DishTV Complaints & Reviews

Address: B-107, Swasthya Vihar, New Delhi, Delhi, 110092

My dishtv with the vc number [[protected]] parent connection is working but my child connection is not working since 01/08/2019. I recharged for 3 months in july 2019 i still have balance in my account and my next recharge is on 11/2019. My tv screen is displaying "102 no account balance". I have switched on and switch off the receiver so many times as per the customer care instructions. Customer care is instructing to change the channel to 96. But from this screen i am not able to change my channels. I am now told that stb is faulty and technician will visit and charge his visit of rs.450/-. I dont understand what kind of a service they provide. 95% of times when i call customer care, their systems are aalways updating and we are told to call back after 20-25 mins. When i asked them to refund and disconnect they say ill not get the refund of the same back. This happens always when i get a recharge of more than 3 months done.

I really dont know what to do.. I am stuck.

Sep 30, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

DishTV Customer Care's response Dear Mumta,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 17, 2019

DishTV Customer Care's response Dear Mumta,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Vasanth Nagar, JNTUH area, Hyderabad, Telangana

I recharged DishTv DTH on 07 Aug 2018 for INR361.00 debited on Credit Card XXXX on 07-Aug-19.Info:DISHTV.Avbl Lmt:xxxx.Call 18002662 for dispute or SMS BLOCK 4009 to [protected].
After recharge immediately we got a 102 error we contacted customer care and they send refresh command couple of times still not resolved and finally they told that they will arrange technician to realign the antenna by 8th Aug 2019. Nobody has come to sight to fix the issue. Daily amount is deducting and we have no solution.
DishTv staff is not able to provide a technician in right time, why do they have customer service over phone. it is very hard to get any support from dish tv.

Sep 21, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

DishTV Customer Care's response Dear Customer ( bandlastuff),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Aug 11, 2019

Updated by bandlastuff Your technician visited my site and resolved the problem.

Verified Support

Aug 12, 2019

DishTV Customer Care's response Dear Customer (bandlastuff),

Thanks for acknowledging us. Feel free to get in touch with us in case further assistance is required.

Regards,
Online Team
DishTV

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I was repeatedly calling up dishtv customercare as my set top box is not working and need to be replaced. I am having problem since 5 days and till now nobody attended. I even tried to speak to supervisor and he promised to resolve it by evening. Everytime i call them up they say by evening service provider would come but nobody attented. Nobody is responding to my complaint and now i dont know whom to contact.

My dishtv vc no [protected]

Sep 25, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

DishTV Customer Care's response Dear Shyamala,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 17, 2019

DishTV Customer Care's response Dear Shyamala,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: H.No. 475, V.P.O. Sewah, 132108

I had been a customer to dishtv for long but a few months back i deactivated my account and switched to d2h. But on the morning of 26.07.2019, i did recharge to my dishtv account accidentally for rupees 1000. It was unintentional so i request you to please refund me the amount.
I made multiple complaints @ customer care of dishtv. But i was given partial info multiple time because of which i suffered a lot. I am sharing the details along with.
I found no solution at consumer care so i request you to resolve my issue otherwise i have to go to consumer dispute redressal center. As your executives provided me with partial information and manipulated me you are no more liable to ask me for any money further to resolve my issue.

*recently closed complaint no.[protected] *
*vc no. - [protected]*
*name on account - mr. Mukesh kumar*
*transaction id - n1907262008576919555673*
*amount - inr 1000*
*date & of recharge - on 26.07.2019 at 08:09 pm

Regards,
Mukesh kumar

+1 photos

Aug 9, 2019

Complaint marked as Resolved

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DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

DishTV Customer Care's response Dear Abhi ( Abhi96711 ),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Address: c 204, aai ekvira apt, iof bhumi plaza,nr ganesh chwk, kaka dhaba, hajimalang rd, adivali , kalyan e, Thane, Maharashtra, 421306

After registered complain nobody call me for when they r attending my complain, after that i call to there customer care no 5time, but every time they give assurance we will arrange call back with technician time with in 30, 20, 1hr etc., but till time i am nt finding any call back from dish tv, last one year before also i am finding this type response after 7days they r solve my issue .
i already recharge for one year if possible please refund my amount, i want to choose other network due to service issue .
please give solution as soon as possible

