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DishTV Complaints & Reviews

3.6
Updated: Apr 19, 2025
Complaints 5404
Resolved
3734
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DishTV reviews & complaints page 46

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A
Avadh Pratap Sharma
Apr 24, 2020
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I m done a wrong recharge of dishtv by my paytm number can you please refund my 281 rs to my paytm wallet it done by mistake...
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    G
    gijo antony
    Apr 24, 2020
    Resolved
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    Resolved

    I have dish tv connect, with vnc number [protected], now i would like to change my package from tamil to titanium malayalam hd since my current subscription is expired a few months back, for that i was instructed to go online or through the mobile app to change my package, unfortunately, am a new user so i would like to register while registering as a new user when i input my vnc number it gives me an error {oops! Your no. Is not registered with us. Please use your registered mobile no./ vc no. To login. To register your mobile no. Sms dishtv rmn [vc no] to 57575).
    Yesterday i send a msg from my mobile to update my new telephone number [protected]
    Sms dishtv rmn [vc no] to 57575 still i was not able to activate
    May 18, 2020
    Complaint marked as Resolved 
    Dish Tv support Personnel call us, and gather details, Verified and Updated the Mobile number, Now I can Register and Its working Fine.
    DishTV customer support has been notified about the posted complaint.
    Verified Support
    Apr 25, 2020
    DishTV Customer Care's response
    Dear Gijo,

    Hope you are doing good.

    Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

    Regards,
    Online Team
    DishTV
    May 07, 2020
    Updated by gijo antony
    Thanks for you support, Please find my email id is [protected]@gmail.com.

    Please find the print screen while I try to register my Phone number[protected] through sms services

    May 11, 2020
    Updated by gijo antony
    Please try to resolve as soon, It been many weeks this complaint is registered still no action taken, Still, my Mobile number [protected] cant be registered to VNC [protected].

    May 16, 2020
    Updated by gijo antony
    Someone Can Help, So is this going to be an unresolved dispute
    May 16, 2020
    Updated by gijo antony
    Am not able to send any email to Dish Tv, Its shows my VNC number Doesn't Exit, How come the DishTV is still operational and I can even quick recharge, without being on your Database

    Verified Support
    May 17, 2020
    DishTV Customer Care's response
    Dear Gijo,

    We tried contacting you on the number [protected] but the number was not contactable. Kindly, share an alternate contact number or you can also contact our customer care at[protected] as we need verbal communication so that needful can be done.

    Regards,
    Online Team
    DishTV
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      D
      Daureen Barboza
      Apr 24, 2020
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      Address: Gamharia

      Yesterday (23 April) at 12 noon I recharged my dishtv account vc no. [protected] for Rs. 371. Till now my dishtv account has not been activated. The customer care people are saying that they cannot help us due to this lockdown . So it is my request to kindly refund my money back .
      Thankyou
      Yours kindly
      Anthony barbeja
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        J
        Juhili.shinde
        Apr 24, 2020
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        I have mistakenly recharged wrong vc number [protected] with 340 RS kindly transfer the amount on [protected]
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          H
          Hemanand Naik
          Apr 23, 2020
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          You have added cooking active service
          but we don't want it and I am unable to remove it please remove it
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            S
            shobhot
            Apr 23, 2020
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            Sir/Madam
            As per guideline of ministry of broadcasting, all doorsarshan channels are free and some other channels are also free. So without recharge of dish TV, free channels suppose to be functional but itstead Dish TV is asking for recharge even for the free channels.
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              H
              Hisham Ashraf
              Apr 22, 2020
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              Address: India

              I recharged my account with 694 rupees but it showing its in pending status. Since my registered mobile number is changed not able to contact also. How can I solve this issue?
              +1 photos
              Apr 23, 2020
              Updated by Hisham Ashraf
              Hw did this marked as resolved? it is not yet done
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                L
                likithsid
                from Hyderabad, Telangana
                Apr 21, 2020
                Resolved
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                Resolved

                Address: Dammaiguda, Nagaram Post, Hyderabad 500083

                I am Ch Sudheer, My V C No: [protected]. I am facing lot of problems in transmission. Asper my selection Channel list is HD Telugu channels, HD Star MMA, HD star sports & HD Sony sports. 20th March 2020 all HD channels deactivated, immediately I contacted customer care people, but they did not gave proper answer. Earlier also similar problem faced and complained to CEO DISH TV. Again same problem is repeating. Till date no service person visited the site. while recharging, they are charging asper HD channel price and their transmission is SD only. Kindly help in this regard.

