DishTV Complaints & Reviews

Un authorized and non-understandable additions made in my, make my own pack system and the amount increased sms sent to my rmn.

Continuously giving phone calls and disturbing me.

If i want any new channel, myself will ask for the same. Whatever the channels
I am enjoying that is enough for me and there is no need for any movie channel

So, immediately. Cancel the channels which you added your self without may knowledge yesterday. I wanted only the channels as per my own pack enjoyed till 29/09/2019 with total amount of rs 208/- including gst.
I am greatly fedup with dish tv and please don't make any tricky jobs further.

I have been getting non stop calls from dish tv from different locations numbers on my registered mobile number with them which is on do not disturb mode. Each and every time they tell to subscribe a channel which i don't watch, i told them not to call me again but nothing happens.in a single day i get dozens of call from dish tv,
Stop promotional calls

My dish tv number is [protected].
The guy who installed dish tv set-top box made a mistake while registration & no number is added now.
I have tried calling customer care so many times, but they told me that it can not be registered now.
Please help me. My mobile num [protected].
I would like to subscribe many channels, but it is not happening because there is no mobile number registered with dish tv.

I had subscribed for zee family pack and star value pack and also for 24 ghonta news channel, and kolkata tv from my dish tv app. Also i have subscribed for free 192 channels in which other bengali news channels are included. I have also paid for my chosen packs. But not a single bengali news channel is coming, in spite of being included in my subscribed packs. It is continuously showing '301. Signal not found. This may be due to bad weather' though the weather is absolutely all right. When i called dishtv's customer care, they are misleading us saying there is alignment problem, they will send technician and demanding extra payment of rs. 200-300. Though it is completely dishtv's fault or might be new technique of looting customers in name of sending technician. I need all the bengali news channels i have in my pack e. G. 24 ghonta, kolkata tv, abp ananda as soon as possible and that also without any such technician. Otherwise i have to replace dishtv by some other dth services. My subscribed packs are given in the picture.

I had subscribed for zee family pack and star value pack and also for 24 ghonta news channel, and kolkata tv from my dish tv app. Also i have subscribed for free 192 channels in which other bengali news channels are included. I have also paid for my chosen packs. But not a single bengali news channel is coming, in spite of being included in my subscribed packs. It is continuously showing '301. Signal not found. This may be due to bad weather' though the weather is absolutely all right. When i called dishtv's customer care, they are misleading us saying there is alignment problem, they will send technician and demanding extra payment of rs. 200-300. Though it is completely dishtv's fault or might be new technique of looting customers in name of sending technician. I need all the bengali news channels i have in my pack e. G. 24 ghonta, kolkata tv, abp ananda as soon as possible and that also without any such technician. Otherwise i have to replace dishtv by some other dth services. My subscribed packs are given in the picture.

This all started when i mistakenly recharged on my vc number which was earlier used by us but due to the vc card problem i got the vc changed. I mistakenly recharged twice and produced all the proofs via mail. The customer care, escalation department, termination team and all are pathetic people. They told me that i have already transferred once in 365 days and now if i have to transfer i need to terminate that vc which is not in use. I told them to terminate it as my main intent is to get the transfer. So after calling them multiple times, they said that termination team called me to confirm details and i told them not to terminate it which never happened. Again, i addressed all these issues to the team and clearly told them to terminate all my vc’s if you cant resolve my issue. They again bluffed me by saying that it will be resolved. It has been more than 10 days and daily i get a call and they ask me, sir you asked to arrange a call back which further irritates me. Dish tv is big time fraud. They are not working professionally and they dont know how to resolve things. I have all the proofs with recordings and looking forward to complaint legally. Second fraud they did sometime back, one person called me and said that we are giving movies active channel for free as you are a valuable customer, i confirmed with him 5 times, he said yes it is for free and activated the channel. Ultimately balance got deducted, when i called them to complain for the same, they said that we will get the recordings checked. Now again they told me that its not their executive’s fault. They are actually fraud, i haven’t experienced this ever in my life with any company. I would like to get rid of them and suggest everyone to never go with dish tv. Anyways, there is zero monitoring of their executives, they disconnect the calls if they see that they cant help out or find a solution. Seems they are earning a lot so they do not care if any customer backouts.
My contact number is [protected] and email id is [protected]@gmail.com

Totally disappointed with dish tv recharge balance 2358 but 6 month offer one month free executive ask me re h worst services no complaint no totally disappointed with dish tv recharge balance 2400 but 6 month offer one month free executive ask me re h worst services if my problem no solve i do legal action totally disappointed with dish tv recharge balance 2358 but 6 month offer one month free executive ask me re h worst services no complaint no totally disappointed with dish tv recharge balance 2400 but 6 month offer one month free executive ask me re h worst services if my problem no solve i do legal action

Over 2 weeks elapsed, i am getting annoying calls from dish tv made by different number. Once i received call and came to know that they are calling for advertising and promotion purpose. But day by day dish tv calling me with their different number starting from +9144. It's becoming irritating for me and hamper by daily life.
Please stop this nonsense otherwise i will file a complaint to the nearest police station.