Sep 29, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2019

DishTV Customer Care's response Dear Priyabrat,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 16, 2019

DishTV Customer Care's response Dear Priyabrat,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: 5th cross halahalli Kerr mandya karnataka, Mandya, Karnataka, 571401

This TV is shut down from 2 months but still no channels and also no refund so please refund us [protected], due satellite issue it has shut down and this Independent TV dish owner to paid bill to satellite so it has shut down but we are paid 500 through online payment and 1750 in cash with who came for installation, this is do 1 year subscription I taken connection on Dec 2018 but it has stopped suddenly from March so still we are waiting but no channels or refund so please resolve and refund with fine and interest.
Thanking u..

+1 photos

Sep 17, 2024

Complaint marked as Resolved

Not resolved

DishTV customer support has been notified about the posted complaint.

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Address: C 204 , aai ekvira apt,iof bhumi plaza , nr ganesh chwk ,kaka dhaba , hajimalang rd , adivali , kalyan e, 421306

Today i give complain about signal issue, but nt finding any confirmation call for when technician visit to attend my complaint, then i call 5time to customer care every time different senior persons r saying with in 1hour, 30 minute, 20minute we call back u and give u actual time for our technician visit, but still nobody call me, i am totally harsh, due to this i am unable to go my duty., please suggest what can i do and what is the policy for money refund.

Sep 17, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Aug 06, 2019

Updated by Priyabrat1978 Cheating with customer and mentally harash

Verified Support

Aug 07, 2019

DishTV Customer Care's response Dear Priyabrat,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 16, 2019

DishTV Customer Care's response Dear Priyabrat,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: E-205/6, PUL PRAHLAD PUR, New Delhi, Delhi, 110044

Hello

My complaint is against the dishtv network, they can't fullfill their consumer end needs.in my cash my set top has been changed and some electronic part change in antenna as called mike, & technician said, your network is now working properly & there will be no issue with network & rather than the signal issue is not solved & i so many complaints to the dishtv network but they don't listen carefully & i request for the service to visit technician at my home but the technician didn't come & there's no message from the dishtv

I request you to please look into the matter & do some needful help for me.

The details given below:-

Vc no. [protected]
Name : hamir singh shakya
Contact no. [protected]
Alternatw no. [protected]
Address:- e-205/6, mittal chowk, pul prahald pur, new delhi - 110044

Dishtv's technician name - rajan
Technician contact no.+[protected]

Sep 9, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2019

DishTV Customer Care's response Dear Hamir,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Aug 08, 2019

DishTV Customer Care's response Dear Hamir,

As per our telephonic conversation, it has been informed you that kindly recharge your VC with a total monthly subscription of amount Rs.339/- with Rs.25/- as processing fee, after that your issue will be resolved.

Regards,
Online Team
DishTV

View replies

M

mauryapradeep

Aug 8, 2019

Mera dish tv 3 year ka pack liya hua hai
uske bad bhi dish tv mera conection kat kar deta hai ye 2 baar ho chuka hai
complaint karne ke baad bhi compny cheeting kar rahi hai
dish tv ek fraud compney hai

complaint against poor technician service & fraud technician - Comment #3506945 - Image #0

Reply

DishTV Customer Care's response, Aug 9, 2019

Verified Support

Dear Pradeep,

We are sorry for the experience you had. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 17, 2019

Verified Support

Dear Pradeep,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: village lahsoi post siyatheri, Bareilly, Uttar Pradesh, 243201

Website: consumercomplaints.in

I recharge 302 but company active the plan of 228 automatically & provided me 30days validety. But my recharge is 302 and plan 228 my remaining blance not adjusting in validty so request to u please add my balance increase my validty and also we add new challen according to as but it not show in this pack. I active bharat combo pack but company active the mera apna pack this was very discusting please check what is going in your system. I am totally dissatisfied to your service.
Vc no. [protected].