                Thank you

                Ch Sudheer
                [protected]
                Aug 5, 2021
                Complaint marked as Resolved 
                DishTV customer support has been notified about the posted complaint.
                Verified Support
                Apr 23, 2020
                DishTV Customer Care's response
                Dear Sudheer,

                Hope you are doing good.

                Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                Regards,
                Online Team
                DishTV
                Verified Support
                May 17, 2020
                DishTV Customer Care's response
                Dear Sudheer,

                As per your request, the Mera Apna pack has been activated with your desired channels for VC No [protected]. Feel free to get in touch with us at [protected]@dishtv.in in case further assistance is required.

                Regards,
                Online Team
                DishTV
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                  D
                  dr.neeraj chauhan
                  from Bengaluru, Karnataka
                  Apr 21, 2020
                  Resolved
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                  Resolved

                  Address: Noids

                  Problem highlighted as follows ..
                  1. Your Product is inferior on terms of auto activation post recharge.. every time you need reminder by call but you don't forget to deduct daily rental charges .learn from Tata Sky..what your six sigma guys are doing to improve the services just come to office and do nothing to improve satisfaction level and quality standards.

                  2. You ask Rs. 200 for technician visit as per (Monimi )your customer care executive . .She was rude and teaching me professionalism when highlighted the problem that Tv is not recieving signal .Why should I pay for signal correction, Any accessories you are changing its fine with me to pay .. why charge when I m paying daily rental for signal.

                  3. Least bothered to improve services I have been highlighting the lapse multiple times.

                  4.When ask to disconnect and give refund of the remaining amount on the account your customer care executive tell me that you can't refund money also as per your policy.

                  5. Customer care take six minute to come on the call when a customer calls.

                  6. no record of past complaints in your customer data base.
                  6.cheating on monthly subscription deduction.

                  You guys are causing harrashment to cusyomers at all level.

                  Now because of your ineffective resources and resolution what is left with customer to do other than frustration ..

                  .Don't forget that every customer is important and one dissatisfied customer talk to 10 others and one satisfied bring 6 others..ask you quality expert (Six Sigma )What a customer expectations is and how it is changing and how soon you will be out of business ..
                  Apr 22, 2020
                  Complaint marked as Resolved 
                  Resolved as per my satisfaction.. Thank you Javed and dish TV team who made it possible in these difficult times .
                  DishTV customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 23, 2020
                  DishTV Customer Care's response
                  Dear Neeraj,

                  Thanks for acknowledging us. For further assistance please get back to us at [protected]@dishtv.in.

                  Regards,
                  Online Team
                  DishTV
                  Complaint is resolved as per my satisfactioj
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                    D
                    Deep Banga
                    Apr 20, 2020
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                    Dear sir/madam
                    I am trying to add my phone number [protected] when i send sms from my phone number as dishtv rmn [protected] to 57575 i get a reply back saying (You are not a zing subscriber)
                    Please add my phone number, so can register for add more channels and etc.

                    Also i was to call customer care number but no one answer.

                    Thank you...
                    +2 photos
                    DishTV customer support has been notified about the posted complaint.
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                      U
                      uday kumar dindukurthi
                      from Chengalpattu, Tamil Nadu
                      Apr 20, 2020
                      Resolved
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                      Resolved

                      Address: Dish TV India Ltd. FC - 19, Sector 16A, Film City, Noida, Uttar Pradesh,India. Pin code-201301

                      Vc no : [protected]
                      I have recharged my dishtv on 16 march 2020.
                      At the time of recharging they have shown some of the active services namely aayush active, shorts active and rangmanch active to be free (Rs.0/-).
                      Then after 3 or 4 days i have got a message regarding the charge being deducted for those services collectively being 163.56 rupees.
                      When i tried to to remove those services, they have been put in under lock-in period of 30 days.
                      When i tried after 30 days i. E on 20 mar 2020, still i cant unsubscribe or remove those channels.
                      This is absolute fraud and they wont accept any complaints or wont reply when mailed the same.
                      Apr 20, 2020
                      Complaint marked as Resolved 
                      Along with this complaint here, I have also filed it on NHC portal(national consumer helpline). I got a call from DishTV within hours (in response to the complaint on nhc portal) and I got refunded for the extra amount charged and all the 3 active services have been de-activated instantly.
                      DishTV customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 20, 2020
                      DishTV Customer Care's response
                      Dear Uday,

                      Thanks for acknowledging us. For further assistance please get back to us at [protected]@dishtv.in.

