request to change it immediately. Until now no response.

I will be much obliged if you can kindly do the needful from your end asap.

Below is payment done dish tv website:

https://www.justrechargeit.com/dishtv/dtran/dish_recharge.aspx