Sep 18, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Aug 06, 2019

Updated by saleek card no. is wrong
new is [protected]

Verified Support

Aug 06, 2019

DishTV Customer Care's response Dear Customer (saleek),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 14, 2019

DishTV Customer Care's response Dear Customer (saleek),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Friends Enclave MUNDHWA, Pune, Maharashtra, 411036

Respected sir,
I had made prediction for all cricket matches from my registered mobile no [protected].
Requested dishtv call center to credit 20% cashback + eng win predictions cashback to "vc no [protected]" asap.

Pls find attachment of few sms sent and received from dishtv for the cricket prediction done.
Need your valuable help to get 20% cashback.

Regards, nirmal sethi [protected] or call [protected]

+6 photos

Sep 6, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2019

DishTV Customer Care's response Dear Nirmal,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Aug 06, 2019

DishTV Customer Care's response Dear Nirmal,

As per our telephonic discussion on the number [protected], We informed you that Rs 546 including 18 GST as a 20 cashback has been credited on VC [protected]. Kindly let us know if you need any further assistance.

Regards,
Online Team
DishTV

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Website: dishtv.in

I have 2 dth connections taken in 2018 from dish tv.
In august 2018, i made prepayment for annual plan (Rs - 2172 on 19/08/2018) as there has been a offer that can provide 1 month free validity if paid for 12 months.
My vc numbers are
[protected] and [protected].
I checked with the customer care for the validity period and found my switch off date reported to be 01/september-2019.

But as for my payment, i must be able to watch till mid of october, 2019 including 1 month free subscription.

I contacted the customer care and they were telling that, rules have been changed.

But as for i know from trai regulation, any dth operator cannot change the plan or charge of the long term pre paid customers till their plan ends.

This is clearly stated in consumer guide on dth/cable tv networks by trai regulations.

I have attached the screen shot and if you want to read it, pl go the below link and view it on page-11, question-12.

https://main.trai.gov.in/consumer-info/broadcasting/measures-to-protect-consumer...⇄

You cannot alter my package without my consent and approval in your own interest.

So i must get the validity of my dth connections for the above said registered mobile numbers as 18/10/2019 with out any alteration. So accordingly do the needful.

Pl check and revert back to me asap.

Being a media person, i know how and where to press you to get the things done in case if trai rule is violated by dish tv.
Hope that situation may not arise.

Waiting for your early action and reply.

Regards,
S. Srinivasa raghavan
19, priya aptmnts,
Thiripurasundari colony,
Rajaji nagar,
Pallavaram,
Chennai-600043

3/8/19
Attached the screen shot of consumer guide rule with source name.

Sep 13, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2019

DishTV Customer Care's response Dear S. Srinivasa,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 13, 2019

DishTV Customer Care's response Dear S. Srinivasa,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: 797112

Dear sir/madam

I've recharged my dishtv on 01.08.2019. I have around ₹600/- balance in my dishtv account but my account is still deactivated.. I tried refreshing multiple time by giving miss call to dishtv helpline number but still not updating. Please help asap...

Thank you.

Vc no. [protected]
Reg. Mobile no. [protected]

+1 photos

Sep 4, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Aug 02, 2019

Updated by Zp Longz Lkr Alternate number: [protected]

Verified Support

Aug 03, 2019

DishTV Customer Care's response Dear Customer (Zp Longz Lkr),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Aug 03, 2019

DishTV Customer Care's response Dear Customer (Zp Longz Lkr),

We tried contacting you on the number [protected] but the number was not contactable. Kindly, share an alternate contact number or you can also contact our customer care at[protected] and [protected] as we need verbal communication so that needful can be done.

Regards,
Online Team
DishTV

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J

jithinbest

Aug 2, 2019

Very poor customer service . We have balance for more than 3 months and still showing Low account balance . Called customer care three - four times . No positive response .

Call [protected]

Reply

jithinbest's reply, Jul 26, 2019

We have called the customer care three times, refreshed account more than 5 times . Recharged for more than 700 rupees. I need my money back . Going to change the service . Very pathetic customer care

jithinbest's reply, Jul 26, 2019

Refund the money back

DishTV Customer Care's response, Aug 3, 2019

Verified Support

Dear Jithin,

We would like to request you kindly share your location where the connection is being used along with your alternate Indian mobile number at [email protected] so, that needfull can be done.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 12, 2019

Verified Support

Dear Jithin,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

S

Stefan Damian

Aug 5, 2019

Dish TV number-[protected]
New Mobile number[protected].

