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DishTV Complaints & Reviews

3.6
Updated: Apr 19, 2025
Complaints 5409
Resolved
3734
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DishTV reviews & complaints page 44

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F
Fazil Suria
May 16, 2020
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Address: Hyderabad

Unwanted promotional call received on this number by dishtv even after complaining to customer care several times, calls every hour and calls continues till 10 o'clock at night very much disturbed...

I have already called customer care several times and activated DND but didn't get any resolution I even get calls after 11 night...
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    K
    Kumar Shree Chandan
    May 16, 2020
    Resolved
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    Resolved

    Dear all
    Just three days before means before expiry recharge validity did recharge for my account after verifying channels details from customer care as per app
    8337 recharge they are offering 335 sd & hd channels but after recharging they activated only pack who offer only
    249 after sending mails & call also they have not activated pack on same day. I think they listen after writing on this forum & activate that pack.
    Thanks
    A/c no. [protected]
    +2 photos
    Aug 14, 2021
    Complaint marked as Resolved 
    DishTV customer support has been notified about the posted complaint.
    May 16, 2020
    Updated by Kumar Shree Chandan
    Recharge amount 8376 by mistaken written 8337.
    Verified Support
    May 17, 2020
    DishTV Customer Care's response
    Dear Kumar Shree Chandan,

    We regret the inconvenience caused to you. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    DishTV
    Verified Support
    May 25, 2020
    DishTV Customer Care's response
    Dear Kumar Shree Chandan,

    Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

    Regards,
    Online Team
    DishTV
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      S
      Sajid Sayyad
      from Nagpur, Maharashtra
      May 15, 2020
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      I have recharged of rupees 275/- for family cricket pack on 12th April, 2020. Till today i.e 15th April package is not activated 101 error is displayed on screen. I called customer service many times but they are giving same reply everytime. I want my refund.
      +1 photos
      May 15, 2020
      Updated by Sajid Sayyad
      I have attached call history
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        N
        Navdeep Singh. G
        May 15, 2020
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        Address: Dosanjh road moga
        Website: Dish tv

        Navdeep singh moga mob-[protected] I pay 150
        Per month but not full month and half of month and massage here not give the proper of full month i give the month full thanks you
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          S
          Shubh30ag
          May 14, 2020
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          Address: 389 Alam Giriganj, Bareilly

          My DishTV account automatically recharged without my knowledge. And my account balance also deducted and switch off date also changes.
          +1 photos
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            G
            gijo antony
            May 13, 2020
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            Address: Kerala, Kochi

            Reference to my Complain in this Forum
            Dish TV RMN
            Posted: May 11, 2020
            Not able to Register Mobile Number in Dish Tv
            Dish TV HD
            Posted: Apr 29, 2020
            Online Registration,
            I was contacted by one on the executive asking for Bank Information, I was wondering if the Dish Tv Support Guy really need to have my Bank Information like
            Name -
            Card No (16 digit)-
            Exp Date -
            Card Type (Debit/Credit) -
            Registered Mobile No -
            Why I need to disclose my Bank information,
            My Request was to Register my Mobile number [protected] to my Dish TV VNC No -[protected],
            Am attaching the Msg he had sent to me, Kindly Let me know this Msg came through the proper person, do I really need to produce all this information
            +2 photos
            DishTV customer support has been notified about the posted complaint.
            Verified Support
            May 15, 2020
            DishTV Customer Care's response
            Dear Gijo,

            Thanks for writing in. We have forwarded your concern to our team and they will get back to you soon.

            Regards,
            Online Team
            DishTV
            May 16, 2020
            Updated by gijo antony
            I have another issue, which already has raced a ticket in this forum, please try to resolve that also.
            (Register my mobile number [protected] to VNC [protected])
            Please help me with that too, its almost a month still waiting for a solution,
            Thanks for your support

            Verified Support
            May 17, 2020
            DishTV Customer Care's response
            Dear Gijo,

            We tried contacting you on the number [protected] but the number was not contactable. Kindly, share an alternate contact number or you can also contact our customer care at[protected] as we need verbal communication so that needful can be done.