                      Regards,
                      Online Team
                      DishTV
                      As the country is under lock-down, DishTV worked with less man power. So the delay in resoution and it is the reason of me complaining here so that they would communicate faster. As usual they conntacted me within hours and issue has been resolved promptly. good customer service from DishTV.
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                        D
                        Deep Banga
                        Apr 19, 2020
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                        Dear sir/madam

                        Please add my new phone number [protected] and email id [protected]@gmail.com, because i don't know the old register mobile number, so i can register account
                        Thank you..

                        Regard!!
                        +1 photos
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                          M
                          MukeshSharma2020
                          Apr 25, 2020
                          Resolved
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                          Resolved

                          Address: R/O-Ramnagar, Keerian. District-Kathua (J&K)-184152

                          Hello Team,

                          Below points regarding my DishTv account need immediate attention for resolution:

                          1. TOPPER active service is activated on my account without my knowledge. I already tried to remove but it is in locking period even i recharge my account then also it shows as in locking period, please remove it asap.Before recharge i already escalated here but no actions taken so far.
                          2. While recharge i have selected my pack but Star Gold is not working kindly do the needful.

                          I hope DishTv team will address/resolve my above 2 points without any further delay.

                          Br// Mukesh Sharma
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          DishTV customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 25, 2020
                          DishTV Customer Care's response
                          Dear Mukesh,

                          We regret the inconvenience caused to you. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                          Regards,
                          Online Team
                          DishTV
                          Apr 25, 2020
                          Updated by MukeshSharma2020
                          Hello DishTv Care Team,
                          My registered number is [protected].

                          Br// Mukesh Sharma
                          Verified Support
                          Apr 26, 2020
                          DishTV Customer Care's response
                          Dear Mukesh,

                          We are unable to track your details. Kindly share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                          Regards,
                          Online Team
                          DishTV
                          Apr 27, 2020
                          Updated by MukeshSharma2020
                          Hello DishTv Care,

                          After sharing my registered mobile number with Customer Care team through email, my concern is partially resolved as TOPPER active service is now removed from my pack.
                          Only issue left is my Star Gold is not working as i subscribed the same while recharge my DishTv account last week. Kindly do the needful to resolve the issue so we can able to watch Star Gold channel as well.

                          Br// Mukesh Sharma
                          Verified Support
                          May 03, 2020
                          DishTV Customer Care's response
                          Dear Mukesh,

                          Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                          Regards,
                          Online Team
                          DishTV
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                            A
                            Aman44
                            Apr 17, 2020
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                            I have recharged the dishtv on 30 march, 2020 via NetBanking the payment got debited from my account n the DishTV has not recharged, the session has expired.

                            Below are the details

                            VC number:[protected]
                            Amount:Rs 376
                            +1 photos
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                              P
                              P. Ahir Ahir
                              Apr 16, 2020
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                              Address: AT. JAMNAGAR

                              Mobile number is [protected] TO WRONG AND I TRUE RECHARGE IS A VC. NUMBER TO [protected] TRANSFER
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                                S
                                Apr 16, 2020
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                                Address: M- post Janapur , tehsil - pindwada, district- sirohi (rajasthan)

                                Sir,
                                Dd national channel

                                Mogali program start hote samay pahle jo purana gana - jungal jungal baat chali hai pata chala hai ji are chaddi pahen ke phool khila hai wala gaana aap jald se jald chalu karne ka kasht kare. Kyo ki is gaane se hamare bachpan ki purani yaaden judi hui hai. So please meri request hai ki aap program chalu hote samay wahi purana gaana chalu kare. Meri is prarthna ka reply bhi deve. Dhanyawad.-
                                Mahesh v. Suthar
                                Janapur (Rajasthan)
                                DishTV customer support has been notified about the posted complaint.
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                                  S
                                  shankar banik
                                  Apr 15, 2020
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                                  My dish tv vc no-[protected]
                                  Please remove Kids active service
                                  Rmn-[protected]
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                                    R
                                    Rahul06121999
                                    Apr 15, 2020
                                    Resolved
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                                    Resolved

                                    I'm registered as ramwati, vc no:[protected], last payment on:11/04/2020 of rs. 258. My current plan is of rs. 245. (Which includes 7 alacarte channels, 1 add-on and bst north and dd mandatory bouqet)
                                    I activated it 3 days ago now today is 15/04/2020 it still shows 101. Channel not subscribed also i have asked dishtv customer services for help 5-6 times. But it hasn't worked. They also said company doesn't have refund policy. Covid-19 lockdown makes it more hard without any entertainment and this dishtv sercices are frustrating.
                                    Please help me get my refund atleast. That would be 245+258=rs.503
                                    May 31, 2020
                                    Complaint marked as Resolved 
                                    DishTV customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 16, 2020
                                    DishTV Customer Care's response
                                    Dear Rahul,