Can you please change my RMN to the above number

Thanks

Reply

DishTV Customer Care's response, Aug 6, 2019

Verified Support

Dear Stefan,

Thanks for writing in. If you want to register/change your mobile number then you can send the message from RMN & NON-RMN (DISHTV) (RMN) (11 DIGIT VC NUMBER) to 57575. Also, you can log in on our Website (www.dishtv.in) to change your Register Mobile number.

Regards,
Online Team
DishTV

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Address: 411015

Hi sir/madam

I have more than 1500 rs balance in my dish tv still its showing me 102 low account balance error.
I called to customer care but instead of solving the issue they are asking to repair setup box though i am getting same low balance in dish tv app and web site also.

Please ask them to solve my issue.

My vc number is [protected].

Thanks,
Keshav

Sep 27, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

DishTV Customer Care's response Dear Keshav,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 10, 2019

DishTV Customer Care's response Dear Keshav,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: 560008

There are many hd boquets listed in sony website but in the dishtv
Platform those are not provided to the user even after 6 months.

Sony website:
Link :
https://www.sonypicturesnetworks.com/channel-prices

Also, sony india english hd bouquet should consist of 3 channels, but in
Dishtv platform only 2 channels are provided even after paying the full amount for the pack (20rs).

Star premium hd packs are also not provided by dishtv. When i contacted the customer care they say they will update it as soon as possible, but even after 6 months no action has been taken to add the missing channels (Hbo hd, sony espn hd) in their platform. Stupid people ask me to take sd channels instead of hd channels. If i want to watch sd channels then why the hell will i buy an hd set top box?

Also, dishtv has different alignment for south and north india? Seriously? They can provide the channels in north but not in south. And after taking the money from us they can not even provide all the channels/broadcaster boquets properly.

This isn't ethical. I am very much dissatisfied with dishtv.

Dishtv is a failure compared to tatasky in making user friendly channel boquets. I dont want to continue with dishtv after my current subscription ends.

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

DishTV Customer Care's response Dear Adarsh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Aug 02, 2019

DishTV Customer Care's response Dear Adarsh,

We would like to inform you that we have taken your feedback to add more bouquet channels on DishTV platform. Kindly let us know if you need any further assistance.

Regards,
Online Team
DishTV

Aug 05, 2019

Updated by Adarshgbhat1 Hello,

Taking the feedback is not the solution for the issue. You have to act on it as soon as possible to fecilitate Subscribers what they deserve. If you add more HD channels/HD Boquets after 1month/6month/1yr/10yr, Then No use of it. Slowly you will see your subscriber base getting reduced once Set top box portability comes into the picture.

So, can you please commit a date when you can add more HD bouquets in platform?

Verified Support

Aug 06, 2019

DishTV Customer Care's response Dear Adarsh,

Thanks for writing in. We have forwarded your concern to our team and they will get back to you soon.

Regards,
Online Team
DishTV

Verified Support

Aug 06, 2019

DishTV Customer Care's response Dear Adarsh,

We wish to inform you that we have taken your feedback regarding adding more new bouquet channels, and shared the same with the concerned team, who will certainly evaluate it and take appropriate action for making your experience with us seamless and delightful.

Regards,
Online Team
DishTV

Aug 20, 2019

Updated by Adarshgbhat1 Hello DishTV,

May I know the status of this resolution? what is the solution you are planning to resolve this issue? When are you going to add new bouquets in your platform?

View replies

M

Mohan Raam

from Mumbai, Maharashtra

Aug 2, 2019

As im paying for channels which i watch why shud i pay for it if im not watching it after the program? Their lock in period is well planned cheating customers . please remove this dish tv. You have no rights to block the channels. You r peoples worker. Pls do what we want. Do force to watch wat you give us.

Reply

DishTV Customer Care's response, Aug 3, 2019

Verified Support

Dear Mohan,

We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.

Regards,
Online Team
DishTV

N

nipun.chandiwala

from Delhi, Delhi

Aug 5, 2019

Hello, i am nipun. I am using dish tv connection. Suddenly my signals are nor coming in my disg last from three days. I called on customer care number and he told me that with in 24hrs one of person will visit at my address and he will be solve my problem. But still my problem is not solve.