            Regards,
            Online Team
            DishTV
            May 17, 2020
            Updated by gijo antony
            Sorry, I didn't hear that, maybe I was busy at work, you may also call me [protected].
            Thank you for your quick Support.
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              T
              tekbahadur singh
              May 13, 2020
              Resolved
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              Resolved

              Address: mumbai

              Dear team,

              Please note that, the dish tv providers use to activate unwanted costly tv channels in my without my permission. It directly increases 20-25% of my monthly charge.

              After this when i call to dish tv customer care they say it locked for 30 days an not be dis-activated.

              They also saying that it never be activated without my permission. They are telling lie on my face.

              I need proof of my permission.

              It really feels like robbery.

              My customer details are as below-

              Vc no. : [protected]
              Name: tekbahadur singh
              Registered mob no.: [protected]
              +1 photos
              Aug 11, 2021
              Complaint marked as Resolved 
              DishTV customer support has been notified about the posted complaint.
              Verified Support
              May 13, 2020
              DishTV Customer Care's response
              Dear Tekbahadur,

              Hope you are doing good.

              Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

              Regards,
              Online Team
              DishTV
              Verified Support
              May 13, 2020
              DishTV Customer Care's response
              Dear Tekbahadur,

              As per our telephonic conversation on [protected], we wish to inform you that Cooking Active add on pack and Ayushmaan Active add on pack has already been deactivated with effect from 13.05.2020 and your next recharge date is 8th June 2020.

              Regards,
              Online Team
              DishTV
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                D
                Deepaks762
                May 13, 2020
                Resolved
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                Resolved

                Hlo sir
                As on 5th may 2020, i'm sending a mail to dishtv regarding removal of ayushmaan active channel but they said to me that this channel is not in my subscription list.
                Than i checked my dishtv mobile app and the said channel is not in the app.
                Today 13th may 2020 they automatically without my permission active the said channel and charged rs 40/- without gst.
                I call the customer care they said i'm confirming that activation but they have no any proof regarding confirmation because i didn't confirm it.
                Pls remove tha ayushmaan active channel immediately.
                Aug 6, 2021
                Complaint marked as Resolved 
                DishTV customer support has been notified about the posted complaint.
                Verified Support
                May 13, 2020
                DishTV Customer Care's response
                Dear Deepak,

                Hope you are doing good.

                We regret the inconvenience caused to you. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                Regards,
                Online Team
                DishTV
                Verified Support
                May 21, 2020
                DishTV Customer Care's response
                Dear Deepak,

                Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                Regards,
                Online Team
                DishTV
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                  P
                  PavanTayade
                  May 12, 2020
                  Resolved
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                  Resolved

                  Sir i have dish tv set top box. Last one month i have problem regarding 301 signal not found error. I called dish tv customer care. He said we will provide our service provider. Service provider come next day he saw dish tv box and nothing do anything and take rs200/- charge. After that same problem found. When i called customer care she also not give sutaible answer and cancelled my call without answering me. I am completely harrised by customers care. Please take my problem seriously. Because in lock down there is no other option to entertain. My mobile no is [protected]
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  DishTV customer support has been notified about the posted complaint.
                  Verified Support
                  May 13, 2020
                  DishTV Customer Care's response
                  Dear Pavan,

                  Hope you are doing good.

                  Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                  Regards,
                  Online Team
                  DishTV
                  Verified Support
                  May 13, 2020
                  DishTV Customer Care's response
                  Dear Pavan,

                  As per our telephonic discussion on the number [protected], you confirmed that currently you do not have any issue and all the channels are working fine for VC [protected]. For further assistance please get back to us at [protected]@dishtv.in.

                  Regards,
                  Online Team
                  DishTV
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                    S
                    Satyanarayana Nerugonda
                    May 9, 2020
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                    We have two connections and mistakenly we have recharged to suspended account[protected] on 7th may 2020 via: d2h website and amount got deducted from my hdfc account.

                    Below is transaction info
                    [protected]@icici-icic[protected]-oid[protected]

                    I called your customer care on the same but they unable to help due to lockdown stituation and lack of technical resources.