                                    We regret the inconvenience caused to you. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                    Regards,
                                    Online Team
                                    DishTV
                                    Verified Support
                                    Apr 24, 2020
                                    DishTV Customer Care's response
                                    Dear Rahul,

                                    Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                                    Regards,
                                    Online Team
                                    DishTV
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                                      F
                                      francisemirates
                                      Apr 14, 2020
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                                      Name : francis chacko

                                      Email : [protected]@gmail.com
                                      Phone : [protected] / [protected]
                                      Vc number: [protected]
                                      Box type : high definition box (Hd)

                                      I am from dubai, uae. I did a recharge of rs 1644 today morning on april 14, 2020, from dish tv website for 6 month validity and amount also deducted (See attachment for details), but our channels are not activated yet. I sent email and chat messages but nobody responding. Kindly check this immediately and do the needful please.

                                      I also requested to update my registered mobile number. The shop where i bought this setup box has registered his number and i have no contact with him now. I need to do recharge for my dishtv. So i need to update my own mobile number. My indian mobile nimber is this [protected]. Please request to change it immediately. Until now no response.

                                      I will be much obliged if you can kindly do the needful from your end asap.

                                      Below is payment done dish tv website:

                                      https://www.justrechargeit.com/dishtv/dtran/dish_recharge.aspx
                                      +1 photos
                                      DishTV customer support has been notified about the posted complaint.
                                      Apr 14, 2020
                                      Updated by francisemirates
                                      DishTV — Payment Rs. 1644 done today - April 14, 2020 - Channels not activated yet - Requested to Update my indian mobile number-not done

                                      Name : Francis Chacko

                                      Email : [protected]@gmail.com
                                      Phone : [protected] / [protected]
                                      Vc Number: [protected]
                                      Box Type : HIGH Definition Box (HD)

                                      I am from Dubai, UAE. I did a recharge of Rs 1644 today morning on April 14, 2020, from Dish TV website for 6 month validity and amount also deducted (see attachment for details), but our channels are not activated yet. I sent email and chat messages but nobody responding. Kindly check this immediately and do the needful please.

                                      I also requested to update my Registered Mobile Number. The shop where I bought this setup box has registered his number and I have no contact with him now. I need to do recharge for my dishtv. So I need to update my own mobile number. My Indian Mobile nimber is this [protected] . Request to change it immediately, but until now no response.

                                      I will be much obliged if you can kindly do the needful from your end ASAP.

                                      Below is Payment Done Dish TV Website:

                                      https://www.justrechargeit.com/dishtv/dtran/dish_recharge.aspx

                                      Apr 14, 2020
                                      Updated by francisemirates
                                      DishTV — Payment Rs. 1644 done Today Morning - April 14, 2020 - Channels not activated yet - Also requested to Update my Indian Mobile number - Not done.

                                      Name : Francis Chacko

                                      Email : [protected]@gmail.com
                                      Phone : [protected] / [protected]
                                      Vc Number: [protected]
                                      Box Type : HIGH Definition Box (HD)

                                      I am from Dubai, UAE. I did a recharge of Rs 1644 today morning on April 14, 2020, from Dish TV website for 6 month validity and amount also deducted (see attachment for details), but our channels are not activated yet. I sent email and chat messages but nobody responding. Kindly check this immediately and do the needful please.

                                      I also requested to update my Registered Mobile Number. The shop where I bought this setup box has registered his number and I have no contact with him now. I need to do recharge for my dishtv. So I need to update my own mobile number. My Indian Mobile nimber is this [protected]. I also requested to change it, but until now no response.

                                      I will be much obliged if you can kindly do the needful from your end ASAP.

                                      Below is Payment Done Dish TV Website:

                                      https://www.justrechargeit.com/dishtv/dtran/dish_recharge.aspx

                                      Apr 16, 2020
                                      Updated by francisemirates
                                      Name : Francis Chacko

                                      Email : [protected]@gmail.com
                                      Phone : [protected] / [protected]
                                      Vc Number: [protected]
                                      Box Type : HIGH Definition Box (HD)

                                      I am from Dubai, UAE. I did a recharge of Rs 1644 on April 14, 2020, from Dish TV website for 6 month validity and amount also deducted (see attachment for details), but our channels are not activated yet. I sent email and chat messages but nobody responding. Kindly check this immediately and do the needful please.