Reply

DishTV Customer Care's response, Aug 6, 2019

Verified Support

Dear Nipun,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 14, 2019

Verified Support

Dear Nipun,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

O

Omkar Sarvankar

from Mumbai, Maharashtra

Aug 5, 2019

Maine 2 mahine ke recharge ke paise pay kiye lekin company ne mera 1 month ka hi pack activate kiya Maine company main call kiya muje bola gaya Ki 250 ka Recharge our 200 technician charge but maine technician ko total 700 pay kiye the fir bhi muje 1 month ka recharge kiw nahi mila

Reply

DishTV Customer Care's response, Aug 6, 2019

Verified Support

Dear Omkar,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 14, 2019

Verified Support

Dear Omkar,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: DWARKA SECTOR-22, 110077

I am dish tv customer vc no[protected] since more than 10 years old, i have recharged dist tv on 25.07.2019 for rs. 300.00 and next due date of recharge 04.09.2019 but today my dish connection stop and message appear your dish tv de activate due to low balance.
I contact customer care of dish tv and they also confirm that due date 04.09.2019 but till my connection not starts.

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

DishTV Customer Care's response Dear Bhupendra,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Aug 05, 2019

Updated by BHUPENDRA MEENA1 Till date 05.08.2019 complaint not solve and my connection de-activate

View replies

K

Kanhaiya Ahirrao

from Jalgaon, Maharashtra

Aug 2, 2019

Sir, my recharge wrong vc no [[protected]] pe ho gaya hai.transaction id[[protected]] Date 27july19 Time 08:39pm hai .please help me my recharge amount replaced on my vc no [[protected]]kar do.

Reply

DishTV Customer Care's response, Aug 3, 2019

Verified Support

Dear Kanhaiya,

We are sorry for the experience you had. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 12, 2019

Verified Support

Dear Kanhaiya,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

B

BHUPENDRA MEENA1

from Mumbai, Maharashtra

Aug 5, 2019

Very bad customer service I have complaint on 31.07.2019 regarding de-activate dish TV due to low balance where as amount of recharge lying in my a/c on 25.07 2019 but system shows due date 31.08 2029 where as actual next recharge charge as confirm by customer service department .
Very sham to dish TV, I pray for your future as in such circumstances your company not service in today market.
God bless you.
My VC No-[protected]
Mb:[protected], [protected]

Reply

DishTV Customer Care's response, Aug 6, 2019

Verified Support

Dear Bhupendra,

Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 7, 2019

Verified Support

Dear Bhupendra,

We tried contacting you on the numbers 8490010239 and 8780484385 but the numbers were busy. Kindly, share an alternate contact number and correct time to contact or you can also contact our customer care at 95017 95017 and 18602583474 as we need verbal communication so that needful can be done.

Regards,
Online Team
DishTV

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Address: Lig60, 495677

My vc no[protected] in this account there some chanel like evergreen active and rangmanch are add without my permission after this my swagat pack recharg rate high so please drop this channel untill i am not able to recharg again leave this dish tv box and go to another service recharg date 03.8.08.19 please resolve this problem before recharg date

Sep 9, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2019

DishTV Customer Care's response Dear Mahavir,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 09, 2019

DishTV Customer Care's response Dear Mahavir,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Ghaziabad, Uttar Pradesh, 201010

It happens very frequently. The signal of TV goes off very frequently. It gives error "Faulty VC Error/Low Account Balance". When we call their Customer Care Executive, they start demanding charges for their Customer visit.

On one side they are charging for giving services in form of Recharge. So, its their duty to provide services for which they are charging in form of "Recharge".

If you cant provide proper service, just refund my balance and disconnect my connection.

Its your business to earn extra in form of customer visit charges and making others fool.

Very Strict Action must be taken against them.

Sep 10, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

DishTV Customer Care's response Dear Vaibhav (VaibhavM1993),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Aug 02, 2019

Updated by VaibhavM1993 [protected]

Verified Support

Aug 03, 2019

DishTV Customer Care's response Dear Vaibhav (VaibhavM1993),

We are unable to track your detail, thus, request you to please share your registered mobile number with us at [protected]@dishtv.in so that we can help you in a better way.