मेरा नाम शुभम गुरुचल हैं में dish tv की service का उपभोक्ता हूँ। जिसका connection ज्ञानेश्वर गुरुचल के नाम से है। VLC NO [protected] हैं। हमारा dish setup box पिछले चार दिनों से बंद हैं जो कि life time warranty में हैं हमने इसकी complaint (complaint no[protected]/09/2019 को dish tv customer care में दर्ज करवाई थी। जिसमे हमे बताया गया था आपकी समस्या 24 घण्टो के अंतर्गत सुलझाई जाएगी। 22/09/2019 को 3:18 दोपहर को complaint दर्ज की गई थी । जिसके बाद 22/09/2019 को 3:42 दोपहर service team से call आया जिसपे हमे बताया गया कि आपको technician का call आएगा । उसके बाद दूसरे दिन सुबह 23/09/2019 को फिर customer care पर शिकायत दर्ज की गई जिसमें हमे शाम तक का समय बतया गया resolution के लिये। पर कोई action नही लिया गया। उसी दिन शाम 7 बजे फिर शिकायत दर्ज की गई उस समय भी यही कहा गया कि आपकी समस्या जल्द सुलझाई जाएगी। आज चार दिन पूरे हो चुके है आज भी ओर 3 दिन का बोला गया है यह कह कर की dish box available नही हैं। technician का अभी तक कोई call नही आया हैं। आपसे विनम्र निवेदन है कि हमारी समस्या का जल्द से जल्द समाधान करवाया जाय।

Date of incident :-25/9/19 time :-09.40

I had taken connection of dish tv for year... I faced many problems of bad weather condition error 301... Weather was absolutely fine here... All other companies working perfectly but dish tv was not working

So i decided to disconnect my connection...

After a year.. I decided to reactivate my connection so i called up dish tv for packs... They said by recharging 219/-, you will get validity for 1 month with sufficient channel... I asked the executive that i am seeing error 301 already before activating also...

He said after recharging problem will get solve or call again we will help you..

Problem persisted and i called again... They are now saying they need to send executive to check antena... And it will be charged as 200 rs...

Why should i pay rs200 now... They should have informed me earlier that it is going to happen...

I then told me to refund my set top box deposit and amount paid 219

Vc no:-[protected]

They are now like both are non refundadble...

Is this the scheme to lure customers...

I want full refund my settop box deposit and amount paid 219... I dont want your services..

I have done a wrong dish tv recharge on vc no. [protected]
Of rs. 337/- is transaction id[protected] dated[protected], time is 8.01pm & order id [protected]. (Balance on patym throgh - screen short copy encosed. My mobile number is [protected].

Plz repay or trasfer to the my new correct vc no. [protected] and my
Registered mobile no. [protected]. On my name is dasharathbhai bhogilal joshi residing at visnagar, tal. Visnagar, dist. Mehsana.

402 viewing card error, raise complaint at customer care technician attended actual charges 450 include gst, as per customer care told me, for swipe set top box. And he is monopoly me to if want repair have to pay 200 extra than actual charges. I. E 650, i denied him and send back. Again contacted customer care problem is not solved from last 5 days and my recharge also wasting days.

My tv screen is displaying "102 no account balance". I have switched on and switch off the receiver so many times as per the customer care instructions. Customer care is instructing to change the channel to 96. But from this screen i am not able to change my channels.

My account is already recharged with full year amount till september 2020

The current switch off date is 06/10/2019?

My vc #[protected]

Your urgent attention on this matter will be highly appreciated.

Mohanan

Respected sir, i am dish tv subscriber. My vc no. Is [protected] and mobile no. Is [protected]. Till yesterday 50144/- rupees were in my account. But today there is only 45268 rupees in my account. During this period i have not subscribed any big amount pack. Please investigate the matter, ask dish tv to return my money and take action against workers which were involved in this fraud

My programming i have had all of a sudden i dont have now!! My bill is automatically paid so thats not the problem, cant logon to dish online. Called and after waiting 40 minutes they finally answered then disconnected me! This is not the first time this exact problem has happened, its always a problem getting any customer service, biggest mistake i made was changing from direct tv to dish

Dear sir
I am dish tv customer since 10 year and now i have problem regarding set top box so i complained customer care number 18 september 2019.
My vc number is [protected]
And mobile [protected]
Name sohan pal singh
But problem was same till date. No body response properly.
I was called many times around 20 time to customer care every time they answer me that wait 1 hour or two hour but any technical staf not visit.
Then i called a number that provide by your customer support team but he was misbehaving and after that not answering my call so i request you please take a necessary action on your side against your service team or technical team. And inform me what your next step.
Thanks
I want to withdraw dishtv connection permanently so please my dish tv account balance transfer in my bank account

We made payment of 3 months to dish tv but since last 20 days i had to contact dish tv customer care to ask them why we were getting 101 error - ie. Channels not subscribed. I called them 4-5 times and every time they said it’s technical issue. They do not even transfer the calls to seniors to escalate the matter. And if the call is transferred to a second level customer care employee, they cut the call within minutes without understanding the problem of the customer.
I feel cheated that even after making advance payments and being associated with dish tv from the year 2011, such instances happen. It was a mental torture that i had to hold the call for 40 long minutes to talk to the second level officer. This is totally unacceptable.
I want strict action should be taken against the company that for a technical issue the customer is made to feel cheated - an accusation without checking. Why can’t they simply write that there’s some technical snag and after checking the financial details resume the connection.