                    Registered mobile number:[protected]
                    Custid :[protected]
                    Name : krishna marugonda
                    DishTV customer support has been notified about the posted complaint.
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                      N
                      naval123
                      May 8, 2020
                      Resolved
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                      Resolved

                      Address: NOIDA

                      I am residing in nagpur my vc no is [protected] & i have taken connection in aug 2019.
                      Recently last month i have activated value added services, but they are not getting deactivate from my pack. I have complaint to their consumer corner, customer care also but they are not responding to it.
                      I have email them on 08.04.2020, 10.04.2020, talked to customer care representative but not reply from there end. I have emailed on 06.05.2020, today also i have emailed but they are not deactivating the active services.

                      Respected sir,

                      Please deactivate the paid active service (130, 135, 356). 356 - rang manch active, 135- shorts active, 130-aayushman active the chanels are not getting deleted from dish tv app also. I hv complaint on consumer corner also but not yet deleted till 08/05/2020. Please ask your customers care executives to call & solve the issue. Also email send 06.05.2020
                      — forwarded message —
                      From: naval agrawal
                      Date: fri, 10 apr 2020, 13:05
                      Subject: regarding deactivating active services
                      To: customer care

                      Dear sir,
                      I have requested for deactivating chanel no 356 - rang manch active, 135- shorts active, 130-aayushman active which was in free period on dtd 8/4/20 & 9/4/20. But it has not been deactivated. & today they have message me regarding enhance package rate. I request to deactivate above 3 package& bring my regular package. As i am not interested & unable to recharge this much amount. please deactivate the paid active service (130, 135, 356).
                      Also free channels nos 341, 344, 345, 354, & many more are not visible. Also please call me. [protected]
                      Otherwise i will port my connection to other dth operator. Please treat it urgent.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      DishTV customer support has been notified about the posted complaint.
                      Verified Support
                      May 09, 2020
                      DishTV Customer Care's response
                      Dear Naval,

                      Hope you are doing good.

                      Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                      Regards,
                      Online Team
                      DishTV
                      Verified Support
                      May 13, 2020
                      DishTV Customer Care's response
                      Dear Naval,

                      As per our telephonic discussion on the number [protected], it has been confirmed that your requested channels have already been deactivated, As per your request BST North basic pack has been activated.

                      Regards,
                      Online Team
                      DishTV
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                        B
                        Bikash Ranjan Sahu
                        May 7, 2020
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                        Please share
                        List of non stop pack with price and duration
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                          M
                          Mu Kkul Rathorr
                          May 7, 2020
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                          Address: Dish TV India Ltd. FC - 19, Sector 16A, Film City, Noida, Uttar Pradesh,India. Pin code-201301

                          I recharge my Dish Tv during Lockdown but suddenly it show (NO ACCOUNT BALANCE) and suddenly shows (SIGNAL NOT FOUND ). I contact customer service so they told me that a technician came and charged rs. 200 for repairing it. Afterall, i repaired it 2 weeks ago and it blocks again.
                          +1 photos
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                            M
                            mddeshpande
                            May 6, 2020
                            Resolved
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                            Resolved

                            Hi,
                            I have bee getting non stop calls from dishtv on my vc cnumber [protected]. Though i've activated dnd on my phone number, still i am getting regular calls. There in no solution by blocking these numbers as there are different mobile and land line numbers.
                            I'm mentally harrassed by such marketing. Please look into this as soon as possible.
                            Thank you.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            DishTV customer support has been notified about the posted complaint.
                            Verified Support
                            May 06, 2020
                            DishTV Customer Care's response
                            Dear Customer (mddeshpande),

                            We regret the inconvenience caused to you. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                            Regards,
                            Online Team
                            DishTV
                            Verified Support
                            May 14, 2020
                            DishTV Customer Care's response
                            Dear Customer (mddeshpande),

                            Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                            Regards,
                            Online Team
                            DishTV
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                              R
                              Ranju Chetry
                              May 5, 2020
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                              Since 4 months I haven't recharge my DishTV. On 2nd May I recharge it with Rs.200 but still all channels are showing that you are not subscribed. Only free channels are in view. Please kindly solve my problem.
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                                I
                                invalid_variable_
                                May 5, 2020
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                                I am a dishtv subscriber, and i get a lot of calls from them regarding promotions. I already had a talk with customer care executive regarding that but they didn't want to help, and changed the subject entirely to give information about a service i didn't want. I still get around 4 to 5 calls a day and sometimes even more than that.