Regards,
Online Team
DishTV

Aug 07, 2019

Updated by VaibhavM1993 Registered Mobile - [protected]
VC No- [protected]

What else do you need?

Verified Support

Aug 08, 2019

DishTV Customer Care's response Dear Vaibhav (VaibhavM1993),

We are unable to fetch your details. Kindly share your registered mobile number via DM using the given below link so that we can look into this and help you out in the best possible way.

http://bit.ly/2YyYzjk

Regards,
Online Team
DishTV

Verified Support

Aug 10, 2019

DishTV Customer Care's response Dear Vaibhav (VaibhavM1993),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Jaunpur, Uttar Pradesh, 222129

Dear sir,
I am really satisfy with dish tv connection i have in my one of the home. Hencee i requested the other connection in my other home. But sad to see the harrasment and hassle i have to go through. Ihad requested for the new connection in juneand its been now almost 2 monthsand no service yet.
The worst part no one in your management team seems to be accountable and responsible to address the issue.
It seems they dont have any control over your installation dealers.
Disapointed after trying everything, wasting my time and effort.
I forcefully i have to move to the competitor.
If any body really care my business please reach back to me ot you can reach me via email as well.

Sep 2, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

DishTV Customer Care's response Dear Mr.Gupta,

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 31, 2019

DishTV Customer Care's response Dear Mr. Gupta,

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Aug 01, 2019

DishTV Customer Care's response Dear Mr. Gupta,

As per our telephonic discussion on the number [protected], you confirmed that the installation has been done. Moreover, we have taken your feedback and will surely share it with our team.

Regards,
Online Team
DishTV

View replies

S

Sreenivas Dandeboyina

from Bhubaneshwar, Odisha

Jul 30, 2019

I recharged my dish tv account with 505 rs...they are not resolving regarding my tv connection..its been since 4 days i am calling them.similar case with one of my friend.dish tv company people making money by delaying telecast.

Reply

DishTV Customer Care's response, Jul 31, 2019

Verified Support

Dear Sreenivas,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 8, 2019

Verified Support

Dear Sreenivas,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Vc no [protected], ph no [protected]
channel no 356 named Rangamanch was added as 1 week free trial and then was continued further without permission at Rs 75/month . Accordingly the recharge date is advanced.
This channel isnot seen in our package on dishtv.in website. So it cannot be removed using website.

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Sir, my dish tv vc no.[protected] & my mob. No. [protected]. My problem is that the dish tv set up box is not working properly showing that your viewing card is faulty. I'm trying lots of time with full instructions but the showing again again faulty viewing card. I call the dish tv customer care service centre but they don't responsing & saying give me some time. Your problem will be resolve soon. So plz help me.
Thanking you.

Sep 2, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

DishTV Customer Care's response Dear Vinay,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jul 30, 2019

DishTV Customer Care's response Dear Vinay,

As per telephonic conversation with you on [protected], you confirmed that there is no issue with the channels. For further assistance please get back to us.

Regards,
Online Team
DishTV

View replies

M

Mohideen Safi

Jul 29, 2019

My dish TV VC [protected] i Have balance in my account but still its showing low account balance. Please rectify the issue or refund the amount back.

complaints regarding faulty viewing card. - Comment #3498123 - Image #0

Reply

DishTV Customer Care's response, Jul 30, 2019

Verified Support

Dear Mohideen,

We are sorry for the experience you had. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Aug 7, 2019

Verified Support

Dear Mohideen,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

DishTV Complaints & Reviews

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DishTV reviews & complaints page 67

102 error code

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dishtv-102 error-even after recharge v.c.no 015221116933

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dishtv set top box not working

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refund of wrong recharge

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set up signal issue

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independent tv

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product service

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complaint against poor technician service & fraud technician

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plan related problem.

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20 % cashback not received vc no 02514144609 nirmal sethi

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long term recharge validity-reg

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dish tv account not refreshing

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dish tv showing 102 low account balance even having more than 1500 balance

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missing channels in dishtv platform

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dish tv switch off

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add on pack

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getting error - low account balance / faulty vc

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new connection set up box

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addition of a channel not requested for

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complaints regarding faulty viewing card.

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