This is regarding my dishtv account ending with 8483. The pain that dishtv has been putting me thru in the last 4 days has been just unbelievable. I had recharged my account well before the switch off date and it’s been more than 3 days now that dishtv has been saying that they have not received the money and that they are investigating it wit their accounts team. Inspite of repeated follow ups with dishtv they keep asking me the same complaint details and keep providing the same update since last 4 days. Worse, they tell me how they are sending email to their account department - come on now, as a customer why should i care if you follow up with your accounts or hr department. And why should i be worried about if these inter department communication is not happening. Totally frustrated with dishtv especially in times when customer service is been taken to a greater level by other companies.

Dear ma'am/ sir,

Good day, with regards to the subject, please note i'm unable to get services from dishtv. I have paid them rs 630 for two months and couldn't get any channels till date. Dishtv is showing error 301 which means no signal found, contacted customer care of dishtv and got no response from them. Attaching the mail communication for your reference:

I shall not take service from dishtv, kindly reimburse the amount to my account.
_
From: shyam krish
Sent: friday, september 20, 2019 2:15:51 pm
To: customer care
Subject: re: vcno - [protected]

!!!
_
From: shyam krish
Sent: thursday, september 19, 2019 2:52:25 pm
To: customer care
Subject: re: vcno - [protected]

Back to 301 again??? What is wrong with hectic dishtv!!! You are taking it above the limit
_
From: shyam krish
Sent: thursday, september 19, 2019 9:52:41 am
To: customer care
Subject: re: vcno - [protected]

Error 101 again, yesterday it started working fine now again 101. What is happening dishtv!!!
_
From: shyam krish
Sent: tuesday, september 17, 2019 9:27:52 pm
To: customer care
Subject: re: vcno - [protected]

Dishtv, now it has came up with new error 102. No account balance wherein i had already recharged for rs 315 on 14/09/2019 (Attaching screenshot). Also understand you had disconnected my account much before due date. Why do you have to loot customers!!!

You will have to give me additional 1 week for disconnecting my account without any reason.

_
From: shyam krish
Sent: tuesday, september 17, 2019 3:21:25 pm
To: customer care
Subject: re: vcno - [protected]

Any updates!!!
_
From: shyam krish
Sent: monday, september 16, 2019 9:39:58 pm
To: customer care
Subject: re: vcno - [protected]

Pls find attached!!!
Some thing or the other, dishtv is always creating hectic scenarios.

_
From: shyam krish
Sent: monday, september 16, 2019 5:43:12 pm
To: customer care
Subject: re: vcno - [protected]

Hi awaiting your prompt response on below

_
From: shyam krish
Sent: monday, september 16, 2019 3:18 pm
To: customer care
Subject: re: vcno - [protected]

Pls note there no change, also i’m not able to change any channels to. While pressing remote, set top box is blinking.
Sent from outlook
_
From: customer care
Sent: monday, september 16, 2019 2:46:19 pm
To: [protected]@hotmail.com
Subject: re: vcno - [protected]

Dear mr. Krishnan,

Thank you for writing to dish tv.

Please note that we have sent a refresh command on your set top box
Against your vc no. [protected].

If the same issue persists, request you to confirm us the error code or
Message reflecting on tv screen.

To allow timely updation, please switch off your set-top-box from the main
Power supply and after switching on, please tune into channel 96 for 15
Minutes.

Kindly note that now you can refresh your pack by simply giving a missed
Call on[protected]Toll free) from your registered mobile number.
Please save this no. For future reference.

In case you are still unable to watch channels, then please contact our
Customer service team at[protected].

Happy viewing!

Regards,
Niskarsh
Customer service
Dishtv
—

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Hi dishtv error 301 for past few days

My name is pawan kumar i am belong sarai kale khan, nizamuddin south delhi. Meri complaint hai (Dish tv package) may 2019 m maine dish tv ka setup box lagwaya tha 1 month pure chanel provide kiye gaye lekin jab recharge month end hone ko hua to mera package khud hi dish tv ne change kar diya jo ki mujhe bad m batya k apko jo recharge karana wo amount hai 736/- ka maine wo bhi kiya lekin usme bhi dish tv ne pure chanel nai diye mai 2-3 month se pareshn hu costumer care bhi sahi reply nai deta hai. Dish tv mujhe dhoka de raha hai inke offers hote kuch hai lekin nikate kuch or hai. Apke dish tv packages m sabse bada pack titanium hd ka hai lekin usme bhi apke pure chanel's nai hai. Really kahu to abhi tak ka sabse bakwas company lagi. Apki jankari k liye bata du k maine tri k rule read kiye usme koi aisa rule nai hai k jo ki apni pasand k channel nai mil sake