                                      I need to also update my Registered Mobile Number. The shop where I bought this setup box has registered his number and I have no contact with him now. I need to do recharge for my dishtv. So I need to update my own mobile number. My Indian Mobile number is this [protected] . Please request to change it immediately.

                                      I will be much obliged if you can kindly do the needful from your end ASAP.

                                      Below is Payment Done Dish TV Website:

                                      https://www.justrechargeit.com/dishtv/dtran/dish_recharge.aspx

                                      NOTE: Until now no response. The Dish TV WatsApp is active, but replying that they are not responsible for this payment and asking me to pay in Dollars to do new recharge. What kind of cheating useless criminal service they are providing to customers.

                                      Verified Support
                                      Apr 16, 2020
                                      DishTV Customer Care's response
                                      Dear Customer (francisemirates),

                                      As you're using the connection outside India, we won't be able to help you regarding your matter. Please reach out to the nearest local dealer of your location for any assistance.

                                      Regards,
                                      Online Team
                                      DishTV
                                      Apr 16, 2020
                                      Updated by francisemirates
                                      Refund my Rs 1644 back to my account where your deducted. If you are not able to provide service, then why opening such online websites for recharge and taking money from our account. Refund it back immediately.

                                      Apr 16, 2020
                                      Updated by francisemirates
                                      Refund my Rs 1644 back to my account where your deducted. If you are not able to provide service, then why opening such online websites for recharge and taking money from our account. Refund it back immediately.

                                      Below is Payment Done Dish TV Website:

                                      https://www.justrechargeit.com/dishtv/dtran/dish_recharge.aspx

                                      Apr 16, 2020
                                      Updated by francisemirates
                                      Please see below for details of Merchant Transaction from my bank statement.

                                      dishtv.i-CCAVENUEF[protected]

                                      Apr 16, 2020
                                      Updated by francisemirates
                                      Kindly request you to Refund my Rs 1644 back to my account where it was deducted.

                                      Below is Payment Done Dish TV Website:

                                      https://www.justrechargeit.com/dishtv/dtran/dish_recharge.aspx

                                      Please see below for details of Merchant Transaction from my bank statement.

                                      dishtv.i-CCAVENUEF[protected]

                                      Apr 17, 2020
                                      Updated by francisemirates
                                      I didn't recharge this through any nearby dealers. Rather I did directly from your Dish TV website.

                                      Kindly request you to Refund my Rs 1644 back to my account where it was deducted.

                                      Below is Payment Done Dish TV Website:

                                      https://www.justrechargeit.com/dishtv/dtran/dish_recharge.aspx

                                      Please see below for details of Merchant Transaction from my bank statement.

                                      dishtv.i-CCAVENUEF[protected]

                                      Apr 18, 2020
                                      Updated by francisemirates
                                      I didn't recharge this through any nearby dealers. Rather I did directly from your Dish TV website.

                                      Kindly request you to Refund my Rs 1644 back to my account where it was deducted.

                                      Below is Payment Done Dish TV Website:

                                      https://www.justrechargeit.com/dishtv/dtran/dish_recharge.aspx

                                      Please see below for details of Merchant Transaction from my bank statement.

                                      dishtv.i-CCAVENUEF[protected]

                                      Awaiting your reply please.

                                      Still now DishTV has not refunded my money back or done recharge as requested.

                                      payment rs. 1644 done now - channels not activated yet-update my indian mobile number not done - Comment #3675662 - Image #0
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                                        Awani Srivastwa
                                        Apr 14, 2020
                                        Resolved
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                                        Resolved

                                        My register mobile no is [protected]
                                        I recieved call from customer care they gave me a service at rate 1 rs for 28 todays . They tolled me after that if you want carry it wii charge 1.5 rs per day if don't then it will be removed
                                        Now after 28 days i try to remove but i can able to remove it so i call customer care service to remove now they toll it can't be removed . Please help this is giving me lots of tension by mentally and economically. And this the violence of tri regulations
                                        May 16, 2020
                                        Complaint marked as Resolved 
                                        DishTV customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 15, 2020
                                        DishTV Customer Care's response
                                        Dear Awani,

                                        Hope you are doing good.

                                        Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                                        Regards,
                                        Online Team
                                        DishTV
                                        Verified Support
                                        May 16, 2020
                                        DishTV Customer Care's response
                                        Dear Awani,

                                        We would like to inform you that as per request, we have deactivated VAS Thriller active from VC [protected]. Furthermore, please tune in to Channel 96 for 15 minutes. Now, your total complete month recharge amount is Rs 379, 18% GST.

                                        Regards,
                                        Online Team
                                        DishTV
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