                                I don't want to receive any call from dishtv regarding any add-on service, activation of a new channel or anything of that sort.
                                DishTV customer support has been notified about the posted complaint.
                                Verified Support
                                May 06, 2020
                                DishTV Customer Care's response
                                Dear Customer (invalid_variable_),

                                We regret the inconvenience caused to you. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                Regards,
                                Online Team
                                DishTV
                                Verified Support
                                May 14, 2020
                                DishTV Customer Care's response
                                Dear Customer (invalid_variable),

                                Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                                Regards,
                                Online Team
                                DishTV
                                May 14, 2020
                                Updated by invalid_variable_
                                Hello, I can't see the email address in these comments. I already provided my VC number [protected].
                                If the forum hides the VC number, refer to the attached image.

                                May 14, 2020
                                Updated by invalid_variable_
                                The forum hides sensitive information like phone numbers, email addresses and VC number in this case, being such a huge organization I didn't expect dishtv to not know it.
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                                  E
                                  ER. BHAGAT SINGH
                                  May 5, 2020
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                                  I paidfor super soport pack but getting only 50 % chanel.PTC Punjabi, zee Punjab, Himachal, Hyriana, Star Suports 1, soni ten 1, 2, DD suports & so many chanel. custum care not doing anything.Pl help.VC no;[protected].M [protected]
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                                    Pushpak Singal
                                    May 5, 2020
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                                    Address: Bharatpur Rajasthan

                                    I was told by sales department when installing the connection I would get 1 year subscription with Free installation of Sd set top box of internal device .
                                    I was having external connection only Set-top box was changed.
                                    Now after 6 months they have stopped my subscription.
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                                      Last week I called to customer and said my few of the channels are not coming clearly and in reply they said they are arranging engineer visit and nothing will charge for visit, and any replacement.
                                      But engineer came and some some part of dish called as LMP for which he charged 200 and that part also not shown which was default and also not given any bill or any receipt of that LMP replacement.
                                      Although, At the same time I called to customer care that he is charging money but nothing happened and after two days again the same problem of that particular channels arises and even worse channels are not even coming properly and when I call to call centre they says just taking query and now they are not even responding properly.
                                      DishTV customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 06, 2020
                                      DishTV Customer Care's response
                                      Dear Akshay,

                                      We regret the inconvenience caused to you. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                      Regards,
                                      Online Team
                                      DishTV
                                      May 06, 2020
                                      Updated by [email protected]
                                      My number is [protected]
                                      My registered mobile number is [protected]
                                      DishTV Customer Care's response, May 7, 2020
                                      Verified Support
                                      Dear Akshay,

                                      Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.

                                      Regards,
                                      Online Team
                                      DishTV
                                      DishTV Customer Care's response, May 13, 2020
                                      Verified Support
                                      Dear Akshay,

                                      We would like to inform you that the channels signal related issue has been resolved by changing the connectors. Furthermore, waiver of Rs 200 has been credited as a goodwill gesture.

                                      Regards,
                                      Online Team
                                      DishTV
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                                        Resolved
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                                        Resolved

                                        Last week I called to customer and said my few of the channels are not coming clearly and in reply they said they are arranging engineer visit and nothing will charge for visit, and any replacement.
                                        But engineer came and some some part of dish called as LMP for which he charged 200 and that part also not shown which was default and also not given any bill or any receipt of that LMP replacement.
                                        Although, At the same time I called to customer care that he is charging money but nothing happened and after two days again the same problem of that particular channels arises and even worse channels are not even coming properly and when I call to call centre they says just taking query and now they are not even responding properly.
                                        Need assistance please.
                                        Aug 14, 2021
                                        Complaint marked as Resolved 
                                        DishTV customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 06, 2020
                                        DishTV Customer Care's response
                                        Dear Akshay,

                                        We regret the inconvenience caused to you. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                        Regards,
                                        Online Team
                                        DishTV
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